How many rooms are available at Elmi Hotel?

Elmi Hotel has 140 rooms in total.

Does Elmi Hotel provide parking?

Yes, Elmi Hotel provides parking. Please confirm details directly with the hotel.

What do past guests say about Elmi Hotel?

Elmi Hotel is well-known for its Location, Room Comfort, Meal, as reviewed by verified Traveloka guests.

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Elmi Hotel

Name: Elmi Hotel
Address: Jalan Panglima Sudirman No. 42-44, Genteng, Surabaya, Jawa Timur, Indonesia, 60271, Jalan Panglima Sudirman No. 42-44, Jawa Timur, 60271, Indonesia
Rating: 8.7

Hotels

8.7

/10

Very Good

6,861 reviews

What Guests Say About Their Stay

Distance To City Center (255)

Staff Friendliness (240)

Bedroom (207)

Ambiance (199)

budi c.

10.0

/ 10

The chefs, staff, and employees here generally work very long hours. This is a sign that they're comfortable working here, so it's no wonder their hospitality towards customers is so extraordinary. Even the chef has been the same since the early 1980s; their fried oxtail soup is incredible. Elmi = hospitality, comfort, cleanliness, deliciousness.

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Yoga S.

10.0

/ 10

I've frequently booked Elmi for business trips in Surabaya since 2018. Although it's an older hotel, the rooms are very well-maintained. The bathrooms are spotlessly clean and smell great, and the staff is very helpful, especially Ms. Elly at the front desk. Everyone is friendly, smiling, and professional.

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Yuni K.

9.7

/ 10

Thank you, Hotel Elmi. I was very impressed with my stay here. All the staff were very friendly, welcoming, and professional. Although it's an older hotel, the facilities are very well-maintained and clean. I would definitely stay here again if I were in Surabaya.

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G***y

9.7

/ 10

Hotel Elmi is truly eco-friendly, perfect for a staycation with family and kids. The room service is also excellent, making you feel at home. I'll definitely book this hotel again next time I'm on holiday in Surabaya.

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R***i

10.0

/ 10

Favorite hotel. Although the hotel is old but still good, clean and very comfortable. The employees are all friendly. Overall very pleasant. Thank you Hotel Elmi.

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In the Area

See Map

Jalan Panglima Sudirman No. 42-44, Genteng, Surabaya, Jawa Timur, Indonesia, 60271

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Elmi Hotel is located in area / city Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Elmi Hotel

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What's around Elmi Hotel

Jalan Panglima Sudirman No. 42-44, Genteng, Surabaya, Jawa Timur, Indonesia, 60271

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Discover More About Elmi Hotel

Location

Elmi Hotel is located in area / city Genteng.

About Elmi Hotel

Whether you are planning an event or other special occasions, Elmi Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

From business event to corporate gathering, Elmi Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Elmi Hotel, a wonderful accommodation for your family holiday.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Elmi Hotel is suitable for you who value privacy during your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Elmi Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Elmi Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Elmi Hotel.

All facilities in Elmi Hotel

Lobby

Exterior

Others

Public Facilities

Parking
Coffee shop
Elevator
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Concierge
Express check-out
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Wedding service

Business Facilities

Business center
Business facilities
Computer station
Conference room
Meeting facilities
Photocopier
Projector
Business centre

General

AC
Ballroom
Banquet
Connecting rooms
Heater
Non-smoking room

In-room Facilities

Bathtub
Cable TV
Desk
Shower
TV

Food and Drinks

Restaurant with AC
Buffet breakfast
Breakfast (surcharge)

Transportation

Car rental
Secure parking
Valet parking

Connectivity

Internet point
LAN Internet
Free WiFi

Accessibilty

Wheelchair accessible

Nearby Facilities

Shops

Accommodation Policy & General Information in Elmi Hotel

Important Note

Document Policy
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit Policy
Deposit IDR 50,000 is required upon check-in. The accommodation accepts cash and debit card.

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Accommodation charges IDR 97,000/guest for extra breakfast.

Breakfast at the accommodation will be provided from 06:00 - 10:00.

Smoking is allowed only in the designated smoking area.

Pets are not allowed in the accommodation.

Segala permintaan / special request adalah tergantung ketersediaan kamar pada tanggal tersebut

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Elmi Hotel	140
Number of floors in Elmi Hotel	7
Another facilities in Elmi Hotel	Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in Elmi Hotel

What are available facilities at Elmi Hotel?

There are top facilites at Elmi Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Elmi Hotel?

The standard check-in time at Elmi Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Elmi Hotel provide breakfast?

Yes, Elmi Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Elmi Hotel?

Elmi Hotel is a 4.0-star hotel.

How many floors does Elmi Hotel have?

Elmi Hotel has 7 floors.

