Clean room

Our hotel staybwas a wonderful surprise. Athe property was extremely clean and had a fresh, pleasant scent throughout. From the moment we arrived, the service was first-class , from the front desk staff to the team assisting with our luggage. The room was spotless, and equally fresh. Most importantly, the location is unbeatable, right in the heart ofnPuerta del Sol, making everything easily accessible. I truly can't recommend this hotels enough

Pleasant and helpful staff, great location and room was very comfortable, we were very pleased

Great location just a step from plaza mayor, clean and friendly staff willing to help at any time definitely recommend big time!

Everything was perfectly clean, and all staff members were very kind.

Great staff clean room good everything

Mejor ubicado, imposible!

Super centric location. Nice staff.

excellent location, friendly staff,

Hotel was great we loved it!

Staff was amazing! They held our luggage before check in so we could explore. Breakfast was great!

Hotel very well situated on the Puerta del Sol. Near to visitor attractions. Short walks to various means of transport. Very clean & comfortable, reception staff very welcoming & accommodating, a great help booking an excursion to Segovia....certainly well worth a visit to see the Roman Aqueduct. Bedroom very clean& beds wonderfully comfortable, linen changed frequently. Maid service daily. Restaurant menu had reasonable variety . Breakfast buffet good, warm food section a little limited, but cereals, yogurts, fruits & breakfast breads very nice. Overall, a great place to stay for a few days in Madrid.

This hotel is ideal for a visit to Madrid. Right on a major square, the Puerta del Sol, there are shops and restaurants all around, and a metro stop. The property has a nice restaurant/bar that is open late and is very reasonably priced. Rooms are spacious, nice bathroom, free wifi. Everything exceeded our expectations!

Negative: The room was quite noisy. You could clearly hear street noise, especially at night when trying to sleep. It was also possible to hear water running through the pipes when other guests flushed, as well as noise from the rooms above, including furniture being moved. Positive: Great location, very close to the Madrid Metro station at Puerta del Sol and several cafés. It’s also a very nice area for walking and exploring the city. The staff were very friendly, the place was clean, and the room was comfortable. The hotel also has a café where you can enjoy a continental breakfast.

Excellent location, everything was 10-15 minutes away. Staff friendly and very helpful. The room was clean, as well as the property.

Hotel was very clean and modern. Great bathroom, shower and bed. Location is excellent, right on a very active and interesting plaza with lots of shops and restaurants close by. The only down side to facing the plaza is that it never sleeps and could be difficult for a light sleeper because of the noise. I will say that the staff was not very friendly. They rarely ever bothered to acknowledge us when we came into the lobby. Another issue was the in room coffee service. They only had service for two. I assumed they would replenish when they cleaned the room but the didn't. When I asked at the front desk they told me I had to come to the desk each day to ask for more instant coffee packets. I guess they are afraid you will steal them???? Minor issues but we certainly enjoyed our stay here and would recommend it.

Nice hotel bar/cafe. Inexpensive drinks and food. Beautiful property.

Très belle endroit bien situé

Amazing staff and clean and ready rooms

Right in the heart of wonderful shopping and restaurants!