The hotel smells good, the staff is friendly, and the rooms are clean.

The hotel staff is very friendly and nice

A hotel that is always the choice when visiting Makassar.

Good service, friendly staff, comfortable hotel.

I really liked it at first, it was luxurious... But I don't know why the electricity limit in the room kept going up and down (on and off). It could go on more than 20 times in one night, and honestly, it made my hair stand on end. I've read previous reviews from other guests with the same experience. It's just absolutely terrifying. Maybe the hotel has an explanation. Thank you...

The bathroom was clean, and the room was comfortable due to its soundproofing. However, the receptionists were less than friendly, especially the long-haired woman. She was a bit curt when spoken to, both in person and over the phone. Hopefully, this can be improved.

It was a great stay here, the facilities and service were good.

It was a very comfortable and enjoyable stay at this hotel. The service was excellent and the food was delicious 🫰🏻❤️

I booked a birthday dinner package with a night sky view, and it was truly memorable. Fast, friendly service, delicious food, and live music. The hotel room was clean, with complete amenities, and a complete and delicious breakfast. 👍

The signal and Wi-Fi are just lacking, otherwise everything is fine.

The hotel is nice and clean. The staff is also friendly.

The breakfast is really delicious and varies every day, the room is also comfortable with a beautiful view.

The hotel staff is friendly and prioritizes guest comfort. A dedicated elevator for hotel staff/employees might be needed so they don't have to constantly wait on/prioritize guests.

Comfortable, clean, but I don't know why the lights in my room went out several times, but they came back on quickly.

Sorry to have to share this. This was a truly unpleasant experience. At exactly 12 midnight, I heard the sound of a light switch beeping, followed by the light immediately going off and then back on. After the technician checked, it turned out there was no problem with the installation. We asked to be moved, but the receptionist charged us because the available rooms had different views. Very unprofessional. How can a tired guest in the middle of the night ask for a change of room without a reason? This incident repeated itself at 4:00 AM, the light switch beeped again several times as if someone was playing. The TV also suddenly turned off and on twice. It was truly very disturbing. And finally, at 6:00 AM in the bathroom, the light switch sounded like it was pressed twice, followed by the light turning on and off again. What's really unfortunate is that the hotel was not responsive and responded well to this incident when we asked to be moved. After this, I will not be staying here again.

Our family really enjoyed staying at the Arthama Hotel, from the friendly staff, clean rooms, and the very varied and delicious food.

I absolutely love the view from the room here; it's beautiful. The hotel is strategically located, the room is comfortable, and the bathroom is clean. Highly recommended.

The hotel staff is very friendly, and the rooms are comfortable. The hotel's location is ideal for culinary delights near the beach.

Steady... steady... steady... 😁

Wow, it's so exciting to find a hotel like this, with fast service and friendly staff. Thank you, Artama, our family's favorite hotel, for remaining faithfully with us every moment year after year 🥰🙏