Grand Darmo Suite by AMITHYA

Hotels
Preferred Partner Plus
All-star Accommodation
8.3
/10
Very Good
11,408 reviews

What Guests Say About Their Stay

Staff Friendliness (440)
Room Space (437)
Distance To City Center (431)
Surroundings (399)

W***o

10.0
/ 10
The hotel was very comfortable, with spacious rooms, a microwave, and a chiller, making it perfect for a Saturday night stay. There's live music in front of the hotel, reportedly every Saturday and Sunday night. I'll definitely stay here again next time I'm in Surabaya.
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Helen S.

10.0
/ 10
It was a great experience and hospitality. It's close to many public areas and malls. The pool is comfy and clean. The food is amazing. Thank you for the great service.

Alfafa K. S.

10.0
/ 10
The hotel staff was very friendly and helpful. I checked in with a twin-bed room the first time, but was immediately moved to a single-bed room the next day and helped move my luggage since I was out of the hotel. The breakfast was comprehensive and delicious, definitely worth trying, and the price was very reasonable for the experience and quality.
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wilda j.

10.0
/ 10
Spacious bedroom, we do have a good view as requested. Very nice and amazing stay, we'll choose this accommodation again in the future.

i***i

9.7
/ 10
The hotel was very comfortable and clean, and all the service was excellent, friendly, and pleasant. I would stay here again if I were to return to Surabaya. Thank you to all the hotel staff. I wish you continued health and continued enthusiasm for your work.
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In the Area
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Jl. Progo No. 1-3, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60241

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
Located next to Park
Direct City View
+2 more
note: hotel was previously named Grand Darmo Suite Grand Darmo Suite by AMITHYA is a hotel is located at Wonokromo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Grand Darmo Suite by AMITHYA

Jl. Progo No. 1-3, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60241
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Lobby Grand Darmo Suite by AMITHYA
Exterior 2 Grand Darmo Suite by AMITHYA

Discover More About Grand Darmo Suite by AMITHYA

note: hotel was previously named Grand Darmo Suite

Location


Grand Darmo Suite by AMITHYA is a hotel is located at Wonokromo.

About Grand Darmo Suite by AMITHYA

Grand Darmo Suite by AMITHYA is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Grand Darmo Suite by AMITHYA provides a pleasant accommodation for your stay.

For you, travelers who wish to travel comfortably on a budget, Grand Darmo Suite by AMITHYA is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Grand Darmo Suite by AMITHYA provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Grand Darmo Suite by AMITHYA, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Grand Darmo Suite by AMITHYA.

If you plan to have a long-term stay, staying at Grand Darmo Suite by AMITHYA is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Grand Darmo Suite by AMITHYA is suitable for you who value privacy during your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Darmo Suite by AMITHYA exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand Darmo Suite by AMITHYA is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Grand Darmo Suite by AMITHYA.

All facilities in Grand Darmo Suite by AMITHYA

Bar, Cafe and Lounge Grand Darmo Suite by AMITHYA
Bar, Cafe and Lounge
Swimming Pool Grand Darmo Suite by AMITHYA
Swimming Pool
Fitness Center Grand Darmo Suite by AMITHYA
Fitness Center
Functional Hall Grand Darmo Suite by AMITHYA
Functional Hall
Common Space Grand Darmo Suite by AMITHYA
Common Space

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Early Check-in
  • Express check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • Bar
  • Breakfast
  • Buffet breakfast
  • Brunch
  • Cafe
  • Poolside bar
  • Pub
  • Set menu lunch
  • Snacks
  • Snack bar
  • Vegetarian meal

General

  • AC
  • Banquet
  • Connecting rooms
  • Family room
  • Fireplace in lobby
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Microwave
  • Minibar
  • Refrigerator
  • Shower
  • TV

Transportation

  • Airport transfer
  • Area shuttle
  • Area shuttle with surcharge
  • Car rental
  • Secure parking
  • Shopping center shuttle
  • Valet parking

Things to Do

  • Fitness center
  • Indoor pool
  • Massage
  • Spa
  • TV lounge

Nearby Facilities

  • ATM/Banking
  • Laundry
  • Shops
  • Supermarket

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup
  • Airport transfer

Accessibilty

  • Accessible parking
  • Accessible path of travel

Business Facilities

  • Meeting facilities
  • Projector

Connectivity

  • Internet point
  • Free WiFi

Family-friendly Facilities

  • Children pool

Accommodation Policy & General Information in Grand Darmo Suite by AMITHYA

Important Note
Document Policy
Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Facility Notice
Gym, Lobby, Lounge, Spa, Restaurant / Bar, Swimming Pool open for limited number of guests per day from 1-1-2025 to 31-12-2025.

