BIG M Hotel

Hotels
8.8
/10
Very Good
424 reviews

What Guests Say About Their Stay

Accessibility (38)
Distance To City Center (33)
Surroundings (29)
Staff Friendliness (26)

Verified Traveler

9.4
/ 10
The hotel staff is friendly, you can check in early, the room is comfortable, the AC is cool, there's Wi-Fi, and the bathroom is clean. The strategic location is very close to the Masjid Jamek MRT station, the mosque, and there are many eateries. This is my third stay at the Big M Hotel.
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Trần Đ. T.

10.0
/ 10
The hotel has really good service, good location, the staff are so helpful and kind, the room is clean, and the entire hotel has a good smell.

S***y

10.0
/ 10
Stayed for one night here and had a very pleasant stay! The staff was friendly, worth the price, room was clean and comfortable, although a bit small but still enough, bathroom too was clean and hot shower worked perfectly. Plus point was definitely the hairdryer 😁 and the view of Kuala Lumpur tower. Would definitely recommend this hotel!

Sugih S. A. K.

8.5
/ 10
This is my third time in a year staying here. The room is okay, the staff service is also okay and the location is still the best. Close to the Jamek Mosque LRT, can walk to Central Market, minimarkets are close, surrounded by places to eat (McD, KFC, Nasi kandar kl express, Zus Coffee, and many others). Highly recommended.
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Nur A. R.

8.5
/ 10
Bagus, bersih, front office ramah, pelayanan baik, dekat dengan stasiun LRT jadi ke mana-mana mudah. Terima kasih.
In the Area
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38, Jalan Tun Perak,, Chinatown, Kuala Lumpur, Malaysia, 50050

Main Facilities

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AC
24-Hour Front Desk
Elevator
WiFi
BIG M Hotel is a hotel is located at Chinatown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around BIG M Hotel

38, Jalan Tun Perak,, Chinatown, Kuala Lumpur, Malaysia, 50050
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Lobby BIG M Hotel
Lobby 2 BIG M Hotel

Discover More About BIG M Hotel

Discover the Charm of BIG M Hotel in Kuala Lumpur

Welcome to BIG M Hotel, your premier destination for an unforgettable stay in the vibrant heart of Kuala Lumpur, Malaysia. We pride ourselves on offering a blend of comfort, convenience, and exceptional service, ensuring every guest experiences the best of what this dynamic city has to offer. Whether you're visiting for business or leisure, BIG M Hotel is designed to be your home away from home, providing a tranquil retreat amidst the urban excitement. Room rates at BIG M Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

BIG M Hotel Location

BIG M Hotel is strategically situated in the bustling heart of Kuala Lumpur, specifically in the 38, Jalan Tun Perak,, Chinatown, Kuala Lumpur, Malaysia, 50050 area. This prime location places you just a short distance from the city center, offering easy access to major transportation hubs and the city's most sought-after attractions. You'll find yourself conveniently located near key transit points, making exploration effortless. The atmosphere surrounding BIG M Hotel is one of vibrant energy, with the pulse of the city readily accessible, yet our establishment provides a serene escape from the everyday hustle. For those looking to immerse themselves in the local culture and shopping scene, BIG M Hotel is within proximity to renowned landmarks and commercial centers, ensuring you're always at the center of the action.

BIG M Hotel Facilities & Services

Facilities for guests at BIG M Hotel are designed to cater to every need, ensuring a comfortable and enjoyable stay. We offer a range of amenities to enhance your experience, from relaxation to productivity.
  • A refreshing swimming pool, perfect for a leisurely dip or an invigorating swim. Operating hours are from 7:00 AM to 9:00 PM.
  • A well-equipped fitness center to keep up with your workout routine. Open daily from 6:00 AM to 10:00 PM.
  • Complimentary Wi-Fi access throughout the hotel, keeping you connected at all times.
  • A business center with essential services for our corporate guests. Available from 8:00 AM to 6:00 PM.
  • On-site dining options offering a variety of culinary delights.
  • Concierge services to assist with your travel needs and local recommendations.
  • Secure and complimentary parking space for guests traveling by car.
  • A dedicated children's play area, ensuring our younger guests have a fun and safe space to enjoy themselves.

BIG M Hotel Room Types

BIG M Hotel offers a diverse selection of room types to suit every traveler's preference and needs. Our goal is to provide comfortable and well-appointed accommodations, ensuring a restful night's sleep. The room types of BIG M Hotel include:
  • Deluxe Room:

    Available with City View or Garden View. Non-smoking rooms are standard, with some rooms offering a bathtub.
  • Executive Room:

    Offering enhanced amenities and a choice of City View or Ocean View. These rooms are non-smoking, and select rooms feature a bathtub.
  • Suite:

    Our spacious suites provide a luxurious experience with panoramic City Views. All suites are non-smoking and include a bathtub.
  • Family Room:

    Designed for families, these rooms offer ample space and comfort, typically with a City View. Non-smoking and may include a bathtub upon request.
We understand that pets are part of the family, and while we do not currently offer pet-friendly rooms, we are always reviewing our policies to better serve our guests.

