Overall Ratings & Reviews BIG M Hotel

Traveloka (336)
Other sources (20)
8.9
Very Good
From 336 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.3

Location

9.2

Service and Facilites

8.9

People often mention about BIG M Hotel
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Accessibility (16)
Wifi (15)
Distance to City Center (14)
Staff Friendliness (14)
Bedroom (14)
Bathroom (13)
Surroundings (12)
Check-in/out Time (9)
Ambiance (9)
Room Space (8)
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Traveler Reviews BIG M Hotel

Number of reviews per page
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40
Customer reviews
A***y
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Perfect location with many food stalls around, easy to access MRT, especially near Masjid.
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I***a
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Medical
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The room is quite clean, strategic location...
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Not expecting we are able to early check in, that was awesome. Access to LRT station which is very near help us a lot. The room, bathroom was good. No complain while staying there 👍
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R***h
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Clean rooms. Friendly staff. Location close to the city center.
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K***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
I have stayed here many times, it is close to the Jami Mosque MRT, close to the mosque, Dataran Merdeka, and it is clean too.
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T***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Very good, recommended hotel for anyone who is willing to get an affordable price, nearby to the city center of KL. Cleanliness, friendly staff, and helpful. Will come back again when I go to KL. Thank you.
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Yulius C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Friendly staff, clean hotel, easy to find location.
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b***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
The location is close to the train station so it is quite easy when you want to travel, the hotel is clean with friendly staff.
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1 people find it helpful
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Sri H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.8
/10
Reviewed 10 week(s) ago
This hotel is really not good, the lights went out in the middle of the night (electrical problem), but the solution was very slow, the room was dark and hot, when I asked when the lights would come back on, the staff only said 10 minutes but for almost 2 hours the lights still didn't come back on, even if they gave me a free one, I wouldn't want to stay at this hotel again
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T***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
For those looking for a clean, friendly service hotel on an affordable budget, I highly recommend this hotel. Its strategic location is perfect for all travelers, and it's easily accessible, as it's adjacent to Masjid Jamek Station, which offers easy access to all parts of Kuala Lumpur. The image description is accurate. Thank you.
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Insan K.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
Centrally located, close to the LRT, near the Grand Mosque, close to restaurants, and close to shopping (Mydyn). There's one downside: Traveloka doesn't fully explain the window facilities in the rooms. The cheapest room was without a window, so we chose a room one level higher, hoping for a window. Upon check-in, our room turned out to be windowless. We complained to the receptionist. It turns out that for the window option, we had to choose a room that said "with a window." We didn't know we had to scroll down for that option. It's been two days since we complained, but no action has been taken... Oh yeah, the receptionist said this kind of thing happens often to guests who book through Traveloka.
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Trần Đ. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The hotel has really good service, good location, the staff are so helpful and kind, the room is clean, and the entire hotel has a good smell.
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Adinda P. M. A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
Nice place, nice view, affordable price 👌
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A***y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
Great location, next to Masjid Jamek Station, so many restaurants and convenience stores around.
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f***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 20 week(s) ago
The hotel staff is very very friendly, I really like it. My room was actually noisy, and they helped me to move to a comfortable room for me. Big m is quite good if you are a foreigner
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N***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 21 week(s) ago
Strategic location, clean.
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1 people find it helpful
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 week(s) ago
Hotel staff is friendly & helpful.
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A***y
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 26 week(s) ago
Best location and full of stores around the place, recommended.
1 people find it helpful
D***O
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 34 week(s) ago
Cheap but clean and comfortable hotel
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1 people find it helpful
dimple
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 34 week(s) ago
Nice place keep coming or I keep ordering frm frns and family best recommend place to stay in the main area
1 people find it helpful
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