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Hotel Europa

Hotels
9.4
/10
Exceptional
1,003 reviews

What Guests Say About Their Stay

Sally

10.0
/ 10
This hotel is ideal for a visit to Madrid. Right on a major square, the Puerta del Sol, there are shops and restaurants all around, and a metro stop. The property has a nice restaurant/bar that is open late and is very reasonably priced. Rooms are spacious, nice bathroom, free wifi. Everything exceeded our expectations!

Richard

10.0
/ 10
Hotel was very clean and modern. Great bathroom, shower and bed. Location is excellent, right on a very active and interesting plaza with lots of shops and restaurants close by. The only down side to facing the plaza is that it never sleeps and could be difficult for a light sleeper because of the noise. I will say that the staff was not very friendly. They rarely ever bothered to acknowledge us when we came into the lobby. Another issue was the in room coffee service. They only had service for two. I assumed they would replenish when they cleaned the room but the didn't. When I asked at the front desk they told me I had to come to the desk each day to ask for more instant coffee packets. I guess they are afraid you will steal them???? Minor issues but we certainly enjoyed our stay here and would recommend it.

K

10.0
/ 10
Our room was spotless, it had a renovated bathroom and bedroom, both which were a little larger than we’d expected from the photos. Our balcony on the 3rd floor overlooked the side street and down into the Puerta del Sol. The windows were soundproofed, though being right in such a busy area we could still hear some of the noise outside, I had no trouble sleeping through it though. The buffet breakfast (€15pp) was good. The staff were very helpful and friendly. We would be very glad to stay here again in the future. Great property in a great location.
In the Area
See Map
Calle Carmen, 4, Madrid, Community of Madrid, Spain, 28013

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel Europa is located in area / city Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Europa

Calle Carmen, 4, Madrid, Community of Madrid, Spain, 28013
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Lobby Hotel Europa
Lobby 2 Hotel Europa

Discover More About Hotel Europa

General


Near Puerta del Sol

Location


With a stay at Hotel Europa, you'll be centrally located in Madrid, steps from Puerta del Sol and within a 5-minute walk of Gran Via. This hotel is 1.2 mi (2 km) from National Prado Museum and 1.6 mi (2.6 km) from Royal Palace of Madrid.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Preciados Street - 0.1 km / 0.1 mi
El Oso y el Madrono - 0.1 km / 0.1 mi
Puerta del Sol - 0.1 km / 0.1 mi
Calle de Alcalá - 0.1 km / 0.1 mi
Plaza de Callao - 0.3 km / 0.2 mi
Gran Via - 0.3 km / 0.2 mi
Plaza de Santa Ana - 0.5 km / 0.3 mi
Casino Gran Via - 0.5 km / 0.3 mi
Plaza Mayor - 0.6 km / 0.3 mi
Royal Theatre - 0.6 km / 0.4 mi
Sobrino de Botin - 0.7 km / 0.4 mi
San Miguel Market - 0.7 km / 0.4 mi
Lope de Vega Theatre - 0.7 km / 0.4 mi
Cava Baja - 0.7 km / 0.4 mi
Plaza de España - Princesa - 0.7 km / 0.4 mi

The nearest major airport is Adolfo Suarez Madrid-Barajas Airport (MAD) - 16.2 km / 10 mi

Facilities


Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a communal living room.

Business Facilities


Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Dining


Enjoy Spanish cuisine at Café Europa, a café which features a bar/lounge, or stay in and take advantage of the room service. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 100 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Hotel Europa

Lobby Hotel Europa
Lobby
Exterior Hotel Europa
Exterior
Others Hotel Europa
Others
Restaurant Hotel Europa
Restaurant

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Breakfast
  • Snack bar

General

  • Banquet
  • Parking

Accessibilty

  • Wheelchair accessible
  • Disabled access friendly

Transportation

  • Garage

Connectivity

  • Free WiFi

Business Facilities

  • Computer station

Nearby Facilities

  • Laundry

Accommodation Policy & General Information in Hotel Europa

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Europa
100
Another facilities in Hotel Europa
Smoke-free area, Safety deposit box, Coffee shop, Coffee/tea in lobby, Laundry service

Frequently asked question in Hotel Europa

What are available facilities at Hotel Europa?
There are top facilites at Hotel Europa such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Europa?
The standard check-in time at Hotel Europa is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hotel Europa provide breakfast?
Yes, Hotel Europa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Hotel Europa have?
Hotel Europa is a 3.0-star hotel.
How many rooms does Hotel Europa have?
Hotel Europa has 100 rooms in total.
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More Reviews from Other Guests in Hotel Europa

Overall Ratings & Reviews Hotel Europa

Other sources (1,003)
9.4
Exceptional
From 1,003 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Europa

