Overall okay, all good. It's also comfortable here even though it's only for a day, all the staff are friendly.

The staff is nice and friendly, and the parking is spacious. Oh yeah, and the rooms are very clean and well-maintained. Absolutely the best. This is my second stay here. Keep it up!!

Great central location, within walking distance of Tunjungan Plaza, with plenty of restaurants and cafés nearby. The staff were very friendly and helpful, and the room was a decent size—not too small.

The hotel is located a 5-minute walk to Surabaya Square, close to Surabaya Plaza, and not too far from Tunjungan Plaza. The rooms are quite spacious, and the hotel is quiet and not too crowded because it is located in a residential area. There is a food court in front of the hotel, so it is easy to find culinary delights. The breakfast menu is delicious and quite enjoyable. The experience you get during your stay is worth the money. Thank you, Hotel 88 Embong Kenongo.

Strategic location: Located in the city center (Jl. Basuki Rahmat), it offers easy mobility and access to culinary/shopping options. Workplace amenities: Rooms are equipped with adequate work desks, good lighting, air conditioning, and stable Wi-Fi to support productivity. Ambience: Soundproof windows help reduce city street noise, ensuring focus on work. Supporting amenities: An outdoor swimming pool and restaurant are available for relaxing during breaks.

My stay at the Gunawangsa MERR Surabaya Hotel was quite enjoyable. The rooms were comfortable and clean, and the amenities were quite complete. Its strategic location in the MERR area makes it easy to travel to various parts of Surabaya. The hotel's atmosphere is also peaceful, making it suitable for both staycations and business trips. The service was friendly, and the check-in/check-out process was quite easy. Overall, my stay here was satisfactory and well worth the price.

A regular hotel since its inception, strategic location, delicious hotel food, clean & cool rooms since the first time I entered, friendly reception staff and explained the room options and facilities.

I really enjoyed staying here. All the staff were friendly and the whole process was easy. I've stayed here many times.

The hotel staff was very helpful with customer requests. I was traveling with my parents and family and had previously requested a connecting room, and the staff helped provide one. Thank you.