BIG M Hotel is a 2-star hotels that has been welcoming guests since 2015.
BIG M Hotel is part of Independent under Independent.
There are 87 rooms spread across 7 floors.
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BIG M Hotel
Hotels
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8.8
/10
Very Good
438 reviews
What Guests Say About Their Stay
Verified Traveler
9.4
/ 10
The hotel staff is friendly, you can check in early, the room is comfortable, the AC is cool, there's Wi-Fi, and the bathroom is clean. The strategic location is very close to the Masjid Jamek MRT station, the mosque, and there are many eateries. This is my third stay at the Big M Hotel.
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Trần Đ. T.
10.0
/ 10
The hotel has really good service, good location, the staff are so helpful and kind, the room is clean, and the entire hotel has a good smell.
S***y
10.0
/ 10
Stayed for one night here and had a very pleasant stay! The staff was friendly, worth the price, room was clean and comfortable, although a bit small but still enough, bathroom too was clean and hot shower worked perfectly. Plus point was definitely the hairdryer 😁 and the view of Kuala Lumpur tower. Would definitely recommend this hotel!
Sugih S. A. K.
8.5
/ 10
This is my third time in a year staying here. The room is okay, the staff service is also okay and the location is still the best. Close to the Jamek Mosque LRT, can walk to Central Market, minimarkets are close, surrounded by places to eat (McD, KFC, Nasi kandar kl express, Zus Coffee, and many others). Highly recommended.
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Nur A. R.
8.5
/ 10
Bagus, bersih, front office ramah, pelayanan baik, dekat dengan stasiun LRT jadi ke mana-mana mudah. Terima kasih.
In the Area
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38, Jalan Tun Perak,, Chinatown, Kuala Lumpur, Malaysia, 50050
Main Facilities
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Luggage storage
Elevator
Family room
Rooftop terrace
Multilingual staff
ATM/Banking
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
What's around BIG M Hotel
38, Jalan Tun Perak,, Chinatown, Kuala Lumpur, Malaysia, 50050
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Discover More About BIG M Hotel
General Information
BIG M Hotel is a 2-star hotels that has been welcoming guests since 2015. BIG M Hotel is part of Independent under Independent. There are 87 rooms spread across 7 floors.
Location
Located at 38, Jalan Tun Perak, in Kuala Lumpur, Malaysia. Those looking to explore will find National Science Museum, Kelab Golf Perkhidmatan Awam, and Taman Wawasan Recreational Park nearby.
Facilities & Amenities
BIG M Hotel has Luggage storage, Elevator, Family room, Rooftop terrace, Multilingual staff, and more.
Contact
Email: info@bigmhotel.com.my
Phone number: +60320222286
All facilities in BIG M Hotel
Others
Nearby Facilities
- ATM/Bank
- Grocery store
- Supermarket
Guest Services
- Multilingual staff
- Luggage storage
- Tours
- 24-hour security
- Front desk
- Concierge
- 24-hour front desk
Connectivity
- Wi-Fi
- Wi-Fi in public areas
Accommodation Facilities
- Smoking area
- Rooftop terrace
- Family room
Public Facilities
- Elevator
Accommodation Policy & General Information in BIG M Hotel
IMPORTANT_NOTICE
Deposit Policy
Deposit 0 is required upon check-in. The accommodation accepts cash and debit card.
Deposit 0 is required upon check-in. The accommodation accepts cash and debit card.
Deposit
Deposit 0 is required upon check-in. The accommodation accepts cash and debit card.
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Available rooms at BIG M Hotel | 87 |
Number of floors in BIG M Hotel | 7 |
Another facilities in BIG M Hotel | ATM/Bank, Grocery store, Supermarket, Multilingual staff, Luggage storage |
Frequently asked question in BIG M Hotel
What is normal check-in & check-out time at BIG M Hotel?
The standard check-in time at BIG M Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of BIG M Hotel?
BIG M Hotel is a 2.0-star hotel.
