Overall Ratings & Reviews Hana Hotel

Traveloka (3,218)
Other sources (57)
8.6
Very Good
From 3,218 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.2

Location

8.6

Service and Facilites

8.5

People often mention about Hana Hotel
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Staff Friendliness (46)
Distance to City Center (45)
Bedroom (44)
Ambiance (42)
Bathroom (39)
Hotel Area (34)
Wifi (32)
Surroundings (31)
Taste (30)
Accessibility (29)
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Traveler Reviews Hana Hotel

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40
Customer reviews
Endah S.
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10.0
/10
Reviewed 4 day(s) ago
The rooms are clean and comfortable for resting. The staff are friendly and the receptionist is friendly. The hotel is strategically located.
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M***d
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Leisure
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8.5
/10
Reviewed 6 day(s) ago
polite and customer friendly staff. fast checkin n checkout only parking is quite limited. delicious brkfst strategic location spacious triple room, clean bed recommended for anyone who wants to go on holiday to Batam.
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Verified Traveler
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Leisure
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10.0
/10
Reviewed 1 week(s) ago
Cheap and reasonable price. At the center of Batam City. Fully recommended.
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R***a
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10.0
/10
Reviewed 4 week(s) ago
Everything is good, so if I want to go on holiday to Batam again, I will stay at Hotel Hana.
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Y***O
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Leisure
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10.0
/10
Reviewed 5 week(s) ago
Very budget friendly, very clean. Provided shampoo + body soap, toothbrushes + toothpaste, 2 bottles of water. Love how the check out time was at 1pm too. To think they provided breakfast despite it being a budget hotel is crazy. Breakfast was good though, no complains at all. Had breakfast twice, both days there were coffee, tea, water, white rice, a fried rice dish, a noodle dish, keropok, a potato dish, a vegetable dish, 2 different type of fruits, and a dessert (the green bean soup was amazing I took seconds). The surrounding area is also pretty convenient, there's a seafood place (Yong Kee) down the road, nasi padang (did not end up eating here) too, there's even a photo studio (Sumi Space) and cafe (Fryday Brew) 200m away. Near the malls and basically right at Nagoya area where there's quite a lot of activities. Highly recommend this hotel for a budget stay. Location is also very convenient with grab too
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Accommodation's Reply
17 May 2026
Hi, Thank you very much for your detailed and thoughtful review! We’re delighted to hear you enjoyed your stay, from the cleanliness and in-room amenities to the breakfast selection and late check-out time. It’s also great to know our location in the Nagoya area made it convenient for you to explore nearby dining spots, cafes, and malls. Your kind recommendation means a lot to us, especially as a budget-friendly hotel striving to provide a comfortable and satisfying experience. We truly appreciate your support and look forward to welcoming you again on your next visit! Warm Regards Hana Hotel
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Yoandi F.
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Business
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10.0
/10
Reviewed 5 week(s) ago
Very impressive, very satisfying service...
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Accommodation's Reply
17 May 2026
Hello Mr. Yoandee F., Thank you very much for your review! We are very pleased to hear that you were satisfied with our service. We hope to welcome you back again on your next visit! Sincerely, Hana Hotel
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Verified Traveler
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Leisure
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10.0
/10
Reviewed 6 week(s) ago
Anywhere you want to go is all nearby.
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Accommodation's Reply
04 May 2026
"Thank you for your review. We are delighted to hear that you were impressed with the cleanliness, comfort, and friendly service of our hotel."
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Asliani M. I.
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Business
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10.0
/10
Reviewed 8 week(s) ago
Very satisfied and the employees are very friendly
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2 people find it helpful
Accommodation's Reply
04 May 2026
Hello Mr. Asliani, thank you for your review. We are very glad to hear that you were satisfied with the cleanliness, comfort, and friendly service of our restaurant.
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Lusiana
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9.7
/10
Reviewed 10 week(s) ago
The hotel is close to everywhere, there are lots of places to eat in the hotel area.
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Accommodation's Reply
04 May 2026
Hello Luciana, "Thank you for your positive feedback. We are glad you enjoyed the excellent location and comfort of our hotel."
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Cici S.
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9.7
/10
Reviewed 11 week(s) ago
The hotel staff is friendly, kind, and the service is also top notch.
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Accommodation's Reply
04 May 2026
Hello Cici, thank you for your review. We're glad to hear that you were impressed with the cleanliness, comfort, and friendly service at our hotel.
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Monalisa
