Bekizaar Hotel Surabaya

Hotels
Preferred Partner
8.4
/10
Very Good
9,155 reviews

What Guests Say About Their Stay

Distance To City Center (507)
Staff Friendliness (463)
Accessibility (399)
Bedroom (386)

Djoko M.

10.0
/ 10
From arrival to check-out, we were treated with kindness and friendliness without being asked. Furthermore, there was a street food stall and live music right in front of the lobby—a delight! I'll be back again next time. Thanks.
See original

f***a

10.0
/ 10
Friendly staff, close to everything. When I left my tumbler behind, the staff immediately found it and contacted me. Thank you, Bekizar.
See original

Yoshieana I.

10.0
/ 10
Really recommend it, if you want to go to TP, just cross the street, no need to go back and forth to grab it. The place is clean, the food is delicious, the service is very friendly.
See original

Verified Traveler

10.0
/ 10
Overall, everything is satisfactory.. The staff is friendly & very helpful, the room is clean, the water heater is quite good, the AC is cold. Right across from TP, although it turns out you have to go to the pedestrian bridge first. If you are lazy to cross, there are lots of fast food next door, just walk a short distance. I don't know about breakfast, chose a room without breakfast because I deliberately went culinary since morning. Next time I go to Surabaya, Bekizaar Hotel will be on my top list of choices ☺️
See original

Verified Traveler

9.4
/ 10
The hotel is very strategically located in front of Tunjungan Plaza and close to everything. The rooms are clean and reasonably priced. There's a cafe in front, which is really nice to sit around. I forgot to take a photo, and if I ever go back to Surabaya, I'd definitely stay at this hotel. The staff are also friendly, including the security guards, who are friendly and helpful.
See original
In the Area
See Map
Jl. Basuki Rahmad No. 15, Genteng, Surabaya, Jawa Timur, Indonesia, 60271

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Bekizaar Hotel Surabaya is a good choice when you are visiting Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Bekizaar Hotel Surabaya

Jl. Basuki Rahmad No. 15, Genteng, Surabaya, Jawa Timur, Indonesia, 60271
Discover More Places
Lobby Bekizaar Hotel Surabaya
Lobby 2 Bekizaar Hotel Surabaya

Discover More About Bekizaar Hotel Surabaya

Welcome to Bekizaar Hotel Surabaya, your premier destination for an unforgettable stay in the vibrant heart of Jawa Timur, Indonesia. Whether you're visiting for business or leisure, Bekizaar Hotel Surabaya offers a perfect blend of comfort, convenience, and exceptional service. Discover why this hotel is a top choice for travelers seeking a memorable experience. Room rates at Bekizaar Hotel Surabaya start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Bekizaar Hotel Surabaya Location

Bekizaar Hotel Surabaya is strategically situated in the bustling city of Surabaya, Jawa Timur. Located at Jl. Basuki Rahmad No. 15, Genteng, Surabaya, Jawa Timur, Indonesia, 60271, the hotel provides easy access to the city's key business districts and popular attractions. It is approximately a 30-minute drive from Juanda International Airport (SUB), offering a convenient gateway for both domestic and international travelers. The hotel's central location means you are never far from the pulse of the city, yet it offers a tranquil retreat from the urban hustle. The atmosphere surrounding Bekizaar Hotel Surabaya is one of dynamic energy, with proximity to vibrant commercial centers and cultural landmarks, making it an ideal base for exploration.

Bekizaar Hotel Surabaya Facilities & Services

Facilities for guests at Bekizaar Hotel Surabaya are designed to cater to every need, ensuring a comfortable and enjoyable stay. Our commitment is to provide a seamless experience for all our visitors.

