Bekizaar Hotel Surabaya

Hotels
Preferred Partner
8.4
/10
Very Good
8,931 reviews

What Guests Say About Their Stay

Distance To City Center (439)
Staff Friendliness (401)
Accessibility (346)
Bedroom (337)
Summarized by AI
The community consensus is that Bekizaar Hotel offers a prime location in Surabaya, directly across from Tunjungan Plaza, making it exceptionally convenient for shopping and dining. Guests consistently praise the friendly and helpful staff, noting the cleanliness and comfort of the rooms. Its central location provides easy access to various attractions and culinary spots, enhancing the overall stay experience.

FRANCISCA A.

9.4
/ 10
If you want to be close to the mall, I recommend staying at this hotel. It's very pleasant and comfortable. The staff is very friendly and helpful.
See original

S***i

10.0
/ 10
Friendly staff, excellent service, very affordable prices, close to mall access, delicious food with quite a variety, always stay here when in Surabaya.
See original

Anto

9.7
/ 10
A place to stay in the city center, across from TP, and close to everything. Everything was great, from the service to the cleanliness of the rooms to the comfort.
See original

s***i

10.0
/ 10
The hotel is comfortable, clean, and the staff are friendly. It's just a short walk across the street from Tunjungan Plaza. I always stay here when I'm in Surabaya.
See original

Irene S.

9.4
/ 10
I love this hotel because its location is absolutely perfect. It's very close to the TP and other food centers. There's no problem finding food while staying here. The rooms and bathrooms are clean.
See original
In the Area
See Map
Jl. Basuki Rahmad No. 15, Genteng, Surabaya, Jawa Timur, Indonesia, 60271

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Bekizaar Hotel Surabaya is a good choice when you are visiting Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Bekizaar Hotel Surabaya

Jl. Basuki Rahmad No. 15, Genteng, Surabaya, Jawa Timur, Indonesia, 60271
Discover More Places
Lobby Bekizaar Hotel Surabaya
Lobby 2 Bekizaar Hotel Surabaya

Discover More About Bekizaar Hotel Surabaya

Location


Staying at Bekizaar Hotel Surabaya is a good choice when you are visiting Genteng.

About Bekizaar Hotel Surabaya

For you, travelers who wish to travel comfortably on a budget, Bekizaar Hotel Surabaya is the perfect place to stay that provides decent facilities as well as great services.

Are you a shopaholic? Staying at Bekizaar Hotel Surabaya will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Bekizaar Hotel Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Bekizaar Hotel Surabaya, a wonderful accommodation for your family holiday.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Bekizaar Hotel Surabaya.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Bekizaar Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Bekizaar Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Bekizaar Hotel Surabaya is the right place to stay.

All facilities in Bekizaar Hotel Surabaya

Bar, Cafe and Lounge Bekizaar Hotel Surabaya
Bar, Cafe and Lounge
Functional Hall Bekizaar Hotel Surabaya
Functional Hall
Lobby Bekizaar Hotel Surabaya
Lobby
Accommodation Services Bekizaar Hotel Surabaya
Accommodation Services
Exterior Bekizaar Hotel Surabaya
Exterior

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Early check-in
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Set menu dinner
  • Set menu lunch

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Business Facilities

  • Business center
  • Computer station
  • Meeting facilities
  • Photocopier
  • Projector

General

  • AC
  • Non-smoking room
  • Smoking area

Transportation

  • Car rental
  • Valet parking

Accessibilty

  • Accessibility equipment
  • Accessible parking

Nearby Facilities

  • Gift shop
  • Shops

Things to Do

  • Barbecue
  • Massage

Connectivity

  • LAN Internet
  • Free WiFi

Kids and Pets

  • Babysitting

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Bekizaar Hotel Surabaya

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.
Read All

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Bekizaar Hotel Surabaya
96
Number of floors in Bekizaar Hotel Surabaya
8
Another facilities in Bekizaar Hotel Surabaya
Coffee/tea in lobby, Early check-in, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in Bekizaar Hotel Surabaya

What are available facilities at Bekizaar Hotel Surabaya?
There are top facilites at Bekizaar Hotel Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Bekizaar Hotel Surabaya?
The standard check-in time at Bekizaar Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Bekizaar Hotel Surabaya provide breakfast?
Yes, Bekizaar Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Bekizaar Hotel Surabaya?
Bekizaar Hotel Surabaya is a 3.0-star hotel.
How many floors does Bekizaar Hotel Surabaya have?
Bekizaar Hotel Surabaya has 8 floors.
See All

More Reviews from Other Guests in Bekizaar Hotel Surabaya

Overall Ratings & Reviews Bekizaar Hotel Surabaya

Traveloka (8,891)
Other sources (40)
8.5
Very Good
From 8,891 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.1

