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The service, room, and meals are all great. Definitely the best hotel I’ve stayed so far. They care for little things and the staff are everywhere, you could easily reach them. ⭐⭐⭐⭐⭐

The room was absolutely beautiful, spacious, and immaculately clean. It was great, and worth the price, especially since it's in a very strategic location. For a weekend, that price is absolutely top-notch.

The hotel staff was friendly. The room was clean. Wow, I'm so happy. I'll definitely book here again if I ever come back to Surabaya.

Very friendly, the most comfortable hotel in my opinion. Very clean and everyone is friendly.

Easy check-in, great service, great cleanliness, and definitely recommended. Close to everywhere. I'll be staying here again next time!

I always stay here every time I visit Surabaya. The service is excellent, friendly, and fast. I hope they maintain their quality. Thank you.

Very good place to stay. Tried the king fabulous type. Nice facility and hospitality.

A regular hotel since its inception, strategic location, delicious hotel food, clean & cool rooms since the first time I entered, friendly reception staff and explained the room options and facilities.

This is my umpteenth time staying at Pop Hotel and the service standards are still well maintained.

Good location and excellent service. Hopefully, I'll be able to visit Surabaya again and stay here again. Highly recommended.

The hotel is comfortable and very aesthetic. The standard rooms are quite spacious, the beds are soft, and the water heater works well. Housekeeping also comes daily, so returning to a clean room after traveling feels really good. The price is still affordable, especially if you get a promo from clicking on the location on TikTok. The location is strategic, close to the terminal, airport, and city center. There are also many food stalls around the inn, so it's easy to find food anytime. Highly recommended for those staying in Surabaya. The staff are friendly, and the service is excellent, making guests feel comfortable and at home during their stay.

The staff is friendly, the location is right in the city center, with plenty of street food within walking distance. The rooms are clean, and it's suitable for both short and long stays. It's highly recommended, and the price is also affordable for those on a tight budget.

The best experience. The service, information, facilities, and comfort were satisfactory. The food and drinks were also highly recommended, and the prices were reasonable.

Whenever my family comes to Surabaya and I'm looking for a good budget accommodation, I always recommend this place. The rooms are super spacious, and it's close to everything. It's just a short walk to Surabaya Zoo.

first staycation here, I swear I will not be disappointed, from the beginning the staff is very friendly, the hotel environment is clean and comfortable. when I checked in I looked very tired, maybe after checking in I was told to take a drink that was already prepared :') as much respect as the visitors. The hotel room is clean, the facilities are okay, the bathroom is also clean, the AC works well. at that price at the Sby hotel, it's really cheap 1000/10 basically 🥰. next time if i go to sby i will staycation here. because it is close to any destination.

The staff was friendly, and the room was clean and comfortable. I'd probably stay here again next time. It's close to Bungkul Park, so you can go for a walk if you get bored in your room.

services are awesome, cozy enough with minicafe in the first floor. if you are food traveler, feel free to visit food court around this hotel, happy traveling! :))

I've stayed at this hotel several times and have been very satisfied. I always book a mezzanine room.

The staff is friendly, the rooms are always cleaned and helpful. There's an elevator, too, so it's very safe for those with suitcases. Absolutely love it. Thank you so much!