  • Swimming Pool:

    Take a refreshing dip in our outdoor swimming pool, perfect for unwinding after a long day. Operating hours are from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay active during your stay at our well-equipped fitness center, available from 6:00 AM to 9:00 PM.
  • Restaurant:

    Enjoy a delightful culinary journey at our on-site restaurant, serving a variety of local and international dishes.
  • Bar:

    Relax with a drink at our stylish bar, the perfect spot for evening cocktails.
  • Meeting Rooms:

    For business travelers, we offer modern meeting facilities equipped with the latest technology.
  • Free Wi-Fi:

    Stay connected with complimentary high-speed internet access throughout the hotel.
  • 24-Hour Front Desk:

    Our dedicated staff is available around the clock to assist you with any requests.
  • Concierge Services:

    Get personalized recommendations and assistance with bookings for tours and transportation.
  • Luggage Storage:

    Secure storage is available for your convenience.
  • Daily Housekeeping:

    Enjoy a clean and comfortable environment with our daily housekeeping service.
  • Free Parking:

    Ample free parking space is available for guests traveling by car.

Bekizaar Hotel Surabaya Room Types

Discover a range of accommodations designed to suit every traveler's preference. The room types of Bekizaar Hotel Surabaya offer comfort and style, ensuring a restful night's sleep.

  • Deluxe Room:

    Available with City View or Garden View. Non-smoking rooms are standard, and some rooms feature a bathtub.
  • Executive Room:

    Offering enhanced amenities and a City View. These rooms are non-smoking, and select rooms include a bathtub.
  • Suite:

    Our spacious suites provide a luxurious experience with a City View. All suites are non-smoking, and feature a bathtub for ultimate relaxation.
  • Family Room:

    Ideal for families, these rooms offer ample space and comfort, typically with a Garden View. Non-smoking options are available, and some may include a bathtub.

Bekizaar Hotel Surabaya is not a pet-friendly hotel. Please note that smoking is prohibited in all guest rooms.

Bekizaar Hotel Surabaya Dining & Restaurants

Savor exquisite flavors at Bekizaar Hotel Surabaya's dining venues. Our culinary team is dedicated to providing a memorable gastronomic experience.

  • The Grand Cafe:

    Our main restaurant offers a diverse menu of Indonesian and international cuisine. Enjoy breakfast from 6:00 AM to 10:00 AM, lunch from 12:00 PM to 3:00 PM, and dinner from 6:00 PM to 10:00 PM. Estimated price per person for lunch or dinner is around PHP 800.
  • Sky Lounge Bar:

    Unwind with breathtaking city views and a selection of signature cocktails and light snacks. Open daily from 4:00 PM to 12:00 AM.

Bekizaar Hotel Surabaya Nearby Attractions and Activities

Explore the vibrant surroundings of Bekizaar Hotel Surabaya and discover the many attractions the city has to offer.

  • Tugu Pahlawan (Heroes Monument):

    A significant historical landmark commemorating the Battle of Surabaya.
  • House of Sampoerna:

    A museum and former cigarette factory offering a glimpse into Surabaya's industrial heritage.
  • Surabaya Town Square (Sutos):

    A popular lifestyle and entertainment complex with shops, restaurants, and cafes.
  • Ampel Mosque and Old City:

    A historic area featuring the beautiful Ampel Mosque and a vibrant Arab quarter.
  • Mangrove Forest Wonorejo:

    A natural escape offering a chance to explore diverse flora and fauna.

If you are looking for other activities around Bekizaar Hotel Surabaya, check out the best deals on Traveloka: Recommended activities in Surabaya!

How to Get to Bekizaar Hotel Surabaya from the Airport

Getting to Bekizaar Hotel Surabaya from Juanda International Airport (SUB) is convenient and straightforward. We offer various options to suit your travel needs.

  • Hotel Private Airport Transfer:

    For the utmost convenience, pre-book the airport transfer service of Bekizaar Hotel Surabaya. Our professional drivers will meet you at the arrival hall and escort you directly to the hotel. The estimated cost for this service is around PHP 1,500. You can arrange this through our concierge or directly via airport transfer services.
  • Taxi:

    Metered taxis are readily available at the airport. The journey to Bekizaar Hotel Surabaya typically takes 30-45 minutes, depending on traffic, and will cost approximately PHP 300-500.
  • Ride-hailing Service:

    You can also use a ride-hailing service booked through your smartphone. This offers a convenient and often cost-effective alternative to traditional taxis.

Planning your journey is easy, and we are here to assist you with any questions on how to get to Bekizaar Hotel Surabaya.

