GH Universal Hotel

Hotels
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No. 10 in Luxury Hotel in Bandung
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8.5
/10
Very Good
7,071 reviews

What Guests Say About Their Stay

Staff Friendliness (185)
Ambiance (154)
Hotel Area (153)
Taste (150)

Siti M.

8.5
/ 10
I stayed here 10 years ago, and now I'm staying again. Nothing has changed: the staff are consistently friendly, the room amenities are excellent, the kids' activities are fun, and the variety and taste of the food remain unmatched.
See original

L***n

10.0
/ 10
It was very impressive, with lots of photo spots, and a hotel with a European royal feel. I was very satisfied.
See original

A***i

10.0
/ 10
It was a pleasure to stay here with such excellent facilities, service, and hospitality. Thank you, GH Universal Hotel, for being a part of our family's happiness.🥰
See original

Ary D.

10.0
/ 10
An absolutely wonderful hotel. The restaurant also serves delicious food. Perfect for a family or couple vacation.
See original

A***h

9.7
/ 10
I had a great experience here! Can't wait to come back soon! Keep up the good work
In the Area
See Map
Jalan Setiabudi No. 376, Setiabudi, Bandung, Jawa Barat, Indonesia, 40143

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
Read More
Classic Design
Romantic Rooftop Bar
Recommended for Family with children
GH Universal Hotel is a hotel is located at Setiabudi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around GH Universal Hotel

Jalan Setiabudi No. 376, Setiabudi, Bandung, Jawa Barat, Indonesia, 40143
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Lobby GH Universal Hotel
Exterior 2 GH Universal Hotel

Discover More About GH Universal Hotel

Location


GH Universal Hotel is a hotel is located at Setiabudi.

About GH Universal Hotel

Whether you are planning an event or other special occasions, GH Universal Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at GH Universal Hotel.

GH Universal Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

From business event to corporate gathering, GH Universal Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at GH Universal Hotel, a wonderful accommodation for your family holiday.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from GH Universal Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

GH Universal Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at GH Universal Hotel.

All facilities in GH Universal Hotel

Swimming Pool GH Universal Hotel
Swimming Pool
Fitness Center GH Universal Hotel
Fitness Center
Functional Hall GH Universal Hotel
Functional Hall
Common Space GH Universal Hotel
Common Space
Lobby GH Universal Hotel
Lobby

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Newspaper in lobby
  • Wedding service

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Massage
  • Spa

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room

Connectivity

  • Internet point
  • LAN Internet

Business Facilities

  • Business center
  • Meeting facilities

Family-friendly Facilities

  • Children pool

Transportation

  • Secure parking

Shuttle Service

  • Airport transfer (surcharge)

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in GH Universal Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at GH Universal Hotel
105
Number of floors in GH Universal Hotel
5
Another facilities in GH Universal Hotel
Coffee shop, 24-hour room service, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in GH Universal Hotel

What are available facilities at GH Universal Hotel?
There are top facilites at GH Universal Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at GH Universal Hotel?
The standard check-in time at GH Universal Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does GH Universal Hotel provide breakfast?
Yes, GH Universal Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of GH Universal Hotel
GH Universal Hotel has a 5.0-star rating.
How many floors does GH Universal Hotel have?
GH Universal Hotel has 5.
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More Reviews from Other Guests in GH Universal Hotel

Overall Ratings & Reviews GH Universal Hotel

Traveloka (7,036)
Other sources (35)
8.6
Very Good
From 7,036 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.7

Location

8.7

Service and Facilites

8.8

People often mention about GH Universal Hotel
All
Staff Friendliness (146)
Ambiance (130)
Hotel Area (120)
Taste (120)
Bedroom (118)
Variety (116)
Family Friendly (109)
Surroundings (107)
Bathroom (100)
Room Space (97)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews GH Universal Hotel

