Elmi Hotel

Hotels
8.7
/10
Very Good
6,856 reviews

What Guests Say About Their Stay

Distance To City Center (252)
Staff Friendliness (238)
Bedroom (203)
Ambiance (197)

budi c.

10.0
/ 10
The chefs, staff, and employees here generally work very long hours. This is a sign that they're comfortable working here, so it's no wonder their hospitality towards customers is so extraordinary. Even the chef has been the same since the early 1980s; their fried oxtail soup is incredible. Elmi = hospitality, comfort, cleanliness, deliciousness.
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Yoga S.

10.0
/ 10
I've frequently booked Elmi for business trips in Surabaya since 2018. Although it's an older hotel, the rooms are very well-maintained. The bathrooms are spotlessly clean and smell great, and the staff is very helpful, especially Ms. Elly at the front desk. Everyone is friendly, smiling, and professional.
See original

Yuni K.

9.7
/ 10
Thank you, Hotel Elmi. I was very impressed with my stay here. All the staff were very friendly, welcoming, and professional. Although it's an older hotel, the facilities are very well-maintained and clean. I would definitely stay here again if I were in Surabaya.
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G***y

9.7
/ 10
Hotel Elmi is truly eco-friendly, perfect for a staycation with family and kids. The room service is also excellent, making you feel at home. I'll definitely book this hotel again next time I'm on holiday in Surabaya.
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R***i

10.0
/ 10
Favorite hotel. Although the hotel is old but still good, clean and very comfortable. The employees are all friendly. Overall very pleasant. Thank you Hotel Elmi.
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In the Area
See Map
Jalan Panglima Sudirman No. 42-44, Genteng, Surabaya, Jawa Timur, Indonesia, 60271

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Elmi Hotel is located in area / city Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Elmi Hotel

Jalan Panglima Sudirman No. 42-44, Genteng, Surabaya, Jawa Timur, Indonesia, 60271
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Lobby Elmi Hotel
Exterior 2 Elmi Hotel

Discover More About Elmi Hotel

Welcome to Elmi Hotel, your premier destination for an unforgettable stay in the vibrant region of Jawa Timur, Indonesia. We pride ourselves on offering a blend of comfort, convenience, and exceptional service, ensuring every guest experiences the true essence of Indonesian hospitality. Whether you're here for business or leisure, Elmi Hotel is designed to be your home away from home, providing a tranquil retreat amidst the bustling energy of East Java. Discover the perfect balance of modern amenities and local charm that makes Elmi Hotel a standout choice for travelers seeking quality and value.

Elmi Hotel Location

Elmi Hotel is conveniently situated in the heart of Surabaya, Jawa Timur, at Jalan Panglima Sudirman No. 42-44, Genteng, Surabaya, Jawa Timur, Indonesia, 60271. This prime location places you just a short distance from the city center, making it easy to access key business districts, shopping centers, and cultural landmarks. For those arriving by road, Elmi Hotel is easily accessible from major highways, ensuring a smooth journey. The atmosphere surrounding Elmi Hotel is one of vibrant urban life, with a variety of local eateries and shops just a stone's throw away. You'll find yourself immersed in the local culture while still enjoying the peace and quiet of a well-appointed accommodation. Its proximity to key transportation hubs also means that exploring Surabaya and its surrounding attractions is effortless.

Elmi Hotel Facilities & Services

Facilities for guests at Elmi Hotel are designed to cater to every need, ensuring a comfortable and enjoyable stay. We offer a comprehensive range of services and amenities to enhance your experience:

  • Swimming Pool:

    Take a refreshing dip in our outdoor swimming pool, perfect for unwinding after a long day. Open daily from 7:00 AM to 7:00 PM. Entrance is complimentary for hotel guests.
  • Fitness Center:

    Maintain your workout routine at our well-equipped fitness center, featuring modern exercise machines. Available 24/7 for guests.
  • Restaurant:

    Enjoy delicious meals at our on-site restaurant, offering a variety of local and international cuisines. Operating hours are from 6:00 AM to 10:00 PM.
  • Bar:

    Relax with a drink at our cozy bar, the perfect spot to socialize or unwind. Open from 11:00 AM to 11:00 PM.
  • Meeting Rooms:

    For business travelers, we provide fully equipped meeting rooms suitable for corporate events and conferences. Please inquire at the front desk for availability and rates.
  • Free Wi-Fi:

    Stay connected with complimentary high-speed Wi-Fi access throughout the hotel premises.
  • 24-Hour Front Desk:

    Our dedicated staff is available around the clock to assist you with any requests or inquiries.
  • Concierge Services:

    Get assistance with tour bookings, transportation arrangements, and local recommendations from our knowledgeable concierge team.
  • Parking:

    Complimentary parking is available for all guests.

