Hotel Europa

Hotels
9.2
/10
Exceptional
1,003 reviews

What Guests Say About Their Stay

Aramy

10.0
/ 10
Our hotel staybwas a wonderful surprise. Athe property was extremely clean and had a fresh, pleasant scent throughout. From the moment we arrived, the service was first-class , from the front desk staff to the team assisting with our luggage. The room was spotless, and equally fresh. Most importantly, the location is unbeatable, right in the heart ofnPuerta del Sol, making everything easily accessible. I truly can't recommend this hotels enough

jennifer

10.0
/ 10
Pleasant and helpful staff, great location and room was very comfortable, we were very pleased

Junior Jose Guadalupe

10.0
/ 10
Great location just a step from plaza mayor, clean and friendly staff willing to help at any time definitely recommend big time!
In the Area
See Map
Calle Carmen, 4, Madrid, Community of Madrid, Spain, 28013

Main Facilities

See more
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel Europa is located in area / city Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
See more
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Hotel Europa

Calle Carmen, 4, Madrid, Community of Madrid, Spain, 28013
Discover More Places
Lobby Hotel Europa
Lobby 2 Hotel Europa

Discover More About Hotel Europa

General


Near Puerta del Sol

Location


With a stay at Hotel Europa, you'll be centrally located in Madrid, steps from Puerta del Sol and within a 5-minute walk of Gran Via. This hotel is 1.2 mi (2 km) from National Prado Museum and 1.6 mi (2.6 km) from Royal Palace of Madrid.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Preciados Street - 0.1 km / 0.1 mi
El Oso y el Madrono - 0.1 km / 0.1 mi
Puerta del Sol - 0.1 km / 0.1 mi
Calle de Alcalá - 0.1 km / 0.1 mi
Plaza de Callao - 0.3 km / 0.2 mi
Gran Via - 0.3 km / 0.2 mi
Plaza de Santa Ana - 0.5 km / 0.3 mi
Casino Gran Via - 0.5 km / 0.3 mi
Plaza Mayor - 0.6 km / 0.3 mi
Royal Theatre - 0.6 km / 0.4 mi
Sobrino de Botin - 0.7 km / 0.4 mi
San Miguel Market - 0.7 km / 0.4 mi
Lope de Vega Theatre - 0.7 km / 0.4 mi
Cava Baja - 0.7 km / 0.4 mi
Plaza de España - Princesa - 0.7 km / 0.4 mi

The nearest major airport is Adolfo Suarez Madrid-Barajas Airport (MAD) - 16.2 km / 10 mi

Facilities


Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a communal living room.

Business Facilities


Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Dining


Enjoy Spanish cuisine at Café Europa, a café which features a bar/lounge, or stay in and take advantage of the room service. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 100 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Hotel Europa

Lobby Hotel Europa
Lobby
Exterior Hotel Europa
Exterior
Others Hotel Europa
Others
Restaurant Hotel Europa
Restaurant

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Breakfast
  • Snack bar

General

  • Banquet
  • Parking

Accessibilty

  • Wheelchair accessible
  • Disabled access friendly

Transportation

  • Garage

Connectivity

  • Free WiFi

Business Facilities

  • Computer station

Nearby Facilities

  • Laundry

Accommodation Policy & General Information in Hotel Europa

Important Note
  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Contactless check-out is available.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Self parking fee: EUR 25.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, Essential workers only - NO

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Europa
100
Another facilities in Hotel Europa
Smoke-free area, Safety deposit box, Coffee shop, Coffee/tea in lobby, Laundry service

Frequently asked question in Hotel Europa

What are available facilities at Hotel Europa?
There are top facilites at Hotel Europa such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Europa?
The standard check-in time at Hotel Europa is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hotel Europa provide breakfast?
Yes, Hotel Europa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Europa?
Hotel Europa is a 3.0-star hotel.
How many rooms are available at Hotel Europa?
Hotel Europa has 100 rooms in total.
See All

More Reviews from Other Guests in Hotel Europa

9.2
Exceptional
From 1,003 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Europa

Number of reviews per page
20
40
Top reviews
Laura
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean room
Aramy
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our hotel staybwas a wonderful surprise. Athe property was extremely clean and had a fresh, pleasant scent throughout. From the moment we arrived, the service was first-class , from the front desk staff to the team assisting with our luggage. The room was spotless, and equally fresh. Most importantly, the location is unbeatable, right in the heart ofnPuerta del Sol, making everything easily accessible. I truly can't recommend this hotels enough
Read More
jennifer
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Pleasant and helpful staff, great location and room was very comfortable, we were very pleased
Junior Jose Guadalupe
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location just a step from plaza mayor, clean and friendly staff willing to help at any time definitely recommend big time!
Sydney
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Everything was perfectly clean, and all staff members were very kind.
Carlos
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great staff clean room good everything
Ender
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Mejor ubicado, imposible!
Yolanda
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Super centric location. Nice staff.
Noemi
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

