Dear Valued Guest, Thank you for choosing favehotel Solo Baru as your accommodation again. We are deeply grateful for your trust in us and for taking the time to share your experience. We are delighted to hear that you felt comfortable during your stay and appreciated the friendliness of our staff, the quick check-in and check-out process, and the amenities we provided, such as the water dispensers in each hallway, bathroom amenities, and hairdryer rental service. However, we apologize for the inconvenience you experienced regarding the uneven bathroom floor which caused water to pool. We have forwarded your feedback to our engineering team for immediate inspection and repair, ensuring the bathroom meets our expected comfort standards. Thank you for your compliments and feedback, which mean a great deal to us. We are pleased to know that your overall stay was satisfactory. We hope to welcome you back to favehotel Solo Baru and provide you with an even more comfortable stay on your next visit. Sincerely, Khusvatus Solikin, Hotel Manager