How many floors does BIG M Hotel have?
BIG M Hotel has 7 floors.
How many rooms are available at BIG M Hotel?
BIG M Hotel has 87 rooms in total.
What do past guests say about BIG M Hotel?
BIG M Hotel is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.
More Reviews from Other Guests in BIG M Hotel
Overall Ratings & Reviews BIG M Hotel
Traveloka (396)
Other sources (42)
8.9
Very Good
From 396 reviews
Provided by travelers on
Cleanliness
9.1
Room Comfort
8.9
Meal
8.5
Location
9.3
Service and Facilites
9.0
People often mention about BIG M Hotel
All
Accessibility (28)
Distance to City Center (26)
Staff Friendliness (24)
Bedroom (24)
Wifi (22)
Surroundings (21)
Bathroom (19)
Check-in/out Time (17)
Ambiance (14)
Room Space (12)
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Traveler Reviews BIG M Hotel
Number of reviews per page
20
40
Customer reviews
N***r
10.0
/10
Reviewed 4 week(s) ago
Staff: Very helpful and friendly, assisting with the check-in process. Cleanliness: Room and towels provided.
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Accommodation's Reply
06 Oct 2026
Dear Guest,
Thank you for taking the time to share your positive feedback. We are delighted to hear that you found our staff very helpful and friendly during the check-in process, and that you were satisfied with the cleanliness of the room and the towels provided.
We truly appreciate your kind comments and look forward to welcoming you again on your next visit.
Best regards,
Danny Chan
AY
Adinany Y.
8.5
/10
Reviewed 7 week(s) ago
Good place, good location, and friendly staff.
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Accommodation's Reply
06 Oct 2026
Dear Guest,
Thank you for your wonderful feedback! We are glad to hear that you enjoyed our convenient location and found our staff friendly and welcoming.
We truly appreciate your kind words and hope to welcome you back again on your next visit.
Best regards,
Danny Chan
Christy
Medical
9.4
/10
Reviewed 8 week(s) ago
If you stay here, ask for a room on the 6th or 7th floor. The other floors are less clean.
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1 people find it helpful
TY
Tan Y. H.
Leisure
8.5
/10
Reviewed 13 week(s) ago
Great location, just a 2-minute walk to the LRT Station. McDonald's is beside the hotel.
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Accommodation's Reply
06 Oct 2026
Dear Guest,
Thank you for your great feedback! We are delighted that you enjoyed our convenient location, just a 2-minute walk from the LRT station, with McDonald’s right next to the hotel.
We truly appreciate your kind comments and look forward to welcoming you again on your next visit.
Best regards,
Danny Chan
Z***i
8.8
/10
Reviewed 19 week(s) ago
Nice hotel. I stayed for 3 nights, and every day the room was cleaned and the towels were changed too. Super near with LRT.
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L***h
9.1
/10
Reviewed 20 week(s) ago
Super great for the price point. Located just around the corner from Petaling Street, super easy to get around the city center. Staff were very helpful. I had 2 separate bookings because my flight got rescheduled and they helped me to make it a join booking without extra charge. Room was pretty good. There are TV, hair dryer, and safety box inside. Bathroom also had a water heater which was nice. You can refill your water bottle at the pantry on the 7th floor. P.S. Don’t miss the city view from the balcony.
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Accommodation's Reply
06 Oct 2026
Dear Guest,
Thank you for taking the time to share such a detailed and wonderful review! We are delighted to hear that our staff were helpful and able to assist with combining your separate bookings after your flight rescheduling, making your stay more convenient.
We’re also glad that you enjoyed the room facilities, including the TV, hair dryer, safety box, and hot water in the bathroom. It’s great to know that you found the pantry water refill station useful and enjoyed the city view from our balcony!
Thank you again for your kind feedback and recommendation. We look forward to welcoming you back for another pleasant stay.
