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Traveler Reviews GH Universal Hotel
Number of reviews per page
20
20
40
40
Customer reviews
Verified Traveler
Leisure
10.0
/10
Reviewed 2 day(s) ago
Friendly staff, nice atmosphere, and comfortable
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F***n
Staycation
10.0
/10
Reviewed 6 day(s) ago
Friendly staff, comfortable atmosphere. Family-friendly hotel. Lots of activities for kids too.
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i***i
Staycation
9.0
/10
Reviewed 2 week(s) ago
The room size is too small and there is no balcony.
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D***i
Leisure
9.4
/10
Reviewed 2 week(s) ago
Best service hotel, thank you 🤗 My child's birthday here was great, the complimentary was great, the surprise was fun, my child was happy. Thank you
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1 people find it helpful
AH
Aditya H.
Business
9.7
/10
Reviewed 2 week(s) ago
A unique, exciting, and satisfying stay. Delicious food, nice location, but the white bedcover and towels are yellowing with age. Please replace them.
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k***n
Leisure
9.7
/10
Reviewed 2 week(s) ago
The towels are dull and old, they need to be replaced.
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Achmad S. L.
Staycation
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, the breakfast is delicious.
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Verified Traveler
Staycation
10.0
/10
Reviewed 4 week(s) ago
All the staff are very friendly so it was a very memorable stay here.
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Pipit D. R. O.
9.7
/10
Reviewed 4 week(s) ago
Everything was smooth from check-in to check-out. The hotel is very well maintained, clean, and comfortable. The staff were all friendly, welcoming, and always happy to help. I had a great stay and would definitely come back for my next stay. Highly recommended! 👍🏼
1 people find it helpful
AS
Agus S.
Staycation
10.0
/10
Reviewed 4 week(s) ago
Suitable for a staycation with family.
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Verified Traveler
Leisure
10.0
/10
Reviewed 4 week(s) ago
The atmosphere is really beautiful, exciting, Maa Syaa Allah, Tabarakallah
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L***a
Staycation
10.0
/10
Reviewed 4 week(s) ago
Hopefully you'll get a big discount again, it's all cool.
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AS
Agus S.
Staycation
10.0
/10
Reviewed 4 week(s) ago
Suitable for a staycation with family.
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AN
Agung N.
9.0
/10
Reviewed 4 week(s) ago
The hotel staff was incredibly friendly and very helpful to our family. The food selection was extensive and delicious. The pool facilities were great, but the dining area was very small, and finding a seat outside was also very difficult.
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Verified Traveler
Leisure
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly. The rooftop restaurant has a great view.
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HW
Hendra W.
Leisure
10.0
/10
Reviewed 5 week(s) ago
There is no doubt that the 5 star class is indeed a must.
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HY
Hana Y.
9.7
/10
Reviewed 5 week(s) ago
Staying with family at this hotel provides a memorable experience. The serene atmosphere, professional service, impeccable cleanliness, and every detail contribute to a comfortable stay. It's definitely worth a return visit.
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+3
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H***y
Leisure
10.0
/10
Reviewed 6 week(s) ago
So far, the hotel is very good, like a European royal style. The inside of the hotel is a bit classic, a bit scary hehehe... The breakfast food is really delicious, the pool water is cold, the staff are friendly, that's all.
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RS
Robby S.
Leisure
9.7
/10
Reviewed 6 week(s) ago
A very comfortable and quiet hotel. The service was excellent. However, it was a shame to see the bathroom and shower room by the pool. They smelled strongly of urine, and there were no cleaning staff. The smell in the restrooms was especially disappointing, especially considering the hotel's comfort.