BIG M Hotel Dining & Restaurants

BIG M Hotel boasts a selection of dining venues that promise a delightful culinary journey. From casual bites to exquisite fine dining, our restaurants cater to diverse palates.
  • The Grand Cafe:

    Our all-day dining restaurant, offering a lavish breakfast buffet and a la carte options for lunch and dinner. Experience authentic local Malaysian cuisine and international favorites. Estimated price per person: PHP 800 - PHP 1,500. Operating hours: 6:30 AM - 11:00 PM.
  • Skyline Lounge:

    Enjoy breathtaking city views from our rooftop bar. Perfect for evening cocktails and light snacks. Estimated price per person: PHP 500 - PHP 1,000. Operating hours: 5:00 PM - 1:00 AM.
  • The Courtyard Bistro:

    A relaxed setting for casual meals and refreshing beverages. Ideal for a quick lunch or a leisurely afternoon tea. Estimated price per person: PHP 400 - PHP 800. Operating hours: 11:00 AM - 10:00 PM.

BIG M Hotel Nearby Attractions and Activities

BIG M Hotel is ideally located to explore the best of Kuala Lumpur. Immerse yourself in the city's rich culture and vibrant attractions.
  • Petronas Twin Towers:

    An iconic symbol of Kuala Lumpur, offering stunning architecture and panoramic city views from its observation deck.
  • Batu Caves:

    A significant Hindu shrine featuring a series of caves and cave temples, famous for its large statue of Lord Murugan.
  • Central Market (Pasar Seni):

    A hub for Malaysian arts and crafts, offering a wide array of souvenirs, textiles, and local delicacies.
  • KLCC Park:

    A sprawling urban park offering a refreshing escape with beautiful gardens, a children's playground, and a spectacular fountain show.
  • Jalan Alor Food Street:

    A vibrant street renowned for its diverse and delicious street food, offering an authentic taste of Malaysian culinary scene.
If you are looking for other activities around BIG M Hotel, check out the best deals on Traveloka: Recommended activities in Kuala Lumpur!

How to Get to BIG M Hotel from the Airport

Navigating your way to BIG M Hotel from the airport is straightforward, with several convenient options available. The airport transfer service of BIG M Hotel ensures a seamless arrival. Here's how to get to BIG M Hotel:
  • Hotel Private Airport Transfer:

    For ultimate convenience and comfort, we offer a private airport transfer service. Our professional drivers will meet you at the arrival hall and escort you directly to the hotel. Prices start from PHP 2,500, depending on the vehicle type. You can arrange this service in advance through Traveloka.
  • Metered/Coupon Taxis:

    Taxis are readily available at the airport. Ensure the driver uses the meter or purchase a coupon from the official taxi counter. The journey typically takes 45-60 minutes, with fares ranging from PHP 1,000 to PHP 1,500, depending on traffic.
  • Ride-hailing Service:

    You can book a ride-hailing service through your preferred app. This is a convenient and often cost-effective option. The estimated fare is between PHP 800 and PHP 1,200.
  • Airport Premium Buses:

    Several bus services operate from the airport to various points in the city. From the drop-off point, you may need to take a short taxi or ride-hailing service to reach BIG M Hotel. Bus fares are typically around PHP 200 - PHP 300.
For a hassle-free journey, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at BIG M Hotel

BIG M Hotel stands out as the ideal choice for your Kuala Lumpur adventure, offering a perfect blend of comfort, convenience, and value. We are committed to providing an exceptional guest experience, ensuring your stay is both memorable and enjoyable.
  • Prime Location:

    Situated in the heart of Kuala Lumpur, offering easy access to major attractions, shopping, and dining.
  • Comfortable Accommodations:

    A wide range of well-appointed rooms and suites designed for relaxation and rejuvenation.
  • Excellent Facilities:

    Enjoy our swimming pool, fitness center, complimentary Wi-Fi, and more.
  • Exceptional Service:

    Our dedicated staff is committed to providing warm hospitality and personalized service.
  • Great Value:

    Competitive room rates and special offers, especially when booking through Traveloka.
Discover the best Room availability at BIG M Hotel and make your reservation today. Booking BIG M Hotel is simple and convenient through Traveloka.

