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Friendly service, from security to the manager on duty. Every time we meet, we greet guests with a friendly smile. Rooms are guaranteed clean and tidy, and cleaning is available upon request or daily. The breakfast menu is varied and delicious. A prime choice for shopping at Pasar Atom or ITC Mega Grosir Surabaya.

It was a pleasant stay, the staff were friendly and very helpful. Recommended.

It was a truly enjoyable stay at Hotel Tunjungan Surabaya. The service was incredibly friendly. Hotel Tunjungan is top-notch. Jaya jaya jaya.

The hotel staff are all very friendly, the breakfast food is always delicious, the room is clean, the smart TV is also complete, the check-in process is fast, assisted by Ms. Clara and Delinda, always a favorite hotel, next time I will stay again.

It was an awesome experience. The staff is very helpful and friendly. 10/10 for family trip

The hotel staff was very friendly, and the room attendants were also honest. All room amenities were provided without asking. For example, the minibar was always stocked. Thank you, Harris, for making our holiday comfortable, enjoyable, and relaxing.

A comfortable hotel with spacious, clean rooms. The restaurant offers a delicious, comprehensive, and varied breakfast. The neighborhood is bustling due to its proximity to Kota Lama, so there are plenty of vendors, clothing rentals, photo booths, and coffee shops. A stay here is a complete experience.

My favorite hotel in Surabaya. Located in the heart of Old Surabaya, the place is a strategic spot to reach Pasar Atom and all its culinary offerings, Panggung street and Pasar Pabean for street photography, and many more. Rooms are spacious and clean. It has a restaurant with nice breakfast, though I greatly relish a midday order of a cold Bintang after exploring the surroundings.

It was wonderful, nice room, comfortable, clean. The hotel is nearby many places that I can visit.

I had a wonderful stay at this hotel. The room was comfortable, the service was great, and the overall atmosphere made me feel relaxed. It was a pleasant experience, and I would definitely love to stay here again.

I always feel at home every time I stay and eat at the restaurant because the restaurant team is very friendly and invites me to chat.

The stay was comfortable, and I slept well. The staff responded quickly when I requested a replacement blanket and additional towels. Overall, I was very satisfied with the service and hospitality.

There's a club, a rooftop bar, and VIP karaoke. The rooms are clean and comfortable. The location is strategic. A gym and swimming pool are also available. The breakfast menu is comprehensive and delicious. There's a wide selection of food and desserts.

A hotel I never miss when visiting Surabaya, and one my kids always request. It's close to everything and the service is incredibly friendly. I've been staying here many times.

The room was very comfortable. There were 4 pillows. The room was soundproof. The location was very strategic, close to everywhere. The hotel was very comfortable. If I go to Surabaya, I will stay here again. Close to Bonacafe and Starbucks. Best

The hotel staff was friendly, helpful to my parents because they needed an early check-in, the room was clean and comfortable.

The staff was very friendly, and the place was comfortable and made me feel at home. I initially had a lot of destinations I wanted to visit, but once I got to my room, I forgot all about it, feeling too lazy to go anywhere else.

Strategic location, comfortable and clean rooms, and delicious food. A rooftop swimming pool with beautiful views of Surabaya. Perfect for a family staycation.

I've come back to this Ibis hotel for 4 times in as many months. What can I say! For me, it's the best hotel when staying in Surabaya. Uber friendly, helpful staff, great location, good food.

I spent two memorable nights here for a weekend. One of my favorite things about the hotel is the rooftop pool, which offers stunning city views and makes relaxing even more enjoyable. The gym is also excellent, with a stunning view that makes exercising even more enjoyable. The location is strategic, the rooms are comfortable and clean, and the overall atmosphere of the hotel is calming and perfect for unwinding. Thank you for a wonderful stay. It will definitely be one of my choices when I visit Surabaya again. 😍🏙️🏊‍♀️💪🏻

Cleanliness is maintained, comfortable rooms, friendly staff, pleasant stay experience.