The staff was very helpful. I initially booked for three nights but my flight got rescheduled so I booked another night separately, a different type of room too. I asked if it’s possible to make it into one room for those bookings. They made it possible without charging me anything. I also broke my digital scale for my luggage and panicked literally at midnight. Decided to ask the receptionist if they had any and they did, thank God. They promptly delivered it to my room. 🙏

The service is okay, the hotel is also clean, next time I will stay here again

Nice staff, nice place, very near LRT.

It’s nice to stay, very nice place

Very comfortable, cold AC, location very close to MRT and LRT stations

The hotel is very close to all means of transportation such as MRT and LRT.

The staff and room boy are friendly and help us to accommodate what we need, all service is 👍👍👍👍

The hotel staff was friendly and quick to help with check in.

The hotel staff is friendly, there is a hair dryer, TV but not yet a smart TV, the room is cleaned every day, given new towels and mineral water. Unfortunately, the AC in room 111 is facing the bed so the AC wind hits my face 😂. Strategic location, very close to the Jamek Mosque LRT, next to McD, in front of it there is KFC, there is also Sevel. If you want to walk a little further, you can go to Hanifah and Mydin. There is a tourist tax for those who stay at 10RM per night, no deposit.

Close to the LRT, there are many interesting spots to visit nearby. It's a great place to stop. Oh yeah, is there a MYR 10 tax for foreign tourists? I forget. There's an additional tax for foreign tourists, so don't forget to bring cash.

Nice staff, good room... Since 2018, whenever I go to Malaysia, I always stay at Big M Hotel.

I really love staying at this hotel. Super good deal for a hotel with easy public transportation! Only a few walk to Masjid Jamek station and you can go everywhere. The room is clean even though not that big. The thing I appreciate is that the staff quickly changed my room on the 2nd night when the aircon didn’t work. The staff is friendly and helpful. Definitely will stay at this hotel if I ever visit KL again 😊

The hotel staff is friendly, the rooms are clean, and I like it the most because it is close to the MRT station.

A comfortable place if you go to Malaysia again

The location is really good, maybe there is not enough mirror to get ready because there is only one in the toilet.

Located near the Jamek Mosque in Dataran Merdeka, it's easy to get around thanks to the train station.

Love its location, just outside the train station, within 10-15mins walk to many attractions! Room is spacious enough and it's clean. Toothbrush, shower cap, towel and water (with dispenser available) are provided. The only downside is the lack of fridge in the room.

Rooftop view very nice... Near mrt to many plaves

I ordered no windows, the room is a bit small but enough for 1 or 2 people.. the room is clean and cleaned every day, the towels are also clean. the staff is quite friendly.. the location is very close to the Jameek Mosque LRT so it's easy to go anywhere.. there are also many Indian restaurants around, and there is a delicious mamak restaurant next to Dental Senyum...

The staff are friendly, especially Mrs. Vivi and it's 50m to MRT and close to everywhere.