Bekizaar Hotel Surabaya is a 3-star hotels that has been welcoming guests since 2012.
There are 96 rooms spread across 8 floors.
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Bekizaar Hotel Surabaya
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8.4
/10
Very Good
9,237 reviews
What Guests Say About Their Stay
Khorita
8.5
/ 10
The service doesn't take long, it's very fast, the staff are friendly, the facilities are now better, there's breakfast, the best.
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Fajar
9.7
/ 10
The staff is friendly, the lobby, elevators, and hallways are clean. The lobby especially smells great.
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N***r
10.0
/ 10
The hotel is right across from TP and in town. It's convenient, with easy access to everything. The hotel is also comfortable and clean. We also recommend bringing your family to stay here.
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D***i
10.0
/ 10
This is my third stay here, and the location is great. The room isn't particularly large, but it's comfortable enough. The bathroom is clean, and the hot water works well. I hope the cleanliness and comfort of the rooms, along with the friendly and helpful staff, are maintained. ☺️
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Helen M. M.
10.0
/ 10
I stayed at this hotel with my family because of a recommendation from a close relative and its central location. Even though it was just a transit stop for our return trip, we really enjoyed our time here. At first, I thought it wouldn't be suitable for families because it's a business hotel, but we really felt comfortable staying here, especially since the food was perfect for my picky kids. Loved staying here 👍🙏🫰
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In the Area
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Jl. Basuki Rahmad No. 15, Genteng, Surabaya, Jawa Timur, Indonesia, 60271
Main Facilities
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Laundry service
Parking
Airport transfer
Restaurant
Luggage storage
Elevator
Bekizaar Hotel Surabaya Address: Map & Location
Jl. Basuki Rahmad No. 15, Genteng, Surabaya, Jawa Timur, Indonesia, 60271
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Discover More About Bekizaar Hotel Surabaya
General Information
Bekizaar Hotel Surabaya is a 3-star hotels that has been welcoming guests since 2012. There are 96 rooms spread across 8 floors.
Location
Located at Jl. Basuki Rahmad No. 15 in Surabaya, Indonesia. Those looking to explore will find Taman 10 Nopember Surabaya, Shamaya Garden by Samaya Group, and Dayu Park Expo Center nearby.
Facilities & Amenities
Bekizaar Hotel Surabaya has Laundry service, Parking, Airport transfer, Restaurant, Luggage storage, and more. Rooms also come with TV and In-room safe.
Business Facilities
For guests traveling for work, Bekizaar Hotel Surabaya has Computer station and Meeting facilities available.
Contact
Email: reservation@bekizaarhotel.com
Phone number: +62315312296
Website: WWW.BEKIZAARHOTEL.COM
All facilities in Bekizaar Hotel Surabaya
Others
Guest Services
- Laundry Service
- 24-hour front desk
- Express check-out
- Multilingual staff
- Front desk
- Bellboy service
- 24-hour security
- Newspaper in lobby
- Early check-in
- Express check-in
- Luggage storage
- Concierge
Public Facilities
- Coffee/Tea in common areas
- Elevator
- Room service
- Restaurant
- Safety deposit box
Business Facilities
- Computer station
- Photocopier
- Projector
- Meeting facilities
Activity & Leisure
- Barbecue grill
- Massage
Meals & Dining
- Breakfast buffet
- Breakfast
Travelling with Companions
- Babysitting
Connectivity
- Wi-Fi in public areas
- LAN Internet access
- Wi-Fi
Accessibility
- Accessible parking
Accommodation Facilities
- Car park
- Smoking area
Shuttle Service
- Airport transfer
Nearby Facilities
- Gift shop
Transportation
- Car hire
- Valet parking
Accommodation Policy & General Information in Bekizaar Hotel Surabaya
Deposit
Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.
Smoking
Smoking is prohibited in the accommodation.
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Bekizaar Hotel Surabaya | 96 |
Number of floors in Bekizaar Hotel Surabaya | 8 |
Another facilities in Bekizaar Hotel Surabaya | Laundry Service, 24-hour front desk, Express check-out, Multilingual staff, Front desk |
Frequently asked question in Bekizaar Hotel Surabaya
What Time is Check In & Check Out at Bekizaar Hotel Surabaya?
Check-in time at Bekizaar Hotel Surabaya is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Bekizaar Hotel Surabaya provide breakfast?
Yes, Bekizaar Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Bekizaar Hotel Surabaya?
Bekizaar Hotel Surabaya is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Bekizaar Hotel Surabaya have?