Elmi Hotel Room Types

Elmi Hotel offers a diverse selection of room types to suit every traveler's preference. The room types of Elmi Hotel are thoughtfully designed to provide comfort and convenience, ensuring a restful stay. Guests can choose from:

  • Standard Room:

    A comfortable and well-appointed room, perfect for solo travelers or couples. Available with a City View. Non-smoking.
  • Deluxe Room:

    Offering more space and enhanced amenities, the Deluxe Room is ideal for those seeking extra comfort. Available with a City View. Some rooms feature a bathtub. Non-smoking.
  • Executive Room:

    Designed for the discerning traveler, the Executive Room provides a sophisticated ambiance and premium services. Available with a City View. Features a bathtub. Non-smoking.
  • Suite:

    Our spacious Suites offer a separate living area and luxurious furnishings, providing an unparalleled experience. Available with a City View. Features a bathtub. Non-smoking.
  • Family Room:

    Perfect for families traveling together, this room offers ample space and comfortable sleeping arrangements. Available with a City View. Non-smoking.

Please note that while most rooms are non-smoking, specific requests can be made at the time of booking. The availability of bathtubs varies by room type.

Elmi Hotel Dining & Restaurants

Elmi Hotel takes pride in its culinary offerings, providing guests with delightful dining experiences right within the hotel. Our on-site dining options are crafted to satisfy diverse palates:

  • The Grand Cafe:

    Our main restaurant offers a lavish breakfast buffet from 6:00 AM to 10:00 AM, with estimated prices per person for lunch and dinner ranging from PHP 500 to PHP 800. It serves a wide array of international and local Indonesian dishes throughout the day, operating from 6:00 AM to 10:00 PM.
  • Sky Lounge Bar:

    Perched with a view, this bar is the perfect spot to enjoy evening cocktails and light snacks. Open from 4:00 PM to 11:00 PM, with drinks starting at PHP 250 and snacks from PHP 300.

We focus on fresh, high-quality ingredients to bring you authentic flavors and memorable meals.

Elmi Hotel Nearby Attractions and Activities

Surabaya, Jawa Timur, is rich in culture and attractions, and Elmi Hotel serves as an excellent base for exploration. Here are some notable places you can visit:

  • Tugu Pahlawan (Heroes Monument):

    A significant historical landmark commemorating the heroes of the Battle of Surabaya.
  • House of Sampoerna:

    A museum and former cigarette factory offering a glimpse into Indonesia's industrial heritage.
  • Surabaya Submarine Monument (Monkasel):

    Explore a real Soviet-era submarine, a unique historical attraction.
  • Ampel Mosque and Old City:

    Immerse yourself in the spiritual and historical heart of Surabaya, with its vibrant market and ancient mosque.
  • Galaxy Mall:

    One of Surabaya's premier shopping destinations, offering a wide range of retail, dining, and entertainment options.

If you are looking for other activities around Elmi Hotel, check out the best deals on Traveloka: Recommended activities in Surabaya!

How to Get to Elmi Hotel from the Airport

Getting to Elmi Hotel from Juanda International Airport (SUB) is straightforward, with several convenient options available. The airport transfer service of Elmi Hotel ensures a hassle-free arrival. Here's how to get to Elmi Hotel:

  • Hotel Private Airport Transfer:

    For the utmost convenience, you can arrange for Elmi Hotel's private airport transfer service. This service offers a comfortable and direct ride to the hotel. Please contact the hotel in advance to book this service. Estimated cost: PHP 800 - PHP 1200.
  • Taxi:

    Metered taxis are readily available at the airport's arrival terminal. This is a convenient option for reaching Elmi Hotel directly. Estimated cost: PHP 300 - PHP 500, depending on traffic.
  • Ride-hailing Service:

    You can also use a ride-hailing service booked via your smartphone. These services offer competitive rates and are a popular choice for many travelers. Estimated cost: PHP 250 - PHP 450.
  • Public Transportation:

    While less direct, it is possible to use a combination of airport buses and local transport to reach the hotel, though this requires more time and navigation.