Number of reviews per page
20
40
Customer reviews
Hendra W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
There is no doubt that the 5 star class is indeed a must.
Translated by Google Icon
See original
Find this review helpful?
Hana Y.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 day(s) ago
Staying with family at this hotel provides a memorable experience. The serene atmosphere, professional service, impeccable cleanliness, and every detail contribute to a comfortable stay. It's definitely worth a return visit.
Translated by Google Icon
See original
+3
Find this review helpful?
H***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
So far, the hotel is very good, like a European royal style. The inside of the hotel is a bit classic, a bit scary hehehe... The breakfast food is really delicious, the pool water is cold, the staff are friendly, that's all.
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See original
Find this review helpful?
Robby S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
A very comfortable and quiet hotel. The service was excellent. However, it was a shame to see the bathroom and shower room by the pool. They smelled strongly of urine, and there were no cleaning staff. The smell in the restrooms was especially disappointing, especially considering the hotel's comfort.
Translated by Google Icon
See original
1 people find it helpful
W***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
There are not enough chairs at the swimming pool.
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1 people find it helpful
Profile Picture
Siti M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
I stayed here 10 years ago, and now I'm staying again. Nothing has changed: the staff are consistently friendly, the room amenities are excellent, the kids' activities are fun, and the variety and taste of the food remain unmatched.
Translated by Google Icon
See original
Find this review helpful?
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.2
/10
Reviewed 1 week(s) ago
Thank you for the surprise from GH Universal Bandung. To be honest, we've stayed at this hotel several years ago. One of the reasons we returned to GH Universal was because of the fond memories, including the time we left our pets at the adjacent hotel. However, this time we were very disappointed with our breakfast experience. The restaurant refused to let our nanny accompany our two children, aged 4 and 5.5. We were also asked to pay for breakfast for the children. What we regret most is the way the situation was communicated. The restaurant staff allowed our two children into the breakfast area, but asked our nanny to stay outside, saying, "If I let you in, how will I know if you're eating?" We found these words and actions highly unprofessional. It's completely inappropriate to allow young children to be in a restaurant area unaccompanied. The safety and comfort of children should be a priority, especially when their caregivers are not allowed in. We wouldn't have a problem with a breakfast fee policy. However, the way it was communicated and handled was very disappointing and doesn't reflect the standard of service of a star-rated hotel. We hope this incident will be brought to your attention and reviewed so that other guests do not experience the same thing in the future. Thank you.
Read More
Translated by Google Icon
See original
1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The room on the second floor had no barrier from the outside, people came and went, so at night in front of the bathroom people used to hang out, which made us uncomfortable, afraid to be seen from outside because the glass door had no curtain, even though we needed to use the bathroom. The restaurant was dirty with a less varied menu, the swimming pool had cockroaches. Fortunately, all the staff were friendly and helpful. Thank you for the cake compliment for our child. Thank you GH, hopefully in the future the facilities will be even better.
Read More
Translated by Google Icon
See original
Find this review helpful?
S***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Unique experience, great location.
2 people find it helpful
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The food is varied and the staff is friendly. They told us what was available at breakfast. It was delicious. The hotel wasn't too crowded, but we had a problem with the hot water, which was quickly fixed. I'll stay again soon.
Translated by Google Icon
See original
2 people find it helpful
Aisyah Y. K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
I was very satisfied staying at GH Universal. My family and I were very happy and it was the best experience. All the service crew were perfect. There are no other words to express my satisfaction and will definitely return. Always be successful at GH Universal.
Find this review helpful?
Profile Picture
Dudun H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
It's just that the bathroom shower is small.
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2 people find it helpful
Profile Picture
Hoddi M. A. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Check-in didn't take long, the bed and pillows were soft, the breakfast menu was extensive and delicious 😁
Translated by Google Icon
See original
1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
6.8
/10
Reviewed 5 week(s) ago
The room smelled a bit musty, and there were some bugs and ants on the mattress.
Translated by Google Icon
See original
Find this review helpful?
R***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Everything is cool, the hotel's aesthetics, the staff are friendly.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Regine A. T. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Coming all the way from Cibubur for a one-night staycation here was totally worth it! Yesterday's staycation (May 14-15) was to celebrate our wedding anniversary. There's no need to ask about the building, it's that beautiful, it has the feel of an English royal castle, doesn't it? Especially at night, it's so beautiful for photos. The room was nice, clean, comfortable, the AC was perfect, the bathroom was spacious and had hot water. The facilities were really good! That night we had a romantic dinner at Belle Vue restaurant, we had booked it a week ago and the food was the BEST!! The food at a five-star hotel restaurant must be delicious, right? (they are based on Italian food). It's also suitable for families because there is a children's play area and a children's pool.
Read More
Translated by Google Icon
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+3
Find this review helpful?
Y***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Great, thank you for your choice of hotel.
Translated by Google Icon
See original
Find this review helpful?
R***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The food is varied and there are lots of games for kids.
Translated by Google Icon
See original
3 people find it helpful
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
My son really enjoyed staying here.
Translated by Google Icon
See original
1 people find it helpful
L***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
It was very impressive, with lots of photo spots, and a hotel with a European royal feel. I was very satisfied.
Translated by Google Icon
See original
1 people find it helpful
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 GH Universal Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews GH Universal Hotel

Traveloka (7,036)
Other sources (35)
8.6
Very Good
From 7,036 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.7

Location

8.7

Service and Facilites

8.8

People often mention about GH Universal Hotel
All
Staff Friendliness (146)
Ambiance (130)
Hotel Area (120)
Taste (120)
Bedroom (118)
Variety (116)
Family Friendly (109)
Surroundings (107)
Bathroom (100)
Room Space (97)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews GH Universal Hotel