Minimum Age for Check-in Policy
Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Accommodation charges IDR 90,000/guest for extra breakfast.

Breakfast at the accommodation will be provided from 06:00 - 10:00.

Smoking is allowed only in the designated smoking area.

Pets are not allowed in the accommodation.

Airport transfer is available for IDR 300,000/person.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Darmo Suite by AMITHYA
168
Number of floors in Grand Darmo Suite by AMITHYA
15
Another facilities in Grand Darmo Suite by AMITHYA
Bellhop, Concierge, Doorman, Early Check-in, Express check-in

Frequently asked question in Grand Darmo Suite by AMITHYA

What are available facilities at Grand Darmo Suite by AMITHYA?
There are top facilites at Grand Darmo Suite by AMITHYA such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Darmo Suite by AMITHYA?
The standard check-in time at Grand Darmo Suite by AMITHYA is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Darmo Suite by AMITHYA provide breakfast?
Yes, Grand Darmo Suite by AMITHYA provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Darmo Suite by AMITHYA?
Grand Darmo Suite by AMITHYA is a 4.0-star hotel.
How many floors does Grand Darmo Suite by AMITHYA have?
Grand Darmo Suite by AMITHYA has 15 floors.
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More Reviews from Other Guests in Grand Darmo Suite by AMITHYA

Overall Ratings & Reviews Grand Darmo Suite by AMITHYA

Traveloka (11,353)
Other sources (55)
8.4
Very Good
From 11,353 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.2

Location

8.7

Service and Facilites

8.4

People often mention about Grand Darmo Suite by AMITHYA
All
Room Space (263)
Staff Friendliness (255)
Bedroom (250)
Distance to City Center (237)
Surroundings (236)
Ambiance (224)
Bathroom (202)
Hotel Area (198)
Accessibility (195)
Family Friendly (172)
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Most Recent
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Traveler Reviews Grand Darmo Suite by AMITHYA

