Dear Guest, Thank you for sharing your feedback with us. We’re glad to hear that you found our hotel to be a good value for the price. We’re sorry, however, about the mosquitoes in the room and understand how this could have affected your comfort. We’ll share your feedback with our Housekeeping team so they can pay closer attention to this issue and take the necessary preventive measures. We appreciate you bringing this to our attention and hope to provide you with a more comfortable stay on your next visit. Warm regards, D’Bamboo Suites

Dear Valued Guest, Thank you for your review. We appreciate your compliments on the cleanliness of our hotel facilities and the spacious parking area. Regarding road access, our hotel is not located on a main road, but rather on a one-way street accessible only by four-wheeled vehicles such as vans and medium-sized trucks. We apologize for any inconvenience this may have caused. We look forward to welcoming you back for an even better experience :) Sincerely, D' Bamboo Suites

Dear Mr. Pepriyanti, Thank you for your review. We hope to welcome you back again for an even better experience. Sincerely, D. Bamboo Suites

Dear Valued Guest, Thank you for your review. We are delighted to hear that you enjoyed your stay with us. We apologize if the room size appeared smaller than you expected. For your information, the room photos we display on the online travel agency (OTA) website are real photos taken directly from the camera and have not been altered or resized in any way. However, we understand that photos may give a different impression when viewed in person. Thank you for your feedback, and we hope to welcome you back to D'Bamboo Suites again, with an experience that better meets your expectations.

Dear Valued Guest, Thank you for taking the time to share your experience. We apologize that the condition of your room and bathroom was not to the standard of cleanliness you should expect. This is certainly not the experience we aim to provide to all our guests. We will follow up on your feedback with the management and housekeeping teams for a thorough investigation and improvement. Furthermore, we greatly appreciate your appreciation for our restaurant staff. We are pleased to know that their service contributed to a positive experience during your stay. Once again, we apologize for any inconvenience and hope to have the opportunity to provide a better experience in the future.

Dear Luh, We sincerely apologize for the unpleasant experience you had during your stay. We are truly sorry that the first room did not meet our cleanliness standards. We understand how frustrating and uncomfortable this must have been, especially after having to change rooms. Your feedback is very important to us, and we will share this with our Housekeeping and related teams for a thorough inspection and follow-up to ensure this issue is properly addressed. Thank you for bringing this to our attention. We hope you will give us another opportunity to provide you with the clean and comfortable stay you deserve. Sincerely, D' Bamboo Suites

Dear Valued Guest, Thank you for choosing to stay at D' Bamboo Suites again. We greatly appreciate your compliments on the cleanliness of our rooms. We hope to welcome you again next time with even better service! Sincerely, D' Bamboo Suites

Dear Valued Guest, Thank you for your review! We greatly appreciate your compliments on the friendliness of our staff and the cleanliness of our rooms. This motivates us to further improve our services and facilities. We hope to see you again on your next stay! Sincerely, D. Bamboo Suites

Dear Valued Guest, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you experienced regarding the condition of the mattress, which may have caused you discomfort during your stay. We appreciate your appreciation of the room amenities such as the smart TV, Wi-Fi, hot water heater, and balcony. However, we agree that comfort and cleanliness of the mattress are paramount during every stay. We will forward your feedback to the relevant team for immediate investigation and action. For your next stay, if you encounter the same issue, please contact reception immediately. We are happy to assist you, including attempting to change your room depending on availability. Thank you for your feedback. We hope to provide you with an even more comfortable stay on your next visit. Sincerely, D' Bamboo Suites

Dear Valued Guest, Thank you so much for choosing D'Bamboo Suites and for finding our pricing reasonable. We are delighted to hear that you enjoyed our dining facilities, mini-games, and live music! We apologize for the inconvenience regarding the relatively loud external noise in your room. Your feedback on the door and soundproofing is very valuable to us, and we will forward it to the relevant team for evaluation and improvement of guest comfort. We look forward to welcoming you back again and providing you with an even more comfortable stay on your next visit. :) Sincerely, D'Bamboo Suites

Dear Valued Guest, Thank you for your review! We are delighted to hear that your concern has been resolved and that you can enjoy your stay with us soon. We look forward to welcoming you again soon for an even better experience! :) Sincerely, D. Bamboo Suites

Dear Valued Guest, Thank you for your review. We greatly appreciate your compliments regarding the comfort and comprehensive facilities of our hotel. We hope to welcome you back again for an even better experience! Sincerely, D'Bamboo Suites

Dear Ardina, Hello sister! Thank you for choosing D' Bamboo Suites again. We are so glad you felt comfortable staying with us each time you visited. We look forward to seeing you again on your next stay! :) Sincerely, D' Bamboo Suites

Dear Ardina, Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay with us. We appreciate your compliments on our friendly staff, clean rooms, and delicious food. We hope to welcome you back on your next stay for an even better experience! Sincerely, D' Bamboo Suites

Dear Ms. Sri, Thank you so much for staying at D'Bamboo Suites again and for taking the time to share your experience. We are very happy that this stay provided a better experience, especially regarding the TV condition. We appreciate your appreciation for the friendliness and assistance of our staff during your stay. Regarding the bathroom issue, we are glad that our maintenance team was able to resolve it quickly. We welcome your feedback on the wardrobe and hangers to further improve guest comfort in the future. We hope to welcome you again on your next stay at D'Bamboo Suites! Thank you again for your trust 😊 Sincerely, D'Bamboo Suites

Dear Guest, Thank you for sharing your experience with us. We’re glad to hear that everything was okay overall, including the breakfast. We sincerely apologize for the inconvenience caused by the shower issue. Please rest assured that our Engineering team is always ready to assist and promptly attend to any maintenance issues during your stay. We hope you’ll give us another chance to provide you with a more comfortable experience on your next visit. Thank you! 😊 Sincerely, D' Bamboo Suites

Dear Guest, Thank you for your review. We are delighted to hear that you enjoyed your stay. We look forward to welcoming you back again. D' Bamboo Suites D' Bamboo Suites

Dear Valued Guest, Thank you for your excellent review. We appreciate your compliments on our hotel's superb location in Jakarta and its convenient access to a wide variety of restaurants nearby. We look forward to welcoming you back again in the future. Sincerely, D Bamboo Suites

Dear Valued Guest, Thank you for your review! We are delighted to hear that you enjoyed your two-night stay with us and felt comfortable with the tranquil atmosphere, the comprehensive in-room amenities, and the helpful housekeeping service. Regarding the location, we understand that accessibility to the hotel could be improved as it is situated in a quiet area and not directly on a main road. However, many guests appreciate the peaceful atmosphere away from the hustle and bustle of city traffic. We hope to welcome you back on your next stay. Sincerely, D' Bamboo Suites

Dear Valued Guest, Thank you for your review! We are delighted to hear that you received excellent service from our staff and that your concerns were resolved promptly. We look forward to welcoming you back again for an even more memorable experience! Sincerely, D' Bamboo Suites