How many rooms are available at Bekizaar Hotel Surabaya?

Bekizaar Hotel Surabaya has 96 rooms in total.

Does Bekizaar Hotel Surabaya provide parking?

Yes, Bekizaar Hotel Surabaya provides parking. Please confirm details directly with the hotel.

Does Bekizaar Hotel Surabaya provide early check-in?

Yes, early check-in is available at Bekizaar Hotel Surabaya, subject to availability. Please contact the hotel directly to arrange this.

What do past guests say about Bekizaar Hotel Surabaya?

Bekizaar Hotel Surabaya is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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Bekizaar Hotel Surabaya

Name: Bekizaar Hotel Surabaya
Address: Jl. Basuki Rahmad No. 15, Genteng, Surabaya, Jawa Timur, Indonesia, 60271, Jl. Basuki Rahmad No. 15, Jawa Timur, 60271, Indonesia
Rating: 9.1

Hotels

Preferred Partner

9.1

/10

Exceptional

8,875 reviews

What Guests Say About Their Stay

Distance To City Center (459)

Staff Friendliness (417)

Accessibility (362)

Bedroom (353)

FRANCISCA A.

9.4

/ 10

If you want to be close to the mall, I recommend staying at this hotel. It's very pleasant and comfortable. The staff is very friendly and helpful.

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S***i

10.0

/ 10

Friendly staff, excellent service, very affordable prices, close to mall access, delicious food with quite a variety, always stay here when in Surabaya.

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Anto

9.7

/ 10

A place to stay in the city center, across from TP, and close to everything. Everything was great, from the service to the cleanliness of the rooms to the comfort.

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s***i

10.0

/ 10

The hotel is comfortable, clean, and the staff are friendly. It's just a short walk across the street from Tunjungan Plaza. I always stay here when I'm in Surabaya.

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Irene S.

9.4

/ 10

I love this hotel because its location is absolutely perfect. It's very close to the TP and other food centers. There's no problem finding food while staying here. The rooms and bathrooms are clean.

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In the Area

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Jl. Basuki Rahmad No. 15, Genteng, Surabaya, Jawa Timur, Indonesia, 60271

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Staying at Bekizaar Hotel Surabaya is a good choice when you are visiting Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Bekizaar Hotel Surabaya

Now you can enjoy more benefits, including the option to pay near your stay date!

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What's around Bekizaar Hotel Surabaya

Jl. Basuki Rahmad No. 15, Genteng, Surabaya, Jawa Timur, Indonesia, 60271

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Discover More About Bekizaar Hotel Surabaya

Location

Staying at Bekizaar Hotel Surabaya is a good choice when you are visiting Genteng.

About Bekizaar Hotel Surabaya

For you, travelers who wish to travel comfortably on a budget, Bekizaar Hotel Surabaya is the perfect place to stay that provides decent facilities as well as great services.

Are you a shopaholic? Staying at Bekizaar Hotel Surabaya will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Bekizaar Hotel Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Bekizaar Hotel Surabaya, a wonderful accommodation for your family holiday.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Bekizaar Hotel Surabaya.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Bekizaar Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Bekizaar Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Bekizaar Hotel Surabaya is the right place to stay.

All facilities in Bekizaar Hotel Surabaya

Bar, Cafe and Lounge

Functional Hall

Lobby

Accommodation Services

Exterior

Public Facilities

Parking
Coffee/tea in lobby
Early check-in
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Concierge
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Breakfast
Buffet breakfast
Set menu dinner
Set menu lunch

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Shower
TV

Business Facilities

Business center
Computer station
Meeting facilities
Photocopier
Projector

General

AC
Non-smoking room
Smoking area

Transportation

Car rental
Valet parking

Accessibilty

Accessibility equipment
Accessible parking

Nearby Facilities

Gift shop
Shops

Things to Do

Barbecue
Massage

Connectivity

LAN Internet
Free WiFi

Kids and Pets

Babysitting

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Bekizaar Hotel Surabaya

Important Note

Deposit Policy
Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Accommodation charges IDR 60,000/guest for extra breakfast.

Smoking is prohibited in the accommodation.

Pets are not allowed in the accommodation.

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Bekizaar Hotel Surabaya	96
Number of floors in Bekizaar Hotel Surabaya	8
Another facilities in Bekizaar Hotel Surabaya	Coffee/tea in lobby, Early check-in, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in Bekizaar Hotel Surabaya

What are available facilities at Bekizaar Hotel Surabaya?

There are top facilites at Bekizaar Hotel Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Bekizaar Hotel Surabaya?