Number of reviews per page
20
40
Customer reviews
W***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The hotel was very comfortable, with spacious rooms, a microwave, and a chiller, making it perfect for a Saturday night stay. There's live music in front of the hotel, reportedly every Saturday and Sunday night. I'll definitely stay here again next time I'm in Surabaya.
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1 people find it helpful
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Nur N.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 day(s) ago
The best, really. If I ever go to Surabaya again, I'll definitely come back here.
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L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
Really like the room facilities because it has a microwave.
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Accommodation's Reply
13 Jun 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you enjoyed the amenities in our room, especially the microwave, which added to your convenience during your stay. Your feedback and compliments encourage us to strive to provide the best service and facilities to all our guests. We hope to welcome you back again and provide you with a similarly memorable stay in the future. Sincerely, Agus Suhendro, Front Office Manager
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I***i
icon-Business
Business
icon-origin-TRAVELOKA
6.5
/10
Reviewed 5 day(s) ago
An executive room, but very basic. Small, not spacious, hot. No soap. Dirty sheets.
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Accommodation's Reply
13 Jun 2026
We hope you have a great day. Thank you for taking the time to provide us with a review and feedback. We apologize that your stay did not meet your expectations, particularly regarding room size, comfortable room temperature, amenities, and the cleanliness of the linens. This certainly does not reflect the standards of service we strive to provide to all our guests. We have forwarded your feedback to the relevant team for immediate evaluation and improvement to prevent such incidents from happening again in the future. We greatly appreciate your feedback, as it helps us improve the quality of our service and facilities. We hope to welcome you back again and provide you with a better stay next time. Sincerely, Agus Suhendro, Front Office Manager
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Helen S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It was a great experience and hospitality. It's close to many public areas and malls. The pool is comfy and clean. The food is amazing. Thank you for the great service.
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Accommodation's Reply
13 Jun 2026
Amazing day, Thank you for sharing your wonderful review with us. We are delighted to know that you had a great experience and enjoyed our hospitality. It is also pleasing to hear that our convenient location, comfortable and clean swimming pool, delicious food, and the service provided by our team contributed to a memorable stay. Your kind words are truly appreciated and will be shared with our team as motivation to continue delivering excellent service to all our guests. We look forward to welcoming you back for another enjoyable stay in the near future. Best Regards, Agus Suhendro Front Office Manager
Trinindya A. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Let the stars answer. Awesome ⭐⭐⭐⭐⭐
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1 people find it helpful
Accommodation's Reply
13 Jun 2026
Have a great day! Thank you for this short but meaningful review. We are delighted to hear that your experience with us was a five-star rating. Your support and appreciation motivate our entire team to continue striving for the best possible service. We hope to welcome you back again on your next visit. Sincerely, Agus Suhendro, Front Office Manager
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F***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The breakfast is all delicious, you must come here.
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1 people find it helpful
Accommodation's Reply
13 Jun 2026
Have a great day! Thank you for your wonderful review. We are delighted to hear that you enjoyed our breakfast and provided us with such positive feedback. Your comments are an encouragement to our team, especially the food and beverage team, in continuing to maintain the quality of our food and service. We hope to welcome you back again and provide you with a similarly memorable stay on your next visit. Sincerely, Agus Suhendro, Front Office Manager
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F***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Great, strategic location in front of Bungkul Park. Unfortunately, parking is limited.
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Accommodation's Reply
13 Jun 2026
Have a wonderful day! Thank you for taking the time to write a review. We are delighted that you were impressed with the hotel's location, especially its proximity to Bangul National Park and surrounding attractions. We appreciate your feedback regarding the limited parking space. We understand this may have affected your comfort during your stay, and we will take this feedback into consideration to improve the guest experience in the future. We hope to welcome you back again on your next stay and provide an even better experience. Sincerely, Agus Suhendro, Front Office Manager
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Yudhi Y.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
The rooms are very comfortable, spacious, and clean. They're strategically located close to restaurants and hangouts.
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1 people find it helpful
Accommodation's Reply
13 Jun 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you enjoyed your stay and appreciated the spacious and clean room. We are also pleased that our hotel's location, close to various restaurants and entertainment options, added to your convenience. Your compliments motivate our entire team to strive for the best service and experience for all our guests. We hope to welcome you back again on your next stay. Sincerely, Agus Suhendro, Front Office Manager
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R***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Hotel staff response was fast in the check-in process.
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1 people find it helpful
Accommodation's Reply
13 Jun 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you found our team's check-in process quick and responsive. Efficient and friendly service is one of our top priorities, ensuring every guest feels comfortable from the moment they arrive. We will share your compliments with the entire team to inspire us to continue striving for the best service. We hope to welcome you back on your next stay. Sincerely, Agus Suhendro, Front Office Manager
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Rheza A. B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Highly recommended for families.
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Accommodation's Reply
13 Jun 2026
Have a wonderful day! Thank you for your review and feedback. We are honored to know that our hotel is a top choice for your family. The comfort and satisfaction of all our guests, including their families, is always our top priority. We appreciate your trust and hope to welcome you and your family back for another enjoyable stay in the future. Sincerely, Agus Suhendro, Front Office Manager
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H***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
My overall 3-night stay was good. The only downside was the bed. It was rather hard and not that bouncy.
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Accommodation's Reply
13 Jun 2026