We recommend booking airport transfer services in advance for a seamless journey.

Summary of Why You Should Choose to Stay at Elmi Hotel

Choosing Elmi Hotel for your stay in Jawa Timur means opting for comfort, convenience, and exceptional value. Here’s why Elmi Hotel stands out:

  • Prime Location:

    Situated in the heart of Surabaya, offering easy access to attractions and business districts.
  • Comfortable Accommodations:

    A variety of well-appointed rooms and suites designed for relaxation.
  • Excellent Facilities:

    Enjoy our swimming pool, fitness center, and on-site dining options.
  • Attentive Service:

    Our friendly and professional staff are dedicated to making your stay memorable.
  • Value for Money:

    Room rates at Elmi Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Experience the best of Surabaya with a stay at Elmi Hotel. Check for

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All facilities in Elmi Hotel

Lobby Elmi Hotel
Lobby
Exterior Elmi Hotel
Exterior
Others Elmi Hotel
Others

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Wedding service

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Business centre

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Heater
  • Non-smoking room

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Shower
  • TV

Food and Drinks

  • Restaurant with AC
  • Buffet breakfast
  • Breakfast (surcharge)

Transportation

  • Car rental
  • Secure parking
  • Valet parking

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Accessibilty

  • Wheelchair accessible

Nearby Facilities

  • Shops

Accommodation Policy & General Information in Elmi Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Swimming Pool closed temporarily from 9-6-2026 to 10-6-2026.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Elmi Hotel
140
Number of floors in Elmi Hotel
7
Another facilities in Elmi Hotel
Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in Elmi Hotel

What are available facilities at Elmi Hotel?
There are top facilites at Elmi Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Elmi Hotel?
The standard check-in time at Elmi Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Elmi Hotel provide breakfast?
Yes, Elmi Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Elmi Hotel?
Elmi Hotel is a 4.0-star hotel.
How many floors does Elmi Hotel have?
Elmi Hotel has 7 floors.
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More Reviews from Other Guests in Elmi Hotel

8.7
Very Good
From 6,856 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.8

Meal

8.8

Location

8.9

Service and Facilites

8.8

People often mention about Elmi Hotel
All
Distance to City Center (161)
Staff Friendliness (159)
Bedroom (146)
Ambiance (134)
Accessibility (129)
Taste (127)
Room Space (124)
Bathroom (124)
Hotel Area (122)
Variety (113)
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Traveler Reviews Elmi Hotel