Number of reviews per page
20
40
Top reviews
Sally
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This hotel is ideal for a visit to Madrid. Right on a major square, the Puerta del Sol, there are shops and restaurants all around, and a metro stop. The property has a nice restaurant/bar that is open late and is very reasonably priced. Rooms are spacious, nice bathroom, free wifi. Everything exceeded our expectations!
Oscar
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Negative: The room was quite noisy. You could clearly hear street noise, especially at night when trying to sleep. It was also possible to hear water running through the pipes when other guests flushed, as well as noise from the rooms above, including furniture being moved. Positive: Great location, very close to the Madrid Metro station at Puerta del Sol and several cafés. It’s also a very nice area for walking and exploring the city. The staff were very friendly, the place was clean, and the room was comfortable. The hotel also has a café where you can enjoy a continental breakfast.
Read More
Liz T
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent location, everything was 10-15 minutes away. Staff friendly and very helpful. The room was clean, as well as the property.
Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel was very clean and modern. Great bathroom, shower and bed. Location is excellent, right on a very active and interesting plaza with lots of shops and restaurants close by. The only down side to facing the plaza is that it never sleeps and could be difficult for a light sleeper because of the noise. I will say that the staff was not very friendly. They rarely ever bothered to acknowledge us when we came into the lobby. Another issue was the in room coffee service. They only had service for two. I assumed they would replenish when they cleaned the room but the didn't. When I asked at the front desk they told me I had to come to the desk each day to ask for more instant coffee packets. I guess they are afraid you will steal them???? Minor issues but we certainly enjoyed our stay here and would recommend it.
Read More
Anthony
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice hotel bar/cafe. Inexpensive drinks and food. Beautiful property.
frederic
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Très belle endroit bien situé
Nand
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing staff and clean and ready rooms
Jeannette
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Right in the heart of wonderful shopping and restaurants!
Richard
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location on Puerta del Sol, convenient to Plaza Mayor, the Royal Palace, tapas bars of Baja Cava street, and the Prado and Reina Sofía museums. Room was good, though pricey. Most of the staff were inattentive and indifferent.
Jacqueline
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

They were renovating and the daytime noise was terrible! They refused to change my room even though I had to knock just to exit my room safely as they were changing my door trim. And no compensation or warning about the renovations
Patrick
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was very helpful. I had issues with the wifi that were addressed immediately. Breakfast was fine but nothing special
Marianly
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Yes
K
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Our room was spotless, it had a renovated bathroom and bedroom, both which were a little larger than we’d expected from the photos. Our balcony on the 3rd floor overlooked the side street and down into the Puerta del Sol. The windows were soundproofed, though being right in such a busy area we could still hear some of the noise outside, I had no trouble sleeping through it though. The buffet breakfast (€15pp) was good. The staff were very helpful and friendly. We would be very glad to stay here again in the future. Great property in a great location.
Read More
Kendra
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great view of plaza and fountain. Staff was wonderful.
Jennie
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Wonderful staff, very clean and so beautiful
Jorge R
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Buena atención
Zahra
icon-
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was not as clean as expected so different from the pictures.
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Location and beautiful view of Puerto del Sol. Staff were friendly, room was snug but clean.
NOUR
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Amazing
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location. Clean, comfortable room. Very friendly staff
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hotel Europa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Hotel Europa

Other sources (1,003)
9.4
Exceptional
From 1,003 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Europa

Number of reviews per page
20
40
Top reviews
Sally
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This hotel is ideal for a visit to Madrid. Right on a major square, the Puerta del Sol, there are shops and restaurants all around, and a metro stop. The property has a nice restaurant/bar that is open late and is very reasonably priced. Rooms are spacious, nice bathroom, free wifi. Everything exceeded our expectations!
Oscar
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Negative: The room was quite noisy. You could clearly hear street noise, especially at night when trying to sleep. It was also possible to hear water running through the pipes when other guests flushed, as well as noise from the rooms above, including furniture being moved. Positive: Great location, very close to the Madrid Metro station at Puerta del Sol and several cafés. It’s also a very nice area for walking and exploring the city. The staff were very friendly, the place was clean, and the room was comfortable. The hotel also has a café where you can enjoy a continental breakfast.
Read More
Liz T
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent location, everything was 10-15 minutes away. Staff friendly and very helpful. The room was clean, as well as the property.
Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel was very clean and modern. Great bathroom, shower and bed. Location is excellent, right on a very active and interesting plaza with lots of shops and restaurants close by. The only down side to facing the plaza is that it never sleeps and could be difficult for a light sleeper because of the noise. I will say that the staff was not very friendly. They rarely ever bothered to acknowledge us when we came into the lobby. Another issue was the in room coffee service. They only had service for two. I assumed they would replenish when they cleaned the room but the didn't. When I asked at the front desk they told me I had to come to the desk each day to ask for more instant coffee packets. I guess they are afraid you will steal them???? Minor issues but we certainly enjoyed our stay here and would recommend it.
Read More
Anthony
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice hotel bar/cafe. Inexpensive drinks and food. Beautiful property.
frederic
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Très belle endroit bien situé
Nand
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing staff and clean and ready rooms
Jeannette
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Right in the heart of wonderful shopping and restaurants!
Richard
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location on Puerta del Sol, convenient to Plaza Mayor, the Royal Palace, tapas bars of Baja Cava street, and the Prado and Reina Sofía museums. Room was good, though pricey. Most of the staff were inattentive and indifferent.
Jacqueline
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

They were renovating and the daytime noise was terrible! They refused to change my room even though I had to knock just to exit my room safely as they were changing my door trim. And no compensation or warning about the renovations
Patrick
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was very helpful. I had issues with the wifi that were addressed immediately. Breakfast was fine but nothing special
Marianly
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Yes
K
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Our room was spotless, it had a renovated bathroom and bedroom, both which were a little larger than we’d expected from the photos. Our balcony on the 3rd floor overlooked the side street and down into the Puerta del Sol. The windows were soundproofed, though being right in such a busy area we could still hear some of the noise outside, I had no trouble sleeping through it though. The buffet breakfast (€15pp) was good. The staff were very helpful and friendly. We would be very glad to stay here again in the future. Great property in a great location.
Read More
Kendra
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great view of plaza and fountain. Staff was wonderful.
Jennie
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Wonderful staff, very clean and so beautiful
Jorge R
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Buena atención
Zahra
icon-
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was not as clean as expected so different from the pictures.
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Location and beautiful view of Puerto del Sol. Staff were friendly, room was snug but clean.
NOUR
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Amazing
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location. Clean, comfortable room. Very friendly staff
Number of reviews per page
20
40