Amazing day, Thank you for taking the time to share your feedback regarding your recent 3-night stay with us. We are pleased to know that your overall experience was good. However, we sincerely apologize that the bed comfort did not meet your expectations. We understand that mattress comfort plays an important role in ensuring a restful stay, and we regret any inconvenience this may have caused. Your feedback is highly appreciated and will be shared with the relevant team for further review and improvement. We hope to have the opportunity to welcome you back in the future with an even more comfortable experience. Best Regards, Agus Suhendro Front Office Manager
B***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Overall everything is great, only the taste of the food needs to be improved. The fried rice is too salty, the ice mix is bland, the meatballs are not chewy like regular meatballs, more like fritters.
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Accommodation's Reply
13 Jun 2026
Amazing day, Thank you for taking the time to share your feedback regarding your recent experience with us. We are glad to know that overall your stay was great. However, we sincerely apologize that the taste of our food did not meet your expectations. We regret that the fried rice was too salty, the ice mix felt bland, and the meatballs did not have the expected texture. Your detailed feedback is very valuable for us and has been shared with our Food & Beverage team for immediate review and improvement, as we continuously strive to enhance the quality and consistency of our dishes. We truly appreciate your comments and hope to have the opportunity to welcome you back again with a better dining experience in the future. Best Regards, Agus Suhendro Front Office Manager
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Yuswara P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly, the atmosphere is very good.
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1 people find it helpful
Accommodation's Reply
13 Jun 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you were pleased with the friendliness of our staff and the comfortable and pleasant atmosphere of the hotel. Your compliments are a valuable inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again on your next stay. Sincerely, Agus Suhendro, Front Office Manager
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Yuswara P.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
The hotel staff are very friendly, always smiling, greeting and greeting.
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Accommodation's Reply
13 Jun 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you appreciated the kindness of our team, including the warm greetings such as smiles, hellos, and kind words that we strive to provide to all our guests. This is part of our commitment to providing friendly and memorable service. Your compliments will motivate the entire team to maintain and further improve the quality of our service. We hope to welcome you back again on your next visit. Sincerely, Agus Suhendro, Front Office Manager
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Rosalia L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The staff is friendly, the AC isn't cold enough, but everything else is fine. It's close to Bungkul Park, so it's a great place for kids to play.
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Accommodation's Reply
13 Jun 2026
Hello, thank you for taking the time to provide us with your review and feedback. We are delighted to hear that you were satisfied with the friendliness of our staff and the hotel's excellent location, especially its proximity to Bangul Park, which is ideal for family activities and children. However, we apologize for the inconvenience you experienced regarding the unsuitable air conditioning temperature. This feedback is very valuable and we will forward it to our engineering team for investigation and improvement. We appreciate your suggestion and hope to welcome you back for another stay in the future for an even better experience. Sincerely, Agus Suhendro, Front Office Manager
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Rocky M.
icon-Business
Business
icon-origin-TRAVELOKA
6.5
/10
Reviewed 3 week(s) ago
The AC was broken and wouldn't turn it on with the remote, requiring technicians to be called twice a day. The temperature wasn't cold either.
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Accommodation's Reply
13 Jun 2026
We hope you have a great day. Thank you for taking the time to provide us with your review and feedback. We sincerely apologize for the inconvenience you experienced regarding the air conditioning in your room. We understand that a comfortable room temperature is very important during your stay, and unfortunately, you encountered technical issues requiring technical assistance on more than one occasion. We have forwarded your feedback to our engineering team for a thorough investigation and immediate action to prevent this from happening again in the future. We greatly appreciate your feedback and look forward to welcoming you back again for an even better stay. Sincerely, Agus Suhendro, Front Office Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Great, there's lots of food in front of the hotel.
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2 people find it helpful
Accommodation's Reply
13 Jun 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you enjoyed our hotel's excellent location, especially the wide variety of dining options around the hotel. This convenient location is one of the advantages we hope will further enhance our guests' comfort during their stay. Your compliments mean a lot and encourage us to continue providing the best service. We hope to welcome you back again on your next visit. Sincerely, Agus Suhendro, Front Office Manager
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G***t
icon-origin-TRAVELOKA
8.3
/10
Reviewed 3 week(s) ago
The service was friendly, but the rooms were lacking. We asked for room changes three times before we could get a decent one.
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Accommodation's Reply
13 Jun 2026
We hope you had a great day. Thank you for taking the time to provide us with your review and feedback. We greatly appreciate your appreciation for the friendly service provided by our team. However, we apologize for the inconvenience you experienced regarding the room condition and the multiple room changes that occurred, which certainly did not meet the standards of service we strive to provide to all our guests. We have forwarded your feedback to the relevant team for immediate action, both in terms of room quality and the coordination of guest requests, so that we can operate more efficiently and effectively in the future. We hope to welcome you back again for a more pleasant stay. Sincerely, Agus Suhendro, Front Office Manager
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Rio I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel's location is very close to the CFD area on Sundays. The staff are very friendly, the facilities are complete, and the room is also very clean. I stayed with my family, and it's perfect for those looking for a family staycation and want to take advantage of Car-Free Day on Sundays.
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Accommodation's Reply
13 Jun 2026
What a wonderful day! Thank you for taking the time to share your stay with us. We are delighted to hear that you and your family enjoyed the hotel's location, especially its proximity to the car-free zone every Sunday. We appreciate your appreciation for the friendliness of our staff, the comprehensive facilities, and the cleanliness of the rooms, which are our top priorities. We are very pleased that our hotel was a suitable choice for your family vacation. Your positive review is an encouragement to our entire team to continue providing the best service and experience to all our guests. We hope to welcome you and your family back again in the future. Sincerely, Agus Suhendro, Front Office Manager
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Bedroom 4 Grand Darmo Suite by AMITHYA