Summary of Why You Should Choose to Stay at Bekizaar Hotel Surabaya

Choosing Bekizaar Hotel Surabaya means opting for a superior travel experience in Jawa Timur. Here are the key reasons why you should make us your home away from home:

  • Prime Location:

    Centrally located with easy access to business, shopping, and cultural attractions.
  • Excellent Facilities:

    Enjoy our swimming pool, fitness center, and dining options.
  • Comfortable Rooms:

    A variety of well-appointed rooms to suit your needs.
  • Exceptional Service:

    Our friendly and professional staff are dedicated to making your stay memorable.
  • Value for Money:

    Competitive rates and special offers ensure a great stay without breaking the bank.

Discover the best Room availability at Bekizaar Hotel Surabaya and start planning your trip. For seamless Booking Bekizaar Hotel Surabaya, we recommend using Traveloka. You can also explore other accommodation options:

Book budget hotels in Jawa Timur

Easily book domestic and international flights at low prices

All facilities in Bekizaar Hotel Surabaya

Bar, Cafe and Lounge Bekizaar Hotel Surabaya
Bar, Cafe and Lounge
Functional Hall Bekizaar Hotel Surabaya
Functional Hall
Lobby Bekizaar Hotel Surabaya
Lobby
Accommodation Services Bekizaar Hotel Surabaya
Accommodation Services
Exterior Bekizaar Hotel Surabaya
Exterior

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Early check-in
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Set menu dinner
  • Set menu lunch

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Business Facilities

  • Business center
  • Computer station
  • Meeting facilities
  • Photocopier
  • Projector

General

  • AC
  • Non-smoking room
  • Smoking area

Transportation

  • Car rental
  • Valet parking

Accessibilty

  • Accessibility equipment
  • Accessible parking

Nearby Facilities

  • Gift shop
  • Shops

Things to Do

  • Barbecue
  • Massage

Connectivity

  • LAN Internet
  • Free WiFi

Kids and Pets

  • Babysitting

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Bekizaar Hotel Surabaya

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.
Read All

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Bekizaar Hotel Surabaya
96
Number of floors in Bekizaar Hotel Surabaya
8
Another facilities in Bekizaar Hotel Surabaya
Coffee/tea in lobby, Early check-in, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in Bekizaar Hotel Surabaya

What are available facilities at Bekizaar Hotel Surabaya?
There are top facilites at Bekizaar Hotel Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Bekizaar Hotel Surabaya?
The standard check-in time at Bekizaar Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Bekizaar Hotel Surabaya provide breakfast?
Yes, Bekizaar Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Bekizaar Hotel Surabaya?
Bekizaar Hotel Surabaya is a 3.0-star hotel.
How many floors does Bekizaar Hotel Surabaya have?
Bekizaar Hotel Surabaya has 8 floors.
See All

More Reviews from Other Guests in Bekizaar Hotel Surabaya

Overall Ratings & Reviews Bekizaar Hotel Surabaya

Traveloka (9,115)
Other sources (40)
8.5
Very Good
From 9,115 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.1

Location

8.9

Service and Facilites

8.5

People often mention about Bekizaar Hotel Surabaya
All
Distance to City Center (316)
Staff Friendliness (292)
Bedroom (260)
Accessibility (256)
Ambiance (253)
Bathroom (240)
Surroundings (236)
Hotel Area (236)
Check-in/out Time (185)
Taste (177)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Bekizaar Hotel Surabaya