Bekizaar Hotel Surabaya has 8 floors.
How many rooms are available at Bekizaar Hotel Surabaya?
Bekizaar Hotel Surabaya has 96 rooms in total.
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More Reviews from Other Guests in Bekizaar Hotel Surabaya
Overall Ratings & Reviews Bekizaar Hotel Surabaya
Traveloka (9,197)
Other sources (40)
8.5
Very Good
From 9,197 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.4
Meal
8.1
Location
8.9
Service and Facilites
8.5
People often mention about Bekizaar Hotel Surabaya
All
Distance to City Center (349)
Staff Friendliness (323)
Bedroom (289)
Accessibility (283)
Ambiance (279)
Bathroom (268)
Hotel Area (262)
Surroundings (258)
Check-in/out Time (207)
Taste (194)
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Traveler Reviews Bekizaar Hotel Surabaya
Number of reviews per page
20
40
Customer reviews
A
Achmad
Business
10.0
/10
Reviewed 4 day(s) ago
I've stayed here twice, the service is good.
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Accommodation's Reply
06 Nov 2026
Dear Mr. Akhmad, Thank you for choosing Bekisar Hotel Surabaya as your accommodation once again. We are delighted to hear that you were satisfied with our services. Your trust in choosing us again is a great encouragement to our entire team. We look forward to welcoming you again! Sincerely, The Management Team, Bekisar Hotel Surabaya
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Bali B.
9.7
/10
Reviewed 1 week(s) ago
A good place for a holiday, the atmosphere is also good.
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Accommodation's Reply
06 Nov 2026
Dear Ms./Mrs. Bali B, Thank you for choosing Bekisar Hotel Surabaya as your accommodation during your vacation. We are delighted to hear that you enjoyed the atmosphere and comfort of our hotel. We hope your stay was a wonderful part of your trip. We look forward to welcoming you back to Bekisar Hotel Surabaya again. Sincerely, The Management Team, Bekisar Hotel Surabaya
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Ain
Leisure
9.7
/10
Reviewed 2 week(s) ago
It was pleasant, the staff were friendly and very helpful, the rooms were comfortable, all the facilities worked very well.
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Accommodation's Reply
06 Nov 2026
Dear Mr./Ms. Ain A.M., Thank you for sharing your positive experience during your stay at Bekisar Hotel Surabaya. We are delighted to hear that you were satisfied with the friendliness and assistance of our staff, the comfort of your room, and the well-functioning facilities of the hotel. Your compliments motivate our entire team to continue striving to maintain the quality of our service. We sincerely hope to welcome you again at Bekisar Hotel Surabaya. Sincerely, The Management Team, Bekisar Hotel Surabaya
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ea
eka a.
Business
9.1
/10
Reviewed 2 week(s) ago
The location is close to the mall, McD, King Burger, PHD, and many others... Just choose where you want to go, walk 3-5 minutes to get there.
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Accommodation's Reply
06 Nov 2026
Dear Ms. Eka, Thank you for taking the time to write a positive review about Bekisar Hotel Surabaya. We are delighted to hear that you were satisfied with our hotel's excellent location, close to shopping malls, restaurants, and a variety of dining options within walking distance. We hope that our hotel's location and convenience will remain your choice for future visits to Surabaya. We look forward to welcoming you back again! Sincerely, The Management Team, Bekisar Hotel Surabaya
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K
Khorita
Leisure
8.5
/10
Reviewed 2 week(s) ago
The service doesn't take long, it's very fast, the staff are friendly, the facilities are now better, there's breakfast, the best.
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Accommodation's Reply
06 Nov 2026
Dear Ms. Korita, Thank you for choosing Bekisar Hotel Surabaya and sharing your positive experience during your stay with us. We are delighted to hear that you were satisfied with the prompt and friendly service from our staff, as well as the improved hotel facilities, including the breakfast service. Your compliments are an encouragement to our entire team to continue providing the best service. We hope to welcome you back to Bekisar Hotel Surabaya again. Sincerely, The Management Team, Bekisar Hotel Surabaya
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Fajar
Leisure
9.7
/10
Reviewed 3 week(s) ago
The staff is friendly, the lobby, elevators, and hallways are clean. The lobby especially smells great.
