GH Universal Hotel

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No. 10 in Luxury Hotel in Bandung
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8.5
/10
Very Good
6,949 reviews

What Guests Say About Their Stay

Verified Traveler

10.0
/ 10
The staff was very friendly and helpful. The kids were very happy staying here. The breakfast menu was varied and delicious.
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fadjrul

8.5
/ 10
The building is very nice, like in Europe. Good service, good cleanliness, spacious rooms.
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Verified Traveler

10.0
/ 10
The GH Universal Hotel is very well-maintained. There are plenty of photo spots. Breakfast is delicious, and the staff is friendly and helpful. Highly recommended for a return visit.
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D***i

9.4
/ 10
Best service hotel, thank you 🤗 My child's birthday here was great, the complimentary was great, the surprise was fun, my child was happy. Thank you
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Pipit D. R. O.

9.7
/ 10
Everything was smooth from check-in to check-out. The hotel is very well maintained, clean, and comfortable. The staff were all friendly, welcoming, and always happy to help. I had a great stay and would definitely come back for my next stay. Highly recommended! 👍🏼
In the Area
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Jalan Setiabudi No. 376, Setiabudi, Bandung, Jawa Barat, Indonesia, 40143

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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Classic Design
Romantic Rooftop Bar
Recommended for Family with children
note: hotel was previously named G.H. Universal Hotel GH Universal Hotel is a hotel is located at Setiabudi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around GH Universal Hotel

Jalan Setiabudi No. 376, Setiabudi, Bandung, Jawa Barat, Indonesia, 40143
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Lobby GH Universal Hotel
Exterior 2 GH Universal Hotel

Discover More About GH Universal Hotel

Overview of GH Universal Hotel

GH Universal Hotel sits on Jalan Setiabudi in the Setiabudi area of north Bandung, at No. 376 on the long road that climbs from the city towards the cooler uplands of Lembang. What sets it apart from the modern towers further south is its look: the hotel describes itself as built around the shape and "nuances of European nobility", and Traveloka's listing tags it under Classic Design. Behind the facade are five floors and 105 rooms, a 5-star rating on Traveloka, an outdoor pool, a spa, landscaped gardens and a rooftop outlet on the fifth floor with wide views across the city.

According to Traveloka's property data, the building dates from 2009 and was last renovated in 2011. Long-time visitors may also remember it written as G.H. Universal Hotel; the listing notes that this was the property's previous name, so older reviews, maps and travel articles that use the dotted spelling refer to the same hotel on Jalan Setiabudi.

The property leans into celebrations and gatherings as much as leisure stays. Its own website lists named event spaces such as the Secret Garden, the Courtyard of The Royal and the Crystal Dining Chamber, and the Traveloka listing confirms banquet facilities, a reception hall, meeting rooms and a wedding service. At the same time, Traveloka flags it as recommended for families with children, thanks to a children's pool and a children's play area.

Room Types at GH Universal Hotel

The official website lists nine categories, from three standard room types up to six suites. Sizes and views below are as published by the hotel; exact bedding for a given booking, and the categories offered on any date, are shown on the Traveloka room selector. The hotel also notes that some amenities may not be available in every room.

Superior Room

The entry-level category at GH Universal Hotel measures around 26 square metres and is offered with either a king bed or twin single beds. The hotel describes pool and garden views for this room type. Listed in-room features include a 32-inch LED television, a laptop-size safe, a minibar, air conditioning, a hairdryer and a bathroom with a shower.

Deluxe King

A clear step up in space, the Deluxe King is listed at 45 square metres excluding the balcony, with a king-size bed, a comfort sofa and a private balcony. The hotel mentions pool, garden and city views for this category, along with the same core amenities as the Superior Room.

Deluxe Double Queen

At 66 square metres excluding the balcony, this is the largest of the non-suite rooms. The hotel describes it as having twin beds together with a queen-size bed, plus a sofa and a private balcony, so it suits small families or friends sharing who want more floor space than a standard twin room offers.