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Korea Ltd. | Business Registration Number: 291-86-03397 | Representative: LOOI YUNG JOSHUA | Address: 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) | Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 | Email: cs@traveloka.com | Mail-order Business Registration: No. 2025-SeoulGangnam-02676 | Tourism Business Registration: No. 2025-48
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Overall Ratings & Reviews Grand Darmo Suite by AMITHYA

Traveloka (11,353)
Other sources (55)
8.4
Very Good
From 11,353 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.2

Location

8.7

Service and Facilites

8.4

People often mention about Grand Darmo Suite by AMITHYA
All
Room Space (263)
Staff Friendliness (255)
Bedroom (250)
Distance to City Center (237)
Surroundings (236)
Ambiance (224)
Bathroom (202)
Hotel Area (198)
Accessibility (195)
Family Friendly (172)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Grand Darmo Suite by AMITHYA

Number of reviews per page
20
40
Customer reviews
W***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The hotel was very comfortable, with spacious rooms, a microwave, and a chiller, making it perfect for a Saturday night stay. There's live music in front of the hotel, reportedly every Saturday and Sunday night. I'll definitely stay here again next time I'm in Surabaya.
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1 people find it helpful
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Nur N.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 day(s) ago
The best, really. If I ever go to Surabaya again, I'll definitely come back here.
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L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
Really like the room facilities because it has a microwave.
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Accommodation's Reply
13 Jun 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you enjoyed the amenities in our room, especially the microwave, which added to your convenience during your stay. Your feedback and compliments encourage us to strive to provide the best service and facilities to all our guests. We hope to welcome you back again and provide you with a similarly memorable stay in the future. Sincerely, Agus Suhendro, Front Office Manager
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I***i
icon-Business
Business
icon-origin-TRAVELOKA
6.5
/10
Reviewed 5 day(s) ago
An executive room, but very basic. Small, not spacious, hot. No soap. Dirty sheets.
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Accommodation's Reply
13 Jun 2026
We hope you have a great day. Thank you for taking the time to provide us with a review and feedback. We apologize that your stay did not meet your expectations, particularly regarding room size, comfortable room temperature, amenities, and the cleanliness of the linens. This certainly does not reflect the standards of service we strive to provide to all our guests. We have forwarded your feedback to the relevant team for immediate evaluation and improvement to prevent such incidents from happening again in the future. We greatly appreciate your feedback, as it helps us improve the quality of our service and facilities. We hope to welcome you back again and provide you with a better stay next time. Sincerely, Agus Suhendro, Front Office Manager
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Helen S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It was a great experience and hospitality. It's close to many public areas and malls. The pool is comfy and clean. The food is amazing. Thank you for the great service.
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Accommodation's Reply
13 Jun 2026
Amazing day, Thank you for sharing your wonderful review with us. We are delighted to know that you had a great experience and enjoyed our hospitality. It is also pleasing to hear that our convenient location, comfortable and clean swimming pool, delicious food, and the service provided by our team contributed to a memorable stay. Your kind words are truly appreciated and will be shared with our team as motivation to continue delivering excellent service to all our guests. We look forward to welcoming you back for another enjoyable stay in the near future. Best Regards, Agus Suhendro Front Office Manager
Trinindya A. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Let the stars answer. Awesome ⭐⭐⭐⭐⭐
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1 people find it helpful
Accommodation's Reply
13 Jun 2026
Have a great day! Thank you for this short but meaningful review. We are delighted to hear that your experience with us was a five-star rating. Your support and appreciation motivate our entire team to continue striving for the best possible service. We hope to welcome you back again on your next visit. Sincerely, Agus Suhendro, Front Office Manager
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F***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The breakfast is all delicious, you must come here.
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1 people find it helpful
Accommodation's Reply
13 Jun 2026
Have a great day! Thank you for your wonderful review. We are delighted to hear that you enjoyed our breakfast and provided us with such positive feedback. Your comments are an encouragement to our team, especially the food and beverage team, in continuing to maintain the quality of our food and service. We hope to welcome you back again and provide you with a similarly memorable stay on your next visit. Sincerely, Agus Suhendro, Front Office Manager