Number of reviews per page
20
40
Customer reviews
Hendra W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
There is no doubt that the 5 star class is indeed a must.
Translated by Google Icon
See original
Find this review helpful?
Hana Y.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 day(s) ago
Staying with family at this hotel provides a memorable experience. The serene atmosphere, professional service, impeccable cleanliness, and every detail contribute to a comfortable stay. It's definitely worth a return visit.
Translated by Google Icon
See original
+3
Find this review helpful?
H***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
So far, the hotel is very good, like a European royal style. The inside of the hotel is a bit classic, a bit scary hehehe... The breakfast food is really delicious, the pool water is cold, the staff are friendly, that's all.
Translated by Google Icon
See original
Find this review helpful?
Robby S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
A very comfortable and quiet hotel. The service was excellent. However, it was a shame to see the bathroom and shower room by the pool. They smelled strongly of urine, and there were no cleaning staff. The smell in the restrooms was especially disappointing, especially considering the hotel's comfort.
Translated by Google Icon
See original
1 people find it helpful
W***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
There are not enough chairs at the swimming pool.
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Siti M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
I stayed here 10 years ago, and now I'm staying again. Nothing has changed: the staff are consistently friendly, the room amenities are excellent, the kids' activities are fun, and the variety and taste of the food remain unmatched.
Translated by Google Icon
See original
Find this review helpful?
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.2
/10
Reviewed 1 week(s) ago
Thank you for the surprise from GH Universal Bandung. To be honest, we've stayed at this hotel several years ago. One of the reasons we returned to GH Universal was because of the fond memories, including the time we left our pets at the adjacent hotel. However, this time we were very disappointed with our breakfast experience. The restaurant refused to let our nanny accompany our two children, aged 4 and 5.5. We were also asked to pay for breakfast for the children. What we regret most is the way the situation was communicated. The restaurant staff allowed our two children into the breakfast area, but asked our nanny to stay outside, saying, "If I let you in, how will I know if you're eating?" We found these words and actions highly unprofessional. It's completely inappropriate to allow young children to be in a restaurant area unaccompanied. The safety and comfort of children should be a priority, especially when their caregivers are not allowed in. We wouldn't have a problem with a breakfast fee policy. However, the way it was communicated and handled was very disappointing and doesn't reflect the standard of service of a star-rated hotel. We hope this incident will be brought to your attention and reviewed so that other guests do not experience the same thing in the future. Thank you.
Read More
Translated by Google Icon
See original
1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The room on the second floor had no barrier from the outside, people came and went, so at night in front of the bathroom people used to hang out, which made us uncomfortable, afraid to be seen from outside because the glass door had no curtain, even though we needed to use the bathroom. The restaurant was dirty with a less varied menu, the swimming pool had cockroaches. Fortunately, all the staff were friendly and helpful. Thank you for the cake compliment for our child. Thank you GH, hopefully in the future the facilities will be even better.
Read More
Translated by Google Icon
See original
Find this review helpful?
S***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Unique experience, great location.
2 people find it helpful
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The food is varied and the staff is friendly. They told us what was available at breakfast. It was delicious. The hotel wasn't too crowded, but we had a problem with the hot water, which was quickly fixed. I'll stay again soon.
Translated by Google Icon
See original
2 people find it helpful
Aisyah Y. K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
I was very satisfied staying at GH Universal. My family and I were very happy and it was the best experience. All the service crew were perfect. There are no other words to express my satisfaction and will definitely return. Always be successful at GH Universal.
Find this review helpful?
Profile Picture
Dudun H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
It's just that the bathroom shower is small.
Translated by Google Icon
See original
2 people find it helpful
Profile Picture
Hoddi M. A. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Check-in didn't take long, the bed and pillows were soft, the breakfast menu was extensive and delicious 😁
Translated by Google Icon
See original
1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
6.8
/10
Reviewed 5 week(s) ago
The room smelled a bit musty, and there were some bugs and ants on the mattress.
Translated by Google Icon
See original
Find this review helpful?
R***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Everything is cool, the hotel's aesthetics, the staff are friendly.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Regine A. T. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Coming all the way from Cibubur for a one-night staycation here was totally worth it! Yesterday's staycation (May 14-15) was to celebrate our wedding anniversary. There's no need to ask about the building, it's that beautiful, it has the feel of an English royal castle, doesn't it? Especially at night, it's so beautiful for photos. The room was nice, clean, comfortable, the AC was perfect, the bathroom was spacious and had hot water. The facilities were really good! That night we had a romantic dinner at Belle Vue restaurant, we had booked it a week ago and the food was the BEST!! The food at a five-star hotel restaurant must be delicious, right? (they are based on Italian food). It's also suitable for families because there is a children's play area and a children's pool.
Read More
Translated by Google Icon
See original
+3
Find this review helpful?
Y***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Great, thank you for your choice of hotel.
Translated by Google Icon
See original
Find this review helpful?
R***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The food is varied and there are lots of games for kids.
Translated by Google Icon
See original
3 people find it helpful
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
My son really enjoyed staying here.
Translated by Google Icon
See original
1 people find it helpful
L***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
It was very impressive, with lots of photo spots, and a hotel with a European royal feel. I was very satisfied.
Translated by Google Icon
See original
1 people find it helpful
Number of reviews per page
20
40