Princess Suite and Honeymoon Suite

The two smaller suites are aimed at couples. The Princess Suite is listed at 45 square metres with a king-size bed, a 42-inch television, a private balcony and views over the Courtyard of The Royal pool. The Honeymoon Suite is listed at over 70 square metres with a king-size bed, garden views and a bathroom with a separate bathtub and standing shower, in keeping with the hotel's own description of itself as a romantic retreat.

Queen, Governor and King Suites

Three suites are each listed at 125 square metres with a separate living room, 42-inch televisions in both the bedroom and living area, and a private balcony. The Queen Suite pairs twin beds with a queen-size bed and looks out over the city; the Governor Suite has a similar bed set-up with pool-facing views and a bathroom with a rain shower and bathtub; the King Suite has a king-size bed and pool-side outlook.

Presidential Suite

The top category is listed at 250 square metres with two separate bedrooms, one king and one queen. The hotel highlights panoramic views over Bandung, a private jacuzzi, a kitchenette with minibar and refrigerator, working and dressing tables, and a bathroom with an oversized bathtub and separate rain shower.

Facilities and Amenities

For a hotel of 105 rooms, GH Universal Hotel carries a broad facility list on Traveloka. The highlights fall into a few groups:

  • Pool and recreation: an outdoor swimming pool beside the courtyard, a separate children's pool, a children's play area and gardens. The hotel's own site describes around 4,000 square metres of lawn near the car park.
  • Wellness: a spa with massage treatments, which the hotel presents as one of its main features.
  • Events: banquet facilities, a reception hall, meeting facilities, a business centre and a wedding service, plus the named outdoor venues the Secret Garden and the Courtyard of The Royal.
  • Services: a 24-hour receptionist, 24-hour security, 24-hour room service, concierge, bellhop, laundry service and newspapers in the lobby.
  • Practical: an elevator, a safety deposit box at the property, secure parking listed as free of charge, an ATM nearby, and Wi-Fi in public areas plus LAN internet.

In-room features listed on Traveloka include air conditioning, cable TV, a desk, a hairdryer, an in-room safe, a minibar and a shower. The official room pages also mention complimentary Wi-Fi in rooms, while Traveloka's own facility list specifies Wi-Fi in public areas, so check the room description at booking if in-room connectivity matters for your trip.

Smoking is allowed only in the designated smoking area, and pets are not allowed in the accommodation according to the Traveloka policy section.

Location and Getting There

GH Universal Hotel's address is Jalan Setiabudi No. 376, Setiabudi, Bandung, West Java 40143. Setiabudi is in the northern part of the city, and Jalan Setiabudi is one of the main routes linking central Bandung with the hill district of Lembang, so the hotel is well placed for travellers who want to combine city time with day trips up the slopes.

  1. By air: the hotel offers an airport transfer for a surcharge. Confirm which airport your flight uses and arrange the transfer with the property before arrival. You can compare flights to Bandung on Traveloka while planning the trip.
  2. By road from Jakarta: many guests drive or take a car or shuttle service from Jakarta; once in Bandung, follow Jalan Setiabudi north to number 376. Secure parking is available at the hotel.

Dining at GH Universal Hotel

Traveloka lists one restaurant, one bar and a café or coffee shop at the property, along with breakfast, à la carte lunch and dinner, and 24-hour room service. The official website goes into more detail on the individual outlets:

  • Crystal Dining Chamber: a specialty restaurant on the lobby floor focused on authentic Cantonese cuisine, also used for private dining and celebrations.
  • Rooftop: on the fifth floor, described by the hotel as having a 360-degree panoramic view of Bandung and an intimate atmosphere. Traveloka's listing highlights it as a romantic rooftop bar.
  • Bellevue: presented on the hotel's site as a French and Italian bistro.
  • Patisserie: the Bellevue Pastry Shop, a corner of the main lobby selling homemade cakes and baked goods, with strudels singled out as a favourite.

Breakfast is served from 06:00 to 10:00 according to the Traveloka policy, and the listing shows both breakfast and buffet breakfast. Whether breakfast is included depends on the rate you choose, so check the room option before you pay. If you want to plan days out beyond the hotel, browse things to do in Bandung on Traveloka for attraction tickets and tours.