excellent location, friendly staff,
Kiara
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Hotel was great we loved it!
Jessica
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was amazing! They held our luggage before check in so we could explore. Breakfast was great!
Jennifer
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Hotel very well situated on the Puerta del Sol. Near to visitor attractions. Short walks to various means of transport. Very clean & comfortable, reception staff very welcoming & accommodating, a great help booking an excursion to Segovia....certainly well worth a visit to see the Roman Aqueduct. Bedroom very clean& beds wonderfully comfortable, linen changed frequently. Maid service daily. Restaurant menu had reasonable variety . Breakfast buffet good, warm food section a little limited, but cereals, yogurts, fruits & breakfast breads very nice. Overall, a great place to stay for a few days in Madrid.
Read More
Sally
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This hotel is ideal for a visit to Madrid. Right on a major square, the Puerta del Sol, there are shops and restaurants all around, and a metro stop. The property has a nice restaurant/bar that is open late and is very reasonably priced. Rooms are spacious, nice bathroom, free wifi. Everything exceeded our expectations!
Oscar
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Negative: The room was quite noisy. You could clearly hear street noise, especially at night when trying to sleep. It was also possible to hear water running through the pipes when other guests flushed, as well as noise from the rooms above, including furniture being moved. Positive: Great location, very close to the Madrid Metro station at Puerta del Sol and several cafés. It’s also a very nice area for walking and exploring the city. The staff were very friendly, the place was clean, and the room was comfortable. The hotel also has a café where you can enjoy a continental breakfast.
Read More
Liz T
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent location, everything was 10-15 minutes away. Staff friendly and very helpful. The room was clean, as well as the property.
Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Hotel was very clean and modern. Great bathroom, shower and bed. Location is excellent, right on a very active and interesting plaza with lots of shops and restaurants close by. The only down side to facing the plaza is that it never sleeps and could be difficult for a light sleeper because of the noise. I will say that the staff was not very friendly. They rarely ever bothered to acknowledge us when we came into the lobby. Another issue was the in room coffee service. They only had service for two. I assumed they would replenish when they cleaned the room but the didn't. When I asked at the front desk they told me I had to come to the desk each day to ask for more instant coffee packets. I guess they are afraid you will steal them???? Minor issues but we certainly enjoyed our stay here and would recommend it.
Read More
Anthony
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice hotel bar/cafe. Inexpensive drinks and food. Beautiful property.
frederic
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Très belle endroit bien situé
Nand
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Amazing staff and clean and ready rooms
Jeannette
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Right in the heart of wonderful shopping and restaurants!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hotel Europa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Korea Ltd. | Business Registration Number: 291-86-03397 | Representative: LOOI YUNG JOSHUA | Address: 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) | Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 | Email: cs@traveloka.com | Mail-order Business Registration: No. 2025-SeoulGangnam-02676 | Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved
9.2
Exceptional
From 1,003 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Europa

Number of reviews per page
20
40
Top reviews
Laura
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean room
Aramy
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our hotel staybwas a wonderful surprise. Athe property was extremely clean and had a fresh, pleasant scent throughout. From the moment we arrived, the service was first-class , from the front desk staff to the team assisting with our luggage. The room was spotless, and equally fresh. Most importantly, the location is unbeatable, right in the heart ofnPuerta del Sol, making everything easily accessible. I truly can't recommend this hotels enough
Read More
jennifer
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Pleasant and helpful staff, great location and room was very comfortable, we were very pleased
Junior Jose Guadalupe
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location just a step from plaza mayor, clean and friendly staff willing to help at any time definitely recommend big time!
Sydney
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Everything was perfectly clean, and all staff members were very kind.
Carlos
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great staff clean room good everything
Ender
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Mejor ubicado, imposible!
Yolanda
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Super centric location. Nice staff.
Noemi
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

excellent location, friendly staff,
Kiara
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Hotel was great we loved it!
Jessica
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was amazing! They held our luggage before check in so we could explore. Breakfast was great!
Jennifer
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Hotel very well situated on the Puerta del Sol. Near to visitor attractions. Short walks to various means of transport. Very clean & comfortable, reception staff very welcoming & accommodating, a great help booking an excursion to Segovia....certainly well worth a visit to see the Roman Aqueduct. Bedroom very clean& beds wonderfully comfortable, linen changed frequently. Maid service daily. Restaurant menu had reasonable variety . Breakfast buffet good, warm food section a little limited, but cereals, yogurts, fruits & breakfast breads very nice. Overall, a great place to stay for a few days in Madrid.
Read More
Sally
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This hotel is ideal for a visit to Madrid. Right on a major square, the Puerta del Sol, there are shops and restaurants all around, and a metro stop. The property has a nice restaurant/bar that is open late and is very reasonably priced. Rooms are spacious, nice bathroom, free wifi. Everything exceeded our expectations!
Oscar
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Negative: The room was quite noisy. You could clearly hear street noise, especially at night when trying to sleep. It was also possible to hear water running through the pipes when other guests flushed, as well as noise from the rooms above, including furniture being moved. Positive: Great location, very close to the Madrid Metro station at Puerta del Sol and several cafés. It’s also a very nice area for walking and exploring the city. The staff were very friendly, the place was clean, and the room was comfortable. The hotel also has a café where you can enjoy a continental breakfast.
Read More
Liz T
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent location, everything was 10-15 minutes away. Staff friendly and very helpful. The room was clean, as well as the property.
Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Hotel was very clean and modern. Great bathroom, shower and bed. Location is excellent, right on a very active and interesting plaza with lots of shops and restaurants close by. The only down side to facing the plaza is that it never sleeps and could be difficult for a light sleeper because of the noise. I will say that the staff was not very friendly. They rarely ever bothered to acknowledge us when we came into the lobby. Another issue was the in room coffee service. They only had service for two. I assumed they would replenish when they cleaned the room but the didn't. When I asked at the front desk they told me I had to come to the desk each day to ask for more instant coffee packets. I guess they are afraid you will steal them???? Minor issues but we certainly enjoyed our stay here and would recommend it.
Read More
Anthony
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice hotel bar/cafe. Inexpensive drinks and food. Beautiful property.
frederic
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Très belle endroit bien situé
Nand
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Amazing staff and clean and ready rooms
Jeannette
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Right in the heart of wonderful shopping and restaurants!
Number of reviews per page
20
40