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The hotel staff was kind and polite, the parking security was also friendly, and our vehicle was safe in the 24/7 parking lot. The rooms were nice, tidy, and clean, as was the bathroom. The TV and air conditioning were all working, and it was a comfortable place to stay.

Fast check in/out service, spacious and clean rooms, for breakfast it is very diverse even herbal drinks are available. Really okay. Hopefully it can be maintained. Thank you Grand Antares, we enjoyed staying there and will go there again.

The friendliness of the hotel staff from the FO, housekeeping, security, and everyone on duty when I stayed for 2 days was really good, helpful, calming, and pleasant 🩵

It is always my top choice when staying in Medan! Thank you for being my favorite hotel in the city 🙏

Strategic location, can have a romantic dinner, friendly staff, free valet, wifi available, okay rooms, hair dryer ready, delicious and varied food.

Everything was amazing, from the service to the food. Keep it up and keep improving! Keep up the good work.

It is very comfortable to stay here, the sports facilities are complete and the staff are very friendly.

I always stay at Cambridge when I go to Medan. The hotel staff are all friendly, especially Fira at the front desk. She was very helpful and made the check-in process easy. Thank you.

The service is already excellent. Hopefully, it can be further improved in the future. The price and amenities are quite reasonable. All the staff are friendly and very helpful.

The room was nice, clean, and cool. I especially liked the full-body glass interior. The bed was also comfortable. The valet parking was very helpful.

The deluxe room was spacious and clean, with a clean bathroom and neat, complete amenities. All the staff were friendly, especially the receptionists—Miss Pitri and Utami. My suggestion: for smoking rooms, the exhaust should be a bit stronger to prevent the smoke from getting stuffy. Thank you.

This hotel offers a very pleasant stay experience with friendly service, complete facilities, and a comfortable atmosphere, making us feel like home.

The room was spacious and comfortable with a view of the pool and city. The service was excellent. Check-in/check-out was fast. We were given early check-in. 😊

The hotel staff was very friendly and the service was good and fast. The breakfast was delicious and varied.

I have stayed at the Grand Cityhall Hotel quite often, and from the past until now it has always been consistently good, from the service, facilities and so on.

The breakfast is delicious, the location is also close to the mall, there are food stalls nearby and everything is cheap and delicious, I definitely recommend it🫰

The hotel staff was very cooperative. I left something there, and they were very helpful throughout the process until it arrived safely. Thank you.