Number of reviews per page
20
40
Customer reviews
Puri A. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 day(s) ago
It's quite comfortable, but unfortunately, there's not enough space for motorbike parking and it's poorly organized. Furthermore, the bathrooms lack showers for prayer.
Translated by Google Icon
See original
Find this review helpful?
Andriyani A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
It's always a pleasure to stay here when in Surabaya.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Clean hotel, friendly service, close to everywhere.
Translated by Google Icon
See original
Find this review helpful?
M***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
The hotel's strategic location, close to the city center.
Translated by Google Icon
See original
Find this review helpful?
Djoko M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
From arrival to check-out, we were treated with kindness and friendliness without being asked. Furthermore, there was a street food stall and live music right in front of the lobby—a delight! I'll be back again next time. Thanks.
Translated by Google Icon
See original
1 people find it helpful
f***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Friendly staff, close to everything. When I left my tumbler behind, the staff immediately found it and contacted me. Thank you, Bekizar.
Translated by Google Icon
See original
Find this review helpful?
N***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
So subscribe now, every time you go to Surabaya you will definitely stay here
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Fitrah A. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
A very strategic hotel in the city center.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Jul 2026
Dear Ms. Fitrah A.P., Thank you for taking the time to write a review for Bekisar Hotel Surabaya. We are delighted to hear that you appreciated our excellent location in the heart of Surabaya, making your travel and activities more convenient during your stay. Thank you for your compliments. We hope to welcome you back to Bekisar Hotel Surabaya again in the future. Sincerely, The Management Team, Bekisar Hotel Surabaya
Translated by Google Icon
See original
Dwi J. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
A comfortable hotel close to entertainment facilities.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Jul 2026
Dear Ms./Mrs. Dwee J. A., Thank you for taking the time to write a review for Bekisar Hotel Surabaya. We are delighted to hear that you were comfortable during your stay and appreciated our location near shopping malls and entertainment venues in Surabaya. Thank you for your compliments. We hope to welcome you back to Bekisar Hotel Surabaya in the future. Sincerely, The Management Team, Bekisar Hotel Surabaya
Translated by Google Icon
See original
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Hotel staff is friendly, good facilities need to be maintained and improved so that guests feel comfortable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Jul 2026
Dear Mr. G*T, Thank you for taking the time to write a review for Bekisar Hotel Surabaya. We are delighted to hear that you were satisfied with the friendliness of our staff and the facilities we provided. Your compliments and suggestions encourage us to continue striving to maintain and improve the quality of our service in order to provide the best possible comfort for all our guests. We hope to welcome you back to Bekisar Hotel Surabaya in the future. Sincerely, The Management Team, Bekisar Hotel Surabaya
Translated by Google Icon
See original
J***n
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The staff is very friendly and the location is very strategic.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Jul 2026
Dear Mr. J*n, Thank you for taking the time to write a review for Bekisar Hotel Surabaya. We are delighted to hear that you were impressed with the friendliness of our staff and the hotel's excellent location. Your compliments encourage us to strive to provide the best service to all our guests. We hope to welcome you back to Bekisar Hotel Surabaya again in the future. Sincerely, The Management Team, Bekisar Hotel Surabaya
Translated by Google Icon
See original
Andriy D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The location is opposite Tunjungan Plaza and is close by.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Jul 2026
Dear Mr. Andriy D., Thank you for taking the time to write a review for Bekisar Hotel Surabaya. We are delighted to hear that you appreciated our hotel's excellent location, directly opposite Tunjunggan Plaza and close to many attractions in the heart of Surabaya. Thank you for your compliments. We hope to welcome you back to Bekisar Hotel Surabaya on your next visit. Sincerely, The Management Team, Bekisar Hotel Surabaya
Translated by Google Icon
See original
sayoko p.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 3 week(s) ago
I like it, just the food, please check the taste level again.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Jul 2026
Dear Ms. Sayoko P., Thank you for taking the time to write a review for Bekisar Hotel Surabaya. We are delighted to hear that you enjoyed your stay with us. Thank you also for your feedback regarding the taste of our food. Your suggestions will be taken into consideration and evaluated by our team to further improve the quality of our food and service. We hope to welcome you back to Bekisar Hotel Surabaya on your next visit. Sincerely, The Management Team, Bekisar Hotel Surabaya