Why Stay at GH Universal Hotel

The strongest reason to choose GH Universal Hotel is that it offers a full-service, resort-style property inside the city limits. Many of Bandung's larger leisure resorts are up in Lembang or further out; here you get a pool, gardens, a spa and several dining outlets on Jalan Setiabudi itself, with central Bandung still reachable by a short car ride.

  • For couples: a Honeymoon Suite with garden views and a separate bathtub, a fifth-floor rooftop with city views and a spa for massages.
  • For families: a children's pool and play area, family rooms, and suites of up to 125 square metres with separate living rooms.
  • For events: the Secret Garden, the Courtyard of The Royal, banquet facilities and a dedicated wedding service.
  • For a distinctive look: European-inspired architecture that the hotel describes as reflecting the style of European nobility, which stands out from Bandung's glass-fronted business hotels.

If you would rather compare a few options first, you can browse other hotels in Bandung on Traveloka and filter by area, star rating and facilities.

Tips for Booking GH Universal Hotel on Traveloka

  1. Know the times: check-in is from 14:00 and check-out is until 12:00, per the Traveloka listing.
  2. Bring your ID: an ID card is required at check-in (a soft copy is accepted), and the minimum age to check in is 17. Minors must be accompanied by an adult.
  3. Check the deposit terms: the listing currently shows no deposit amount required at check-in, and the property accepts cash, debit and credit cards.
  4. Choose the right category: with nine room and suite types ranging from about 26 to 250 square metres, compare sizes and bed set-ups carefully, particularly the twin-plus-queen configurations if you are travelling as a family.
  5. Confirm breakfast: breakfast runs 06:00 to 10:00; check whether your selected rate includes it.
  6. Plan for weekends: the hotel is popular for weddings and events, so book early for Saturdays and Indonesian public holidays, and allow for weekend traffic on Jalan Setiabudi.
  7. Arrange transfers ahead: the airport transfer carries a surcharge and is best requested in advance.

Ready to put the rest of the trip together? Start from the Traveloka homepage to bundle flights, stays and activities in one place.

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All facilities in GH Universal Hotel

Swimming Pool GH Universal Hotel
Swimming Pool
Fitness Center GH Universal Hotel
Fitness Center
Functional Hall GH Universal Hotel
Functional Hall
Common Space GH Universal Hotel
Common Space
Lobby GH Universal Hotel
Lobby

Family-friendly Facilities

  • Children pool

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe

Things to Do

  • Children play area
  • Garden
  • Massage
  • Spa

Transportation

  • Secure parking

Connectivity

  • LAN Internet

General

  • AC
  • Reception hall
  • Banquet
  • Family room

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Business center
  • Meeting facilities
  • Business facilities

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Newspaper in lobby
  • Wedding service

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in GH Universal Hotel

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at GH Universal Hotel
105
Number of floors in GH Universal Hotel
5
Another facilities in GH Universal Hotel
Children pool, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in GH Universal Hotel

What time is check-in and check-out at GH Universal Hotel Bandung?
Check-in at GH Universal Hotel starts from 14:00 and check-out is until 12:00, according to the Traveloka listing. Guests need an ID card at check-in, and a soft copy is accepted. The minimum check-in age is 17, and minors must be accompanied by an adult on arrival.
Where is GH Universal Hotel located in Bandung?
GH Universal Hotel is at Jalan Setiabudi No. 376, Setiabudi, Bandung, West Java 40143. Setiabudi lies in the north of the city on the main road towards Lembang, which makes the hotel a convenient base for both central Bandung and day trips into the cooler hill areas to the north.
Does GH Universal Hotel have a swimming pool?
Yes. GH Universal Hotel has an outdoor swimming pool next to the Courtyard of The Royal, plus a separate children's pool and a children's play area, according to Traveloka and the hotel's official website. The gardens beside the pool area are also used for gatherings, celebrations and weddings at the property.
What room types are available at GH Universal Hotel?
GH Universal Hotel lists nine categories on its official website: Superior, Deluxe King and Deluxe Double Queen rooms, plus the Princess, Honeymoon, Queen, Governor, King and Presidential Suites. Sizes range from about 26 square metres for the Superior Room to 250 square metres for the two-bedroom Presidential Suite. The categories available on your dates are shown on the Traveloka room selector.
Is breakfast available at GH Universal Hotel?
Breakfast at GH Universal Hotel is served from 06:00 to 10:00, and the Traveloka listing shows a buffet breakfast. Whether breakfast is included depends on the rate you book, so check the room option before confirming. The hotel also offers a la carte lunch and dinner, a café and 24-hour room service for meals outside breakfast hours.
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More Reviews from Other Guests in GH Universal Hotel

