Have a great day! Thank you for sharing your wonderful experience. We are delighted to hear that you enjoyed the spacious rooms and the friendly service from our staff. We hope your next visit will be as memorable as this one. We look forward to welcoming you back to Grand Darmo Suite Surabaya again. Sincerely, Agus Suhendro, Front Office Manager

We hope you have a wonderful day, Reina. Thank you for choosing Grand Darmo Suites again. We are delighted to hear that you enjoyed our spacious rooms and indoor pool. We appreciate your loyalty and hope to welcome you again next time. Sincerely, Agus Suhendro, Front Office Manager

Have a wonderful day! Thank you for sharing your experience. We are delighted to hear that you were impressed with the friendly staff and excellent location of the hotel. We also appreciate your feedback regarding the variety of food. We will pass this feedback on to our Food and Beverage team for evaluation and future improvements. We hope to welcome you back to the Grand Darmo Suite again! 😊🙏 Sincerely, Agus Suhendro, Front Office Manager

Have a great day! Thank you for sharing your positive experience. We are delighted to hear that you enjoyed the comfort and cleanliness of your room, as well as the friendliness and responsiveness of our staff. We are also pleased that our flexible check-out time will add to your convenience during your stay. We hope to welcome you back to Grand Darmo Suite again. Sincerely, Agus Suhendro, Front Office Manager

We wish you a wonderful day, Yudi. Thank you for sharing your positive experience. We are delighted to hear that you felt comfortable and enjoyed our facilities, as well as the convenient location of Grand Darmo Suites, which is close to Bangul Park yet still peaceful. We are also pleased that you were able to easily access the nearby mosques and prayer halls. We hope to welcome you again. Sincerely, Agus Suhendro, Front Office Manager

Have a great day! Thank you for sharing your experience. We are glad to hear that you enjoyed the friendly staff and clean room. We apologize for the unacceptable condition of the bathroom and thank you for your feedback. We will forward this to the relevant team for immediate action and evaluation. We are happy you had a pleasant time and we hope to welcome you back again. Sincerely, Agus Suhendro, Front Office Manager

Have a great day! Thank you for sharing your experience. We apologize for any inconvenience regarding the limited parking space. Your feedback is invaluable and our team will take it into consideration to evaluate our parking management in order to provide greater convenience for guests who bring their own vehicles. We hope to provide a more comfortable experience on your next visit. Sincerely, Agus Suhendro, Front Office Manager

Have a great day! Thank you for sharing your positive experience. We are delighted to hear that you felt comfortable and enjoyed your stay at the Grand Darmo Suite. We hope to welcome you again. Sincerely, Agus Suhendro, Front Office Manager

We wish you a wonderful day, Mr. Ahmad. Thank you for staying at the Grand Darmo Suite once again and for trusting us with your experience. We are delighted to hear that you enjoyed our friendly staff, spacious rooms with minibar and television, and our varied breakfast menu. We appreciate your second visit and look forward to welcoming you again next time. Sincerely, Agus Suhendro, Front Office Manager.

Amazing day, Thank you for your kind review! We’re delighted to know you enjoyed your stay at Grand Darmo Suite and look forward to welcoming you back on your next visit to Surabaya. Best Regards, Agus Suhendro Front Office Manager

Amazing day, Thank you for your wonderful review! We’re delighted to know you enjoyed our breakfast and had a great stay with us. We look forward to welcoming you back to Grand Darmo Suite on your next visit to Surabaya Best Regards, Agus Suhendro Front Office Manager

Have a wonderful day! Thank you for your wonderful compliments! We are delighted to hear that you enjoyed your stay at the Grand Darmo Suite. Your support and positive feedback motivate us to continue providing the best service. We look forward to welcoming you again. Sincerely, Agus Suhendro, Front Office Manager

Have a wonderful day, Ira! Thank you for sharing your experience. We're delighted to hear you enjoyed the spacious room and the views. We hope your stay was memorable and enjoyable. We look forward to welcoming you back to Grand Darmo Suite again! Best regards, Agus Suhendro, Front Office Manager

Have a great day! Thank you for your compliments. We are delighted to know that you were comfortable with the friendly and courteous service from our staff. This positive feedback encourages us to continue striving for the best service. We hope you will return to stay at the Grand Darmo Suite again. Sincerely, Agus Suhendro, Front Office Manager

We wish you a wonderful day, Handy. Thank you for your positive review. We are delighted to hear that you appreciated the friendliness and courtesy of our staff. We hope our service provided a pleasant experience throughout your stay. We hope you will return to stay at the Grand Darmo Suite again. Sincerely, Agus Suhendro, Front Office Manager

Have a wonderful day, Mr. Suhartono. Thank you for your kind review. We are delighted to hear that our staff were very helpful and that the refrigerator and microwave in your room were in full working order. We hope to welcome you back to the Grand Darmo Suite again. Sincerely, Agus Suhendro, Front Office Manager.

Have a great day! Thank you for sharing such a wonderful experience. We are delighted to hear that you enjoyed the friendly staff, the breakfast with both modern and traditional options, and the comfort of the spacious and clean rooms. We also appreciate that the 24-hour restaurant made your stay even more convenient. We hope to welcome you back to Grand Darmo Suite again when you visit Surabaya! Sincerely, Agus Suhendro, Front Office Manager

Have a great day! Thank you for sharing your experience. We apologize for the inconvenience caused by the noise from the adjacent room and the annoying knocking on the door in the middle of the night. We will inform our team about this to improve the comfort and peace of mind of all guests while they rest. We also appreciate your feedback regarding the food taste. We will forward this feedback to the Food and Beverage team for evaluation to ensure consistent food quality. We hope to provide you with a more comfortable stay on your next visit. Sincerely, Agus Suhendro, Front Office Manager

Have a great day! Thank you for sharing such a wonderful experience. We were happy to assist you while you waited to check in and enjoyed the excellent location near Taman Bungkul, the delicious food, and the various amenities around the hotel. We are glad that the information and advice from our team during the CFD helped make the airport transfer smooth. We hope to welcome you back to Grand Darmo Suite Surabaya again. Sincerely, Agus Suhendro, Front Office Manager