Translated by Google Icon
See original
Y***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Next time I go to Surabaya, I will stay here again.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Jul 2026
Dear Valued Guest, Thank you for your trust and review of Bekisar Hotel Surabaya. We are delighted to learn that you plan to stay with us again when you visit Surabaya. Your trust motivates us to continue providing the best service. We sincerely hope to welcome you back to Bekisar Hotel Surabaya. Sincerely, The Management Team, Bekisar Hotel Surabaya
Translated by Google Icon
See original
E***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
strategic location close to TP
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Jul 2026
Dear Mr./Ms. E*y, Thank you for taking the time to write a review for Bekisar Hotel Surabaya. We are delighted to hear that you enjoyed our hotel's excellent location and proximity to Tunjunggan Plaza, which makes it convenient for you to enjoy various activities in Surabaya. Thank you for your compliments. We hope to welcome you back to Bekisar Hotel Surabaya again in the future. Sincerely, The Management Team, Bekisar Hotel Surabaya
Translated by Google Icon
See original
Profile Picture
Sri N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
If you go to TP, just walk through the crossing, it's very close and you can go straight into TP 1.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
03 Jul 2026
Dear Mr. N., Thank you for choosing Bekisar Hotel Surabaya and for taking the time to write a positive review. We are delighted to hear that you appreciated our hotel's excellent location, which provides convenient access to Tunjungan Plaza and TP 1 (just across the pedestrian crossing). Thank you for your compliments. We hope to welcome you back to Bekisar Hotel Surabaya again and provide you with a similarly memorable stay on your next visit. Sincerely, Zainul Afandi, General Manager
Translated by Google Icon
See original
Yoshieana I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Really recommend it, if you want to go to TP, just cross the street, no need to go back and forth to grab it. The place is clean, the food is delicious, the service is very friendly.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
03 Jul 2026
Dear Ms. Yoshiena L., Thank you for your excellent review and feedback about Bekisar Hotel Surabaya. We are delighted to hear that you appreciated our convenient location, which allowed easy access to Tunjungan Plaza without the need for additional transportation. We also appreciate your appreciation for the cleanliness of the room, the taste of the breakfast, and the friendly service from our staff. Your positive review encourages our entire team to continue striving to provide the best possible guest experience. We hope to welcome you back to Bekisar Hotel Surabaya on your next visit. Sincerely, Sainul Afandi, General Manager
Translated by Google Icon
See original
L***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Had a delicious breakfast. Friendly staff.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
03 Jul 2026
Dear Ms. L*a, Thank you for choosing Bekisar Hotel Surabaya and for taking the time to write a positive review. We are delighted to hear that you enjoyed the breakfast and the friendly service from our staff. Your compliments are an encouragement to our entire team to continue providing the best service to all our guests. We hope to welcome you back to Bekisar Hotel Surabaya on your next visit. Sincerely, Zainul Afandi, General Manager
Translated by Google Icon
See original
m***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Comfortable hotel and close to shopping.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
03 Jul 2026
Dear Mr./Ms. m*h, Thank you for choosing Bekisar Hotel Surabaya and for taking the time to write a review. We are delighted to hear that you were comfortable during your stay and appreciated our location, which is close to various shopping malls, making it easy for you to enjoy Surabaya's activities. Thank you for your trust. We hope to welcome you back to Bekisar Hotel Surabaya on your next visit. Sincerely, Zainul Affandi, General Manager
Translated by Google Icon
See original
Y***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
It's close by, but it's so much fun without the hassle. It's super easy to get to everything, top notch 😅
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
03 Jul 2026
Dear Mr./Ms. Y*i, Thank you for choosing Bekisar Hotel Surabaya and for taking the time to share your experience. We are delighted to hear that you appreciated our excellent location, which allows you convenient access to the train station, shopping malls, and food centers around the hotel. Thank you for your compliments. Your review encourages us to continue striving for the best service. We hope to welcome you back to Bekisar Hotel Surabaya on your next visit. Sincerely, Zainul Affandi, General Manager
Translated by Google Icon
See original
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Bekizaar Hotel Surabaya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Bekizaar Hotel Surabaya

