Overall Ratings & Reviews BIG M Hotel

Traveloka (382)
Other sources (37)
8.9
Very Good
From 382 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

8.9

Meal

8.4

Location

9.3

Service and Facilites

9.0

People often mention about BIG M Hotel
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Accessibility (25)
Distance to City Center (23)
Staff Friendliness (21)
Wifi (21)
Bedroom (21)
Surroundings (18)
Bathroom (18)
Check-in/out Time (14)
Ambiance (12)
Room Space (12)
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Traveler Reviews BIG M Hotel

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40
Customer reviews
Z***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 day(s) ago
Nice hotel. I stayed for 3 nights, and every day the room was cleaned and the towels were changed too. Super near with LRT.
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L***h
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Super great for the price point. Located just around the corner from Petaling Street, super easy to get around the city center. Staff were very helpful. I had 2 separate bookings because my flight got rescheduled and they helped me to make it a join booking without extra charge. Room was pretty good. There are TV, hair dryer, and safety box inside. Bathroom also had a water heater which was nice. You can refill your water bottle at the pantry on the 7th floor. P.S. Don’t miss the city view from the balcony.
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The staff was very helpful. I initially booked for three nights but my flight got rescheduled so I booked another night separately, a different type of room too. I asked if it’s possible to make it into one room for those bookings. They made it possible without charging me anything. I also broke my digital scale for my luggage and panicked literally at midnight. Decided to ask the receptionist if they had any and they did, thank God. They promptly delivered it to my room. 🙏
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The service is okay, the hotel is also clean, next time I will stay here again
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Ali r.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Nice staff, nice place, very near LRT.
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A***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
It’s nice to stay, very nice place
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SIGIT A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Very comfortable, cold AC, location very close to MRT and LRT stations
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1 people find it helpful
SIGIT A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel is very close to all means of transportation such as MRT and LRT.
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
The staff and room boy are friendly and help us to accommodate what we need, all service is 👍👍👍👍
2 people find it helpful
E***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
The hotel staff was friendly and quick to help with check in.
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dayu m.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
The hotel staff is friendly, there is a hair dryer, TV but not yet a smart TV, the room is cleaned every day, given new towels and mineral water. Unfortunately, the AC in room 111 is facing the bed so the AC wind hits my face 😂. Strategic location, very close to the Jamek Mosque LRT, next to McD, in front of it there is KFC, there is also Sevel. If you want to walk a little further, you can go to Hanifah and Mydin. There is a tourist tax for those who stay at 10RM per night, no deposit.
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2 people find it helpful
Ima T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 16 week(s) ago
Close to the LRT, there are many interesting spots to visit nearby. It's a great place to stop. Oh yeah, is there a MYR 10 tax for foreign tourists? I forget. There's an additional tax for foreign tourists, so don't forget to bring cash.
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1 people find it helpful
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Bayu S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
Nice staff, good room... Since 2018, whenever I go to Malaysia, I always stay at Big M Hotel.
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1 people find it helpful
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Heny G. S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
I really love staying at this hotel. Super good deal for a hotel with easy public transportation! Only a few walk to Masjid Jamek station and you can go everywhere. The room is clean even though not that big. The thing I appreciate is that the staff quickly changed my room on the 2nd night when the aircon didn’t work. The staff is friendly and helpful. Definitely will stay at this hotel if I ever visit KL again 😊
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 21 week(s) ago
The hotel staff is friendly, the rooms are clean, and I like it the most because it is close to the MRT station.
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Luthfi T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
A comfortable place if you go to Malaysia again
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 23 week(s) ago
The location is really good, maybe there is not enough mirror to get ready because there is only one in the toilet.
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T***s
icon-origin-TRAVELOKA
9.4
/10
Reviewed 25 week(s) ago
Located near the Jamek Mosque in Dataran Merdeka, it's easy to get around thanks to the train station.
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k***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 25 week(s) ago
Love its location, just outside the train station, within 10-15mins walk to many attractions! Room is spacious enough and it's clean. Toothbrush, shower cap, towel and water (with dispenser available) are provided. The only downside is the lack of fridge in the room.
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Shamsaimon B. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 26 week(s) ago
Rooftop view very nice... Near mrt to many plaves
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