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Accommodation's Reply
20 Oct 2026
Dear Mr. Fajar, Thank you for your positive review. We are delighted to hear that you were satisfied with the friendliness of our staff and the cleanliness of the hotel grounds, including the lobby, elevators, and hallways. We are also pleased that the pleasant scent in the lobby left a good impression on you. We hope to welcome you back to Bekisar Hotel Surabaya again. Sincerely, The Management Team, Bekisar Hotel Surabaya
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H***.
Leisure
8.5
/10
Reviewed 3 week(s) ago
Close to Tunjungan Plaza. Friendly and comfortable service.
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Accommodation's Reply
20 Oct 2026
Dear Mr./Ms. H*, Thank you for taking the time to write a review. We are delighted to hear that you felt comfortable during your stay and were satisfied with the friendly service of our staff and the hotel's excellent location near Tunjungan Plaza. We hope to welcome you back to Bekisar Hotel Surabaya again. Sincerely, The Management Team, Bekisar Hotel Surabaya
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Lily
Transit
8.8
/10
Reviewed 3 week(s) ago
Friendly staff, clean place, just across the street to Tunjungan Plaza, good prices.
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1 people find it helpful
Accommodation's Reply
20 Oct 2026
Dear Ms. Lily, Thank you for your positive review. We are delighted to hear that you were satisfied with the friendliness of our staff, the cleanliness of the hotel, the excellent location near Tunjunggan Plaza, and the reasonable price. We hope to welcome you back to Bekisar Hotel Surabaya on your next visit. Sincerely, The Management Team, Bekisar Hotel Surabaya
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RC
Rivana C.
Leisure
8.5
/10
Reviewed 3 week(s) ago
The service was good, greeted warmly and shown to the room.
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1 people find it helpful
Accommodation's Reply
20 Oct 2026
Dear Ms. Rivana C., Thank you for taking the time to write a positive review. We are delighted to hear that you were satisfied with the service and warm welcome from our staff, as well as the assistance in showing you to your room. We hope to welcome you back in the future. Sincerely, The Management Team, Bekisar Hotel Surabaya
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Ajeng T. R.
9.7
/10
Reviewed 4 week(s) ago
Friendly staff, fast check-in and check-out process, strategic location 👍🏼
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Accommodation's Reply
20 Oct 2026
Dear Mr. Ajeng T. R., Thank you for taking the time to write a positive review about Bekizaar Surabaya Hotel. We are delighted to hear that the friendliness of our staff, the quick check-in and check-out process, and the hotel's excellent location made your stay enjoyable. We hope to welcome you back on your next stay. Sincerely, The Management Team, Bekizaar Surabaya Hotel
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N***r
Leisure
10.0
/10
Reviewed 5 week(s) ago
The hotel is right across from TP and in town. It's convenient, with easy access to everything. The hotel is also comfortable and clean. We also recommend bringing your family to stay here.
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2 people find it helpful
Accommodation's Reply
08 Oct 2026
Dear Mr./Ms. N*r, Thank you for your review and feedback. We are delighted to hear that you were satisfied with the cleanliness of the hotel and appreciated our excellent location, directly opposite Tunjungan Plaza and close to various attractions in the city center. We also appreciate your suggestions for your family. We hope that Bekisar Hotel Surabaya will always be your first choice and that of your family when visiting Surabaya. Sincerely, The Management Team, Bekisar Hotel Surabaya
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S***n
9.7
/10
Reviewed 5 week(s) ago
It is one of the hotels to choose in Surabaya.
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Accommodation's Reply
08 Oct 2026
Dear Valued Guest,
Thank you for choosing Bekizaar Hotel Surabaya and for your kind recommendation. We are delighted to know that our hotel is one of your preferred choices when visiting Surabaya.
We look forward to welcoming you again on your next visit.
Warm regards,
Management of Bekizaar Hotel Surabaya
RM
Revika M.
Business
9.7
/10
Reviewed 5 week(s) ago
The staff was quite helpful during check-in and check-out.
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Accommodation's Reply
08 Oct 2026
Dear Ms. Revika M., Thank you for your review and compliments. We are delighted to know that our staff provided excellent assistance and service throughout the check-in and check-out process. We hope to welcome you back for your next stay. Sincerely, The Management Team, Bekisar Hotel Surabaya
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D***i
10.0
/10
Reviewed 5 week(s) ago
This is my third stay here, and the location is great. The room isn't particularly large, but it's comfortable enough. The bathroom is clean, and the hot water works well. I hope the cleanliness and comfort of the rooms, along with the friendly and helpful staff, are maintained. ☺️
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Accommodation's Reply
08 Oct 2026
Dear Mr./Ms. D*i, Thank you for choosing Bekisar Hotel Surabaya for your third stay. We are delighted to hear that you were satisfied with the cleanliness of your room, the hot water facilities, the excellent location, and the friendly and helpful service from our staff. Your feedback and compliments encourage us to continue striving to maintain cleanliness, comfort, and quality of service. We sincerely hope to welcome you again at Bekisar Hotel Surabaya. Sincerely, The Management Team, Bekisar Hotel Surabaya
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B***u
Leisure
9.4
/10
Reviewed 6 week(s) ago
Nice and affordable hotel right across from Tunjungan Plaza.
