Dear Mr. Budi, Thank you for your review. We apologize for the inconvenience you experienced, particularly regarding the cleanliness of the room and bathroom, as well as the poor condition of the linens. This is certainly not our standard of service. We will forward this matter to the relevant team for immediate investigation and improvement, especially concerning cleanliness and linen inspection. Thank you also for your appreciation of our food. We hope to welcome you back for a better experience. Sincerely, D' Bamboo Suites