ホテル エウロパ

バスルームのカーテンが100均のつっぱり棒 、水を吸って重くなって何回も落ちた。

部屋は十分に清潔でした。安心して泊まれました。 たまたま4階のプエルタ・デル・ソル広場に面した部屋に案内されましたが、眺めが圧巻でした！広場の大きなクリスマスツリーも、プロジェクションマッピングも目の前で、日中の眺めも夜の眺めも素晴らしいものでした。

スタッフの方の対応が良かったです

３泊しました立地が良く便利レセプションスタッフは親切で感じが良いホテルルームの部屋のお掃除がバスタブ掃除してなくて不愉快でした

Taxを頼んでだら　駐車場までの坂道をスタッフが荷物を運んでくれて助かった

ホテルはとても良かったのですが、夜中に他の部屋を激しくノックする音が聞こえて、こちらにもこないかと不安になりました。素晴らしいロケーションだけに、誰でも入ってこれるのではないかという不安がありました。結果的には何もなく、満足でした。

Puerta del Solのすぐそばで、観光には最適の場所でした。

The shower was broken and no compensation was made so far. The staff at the front office tlime to refund but they haven’t so far!

Staff was amazing! They held our luggage before check in so we could explore. Breakfast was great!

Hotel very well situated on the Puerta del Sol. Near to visitor attractions. Short walks to various means of transport. Very clean & comfortable, reception staff very welcoming & accommodating, a great help booking an excursion to Segovia....certainly well worth a visit to see the Roman Aqueduct. Bedroom very clean& beds wonderfully comfortable, linen changed frequently. Maid service daily. Restaurant menu had reasonable variety . Breakfast buffet good, warm food section a little limited, but cereals, yogurts, fruits & breakfast breads very nice. Overall, a great place to stay for a few days in Madrid.

Tudo ótimo principalmente a equipe

This hotel is ideal for a visit to Madrid. Right on a major square, the Puerta del Sol, there are shops and restaurants all around, and a metro stop. The property has a nice restaurant/bar that is open late and is very reasonably priced. Rooms are spacious, nice bathroom, free wifi. Everything exceeded our expectations!

Negative: The room was quite noisy. You could clearly hear street noise, especially at night when trying to sleep. It was also possible to hear water running through the pipes when other guests flushed, as well as noise from the rooms above, including furniture being moved. Positive: Great location, very close to the Madrid Metro station at Puerta del Sol and several cafés. It’s also a very nice area for walking and exploring the city. The staff were very friendly, the place was clean, and the room was comfortable. The hotel also has a café where you can enjoy a continental breakfast.

Excellent location, everything was 10-15 minutes away. Staff friendly and very helpful. The room was clean, as well as the property.

Hotel was very clean and modern. Great bathroom, shower and bed. Location is excellent, right on a very active and interesting plaza with lots of shops and restaurants close by. The only down side to facing the plaza is that it never sleeps and could be difficult for a light sleeper because of the noise. I will say that the staff was not very friendly. They rarely ever bothered to acknowledge us when we came into the lobby. Another issue was the in room coffee service. They only had service for two. I assumed they would replenish when they cleaned the room but the didn't. When I asked at the front desk they told me I had to come to the desk each day to ask for more instant coffee packets. I guess they are afraid you will steal them???? Minor issues but we certainly enjoyed our stay here and would recommend it.

Nice hotel bar/cafe. Inexpensive drinks and food. Beautiful property.

Très belle endroit bien situé

Amazing staff and clean and ready rooms

Right in the heart of wonderful shopping and restaurants!

Great location on Puerta del Sol, convenient to Plaza Mayor, the Royal Palace, tapas bars of Baja Cava street, and the Prado and Reina Sofía museums. Room was good, though pricey. Most of the staff were inattentive and indifferent.