Overall Ratings & Reviews GH Universal Hotel

Traveloka (6,914)
Other sources (35)
8.6
Very Good
From 6,914 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.7

Location

8.7

Service and Facilites

8.8

People often mention about GH Universal Hotel
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Staff Friendliness (165)
Ambiance (152)
Hotel Area (136)
Taste (136)
Bedroom (133)
Variety (130)
Family Friendly (125)
Surroundings (119)
Room Space (112)
Bathroom (112)
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Traveler Reviews GH Universal Hotel

Number of reviews per page
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40
Customer reviews
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 day(s) ago
This is my second stay at GH. Thank God, I'm very happy. The hotel is very comfortable, the food is delicious, the service is friendly, and it's very clean. God willing, if I have the fortune, I'll stay there again. Amen, YRA.
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Verified Traveler
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10.0
/10
Reviewed 2 day(s) ago
The staff was very friendly and helpful. The kids were very happy staying here. The breakfast menu was varied and delicious.
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Andi S.
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10.0
/10
Reviewed 4 day(s) ago
Very good and good service. Thank you GH Univ.
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Edward D.
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10.0
/10
Reviewed 1 week(s) ago
Wonderful place and great staff.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel location is cool, the service is friendly and it is highly recommended to stay again.
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J***a
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Leisure
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9.3
/10
Reviewed 2 week(s) ago
The hotel is quite old, but the service and cleanliness are very well maintained. When we arrived, the bathroom shower was broken, but the staff quickly replaced it. The receptionist and hotel staff were also very friendly. I was quite satisfied with my stay here 😊
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fadjrul
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Staycation
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8.5
/10
Reviewed 2 week(s) ago
The building is very nice, like in Europe. Good service, good cleanliness, spacious rooms.
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3 people find it helpful
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Spacious rooms. Artistic hotel. Friendly staff. Variety of food.
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E***a
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10.0
/10
Reviewed 4 week(s) ago
All the staff are friendly and make you feel at home at the hotel.
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3 people find it helpful
M***l
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Leisure
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9.7
/10
Reviewed 5 week(s) ago
For good comfort, the taste of the food and the many menus are very satisfying.
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Jermia W.
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8.2
/10
Reviewed 5 week(s) ago
A fun experience, feels like I'm on a trip to Europe.
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1 people find it helpful
L***a
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10.0
/10
Reviewed 5 week(s) ago
One of the best hotels in Bandung. Highly recommended. Full service, delicious food, clean rooms.
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Sendy
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10.0
/10
Reviewed 6 week(s) ago
Good vibes and excellent view for photo spot.
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P***a
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10.0
/10
Reviewed 6 week(s) ago
Very good and the staff is friendly
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2 people find it helpful
M***a
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Leisure
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9.7
/10
Reviewed 6 week(s) ago
This is my second time with my family. The staff [is] very helpful. Nice place & service.
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f***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Satisfied and enjoyable. The staff was very helpful.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The GH Universal Hotel is very well-maintained. There are plenty of photo spots. Breakfast is delicious, and the staff is friendly and helpful. Highly recommended for a return visit.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Friendly staff, nice atmosphere, and comfortable
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F***n
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Staycation
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10.0
/10
Reviewed 8 week(s) ago
Friendly staff, comfortable atmosphere. Family-friendly hotel. Lots of activities for kids too.
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i***i
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Staycation
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9.0
/10
Reviewed 9 week(s) ago
The room size is too small and there is no balcony.
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Number of reviews per page
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Exterior 4 GH Universal Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.