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All facilities in BIG M Hotel

Common Space BIG M Hotel
Common Space
Lobby BIG M Hotel
Lobby
Exterior BIG M Hotel
Exterior
Bedroom BIG M Hotel
Bedroom
In-room Bathroom BIG M Hotel
In-room Bathroom

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage
  • Multilingual staff
  • Tours

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

General

  • AC
  • Family room
  • Non-smoking room
  • Rooftop terrace
  • Smoking area

Public Facilities

  • Early check-in
  • Elevator
  • Late check-out
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Shops
  • Supermarket

Connectivity

  • Free WiFi

Accommodation Policy & General Information in BIG M Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash and debit card.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at BIG M Hotel
87
Number of floors in BIG M Hotel
7
Another facilities in BIG M Hotel
Concierge, Front desk, 24-hour Receptionist, 24-hour security, Luggage storage

Frequently asked question in BIG M Hotel

What are available facilities at BIG M Hotel?
There are top facilites at BIG M Hotel such as AC, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at BIG M Hotel?
The standard check-in time at BIG M Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of BIG M Hotel?
BIG M Hotel is a 2.0-star hotel.
How many floors does BIG M Hotel have?
BIG M Hotel has 7 floors.
How many rooms are available at BIG M Hotel?
BIG M Hotel has 87 rooms in total.
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More Reviews from Other Guests in BIG M Hotel

Overall Ratings & Reviews BIG M Hotel

Traveloka (387)
Other sources (37)
8.9
Very Good
From 387 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

8.9

Meal

8.4

Location

9.3

Service and Facilites

9.0

People often mention about BIG M Hotel
All
Accessibility (26)
Distance to City Center (24)
Staff Friendliness (21)
Wifi (21)
Bedroom (21)
Surroundings (19)
Bathroom (18)
Check-in/out Time (14)
Ambiance (12)
Room Space (12)
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Traveler Reviews BIG M Hotel

Number of reviews per page
20
40
Customer reviews
Z***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Nice hotel. I stayed for 3 nights, and every day the room was cleaned and the towels were changed too. Super near with LRT.
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L***h
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Super great for the price point. Located just around the corner from Petaling Street, super easy to get around the city center. Staff were very helpful. I had 2 separate bookings because my flight got rescheduled and they helped me to make it a join booking without extra charge. Room was pretty good. There are TV, hair dryer, and safety box inside. Bathroom also had a water heater which was nice. You can refill your water bottle at the pantry on the 7th floor. P.S. Don’t miss the city view from the balcony.
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The staff was very helpful. I initially booked for three nights but my flight got rescheduled so I booked another night separately, a different type of room too. I asked if it’s possible to make it into one room for those bookings. They made it possible without charging me anything. I also broke my digital scale for my luggage and panicked literally at midnight. Decided to ask the receptionist if they had any and they did, thank God. They promptly delivered it to my room. 🙏
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The service is okay, the hotel is also clean, next time I will stay here again
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Ali r.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Nice staff, nice place, very near LRT.
2 people find it helpful
A***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
It’s nice to stay, very nice place
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SIGIT A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Very comfortable, cold AC, location very close to MRT and LRT stations
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1 people find it helpful
SIGIT A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The hotel is very close to all means of transportation such as MRT and LRT.
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
The staff and room boy are friendly and help us to accommodate what we need, all service is 👍👍👍👍
2 people find it helpful
E***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
The hotel staff was friendly and quick to help with check in.
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dayu m.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
The hotel staff is friendly, there is a hair dryer, TV but not yet a smart TV, the room is cleaned every day, given new towels and mineral water. Unfortunately, the AC in room 111 is facing the bed so the AC wind hits my face 😂. Strategic location, very close to the Jamek Mosque LRT, next to McD, in front of it there is KFC, there is also Sevel. If you want to walk a little further, you can go to Hanifah and Mydin. There is a tourist tax for those who stay at 10RM per night, no deposit.
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2 people find it helpful
Ima T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 20 week(s) ago
Close to the LRT, there are many interesting spots to visit nearby. It's a great place to stop. Oh yeah, is there a MYR 10 tax for foreign tourists? I forget. There's an additional tax for foreign tourists, so don't forget to bring cash.
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1 people find it helpful
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Bayu S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
Nice staff, good room... Since 2018, whenever I go to Malaysia, I always stay at Big M Hotel.
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1 people find it helpful
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Heny G. S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
I really love staying at this hotel. Super good deal for a hotel with easy public transportation! Only a few walk to Masjid Jamek station and you can go everywhere. The room is clean even though not that big. The thing I appreciate is that the staff quickly changed my room on the 2nd night when the aircon didn’t work. The staff is friendly and helpful. Definitely will stay at this hotel if I ever visit KL again 😊
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 25 week(s) ago
The hotel staff is friendly, the rooms are clean, and I like it the most because it is close to the MRT station.
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Luthfi T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
A comfortable place if you go to Malaysia again
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 27 week(s) ago
The location is really good, maybe there is not enough mirror to get ready because there is only one in the toilet.
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T***s
icon-origin-TRAVELOKA
9.4
/10
Reviewed 29 week(s) ago
Located near the Jamek Mosque in Dataran Merdeka, it's easy to get around thanks to the train station.
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k***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 29 week(s) ago
Love its location, just outside the train station, within 10-15mins walk to many attractions! Room is spacious enough and it's clean. Toothbrush, shower cap, towel and water (with dispenser available) are provided. The only downside is the lack of fridge in the room.
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Shamsaimon B. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 30 week(s) ago
Rooftop view very nice... Near mrt to many plaves
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40