Traveloka (9,115)
Other sources (40)
8.5
Very Good
From 9,115 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.1

Location

8.9

Service and Facilites

8.5

People often mention about Bekizaar Hotel Surabaya
All
Distance to City Center (316)
Staff Friendliness (292)
Bedroom (260)
Accessibility (256)
Ambiance (253)
Bathroom (240)
Surroundings (236)
Hotel Area (236)
Check-in/out Time (185)
Taste (177)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Bekizaar Hotel Surabaya

Number of reviews per page
20
40
Customer reviews
Puri A. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 day(s) ago
It's quite comfortable, but unfortunately, there's not enough space for motorbike parking and it's poorly organized. Furthermore, the bathrooms lack showers for prayer.
Translated by Google Icon
See original
Find this review helpful?
Andriyani A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
It's always a pleasure to stay here when in Surabaya.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Clean hotel, friendly service, close to everywhere.
Translated by Google Icon
See original
Find this review helpful?
M***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
The hotel's strategic location, close to the city center.
Translated by Google Icon
See original
Find this review helpful?
Djoko M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
From arrival to check-out, we were treated with kindness and friendliness without being asked. Furthermore, there was a street food stall and live music right in front of the lobby—a delight! I'll be back again next time. Thanks.
Translated by Google Icon
See original
1 people find it helpful
f***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Friendly staff, close to everything. When I left my tumbler behind, the staff immediately found it and contacted me. Thank you, Bekizar.
Translated by Google Icon
See original
Find this review helpful?
N***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
So subscribe now, every time you go to Surabaya you will definitely stay here
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Fitrah A. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
A very strategic hotel in the city center.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Jul 2026
Dear Ms. Fitrah A.P., Thank you for taking the time to write a review for Bekisar Hotel Surabaya. We are delighted to hear that you appreciated our excellent location in the heart of Surabaya, making your travel and activities more convenient during your stay. Thank you for your compliments. We hope to welcome you back to Bekisar Hotel Surabaya again in the future. Sincerely, The Management Team, Bekisar Hotel Surabaya
Translated by Google Icon
See original
Dwi J. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
A comfortable hotel close to entertainment facilities.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Jul 2026
Dear Ms./Mrs. Dwee J. A., Thank you for taking the time to write a review for Bekisar Hotel Surabaya. We are delighted to hear that you were comfortable during your stay and appreciated our location near shopping malls and entertainment venues in Surabaya. Thank you for your compliments. We hope to welcome you back to Bekisar Hotel Surabaya in the future. Sincerely, The Management Team, Bekisar Hotel Surabaya
Translated by Google Icon
See original
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Hotel staff is friendly, good facilities need to be maintained and improved so that guests feel comfortable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Jul 2026
Dear Mr. G*T, Thank you for taking the time to write a review for Bekisar Hotel Surabaya. We are delighted to hear that you were satisfied with the friendliness of our staff and the facilities we provided. Your compliments and suggestions encourage us to continue striving to maintain and improve the quality of our service in order to provide the best possible comfort for all our guests. We hope to welcome you back to Bekisar Hotel Surabaya in the future. Sincerely, The Management Team, Bekisar Hotel Surabaya
Translated by Google Icon
See original
J***n
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The staff is very friendly and the location is very strategic.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Jul 2026
Dear Mr. J*n, Thank you for taking the time to write a review for Bekisar Hotel Surabaya. We are delighted to hear that you were impressed with the friendliness of our staff and the hotel's excellent location. Your compliments encourage us to strive to provide the best service to all our guests. We hope to welcome you back to Bekisar Hotel Surabaya again in the future. Sincerely, The Management Team, Bekisar Hotel Surabaya
Translated by Google Icon
See original
Andriy D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The location is opposite Tunjungan Plaza and is close by.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Jul 2026
Dear Mr. Andriy D., Thank you for taking the time to write a review for Bekisar Hotel Surabaya. We are delighted to hear that you appreciated our hotel's excellent location, directly opposite Tunjunggan Plaza and close to many attractions in the heart of Surabaya. Thank you for your compliments. We hope to welcome you back to Bekisar Hotel Surabaya on your next visit. Sincerely, The Management Team, Bekisar Hotel Surabaya
Translated by Google Icon
See original
sayoko p.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 3 week(s) ago
I like it, just the food, please check the taste level again.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Jul 2026