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9.4
/10
Reviewed 12 week(s) ago
I always stay here when I'm in Batam. It's very strategically located 👍
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Accommodation's Reply
04 May 2026
Hello Mona Lisa, "Thank you for your positive feedback. We are glad you enjoyed the excellent location and comfort of our hotel." Thank you.
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M***I
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Leisure
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10.0
/10
Reviewed 17 week(s) ago
The service from the receptionist, room attendants, and dining room staff was excellent. Thank you for your service, and I hope you maintain it.
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Accommodation's Reply
04 May 2026
Hello, "Thank you for your review. We are delighted to hear that you were impressed with the cleanliness, comfort, and friendly service at our hotel."
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Verified Traveler
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10.0
/10
Reviewed 18 week(s) ago
The hotel is clean, quiet, the location is quite busy around it, recommended for those who want a quiet rest.
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Accommodation's Reply
04 May 2026
Hello. Thank you very much for your review. We are glad to hear that you enjoyed your stay at our hotel. Thank you again.
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N***a
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10.0
/10
Reviewed 24 week(s) ago
Strategic location, clean rooms, and delicious breakfast. However, booking during New Year's Eve was overpriced on weekdays. This hotel is worth it in terms of price and quality.
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Accommodation's Reply
04 May 2026
Hello. Thank you very much for your review. We are glad to hear that you enjoyed your stay at our hotel. Thank you again.
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endah
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Leisure
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10.0
/10
Reviewed 24 week(s) ago
Clean room, friendly staff, delicious breakfast
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Accommodation's Reply
04 May 2026
Hello Endah, “Thank you for your review. We are pleased to hear that the friendly service and cleanliness of our hotel met your expectations.” Thank you.
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pamanisyahoocoid
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Leisure
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10.0
/10
Reviewed 25 week(s) ago
Good room cleanliness... Good breakfast... Good service.
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Accommodation's Reply
04 May 2026
Hello, "Thank you for your valuable feedback. We are glad to hear that you had a comfortable experience with our services and facilities." Thank you.
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T***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
Very strategic location, affordable but spacious and clean rooms. The air conditioning is also cool. Close to malls, shops, and restaurants.
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2 people find it helpful
Accommodation's Reply
17 May 2026
Hello! Thank you for your review! We are delighted to hear that you were satisfied with our hotel's excellent location, spacious and clean rooms, and comfortable air conditioning. We also appreciate our convenient location, which provides easy access to shopping and restaurants. We hope to welcome you back again next time! Sincerely, Hana Hotel
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Gianluca V.
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Business
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9.6
/10
Reviewed 33 week(s) ago
+The hotel staff is very friendly. +Clean rooms +Fast-flowing toilet water +The water heater works well. Please provide more variety for the breakfast menu. When I stayed, it was fried rice, potatoes, and fried noodles. All carbs. Overall, everything was good.
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Accommodation's Reply
17 May 2026
Hello GianLuca V., Thank you for your review and feedback. We are delighted to hear that you were satisfied with the friendliness of our staff, the cleanliness of the room, and the functional bathroom amenities. We also appreciate your suggestion regarding the variety of the breakfast menu. We will forward your feedback to the relevant team for evaluation and improvement in the future, ensuring you have a more diverse and balanced experience. We hope to welcome you back on your next stay! Sincerely, Hana Hotel
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R***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 36 week(s) ago
If you're in Batam, you definitely want to stay at the Hanna Hotel. It's comfortable, the staff is friendly, and the food is delicious.
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1 people find it helpful
Accommodation's Reply
17 May 2026
Hello! Thank you so much for your kind suggestions and review! We are very pleased to know that you felt comfortable, enjoyed our food, and appreciated the friendliness of our staff. We will do our best to provide the best experience every time you visit Batam. See you again next time! Sincerely, Hana Hotel
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E***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 37 week(s) ago
The staff is friendly, the environment is clean, and the rooms are comfortable. I haven't tried the breakfast yet.
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Accommodation's Reply
17 May 2026
Hello! Thank you for your review! We are delighted to hear that you enjoyed your room, the cleanliness of the premises, and the friendly service from our staff. We hope you will try our breakfast next time as well. We look forward to welcoming you back again. Sincerely, Hana Hotel
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Number of reviews per page
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