GH Universal Hotel

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8.5
/10
Very Good
6,971 reviews

What Guests Say About Their Stay

Iqbal

10.0
/ 10
This was my first stay here. The service and staff were very friendly. It's kid-friendly. Perfect for a family staycation. The breakfast menu is also very extensive. Thank you, GH.
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Soni F.

10.0
/ 10
GH Universal is the best in the world... Absolutely agree.. Friendly service, delicious food, great photo spots. Complete rooms. Overall, it's great... The best.
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Verified Traveler

10.0
/ 10
The staff was very friendly and helpful. The kids were very happy staying here. The breakfast menu was varied and delicious.
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fadjrul

8.5
/ 10
The building is very nice, like in Europe. Good service, good cleanliness, spacious rooms.
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Verified Traveler

10.0
/ 10
The GH Universal Hotel is very well-maintained. There are plenty of photo spots. Breakfast is delicious, and the staff is friendly and helpful. Highly recommended for a return visit.
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In the Area
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Jalan Setiabudi No. 376, Setiabudi, Bandung, Jawa Barat, Indonesia, 40143

Main Facilities

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This accommodation offers:
Bar
Children play area
Children pool
Laundry service
Restaurant
Elevator
Family room
Garden
Business facilities
Highlights at This Property
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Classic Design
Romantic Rooftop Bar
Recommended for Family with children
note: hotel was previously named G.H. Universal Hotel GH Universal Hotel is a hotel is located at Setiabudi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around GH Universal Hotel

Jalan Setiabudi No. 376, Setiabudi, Bandung, Jawa Barat, Indonesia, 40143
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Lobby GH Universal Hotel
Exterior 2 GH Universal Hotel

Discover More About GH Universal Hotel

note: hotel was previously named G.H. Universal Hotel

Location
GH Universal Hotel is a hotel is located at Setiabudi.

About GH Universal Hotel

Whether you are planning an event or other special occasions, GH Universal Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at GH Universal Hotel.

GH Universal Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

From business event to corporate gathering, GH Universal Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at GH Universal Hotel, a wonderful accommodation for your family holiday.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from GH Universal Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

GH Universal Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at GH Universal Hotel.

All facilities in GH Universal Hotel

Facility

  • Bar
  • Children play area
  • Children pool
Swimming Pool GH Universal Hotel
Swimming Pool
Fitness Center GH Universal Hotel
Fitness Center
Functional Hall GH Universal Hotel
Functional Hall
Common Space GH Universal Hotel
Common Space
Lobby GH Universal Hotel
Lobby

Family-friendly Facilities

  • Children pool

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe

Things to Do

  • Children play area
  • Garden
  • Massage
  • Spa

Transportation

  • Secure parking

Connectivity

  • LAN Internet

General

  • AC
  • Reception hall
  • Banquet
  • Family room

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Business center
  • Meeting facilities
  • Business facilities

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Newspaper in lobby
  • Wedding service

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in GH Universal Hotel

Important Note
Document Policy
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit Policy
Deposit IDR 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

Minimum Age for Check-in Policy
Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Breakfast at the accommodation will be provided from 06:00 - 10:00.

Smoking is allowed only in the designated smoking area.

Pets are not allowed in the accommodation.

General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at GH Universal Hotel
105
Number of floors in GH Universal Hotel
5
Another facilities in GH Universal Hotel
Children pool, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in GH Universal Hotel

What is normal check-in & check-out time at GH Universal Hotel?
The standard check-in time at GH Universal Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does GH Universal Hotel provide breakfast?
Yes, GH Universal Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of GH Universal Hotel?
GH Universal Hotel is a 5.0-star hotel.
How many floors does GH Universal Hotel have?
GH Universal Hotel has 5 floors.
How many rooms are available at GH Universal Hotel?
GH Universal Hotel has 105 rooms in total.
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More Reviews from Other Guests in GH Universal Hotel

Overall Ratings & Reviews GH Universal Hotel

Traveloka (6,936)
Other sources (35)
8.6
Very Good
From 6,936 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.7

Location

8.7

Service and Facilites

8.8

People often mention about GH Universal Hotel
All
Staff Friendliness (171)
Ambiance (155)
Hotel Area (140)
Taste (139)
Bedroom (137)
Variety (134)
Family Friendly (128)
Surroundings (120)
Bathroom (114)
Room Space (113)
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Traveler Reviews GH Universal Hotel

