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The impression of luxury is immediately apparent upon entering the lobby. The rooms are spacious, fully equipped with amenities, and the furnishings are luxurious. The hotel staff is very friendly and helpful. Next time in Surabaya, I'll choose the same hotel.

I recently had the pleasure of staying at Wyndham Surabaya for 4 days and 4 nights, and I can honestly say it was an amazing experience from start to finish. This 5-star hotel at Jl. Basuki Rahmat is truly in the heart of Surabaya - close to Tunjungan Plaza, great location, but once you enter the lobby you feel pure luxury and calm away from the city buzz. The room was spacious, impeccably clean, modern, and very comfortable with everything I needed - fast WiFi, Smart TV, cozy bedding, and a beautiful city view. Breakfast buffet at Tangerine Restaurant was outstanding with so many Indonesian and international options. The outdoor pool, gym and spa facilities were top-notch. But what made this stay truly unforgettable was the service. A very special mention to Ms. Eva - she is an asset to Wyndham Surabaya. Her hospitality is exceptional. Always smiling, very professional, attentive, and goes above and beyond to make guests feel welcome and valued. She handled everything with such grace and genuine care. Great staff like Eva is the reason guests come back. To the entire team at Wyndham Surabaya - thank you for 4 amazing days. You have set a very high standard. I will definitely be back and highly recommend this hotel to anyone visiting Surabaya. Highly recommended!

First time, but I loved it. Complete facilities, clean, cool, and comfortable. I'll definitely come back here if I ever come back to Surabaya 😇

The hotel staff are all very friendly, the breakfast food is always delicious, the room is clean, the smart TV is also complete, the check-in process is fast, assisted by Ms. Clara and Delinda, always a favorite hotel, next time I will stay again.

The hotel staff was very friendly. The food was delicious and varied. The rooms were also nice and clean with a view of Tunjungan Plaza. Tunjungan Plaza is also very close, just a 650-meter walk. I was very satisfied with my stay here. 🤩🥰

Great stay, staff was very accommodating and friendly. The AC in our room was hot and they immediately fixed it!

Very comfortable, with amenities that exceed expectations. The location is adjacent to Bungkul Park, but quite quiet. It's also quite close to a prayer room (musholla) or mosque nearby.

Had a great 3 nights at Sahid. Secure Wi-Fi, good hot water, free room upgrade, smart TV, good breakfast, hairdryer and iron available, good room service, and a welcome drink. Close to culinary spots, malls, the Submarine Monument, and Gubeng Station. It was a blast!

The hotel staff is very friendly, the elevator smells good, all the rooms smell good, the hotel is clean and tidy, the food is delicious.

I really like staying here 😍, the room is very comfortable, the breakfast is delicious and there are lots of menu choices.. it's really great 🥰

This was our first time staying here, and our first impressions were very satisfying. The room was spacious, well-appointed, and the breakfast was excellent. The staff were friendly and very helpful. And most importantly, the hotel is very close to ITS, where our son attends. Thank you.

The stay was comfortable, and I slept well. The staff responded quickly when I requested a replacement blanket and additional towels. Overall, I was very satisfied with the service and hospitality.

The hotel staff is very friendly and welcoming. Upon check-in, the receptionist provided simple explanations and prompt service. This will be a favorite hotel for anyone staying in downtown Surabaya. Besides being affordable, it's also very close to the city's shopping centers. ✌️

It's a nice hotel with friendly and helpful staff, especially the staff in the restaurant at the traditional food corner named Bu Mamik who is very dedicated at serving the guests. Thanks!

It was a delightful experience staying 3 days and 2 nights at Four Points TP. Everything was exceptional, especially the restaurant. All the staff there were friendly and helpful. I've never experienced such helpfulness staying at a hotel as at Four Points TP. Everyone, from top to bottom, truly shares the same vision and mission: to satisfy customers and make them king. Awesome! Keep it up! You're all the best 👍👍👍

The hotel is 5 minutes away from the train station. The receptionist was very helpful and kind, even prepared breakfast in the box for us after knowing we have to check out very early to catch up for the train. The room was clean and nice.

The hotel staff is very friendly, the gym is open 24/7, and the rooftop is also cool. The rooms are also soundproofed so there's no noise.

I spent two memorable nights here for a weekend. One of my favorite things about the hotel is the rooftop pool, which offers stunning city views and makes relaxing even more enjoyable. The gym is also excellent, with a stunning view that makes exercising even more enjoyable. The location is strategic, the rooms are comfortable and clean, and the overall atmosphere of the hotel is calming and perfect for unwinding. Thank you for a wonderful stay. It will definitely be one of my choices when I visit Surabaya again. 😍🏙️🏊‍♀️💪🏻

I was very satisfied with the service provided. The staff was friendly, polite, and responsive to customer needs. The atmosphere was also comfortable, making my visit a pleasant experience. I hope this quality of service continues.

This is my third stay here, and the location is great. The room isn't particularly large, but it's comfortable enough. The bathroom is clean, and the hot water works well. I hope the cleanliness and comfort of the rooms, along with the friendly and helpful staff, are maintained. ☺️

Overall, the hotel is okay, but the room isn't very soundproof because I got a room at the front of the building, the part closest to the roundabout and the railway crossing. But access is limited.