Number of reviews per page
20
40
Customer reviews
w***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 hour(s) ago
Strategic location, large rooms even though it's an old hotel, friendly staff, next time I go to Surabaya I will definitely come here again.
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S***a
icon-origin-TRAVELOKA
8.7
/10
Reviewed 4 day(s) ago
The staff is friendly and the ambiance is good. Breakfast could use some improvements in terms of menu variety and flavor.
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Friendly staff, delicious food and close to shopping centers.
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F***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Very friendly and communicative,
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budi c.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The chefs, staff, and employees here generally work very long hours. This is a sign that they're comfortable working here, so it's no wonder their hospitality towards customers is so extraordinary. Even the chef has been the same since the early 1980s; their fried oxtail soup is incredible. Elmi = hospitality, comfort, cleanliness, deliciousness.
Read More
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1 people find it helpful
Profile Picture
Della A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff is friendly, and the breakfast is always incredibly delicious. Even though the hotel is old, it's incredibly clean; there's no lingering odor in the room, and the AC is cold. And for a relatively affordable price, it comes with a bathtub. Honest review: the pool could probably be renovated to make it more attractive. Otherwise, it's great. Don't hesitate to stay here. 🥰 Best of luck to Elmi Hotel, and it will always be a favorite for our family. 🥰
Read More
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Makmun I.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Best, cheap and fun
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel's atmosphere is very serene, despite being located in the city center. All the staff are also friendly.
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Rosta A. K. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
I really enjoyed staying here because it's close to everywhere, right in the city center. If you want to take the Surabaya bus, you can just cross the street and get to the bus stop. The breakfast was delicious, thank you.
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1 people find it helpful
F***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Everything was fine, the cleanliness was excellent, the bathroom was also very clean, and the staff was friendly. However, the central air conditioning wasn't cooling anymore, probably at 25/26°F. Hopefully, this will be addressed.
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Accommodation's Reply
28 May 2026
With our deepest respect from ELMI, thank you for choosing ELMI. We apologize for any inconvenience you may have experienced during your stay at ELMI. We will continue to improve our services. Sincerely, Ellie, Marketing Communications Department
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Yoga S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
I've frequently booked Elmi for business trips in Surabaya since 2018. Although it's an older hotel, the rooms are very well-maintained. The bathrooms are spotlessly clean and smell great, and the staff is very helpful, especially Ms. Elly at the front desk. Everyone is friendly, smiling, and professional.
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1 people find it helpful
S***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
A highly recommended place to stay in the heart of Surabaya, with delicious culinary options at its restaurant.
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1 people find it helpful
Evy A. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
The staff is very nice, early check-in is allowed, but the Wi-Fi often has errors, the toilet water tap is a bit difficult to use, and otherwise it's okay.
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1 people find it helpful
Accommodation's Reply
28 May 2026
With our deepest respect from ELMI, thank you for choosing ELMI. We apologize for any inconvenience you may have experienced during your stay at ELMI. We will continue to improve our services. Sincerely, Ellie, Marketing Communications Department
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Edi
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Legendary hotel in Surabaya, very strategic location, all the food menu is delicious.
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M***A
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Everything is fine. Only the wifi needs to be fixed 🙏
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yuyun k.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Why is the AC not so cold now?
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1 people find it helpful
Accommodation's Reply
28 Apr 2026
Dear valued guests, from ELMI, thank you for choosing our services. We apologize for any inconvenience you may have experienced during your stay. We will work to improve our services. Sincerely, Ellie, Marketing Communications Department
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a***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Nice place, comfort food. Terima kasih for the classic atmosphere
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mohzainudin
icon-origin-TRAVELOKA
6.6
/10
Reviewed 8 week(s) ago
In the room there are many Tomcats roaming around the bed and on the window until they climb onto the bed and cause harm.
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Accommodation's Reply
22 Apr 2026
Dear valued guests, from ELMI, thank you for choosing our services. We apologize for any inconvenience you may have experienced during your stay. We will work to improve our services. Sincerely, Ellie, Marketing Communications Department
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Reski Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
For everything is good, minus in the room the AC sound is noisy + the traffic in front of the hotel is still clearly audible.
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1 people find it helpful
Accommodation's Reply
17 Apr 2026
Dear valued guests, from ELMI, thank you for choosing our services. We apologize for any inconvenience you may have experienced during your stay. We will work to improve our services. Sincerely, Ellie, Marketing Communications Department
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A***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The food is delicious, the service is good.
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Number of reviews per page
20
40

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Others 4 Elmi Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.7
Very Good
From 6,856 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.8

Meal

8.8

Location

8.9

Service and Facilites

8.8

People often mention about Elmi Hotel
All
Distance to City Center (161)
Staff Friendliness (159)
Bedroom (146)
Ambiance (134)
Accessibility (129)
Taste (127)
Room Space (124)
Bathroom (124)
Hotel Area (122)
Variety (113)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Elmi Hotel