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
There was an incident at the beginning because there was no staff to greet us, help us carry our things, and direct our vehicle, until the incident of hitting the barrier, but our disappointment was paid off by the friendliness of the manager Kang Usep, who gave us a birthday party, helped us with breakfast, thanks for the friendliness.
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Rini G.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
I stayed overnight in a superior double pool view room number 209. The first impression when entering the lobby was luxurious and grand European style, but when we checked in we had to wait because it wasn't ready even though we arrived at almost 2:30 PM. We were told to wait at the bar on the 5th floor there was free afternoon tea but we were too lazy to rest, finally we were given the key to room 209 and it turned out that along the hallway the other rooms were being cleaned, why was it so late. When we entered the room, it turned out the room size was a bit small beyond expectations, but the room was clean and tidy. Look at the towels, the color was already blackish, ah I thought it was not right for a 5-star hotel, and the gong when I took a shower that afternoon, the shower was broken, the water sprayed everywhere until it came out the door through the top to the wall, until the towels hung on the wall were soaked, the floor was flooded. I felt like crying and wanted to move rooms. Finally, my husband called and reported the hotel staff, not long after the officer came after checking it turned out it couldn't be repaired, so he replaced the shower, then the floor was mopped and dried, towels, mats and wet sandals were all replaced. The bathroom is not friendly for ablution, there is no faucet, there is only 1 large shower above the head which gets wet everywhere when doing ablution. The breakfast menu has many variations, I took a boiled egg but it turned out to be overcooked until the yolk was black, when I ate the white it turned out to be bitter, I told the waiter that if you boil eggs, don't overcook them until they are black, it is dangerous for your health, finally I was replaced with a new egg that was good and cooked still orange inside. That's all my experience, hopefully there is a room check before guests arrive.
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Iqbal
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
This was my first stay here. The service and staff were very friendly. It's kid-friendly. Perfect for a family staycation. The breakfast menu is also very extensive. Thank you, GH.
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Devioza D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I made the perfect decision choosing this hotel to celebrate my daughter's birthday. The service was top-notch, the staff were all friendly, every corner of the hotel was aesthetically pleasing, the pool was spotless, the food was delicious, and I also received a birthday surprise from the hotel. Thank God, my daughter was delighted, she said she truly felt like a princess here 😆.
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1 people find it helpful
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.6
/10
Reviewed 3 week(s) ago
The room takes a while to cool down, please pay attention.
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Soni F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
GH Universal is the best in the world... Absolutely agree.. Friendly service, delicious food, great photo spots. Complete rooms. Overall, it's great... The best.
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Zaidan G.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
I've never written a review, but I'm writing one because I was very impressed staying here. Everyone was friendly, they took care of several requests, the food was quite good, and I was satisfied.
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F***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The location and room are quite good, the only drawback is the hot water in the shower, sometimes it's on and sometimes it's off, so it's unstable if you want to take a warm shower in the room.
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
This is my second stay at GH. Thank God, I'm very happy. The hotel is very comfortable, the food is delicious, the service is friendly, and it's very clean. God willing, if I have the fortune, I'll stay there again. Amen, YRA.
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3 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The staff was very friendly and helpful. The kids were very happy staying here. The breakfast menu was varied and delicious.
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Andi S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Very good and good service. Thank you GH Univ.
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3 people find it helpful
Edward D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Wonderful place and great staff.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel location is cool, the service is friendly and it is highly recommended to stay again.
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1 people find it helpful
J***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 6 week(s) ago
The hotel is quite old, but the service and cleanliness are very well maintained. When we arrived, the bathroom shower was broken, but the staff quickly replaced it. The receptionist and hotel staff were also very friendly. I was quite satisfied with my stay here 😊
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fadjrul
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The building is very nice, like in Europe. Good service, good cleanliness, spacious rooms.
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3 people find it helpful
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Spacious rooms. Artistic hotel. Friendly staff. Variety of food.
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E***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
All the staff are friendly and make you feel at home at the hotel.
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3 people find it helpful
M***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
For good comfort, the taste of the food and the many menus are very satisfying.
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1 people find it helpful
Jermia W.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
A fun experience, feels like I'm on a trip to Europe.
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1 people find it helpful
L***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
One of the best hotels in Bandung. Highly recommended. Full service, delicious food, clean rooms.
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Number of reviews per page
20
40

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Exterior 4 GH Universal Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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