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F***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Great, strategic location in front of Bungkul Park. Unfortunately, parking is limited.
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Accommodation's Reply
13 Jun 2026
Have a wonderful day! Thank you for taking the time to write a review. We are delighted that you were impressed with the hotel's location, especially its proximity to Bangul National Park and surrounding attractions. We appreciate your feedback regarding the limited parking space. We understand this may have affected your comfort during your stay, and we will take this feedback into consideration to improve the guest experience in the future. We hope to welcome you back again on your next stay and provide an even better experience. Sincerely, Agus Suhendro, Front Office Manager
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Yudhi Y.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
The rooms are very comfortable, spacious, and clean. They're strategically located close to restaurants and hangouts.
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1 people find it helpful
Accommodation's Reply
13 Jun 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you enjoyed your stay and appreciated the spacious and clean room. We are also pleased that our hotel's location, close to various restaurants and entertainment options, added to your convenience. Your compliments motivate our entire team to strive for the best service and experience for all our guests. We hope to welcome you back again on your next stay. Sincerely, Agus Suhendro, Front Office Manager
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R***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Hotel staff response was fast in the check-in process.
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1 people find it helpful
Accommodation's Reply
13 Jun 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you found our team's check-in process quick and responsive. Efficient and friendly service is one of our top priorities, ensuring every guest feels comfortable from the moment they arrive. We will share your compliments with the entire team to inspire us to continue striving for the best service. We hope to welcome you back on your next stay. Sincerely, Agus Suhendro, Front Office Manager
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Rheza A. B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Highly recommended for families.
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Accommodation's Reply
13 Jun 2026
Have a wonderful day! Thank you for your review and feedback. We are honored to know that our hotel is a top choice for your family. The comfort and satisfaction of all our guests, including their families, is always our top priority. We appreciate your trust and hope to welcome you and your family back for another enjoyable stay in the future. Sincerely, Agus Suhendro, Front Office Manager
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H***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
My overall 3-night stay was good. The only downside was the bed. It was rather hard and not that bouncy.
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Accommodation's Reply
13 Jun 2026
Amazing day, Thank you for taking the time to share your feedback regarding your recent 3-night stay with us. We are pleased to know that your overall experience was good. However, we sincerely apologize that the bed comfort did not meet your expectations. We understand that mattress comfort plays an important role in ensuring a restful stay, and we regret any inconvenience this may have caused. Your feedback is highly appreciated and will be shared with the relevant team for further review and improvement. We hope to have the opportunity to welcome you back in the future with an even more comfortable experience. Best Regards, Agus Suhendro Front Office Manager
B***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Overall everything is great, only the taste of the food needs to be improved. The fried rice is too salty, the ice mix is bland, the meatballs are not chewy like regular meatballs, more like fritters.
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Accommodation's Reply
13 Jun 2026
Amazing day, Thank you for taking the time to share your feedback regarding your recent experience with us. We are glad to know that overall your stay was great. However, we sincerely apologize that the taste of our food did not meet your expectations. We regret that the fried rice was too salty, the ice mix felt bland, and the meatballs did not have the expected texture. Your detailed feedback is very valuable for us and has been shared with our Food & Beverage team for immediate review and improvement, as we continuously strive to enhance the quality and consistency of our dishes. We truly appreciate your comments and hope to have the opportunity to welcome you back again with a better dining experience in the future. Best Regards, Agus Suhendro Front Office Manager
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Yuswara P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly, the atmosphere is very good.
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1 people find it helpful
Accommodation's Reply
13 Jun 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you were pleased with the friendliness of our staff and the comfortable and pleasant atmosphere of the hotel. Your compliments are a valuable inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again on your next stay. Sincerely, Agus Suhendro, Front Office Manager
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Yuswara P.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