Number of reviews per page
20
40
Customer reviews
w***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 hour(s) ago
Strategic location, large rooms even though it's an old hotel, friendly staff, next time I go to Surabaya I will definitely come here again.
Translated by Google Icon
See original
Find this review helpful?
S***a
icon-origin-TRAVELOKA
8.7
/10
Reviewed 4 day(s) ago
The staff is friendly and the ambiance is good. Breakfast could use some improvements in terms of menu variety and flavor.
Translated by Google Icon
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Find this review helpful?
R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Friendly staff, delicious food and close to shopping centers.
Translated by Google Icon
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Find this review helpful?
F***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Very friendly and communicative,
Translated by Google Icon
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Find this review helpful?
budi c.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The chefs, staff, and employees here generally work very long hours. This is a sign that they're comfortable working here, so it's no wonder their hospitality towards customers is so extraordinary. Even the chef has been the same since the early 1980s; their fried oxtail soup is incredible. Elmi = hospitality, comfort, cleanliness, deliciousness.
Read More
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Della A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff is friendly, and the breakfast is always incredibly delicious. Even though the hotel is old, it's incredibly clean; there's no lingering odor in the room, and the AC is cold. And for a relatively affordable price, it comes with a bathtub. Honest review: the pool could probably be renovated to make it more attractive. Otherwise, it's great. Don't hesitate to stay here. 🥰 Best of luck to Elmi Hotel, and it will always be a favorite for our family. 🥰
Read More
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See original
Find this review helpful?
Profile Picture
Makmun I.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Best, cheap and fun
Translated by Google Icon
See original
1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel's atmosphere is very serene, despite being located in the city center. All the staff are also friendly.
Translated by Google Icon
See original
Find this review helpful?
Rosta A. K. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
I really enjoyed staying here because it's close to everywhere, right in the city center. If you want to take the Surabaya bus, you can just cross the street and get to the bus stop. The breakfast was delicious, thank you.
Translated by Google Icon
See original
1 people find it helpful
F***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Everything was fine, the cleanliness was excellent, the bathroom was also very clean, and the staff was friendly. However, the central air conditioning wasn't cooling anymore, probably at 25/26°F. Hopefully, this will be addressed.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 May 2026
With our deepest respect from ELMI, thank you for choosing ELMI. We apologize for any inconvenience you may have experienced during your stay at ELMI. We will continue to improve our services. Sincerely, Ellie, Marketing Communications Department
Translated by Google Icon
See original
Profile Picture
Yoga S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
I've frequently booked Elmi for business trips in Surabaya since 2018. Although it's an older hotel, the rooms are very well-maintained. The bathrooms are spotlessly clean and smell great, and the staff is very helpful, especially Ms. Elly at the front desk. Everyone is friendly, smiling, and professional.
Translated by Google Icon
See original
1 people find it helpful
S***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
A highly recommended place to stay in the heart of Surabaya, with delicious culinary options at its restaurant.
Translated by Google Icon
See original
1 people find it helpful
Evy A. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
The staff is very nice, early check-in is allowed, but the Wi-Fi often has errors, the toilet water tap is a bit difficult to use, and otherwise it's okay.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
28 May 2026
With our deepest respect from ELMI, thank you for choosing ELMI. We apologize for any inconvenience you may have experienced during your stay at ELMI. We will continue to improve our services. Sincerely, Ellie, Marketing Communications Department
Translated by Google Icon
See original
Edi
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Legendary hotel in Surabaya, very strategic location, all the food menu is delicious.
Translated by Google Icon
See original
Find this review helpful?
M***A
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Everything is fine. Only the wifi needs to be fixed 🙏
Translated by Google Icon
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Find this review helpful?
Profile Picture
yuyun k.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Why is the AC not so cold now?
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
28 Apr 2026
Dear valued guests, from ELMI, thank you for choosing our services. We apologize for any inconvenience you may have experienced during your stay. We will work to improve our services. Sincerely, Ellie, Marketing Communications Department
Translated by Google Icon
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a***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Nice place, comfort food. Terima kasih for the classic atmosphere
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mohzainudin
icon-origin-TRAVELOKA
6.6
/10
Reviewed 8 week(s) ago
In the room there are many Tomcats roaming around the bed and on the window until they climb onto the bed and cause harm.
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Accommodation's Reply
22 Apr 2026
Dear valued guests, from ELMI, thank you for choosing our services. We apologize for any inconvenience you may have experienced during your stay. We will work to improve our services. Sincerely, Ellie, Marketing Communications Department
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Reski Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
For everything is good, minus in the room the AC sound is noisy + the traffic in front of the hotel is still clearly audible.
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1 people find it helpful
Accommodation's Reply
17 Apr 2026
Dear valued guests, from ELMI, thank you for choosing our services. We apologize for any inconvenience you may have experienced during your stay. We will work to improve our services. Sincerely, Ellie, Marketing Communications Department
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A***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The food is delicious, the service is good.
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