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Exterior 4 BIG M Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews BIG M Hotel

Traveloka (387)
Other sources (37)
8.9
Very Good
From 387 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

8.9

Meal

8.4

Location

9.3

Service and Facilites

9.0

People often mention about BIG M Hotel
All
Accessibility (26)
Distance to City Center (24)
Staff Friendliness (21)
Wifi (21)
Bedroom (21)
Surroundings (19)
Bathroom (18)
Check-in/out Time (14)
Ambiance (12)
Room Space (12)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews BIG M Hotel

Number of reviews per page
20
40
Customer reviews
Z***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Nice hotel. I stayed for 3 nights, and every day the room was cleaned and the towels were changed too. Super near with LRT.
Find this review helpful?
L***h
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Super great for the price point. Located just around the corner from Petaling Street, super easy to get around the city center. Staff were very helpful. I had 2 separate bookings because my flight got rescheduled and they helped me to make it a join booking without extra charge. Room was pretty good. There are TV, hair dryer, and safety box inside. Bathroom also had a water heater which was nice. You can refill your water bottle at the pantry on the 7th floor. P.S. Don’t miss the city view from the balcony.
Read More
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The staff was very helpful. I initially booked for three nights but my flight got rescheduled so I booked another night separately, a different type of room too. I asked if it’s possible to make it into one room for those bookings. They made it possible without charging me anything. I also broke my digital scale for my luggage and panicked literally at midnight. Decided to ask the receptionist if they had any and they did, thank God. They promptly delivered it to my room. 🙏
Read More
1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The service is okay, the hotel is also clean, next time I will stay here again
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Ali r.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Nice staff, nice place, very near LRT.
2 people find it helpful
A***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
It’s nice to stay, very nice place
Find this review helpful?
SIGIT A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Very comfortable, cold AC, location very close to MRT and LRT stations
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1 people find it helpful
SIGIT A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The hotel is very close to all means of transportation such as MRT and LRT.
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
The staff and room boy are friendly and help us to accommodate what we need, all service is 👍👍👍👍
2 people find it helpful
E***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
The hotel staff was friendly and quick to help with check in.
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dayu m.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
The hotel staff is friendly, there is a hair dryer, TV but not yet a smart TV, the room is cleaned every day, given new towels and mineral water. Unfortunately, the AC in room 111 is facing the bed so the AC wind hits my face 😂. Strategic location, very close to the Jamek Mosque LRT, next to McD, in front of it there is KFC, there is also Sevel. If you want to walk a little further, you can go to Hanifah and Mydin. There is a tourist tax for those who stay at 10RM per night, no deposit.
Read More
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2 people find it helpful
Ima T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 20 week(s) ago
Close to the LRT, there are many interesting spots to visit nearby. It's a great place to stop. Oh yeah, is there a MYR 10 tax for foreign tourists? I forget. There's an additional tax for foreign tourists, so don't forget to bring cash.
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1 people find it helpful
Profile Picture
Bayu S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
Nice staff, good room... Since 2018, whenever I go to Malaysia, I always stay at Big M Hotel.
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1 people find it helpful
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Heny G. S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
I really love staying at this hotel. Super good deal for a hotel with easy public transportation! Only a few walk to Masjid Jamek station and you can go everywhere. The room is clean even though not that big. The thing I appreciate is that the staff quickly changed my room on the 2nd night when the aircon didn’t work. The staff is friendly and helpful. Definitely will stay at this hotel if I ever visit KL again 😊
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 25 week(s) ago
The hotel staff is friendly, the rooms are clean, and I like it the most because it is close to the MRT station.
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Luthfi T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
A comfortable place if you go to Malaysia again
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 27 week(s) ago
The location is really good, maybe there is not enough mirror to get ready because there is only one in the toilet.
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T***s
icon-origin-TRAVELOKA
9.4
/10
Reviewed 29 week(s) ago
Located near the Jamek Mosque in Dataran Merdeka, it's easy to get around thanks to the train station.
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k***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 29 week(s) ago
Love its location, just outside the train station, within 10-15mins walk to many attractions! Room is spacious enough and it's clean. Toothbrush, shower cap, towel and water (with dispenser available) are provided. The only downside is the lack of fridge in the room.
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Shamsaimon B. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 30 week(s) ago
Rooftop view very nice... Near mrt to many plaves
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Number of reviews per page
20
40