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Accommodation's Reply
08 Oct 2026
Dear Valued Guest, Thank you very much for your excellent review. We are delighted that you enjoyed your stay at our hotel. We are especially glad that you were impressed with the reasonable prices and excellent location (opposite Tunjungan Plaza). We hope to welcome you again. Thank you once again, The Surabaya Bekiza Hotel Management Team.
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A***i
Business
10.0
/10
Reviewed 6 week(s) ago
Every time I go to Surabaya, it's always the best hotel choice. Everything is within walking distance.
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1 people find it helpful
Accommodation's Reply
08 Oct 2026
Dear Valued Guests, Thank you for your continued trust in Bekisar Hotel Surabaya each time you visit Surabaya. We are delighted to hear that our hotel's excellent location and proximity to various amenities have made your stay even more comfortable. We sincerely hope to welcome you again at Bekisar Hotel Surabaya. Sincerely, The Management Team, Bekisar Hotel Surabaya
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Verified Traveler
10.0
/10
Reviewed 6 week(s) ago
The service is excellent, and the room is quite comfortable. And it's close to everything!
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2 people find it helpful
Accommodation's Reply
08 Oct 2026
Dear Valued Guest, Thank you for your positive review and compliments. We are delighted to hear that you were satisfied with our service and room amenities, and appreciated Bekisar Hotel Surabaya's excellent location near many tourist attractions. We hope to welcome you back again in the future. Sincerely, The Management Team, Bekisar Hotel Surabaya
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Verified Traveler
10.0
/10
Reviewed 6 week(s) ago
Clean, neat, friendly staff. Central point of the crowd. Love it🥰
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Accommodation's Reply
29 Sep 2026
Dear Mr./Ms. G*t, Thank you for taking the time to write a positive review. We are delighted to hear that you were satisfied with the cleanliness and orderliness of the hotel and the friendly service you received from our staff. We are also glad that Bekisar Hotel Surabaya's excellent location made your stay convenient. Thank you for your compliments 🥰 We hope to welcome you back to Bekisar Hotel Surabaya again. Sincerely, The Management Team, Bekisar Hotel Surabaya
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HI
Harry I. U.
Business
6.7
/10
Reviewed 6 week(s) ago
Not soundproof. The exhaust sound lasted all night until morning, making it impossible to rest at all. The bathroom smelled damp. The AC also smelled bad.
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Accommodation's Reply
29 Sep 2026
Dear Mr. Harry I.U., Thank you for taking the time to write a review and share your experience with us. We understand the inconvenience you experienced, particularly regarding the car noise, the musty smell in the bathroom, and the uncomfortable air conditioning. We apologize for the inconvenience caused during your stay. We have taken your feedback into consideration and will contact the relevant teams immediately, specifically to check the condition of the air conditioning and the bathroom, and to find ways to reduce noise from the surrounding area of the hotel. Thank you for your feedback. We will use this information in our evaluations to improve guest comfort in the future. Sincerely, The Management Team, Begisar Hotel, Surabaya
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HI
Harry I. U.
Business
8.4
/10
Reviewed 6 week(s) ago
Not soundproof. The exhaust sound lasted all night until morning, making it impossible to rest at all. The bathroom smelled damp. The AC also smelled bad.
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Accommodation's Reply
29 Sep 2026
Dear Mr. Harry I.U., Thank you for taking the time to write a review and share your experience with us. We understand the inconvenience you experienced, particularly regarding the traffic noise, the musty smell in the bathroom, and the uncomfortable air conditioning. We apologize for any inconvenience that disturbed your sleep during your stay. Your feedback has been noted, and we will contact the relevant departments immediately to check the condition of the air conditioning and bathroom, and try to reduce noise from the surrounding area of the hotel. Thank you for your feedback. This information will be used as a reference for improving customer comfort in the future. Sincerely, The Management Team, Begisar Hotel, Surabaya
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Number of reviews per page
20
40
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