Best regards,
Danny Chan
Verified Traveler
9.4
/10
Reviewed 20 week(s) ago
The staff was very helpful. I initially booked for three nights but my flight got rescheduled so I booked another night separately, a different type of room too. I asked if it’s possible to make it into one room for those bookings. They made it possible without charging me anything. I also broke my digital scale for my luggage and panicked literally at midnight. Decided to ask the receptionist if they had any and they did, thank God. They promptly delivered it to my room. 🙏
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1 people find it helpful
Accommodation's Reply
06 Oct 2026
Dear Guest,
Thank you for taking the time to share such a detailed and wonderful review! We are delighted to hear that our staff were helpful and able to assist with combining your separate bookings after your flight rescheduling, making your stay more convenient.
We’re also glad that you enjoyed the room facilities, including the TV, hair dryer, safety box, and hot water in the bathroom. It’s great to know that you found the pantry water refill station useful and enjoyed the city view from our balcony!
Thank you again for your kind feedback and recommendation. We look forward to welcoming you back for another pleasant stay.
Best regards,
Danny Chan
Verified Traveler
10.0
/10
Reviewed 23 week(s) ago
The service is okay, the hotel is also clean, next time I will stay here again
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Ar
Ali r.
10.0
/10
Reviewed 26 week(s) ago
Nice staff, nice place, very near LRT.
2 people find it helpful
A***i
9.7
/10
Reviewed 26 week(s) ago
It’s nice to stay, very nice place
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SA
SIGIT A.
10.0
/10
Reviewed 27 week(s) ago
Very comfortable, cold AC, location very close to MRT and LRT stations
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1 people find it helpful
SA
SIGIT A.
10.0
/10
Reviewed 27 week(s) ago
The hotel is very close to all means of transportation such as MRT and LRT.
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Verified Traveler
9.4
/10
Reviewed 30 week(s) ago
The staff and room boy are friendly and help us to accommodate what we need, all service is 👍👍👍👍
2 people find it helpful
E***y
Leisure
9.4
/10
Reviewed 31 week(s) ago
The hotel staff was friendly and quick to help with check in.
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dm
dayu m.
8.5
/10
Reviewed 31 week(s) ago
The hotel staff is friendly, there is a hair dryer, TV but not yet a smart TV, the room is cleaned every day, given new towels and mineral water. Unfortunately, the AC in room 111 is facing the bed so the AC wind hits my face 😂. Strategic location, very close to the Jamek Mosque LRT, next to McD, in front of it there is KFC, there is also Sevel. If you want to walk a little further, you can go to Hanifah and Mydin. There is a tourist tax for those who stay at 10RM per night, no deposit.
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2 people find it helpful
IT
Ima T.
Leisure
9.1
/10
Reviewed 34 week(s) ago
Close to the LRT, there are many interesting spots to visit nearby. It's a great place to stop. Oh yeah, is there a MYR 10 tax for foreign tourists? I forget. There's an additional tax for foreign tourists, so don't forget to bring cash.
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1 people find it helpful
Bayu S.
Leisure
8.5
/10
Reviewed 34 week(s) ago
Nice staff, good room... Since 2018, whenever I go to Malaysia, I always stay at Big M Hotel.
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1 people find it helpful
Heny G. S.
9.4
/10
Reviewed 37 week(s) ago
I really love staying at this hotel. Super good deal for a hotel with easy public transportation! Only a few walk to Masjid Jamek station and you can go everywhere. The room is clean even though not that big. The thing I appreciate is that the staff quickly changed my room on the 2nd night when the aircon didn’t work. The staff is friendly and helpful. Definitely will stay at this hotel if I ever visit KL again 😊
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1 people find it helpful
A***a
Leisure
9.7
/10
Reviewed 39 week(s) ago
The hotel staff is friendly, the rooms are clean, and I like it the most because it is close to the MRT station.
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LT
Luthfi T.
Leisure
10.0
/10
Reviewed 39 week(s) ago
A comfortable place if you go to Malaysia again
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Number of reviews per page
20
40
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