The standard check-in time at Bekizaar Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Bekizaar Hotel Surabaya provide breakfast?

Yes, Bekizaar Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Bekizaar Hotel Surabaya?

Bekizaar Hotel Surabaya is a 3.0-star hotel.

How many floors does Bekizaar Hotel Surabaya have?

Bekizaar Hotel Surabaya has 8 floors.

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More Reviews from Other Guests in Bekizaar Hotel Surabaya

Overall Ratings & Reviews Bekizaar Hotel Surabaya

Traveloka (8,835)

Other sources (40)

9.2

Exceptional

From 8,835 reviews

Provided by travelers on

Cleanliness

9.0

Room Comfort

8.9

Meal

8.9

Location

9.4

Service and Facilites

9.1

People often mention about Bekizaar Hotel Surabaya

All

Distance to City Center (296)

Staff Friendliness (273)

Bedroom (246)

Accessibility (241)

Ambiance (238)

Bathroom (227)

Surroundings (219)

Hotel Area (219)

Check-in/out Time (174)

Taste (167)

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Traveler Reviews Bekizaar Hotel Surabaya

Number of reviews per page

Customer reviews

F***r

Leisure

10.0

/10

Reviewed 5 day(s) ago

The hotel staff is very friendly.. Very helpful during the check-in and check-out process.. This is the second time I have stayed here.. Very comfortable.

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M***a

10.0

/10

Reviewed 6 day(s) ago

Highly recommended for those of you who are looking for the best accommodation in the city of Surabaya.

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J***s

10.0

/10

Reviewed 6 day(s) ago

The service is great, the rooms are clean and comfortable, the food is delicious

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G***a

Leisure

8.5

/10

Reviewed 1 week(s) ago

The rooms are nice and quite comfortable, right in front of Tunjungan Plaza. There's a food stall and live music every Saturday night.

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Verified Traveler

Leisure

10.0

/10

Reviewed 1 week(s) ago

Always stay here when on holiday in Surabaya

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Rininta P.

Staycation

10.0

/10

Reviewed 2 week(s) ago

It's fun, the staff are friendly, and the rooms are clean. Hopefully, it will continue to grow.

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Accommodation's Reply

07 May 2026

Dear Ms. Rininta P., Thank you for your review of Bekisar Hotel Surabaya. Your review will help us improve the hotel in the future. We hope you will stay with us again, and we will certainly provide you with the best service. Sincerely, Sainul Affandi (General Manager)

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L***l

10.0

/10

Reviewed 2 week(s) ago

Very very comfortable and the staff are friendly

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1 people find it helpful

Accommodation's Reply

07 May 2026

Dear Mr./Ms. L*l, Thank you for your review of Begisar Hotel Surabaya. Your feedback will help us improve our services in the future. We hope you will return to stay at our hotel again, and we are committed to providing you with the best service. Sincerely, Sainul Affandi (General Manager)

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N***a

9.0

/10

Reviewed 2 week(s) ago

The room's AC still makes noise, so it's a bit annoying, and the water is a bit yellow.

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Accommodation's Reply

07 May 2026

Dear Mr./Ms. N*a, Thank you for your review of Bekisar Hotel Surabaya. We apologize for any inconvenience you may have experienced during your stay. Your review will help us improve our services in the future. We hope you will stay with us again, and we will certainly provide you with the best service. Sincerely, Zainul Afandi (General Manager)

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M***a

10.0

/10

Reviewed 2 week(s) ago

Very enjoyable, and recommend to stay here

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Accommodation's Reply

07 May 2026

Dear Ms. M*ai, Thank you for your review of Bekizaar Surabaya Hotel. Your review will help us improve the hotel in the future. We hope you will stay with us again, and we will certainly provide you with the best service. Sincerely, Zainul Afandi (General Manager)

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Verified Traveler

Business

9.4

/10

Reviewed 2 week(s) ago

Our favorite hotel if we want to go to Surabaya, strategic because it is in front of Tunjungan Plaza

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Accommodation's Reply

07 May 2026

Dear Mr./Mrs. G*t, Thank you for your review of Begisar Hotel Surabaya. Your review will help us improve in the future. We hope you will stay with us again and we will certainly provide you with the best service. Sincerely, Zainul Afandi (General Manager)

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A***i

Leisure

9.7

/10

Reviewed 3 week(s) ago

The AC is not cold enough.... Please fulfill customer requests such as large beds and orders on the upper floors.