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More Reviews from Other Guests in Elmi Hotel

Overall Ratings & Reviews Elmi Hotel

Traveloka (6,861)

8.7

Very Good

From 6,861 reviews

Provided by travelers on

Cleanliness

8.7

Room Comfort

8.8

Meal

8.8

Location

8.9

Service and Facilites

8.8

People often mention about Elmi Hotel

All

Distance to City Center (163)

Staff Friendliness (160)

Bedroom (148)

Ambiance (135)

Accessibility (129)

Taste (128)

Room Space (126)

Bathroom (124)

Hotel Area (122)

Family Friendly (114)

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Traveler Reviews Elmi Hotel

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Customer reviews

A***i

Staycation

10.0

/10

Reviewed 3 day(s) ago

The room size is very comfortable, the bathroom is clean, the food is quite good.

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P***t

Staycation

10.0

/10

Reviewed 5 day(s) ago

Although it's an older hotel, it's very comfortable. The food is delicious and perfectly suited to your palate. You won't regret choosing this place.

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w***u

Leisure

8.5

/10

Reviewed 6 day(s) ago

Strategic location, large rooms even though it's an old hotel, friendly staff, next time I go to Surabaya I will definitely come here again.

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S***a

8.7

/10

Reviewed 1 week(s) ago

The staff is friendly and the ambiance is good. Breakfast could use some improvements in terms of menu variety and flavor.

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R***a

10.0

/10

Reviewed 2 week(s) ago

Friendly staff, delicious food and close to shopping centers.

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F***l

Staycation

8.5

/10

Reviewed 2 week(s) ago

Very friendly and communicative,

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budi c.

10.0

/10

Reviewed 3 week(s) ago

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1 people find it helpful

Della A.

Staycation

10.0

/10

Reviewed 3 week(s) ago

The staff is friendly, and the breakfast is always incredibly delicious. Even though the hotel is old, it's incredibly clean; there's no lingering odor in the room, and the AC is cold. And for a relatively affordable price, it comes with a bathtub. Honest review: the pool could probably be renovated to make it more attractive. Otherwise, it's great. Don't hesitate to stay here. 🥰 Best of luck to Elmi Hotel, and it will always be a favorite for our family. 🥰

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Makmun I.

Staycation

9.7

/10

Reviewed 4 week(s) ago

Best, cheap and fun

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1 people find it helpful

Verified Traveler

8.5

/10

Reviewed 4 week(s) ago

The hotel's atmosphere is very serene, despite being located in the city center. All the staff are also friendly.

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Rosta A. K. S.

Staycation

9.4

/10

Reviewed 5 week(s) ago

I really enjoyed staying here because it's close to everywhere, right in the city center. If you want to take the Surabaya bus, you can just cross the street and get to the bus stop. The breakfast was delicious, thank you.

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1 people find it helpful

F***i

8.5

/10

Reviewed 5 week(s) ago

Everything was fine, the cleanliness was excellent, the bathroom was also very clean, and the staff was friendly. However, the central air conditioning wasn't cooling anymore, probably at 25/26°F. Hopefully, this will be addressed.

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Accommodation's Reply

28 May 2026

With our deepest respect from ELMI, thank you for choosing ELMI. We apologize for any inconvenience you may have experienced during your stay at ELMI. We will continue to improve our services. Sincerely, Ellie, Marketing Communications Department

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Yoga S.

Business

10.0

/10

Reviewed 5 week(s) ago

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1 people find it helpful

S***a

Business

10.0

/10

Reviewed 6 week(s) ago

A highly recommended place to stay in the heart of Surabaya, with delicious culinary options at its restaurant.

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1 people find it helpful

Evy A. S.

Staycation

9.1

/10

Reviewed 6 week(s) ago

The staff is very nice, early check-in is allowed, but the Wi-Fi often has errors, the toilet water tap is a bit difficult to use, and otherwise it's okay.

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1 people find it helpful

Accommodation's Reply

28 May 2026

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Edi

Transit

10.0

/10

Reviewed 8 week(s) ago

Legendary hotel in Surabaya, very strategic location, all the food menu is delicious.

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M***A

Business

10.0

/10

Reviewed 8 week(s) ago

Everything is fine. Only the wifi needs to be fixed 🙏

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yuyun k.

Staycation

9.7

/10

Reviewed 8 week(s) ago

Why is the AC not so cold now?

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1 people find it helpful

Accommodation's Reply

28 Apr 2026

Dear valued guests, from ELMI, thank you for choosing our services. We apologize for any inconvenience you may have experienced during your stay. We will work to improve our services. Sincerely, Ellie, Marketing Communications Department

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a***a

Staycation

10.0

/10

Reviewed 8 week(s) ago

Nice place, comfort food. Terima kasih for the classic atmosphere

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mohzainudin

6.6

/10

Reviewed 9 week(s) ago

In the room there are many Tomcats roaming around the bed and on the window until they climb onto the bed and cause harm.

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Accommodation's Reply

22 Apr 2026

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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