The service is good and the food and rooms are comfortable, suitable for families.

It's very comfortable, clean, the lobby smells great, and the staff are very friendly. I got a room with a great view and a clear view of Surabaya. The location is very strategic, close to the mall and the station, and there are many amenities. I also got a free 1-hour late check-out. Next time I go to Surabaya, I'll stay here again 🥰

The staff is very friendly. How many reviews have I made for Platinum? I'm a regular customer.

The lobby area is comfortable and smells great. The rooms are spacious and family-friendly. The breakfast menu is very varied.

Great central location, within walking distance of Tunjungan Plaza, with plenty of restaurants and cafés nearby. The staff were very friendly and helpful, and the room was a decent size—not too small.

Have stayed here several times and always get addicted again and again and don't want to move to another hotel 😍

The hotel staff is friendly, the view is nice, the room is comfortable and clean, next time I will come here again.

Centrally located, close to shopping centers, etc. Affordable and clean. Thank you.

The hotel is clean, the rooms are spacious and have nice interiors, the toilets are clean, the rooms are clean, the environment is comfortable, and the breakfast is complete and delicious. God willing, we can repeat this stay next time we're in Surabaya. Thank you.

The service doesn't take long, it's very fast, the staff are friendly, the facilities are now better, there's breakfast, the best.

Great location as it is right at Tunjungan tourist street, great service, welcome cookies at check-in was a nice touch, nice pool with nice view, good gym, good Wi-Fi, room is spacious with herbal drink as complimentary, hot water, comfy bed, broad selection of breakfast, and attentive staff.

Affordable price... Strategic location near the city center... Clean rooms and bathrooms.

Very enjoyable, I have been a subscriber for the past 15 years every time I go to Surabaya.

The 100/99 location is strategically located in the city center and close to everything. Plus, it's the only hotel in Surabaya with a private jacuzzi and sauna. A very thoughtful hotel. Perfect for relaxing.

The service is amazing, please sir hotel boss give them a bonus or raise their salary 🔥

Even though the hotel is relatively old, it still maintains its comfort. I still think it's a good choice for families. The best hotel in Elmi.

The view of Surabaya city is beautiful from the hotel. The staff is very friendly and the hotel is kept clean.

This hotel is located in front of Delta Plaza and WTC Mall Surabaya. Spacious rooms, affordable prices, friendly service, and a complete and delicious breakfast. I highly recommend it if you're visiting Surabaya.

Our top-choice hotel for every assignment in Surabaya. Weekday prices are very competitive compared to nearby hotels whose rooms aren't as spacious as the Hotel Sahid Surabaya.

This is my third staycation here while working. I've been upgraded twice without any additional fees, probably because my bookings were already full. The staff are all friendly, and I really enjoyed staying here, even alone. 🤗

Excellent accommodation, and the room was upgraded at no extra cost. The service was friendly, too. I'll definitely be back if I'm in Surabaya again.