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1 people find it helpful

Accommodation's Reply

07 May 2026

Dear Ms./Mrs. A*i, Thank you for your review of Bekisar Hotel Surabaya. We apologize for any inconvenience you may have experienced during your stay. Your review will help us improve in the future. We hope you will stay with us again, and we will certainly provide you with the best service. Sincerely, Zainul Afandi (General Manager)

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Mita

Transit

9.7

/10

Reviewed 3 week(s) ago

The point is, the recommendation is very close, just cross the street at Tunjungan Plaza.

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Accommodation's Reply

24 Apr 2026

Dear Mita, Thank you for your review of Bekisar Hotel Surabaya. Your feedback will help us improve the hotel in the future. We hope you will stay with us again, and we will certainly provide you with the best service. Sincerely, Sainul Affandi (General Manager)

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Pupy E.

Business

8.7

/10

Reviewed 3 week(s) ago

The food was delicious, there was a lot of food and especially there was porridge which was rare.

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Accommodation's Reply

07 May 2026

Dear Ms./Mrs. Pupi E., Thank you for your review of Begisar Hotel Surabaya. Your review will help us improve in the future. We hope you will stay with us again, and we will certainly provide you with the best service. Sincerely, Sainul Affandi (General Manager)

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M***d

8.5

/10

Reviewed 4 week(s) ago

A safe and comfortable hotel in the center of Surabaya City

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Accommodation's Reply

24 Apr 2026

Dear Mr/Mrs. M***d, Thank you for your review for Bekizaar Hotel Surabaya, and it will help us to make better improvement in the future. We hope that you can stay again in our hotel and we definitely provide the best service. Sincerely yours, Zainul Afandi (General Manager)

A***z

Leisure

9.1

/10

Reviewed 4 week(s) ago

Located near a popular mall in Surabaya. Easy to find the road, lots of local food around, and the staff is very friendly. In front of the hotel, there is a relaxing area for local food. Need more upgrades for cleanliness because I found hair in my room when checking in.

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Accommodation's Reply

24 Apr 2026

Dear Mr/Mrs.A***z, Thank you for your review for Bekizaar Hotel Surabaya, and it will help us to make better improvement in the future. We hope that you can stay again in our hotel and we definitely provide the best service. Sincerely yours, Zainul Afandi (General Manager)

M***a

Leisure

10.0

/10

Reviewed 4 week(s) ago

Highly recommended, sis, for those who want to stay here.

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Accommodation's Reply

24 Apr 2026

Dear M*a, Thank you for leaving a review of Bekizar Surabaya Hotel. Your valuable feedback will be of great help in improving our services in the future. We hope you will visit our hotel again, and we will do our best to provide you with the best service. Thank you. Zainul Apandi (General Manager)

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M***a

Staycation

8.7

/10

Reviewed 4 week(s) ago

Clean bed and sheets. Comfortable room. Cool AC. Friendly staff. Affordable, but not cheap (especially in the city center). Some improvements are needed: the TV was a bit choppy. There were two drain flies in the bathroom.

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Accommodation's Reply

24 Apr 2026

Dear Ms./Mrs. M*a, Thank you for your review of Bekisar Hotel Surabaya. Your review will help us improve in the future. We hope you will stay with us again and we will certainly provide you with the best service. Sincerely, Zainul Afandi (General Manager)

See original

dyah f.

Staycation

9.7

/10

Reviewed 4 week(s) ago

Favorite hotels for staycation

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1 people find it helpful

Accommodation's Reply

17 Apr 2026

Dear Ms. Dyah f, Thank you for your review of Bekizaar Surabaya Hotel. Your review will help us improve in the future. We hope you will stay with us again and we will certainly provide you with the best service. Sincerely, Zainul Afandi (General Manager)

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Verified Traveler

10.0

/10

Reviewed 4 week(s) ago

It is located in the city center, and close to shopping centers.

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2 people find it helpful

Accommodation's Reply

17 Apr 2026

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L***o

Business

8.4

/10

Reviewed 5 week(s) ago

The first night I stayed, I couldn't sleep because it was so noisy. Someone was moving chairs and tables, I don't know who. I called the receptionist at 3 a.m., but they didn't stop. The next day, I asked to move rooms, and finally, I wasn't bothered anymore 😔

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1 people find it helpful

Accommodation's Reply

17 Apr 2026

Dear Mr./Ms. L*o, Thank you for your review of Bekizaar Surabaya Hotel. We apologize for any inconvenience you may have experienced during your stay. Your review will help us improve the hotel in the future. We hope you will stay with us again, and we will certainly provide you with the best service. Sincerely, Zainul Afandi (General Manager)

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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