Dear Ms. Sayoko P., Thank you for taking the time to write a review for Bekisar Hotel Surabaya. We are delighted to hear that you enjoyed your stay with us. Thank you also for your feedback regarding the taste of our food. Your suggestions will be taken into consideration and evaluated by our team to further improve the quality of our food and service. We hope to welcome you back to Bekisar Hotel Surabaya on your next visit. Sincerely, The Management Team, Bekisar Hotel Surabaya
Translated by Google Icon
See original
Y***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Next time I go to Surabaya, I will stay here again.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Jul 2026
Dear Valued Guest, Thank you for your trust and review of Bekisar Hotel Surabaya. We are delighted to learn that you plan to stay with us again when you visit Surabaya. Your trust motivates us to continue providing the best service. We sincerely hope to welcome you back to Bekisar Hotel Surabaya. Sincerely, The Management Team, Bekisar Hotel Surabaya
Translated by Google Icon
See original
E***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
strategic location close to TP
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Jul 2026
Dear Mr./Ms. E*y, Thank you for taking the time to write a review for Bekisar Hotel Surabaya. We are delighted to hear that you enjoyed our hotel's excellent location and proximity to Tunjunggan Plaza, which makes it convenient for you to enjoy various activities in Surabaya. Thank you for your compliments. We hope to welcome you back to Bekisar Hotel Surabaya again in the future. Sincerely, The Management Team, Bekisar Hotel Surabaya
Translated by Google Icon
See original
Profile Picture
Sri N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
If you go to TP, just walk through the crossing, it's very close and you can go straight into TP 1.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
03 Jul 2026
Dear Mr. N., Thank you for choosing Bekisar Hotel Surabaya and for taking the time to write a positive review. We are delighted to hear that you appreciated our hotel's excellent location, which provides convenient access to Tunjungan Plaza and TP 1 (just across the pedestrian crossing). Thank you for your compliments. We hope to welcome you back to Bekisar Hotel Surabaya again and provide you with a similarly memorable stay on your next visit. Sincerely, Zainul Afandi, General Manager
Translated by Google Icon
See original
Yoshieana I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Really recommend it, if you want to go to TP, just cross the street, no need to go back and forth to grab it. The place is clean, the food is delicious, the service is very friendly.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
03 Jul 2026
Dear Ms. Yoshiena L., Thank you for your excellent review and feedback about Bekisar Hotel Surabaya. We are delighted to hear that you appreciated our convenient location, which allowed easy access to Tunjungan Plaza without the need for additional transportation. We also appreciate your appreciation for the cleanliness of the room, the taste of the breakfast, and the friendly service from our staff. Your positive review encourages our entire team to continue striving to provide the best possible guest experience. We hope to welcome you back to Bekisar Hotel Surabaya on your next visit. Sincerely, Sainul Afandi, General Manager
Translated by Google Icon
See original
L***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Had a delicious breakfast. Friendly staff.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
03 Jul 2026
Dear Ms. L*a, Thank you for choosing Bekisar Hotel Surabaya and for taking the time to write a positive review. We are delighted to hear that you enjoyed the breakfast and the friendly service from our staff. Your compliments are an encouragement to our entire team to continue providing the best service to all our guests. We hope to welcome you back to Bekisar Hotel Surabaya on your next visit. Sincerely, Zainul Afandi, General Manager
Translated by Google Icon
See original
m***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Comfortable hotel and close to shopping.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
03 Jul 2026
Dear Mr./Ms. m*h, Thank you for choosing Bekisar Hotel Surabaya and for taking the time to write a review. We are delighted to hear that you were comfortable during your stay and appreciated our location, which is close to various shopping malls, making it easy for you to enjoy Surabaya's activities. Thank you for your trust. We hope to welcome you back to Bekisar Hotel Surabaya on your next visit. Sincerely, Zainul Affandi, General Manager
Translated by Google Icon
See original
Y***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
It's close by, but it's so much fun without the hassle. It's super easy to get to everything, top notch 😅
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
03 Jul 2026
Dear Mr./Ms. Y*i, Thank you for choosing Bekisar Hotel Surabaya and for taking the time to share your experience. We are delighted to hear that you appreciated our excellent location, which allows you convenient access to the train station, shopping malls, and food centers around the hotel. Thank you for your compliments. Your review encourages us to continue striving for the best service. We hope to welcome you back to Bekisar Hotel Surabaya on your next visit. Sincerely, Zainul Affandi, General Manager
Translated by Google Icon
See original
Number of reviews per page
20
40