The hotel staff are very friendly, always smiling, greeting and greeting.
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Accommodation's Reply
13 Jun 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you appreciated the kindness of our team, including the warm greetings such as smiles, hellos, and kind words that we strive to provide to all our guests. This is part of our commitment to providing friendly and memorable service. Your compliments will motivate the entire team to maintain and further improve the quality of our service. We hope to welcome you back again on your next visit. Sincerely, Agus Suhendro, Front Office Manager
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Rosalia L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The staff is friendly, the AC isn't cold enough, but everything else is fine. It's close to Bungkul Park, so it's a great place for kids to play.
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Accommodation's Reply
13 Jun 2026
Hello, thank you for taking the time to provide us with your review and feedback. We are delighted to hear that you were satisfied with the friendliness of our staff and the hotel's excellent location, especially its proximity to Bangul Park, which is ideal for family activities and children. However, we apologize for the inconvenience you experienced regarding the unsuitable air conditioning temperature. This feedback is very valuable and we will forward it to our engineering team for investigation and improvement. We appreciate your suggestion and hope to welcome you back for another stay in the future for an even better experience. Sincerely, Agus Suhendro, Front Office Manager
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Rocky M.
icon-Business
Business
icon-origin-TRAVELOKA
6.5
/10
Reviewed 3 week(s) ago
The AC was broken and wouldn't turn it on with the remote, requiring technicians to be called twice a day. The temperature wasn't cold either.
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Accommodation's Reply
13 Jun 2026
We hope you have a great day. Thank you for taking the time to provide us with your review and feedback. We sincerely apologize for the inconvenience you experienced regarding the air conditioning in your room. We understand that a comfortable room temperature is very important during your stay, and unfortunately, you encountered technical issues requiring technical assistance on more than one occasion. We have forwarded your feedback to our engineering team for a thorough investigation and immediate action to prevent this from happening again in the future. We greatly appreciate your feedback and look forward to welcoming you back again for an even better stay. Sincerely, Agus Suhendro, Front Office Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Great, there's lots of food in front of the hotel.
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2 people find it helpful
Accommodation's Reply
13 Jun 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you enjoyed our hotel's excellent location, especially the wide variety of dining options around the hotel. This convenient location is one of the advantages we hope will further enhance our guests' comfort during their stay. Your compliments mean a lot and encourage us to continue providing the best service. We hope to welcome you back again on your next visit. Sincerely, Agus Suhendro, Front Office Manager
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G***t
icon-origin-TRAVELOKA
8.3
/10
Reviewed 3 week(s) ago
The service was friendly, but the rooms were lacking. We asked for room changes three times before we could get a decent one.
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Accommodation's Reply
13 Jun 2026
We hope you had a great day. Thank you for taking the time to provide us with your review and feedback. We greatly appreciate your appreciation for the friendly service provided by our team. However, we apologize for the inconvenience you experienced regarding the room condition and the multiple room changes that occurred, which certainly did not meet the standards of service we strive to provide to all our guests. We have forwarded your feedback to the relevant team for immediate action, both in terms of room quality and the coordination of guest requests, so that we can operate more efficiently and effectively in the future. We hope to welcome you back again for a more pleasant stay. Sincerely, Agus Suhendro, Front Office Manager
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Rio I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel's location is very close to the CFD area on Sundays. The staff are very friendly, the facilities are complete, and the room is also very clean. I stayed with my family, and it's perfect for those looking for a family staycation and want to take advantage of Car-Free Day on Sundays.
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Accommodation's Reply
13 Jun 2026
What a wonderful day! Thank you for taking the time to share your stay with us. We are delighted to hear that you and your family enjoyed the hotel's location, especially its proximity to the car-free zone every Sunday. We appreciate your appreciation for the friendliness of our staff, the comprehensive facilities, and the cleanliness of the rooms, which are our top priorities. We are very pleased that our hotel was a suitable choice for your family vacation. Your positive review is an encouragement to our entire team to continue providing the best service and experience to all our guests. We hope to welcome you and your family back again in the future. Sincerely, Agus Suhendro, Front Office Manager
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