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GH Universal Hotel
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Overall Ratings & Reviews GH Universal Hotel
Traveloka (6,966)
Other sources (35)
8.6
Very Good
From 6,966 reviews
Provided by travelers on
Cleanliness
8.7
Room Comfort
8.6
Meal
8.7
Location
8.7
Service and Facilites
8.8
People often mention about GH Universal Hotel
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Staff Friendliness (132)
Ambiance (113)
Hotel Area (109)
Taste (107)
Bedroom (103)
Variety (101)
Surroundings (96)
Family Friendly (94)
Bathroom (88)
Room Space (87)
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Traveler Reviews GH Universal Hotel
Number of reviews per page
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40
Customer reviews
M***a
Staycation
9.4
/10
Reviewed 4 day(s) ago
The staff is very friendly and responsive, very clean and always smells good. The breakfast is very complete, delicious and tasty, there is afternoon tea and small snacks too. The pool is comfortable for children to swim/play in the water, never disappoints if you request a birthday surprise. The best GH Universal Hotel is the most comfortable and there is always a reason to come back here ❤️
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+5
1 people find it helpful
Verified Traveler
Leisure
10.0
/10
Reviewed 5 day(s) ago
The hotel staff was friendly. Check-in was easy. There was a gecko in my room, so at 12:30 a.m., I asked the hotel staff to check it out, and they came right away. It was incredibly helpful. The breakfast was also delicious. Thank you 🙏
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MR
MUHAMMAD R. F.
Staycation
10.0
/10
Reviewed 3 week(s) ago
Recommended for staycation......... All the staff are friendly and very helpful
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+2
1 people find it helpful
Selvia N. F.
10.0
/10
Reviewed 3 week(s) ago
Beautiful view, like in a royal hotel
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kiswanto
10.0
/10
Reviewed 4 week(s) ago
All makes you want to come back again
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2 people find it helpful
Gc
Ghani c.
Leisure
6.4
/10
Reviewed 4 week(s) ago
The hotel rooms need renovation, they're outdated. The taste and quality of the breakfast food need improvement.
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1 people find it helpful
A***h
Leisure
9.7
/10
Reviewed 4 week(s) ago
I had a great experience here! Can't wait to come back soon! Keep up the good work
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Verified Traveler
Leisure
10.0
/10
Reviewed 4 week(s) ago
Very nice view, spacious room, strategic location, close to everywhere.
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Annisaa
10.0
/10
Reviewed 4 week(s) ago
Best! Thank you GH Universal for the facilities. It was a pleasure to spend the night here.
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1 people find it helpful
S***E
Staycation
10.0
/10
Reviewed 4 week(s) ago
A hotel that manages to boast without being intimidating to first-time visitors. The staff are all friendly, and the rooms smell wonderful. The royal-style music adds to the ambiance. A must-try!
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1 people find it helpful
CA
Chris A.
Leisure
9.7
/10
Reviewed 5 week(s) ago
It's European vibes, polite staff, best service.
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I***n
Leisure
9.0
/10
Reviewed 5 week(s) ago
Staff & cleaning room are very friendly
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D***i
Leisure
8.5
/10
Reviewed 5 week(s) ago
Classic and European building, so cool
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Verified Traveler
Leisure
10.0
/10
Reviewed 6 week(s) ago
All the staff are very friendly
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adenan
Leisure
10.0
/10
Reviewed 6 week(s) ago
Highly recommended for staying during the 2026 Eid holiday.. The staff are all friendly, the rooms are clean.. Most importantly, the view for photos is really cool.
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3 people find it helpful
AW
Agung W.
Leisure
10.0
/10
Reviewed 6 week(s) ago
The hotel staff is very friendly, the hotel area is kept clean.
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Verified Traveler
9.4
/10
Reviewed 7 week(s) ago
Kids-friendly, with a comfortable and serene atmosphere. Perfect for a family vacation. The food is delicious, and the staff is friendly and responsive. Continued success.
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Tika R.
8.5
/10
Reviewed 7 week(s) ago
Everything was great, the food was delicious, and they weren't stingy. My child and I were three. Other hotels usually include breakfast for two people, but my child wasn't allowed to have breakfast, so he had to pay. But at GH Universal, my child was allowed to eat, and he was given lots of delicious food. Thank you GH Universal, may it continue to thrive.
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2 people find it helpful
W***i
Leisure
10.0
/10
Reviewed 9 week(s) ago
The hotel staff is very friendly, the breakfast menu is also very varied, the hotel is family friendly.
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Herdi
Staycation
10.0
/10
Reviewed 10 week(s) ago
It was fun, I definitely want to come here again next time!!!
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Number of reviews per page
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40
About Traveloka
Traveloka Korea Ltd. | Business Registration Number: 291-86-03397 | Representative: LOOI YUNG JOSHUA | Address: Room 5008, 5th Floor, 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) | Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 | Email: cs@traveloka.com | Mail-order Business Registration: No. 2025-SeoulGangnam-02676 | Tourism Business Registration: No. 2025-48
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