Wonderful place and great staff.

The hotel location is cool, the service is friendly and it is highly recommended to stay again.

The hotel is quite old, but the service and cleanliness are very well maintained. When we arrived, the bathroom shower was broken, but the staff quickly replaced it. The receptionist and hotel staff were also very friendly. I was quite satisfied with my stay here 😊

The building is very nice, like in Europe. Good service, good cleanliness, spacious rooms.

Spacious rooms. Artistic hotel. Friendly staff. Variety of food.

All the staff are friendly and make you feel at home at the hotel.

For good comfort, the taste of the food and the many menus are very satisfying.

A fun experience, feels like I'm on a trip to Europe.

One of the best hotels in Bandung. Highly recommended. Full service, delicious food, clean rooms.

Good vibes and excellent view for photo spot.

Very good and the staff is friendly

This is my second time with my family. The staff [is] very helpful. Nice place & service.

Satisfied and enjoyable. The staff was very helpful.

The GH Universal Hotel is very well-maintained. There are plenty of photo spots. Breakfast is delicious, and the staff is friendly and helpful. Highly recommended for a return visit.

Friendly staff, nice atmosphere, and comfortable

Friendly staff, comfortable atmosphere. Family-friendly hotel. Lots of activities for kids too.

The room size is too small and there is no balcony.

Best service hotel, thank you 🤗 My child's birthday here was great, the complimentary was great, the surprise was fun, my child was happy. Thank you

A unique, exciting, and satisfying stay. Delicious food, nice location, but the white bedcover and towels are yellowing with age. Please replace them.

The towels are dull and old, they need to be replaced.