Location

8.9

Service and Facilites

8.5

Summarized by AI

The community consensus is that Bekizaar Hotel offers a prime location in Surabaya, directly across from Tunjungan Plaza, making it exceptionally convenient for shopping and dining. Guests consistently praise the friendly and helpful staff, noting the cleanliness and comfort of the rooms. Its central location provides easy access to various attractions and culinary spots, enhancing the overall stay experience.
Strategic Location
Bekizaar Hotel's strategic location is a highlight for many guests, with its proximity to Tunjungan Plaza. Being directly opposite the mall provides easy access to shopping, dining, and entertainment. The convenience of the location is frequently mentioned, making it a favorite for travelers seeking easy access to Surabaya's attractions.
Staff Behavior
The staff at Bekizaar Hotel are consistently praised for their friendliness and helpfulness. Guests often highlight the welcoming and efficient service during check-in and throughout their stay. This positive feedback underscores the staff's commitment to ensuring a pleasant experience for all visitors.
Comfortable Bed
Guests frequently mention the comfort and cleanliness of the rooms at Bekizaar Hotel. The quiet environment inside the rooms, despite the hotel's central location, is appreciated. Ensuring a restful stay for all visitors.
People often mention about Bekizaar Hotel Surabaya
All
Distance to City Center (284)
Staff Friendliness (263)
Bedroom (235)
Accessibility (230)
Ambiance (228)
Bathroom (215)
Hotel Area (209)
Surroundings (207)
Check-in/out Time (169)
Taste (158)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Bekizaar Hotel Surabaya

Number of reviews per page
20
40
Customer reviews
Doni S.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The most appropriate choice is to stay at a hotel located in the city center at a fairly affordable price.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
08 Apr 2026
Dear Mr. Doni S., Thank you for your review of Begisar Hotel Surabaya. Your feedback will help us improve the hotel in the future. We hope you will stay with us again, and we will certainly provide you with the best service. Sincerely, Sainul Affandi (General Manager)
Translated by Google Icon
See original
Anjar A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 day(s) ago
It's a top choice for accommodation in Surabaya. Affordable and easily accessible, close to shopping and dining options.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Apr 2026
Dear Ms./Mrs. Anjar A., Thank you for your review of Bekisar Hotel Surabaya. Your review will help us improve the hotel in the future. We hope you will stay with us again, and we will certainly provide you with the best service. Sincerely, Sainul Affandi (General Manager)
Translated by Google Icon
See original
Profile Picture
Wanda H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 7 day(s) ago
My mother's room here on the 3rd floor is fine, it's not tiring because it's easy to access.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Apr 2026
Dear Ms. Wanda H., Thank you for your review of Bekisar Hotel Surabaya. Your feedback will help us improve our hotel in the future. We hope you will stay with us again, and we will certainly provide you with the best service. Sincerely, Sainul Affandi (General Manager)
Translated by Google Icon
See original
Profile Picture
FRANCISCA A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 day(s) ago
If you want to be close to the mall, I recommend staying at this hotel. It's very pleasant and comfortable. The staff is very friendly and helpful.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Apr 2026
Dear Ms. Francisca A., Thank you for your review of Begisar Hotel Surabaya. Your review will help us improve in the future. We hope you will stay with us again and we will provide you with the best service. Sincerely, Sainul Affandi (General Manager)
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Comfortable and close to the city center, transportation access is also easy
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
08 Apr 2026
Dear Mr./Mrs. G*t, Thank you for your review of Begisar Hotel Surabaya. Your review will help us improve in the future. We hope you will stay with us again and we will certainly provide you with the best service. Sincerely, Zainul Afandi (General Manager)
Translated by Google Icon
See original
A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The rooms are comfortable and clean and the hotel staff are friendly.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Apr 2026
Dear Valued Guest, Thank you for reviewing Begisar Hotel Surabaya. Your feedback will help us improve our services in the future. We hope you will return to stay with us again, and we are committed to providing you with the best possible service. Sincerely, Sainul Affandi (General Manager)
Translated by Google Icon
See original
ady h.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Alhamdulillah... Nice hotel, very friendly staff... and in the city center
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Apr 2026
Dear Mr. Ady H, Thank you for your review of Bekizaar Surabaya Hotel. Your feedback will help us improve the hotel in the future. We hope you will stay with us again and we will certainly provide you with the best service. Sincerely, Zainul Afandi (General Manager)
Translated by Google Icon
See original
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Good, good service, valet parking
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Apr 2026
Dear Mr./Ms. A*a, Thank you for your review of Bekisar Hotel Surabaya. Your review will help us improve in the future. We hope you will stay with us again and we will certainly provide you with the best service. Sincerely, Zainul Afandi (General Manager)
Translated by Google Icon
See original
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The hotel's location is strategic, just a short walk to the airport. The hotel is clean, and although the rooms are small, they're still okay. The service is friendly, and you can leave frozen food in the freezer. It's the best.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Apr 2026
Dear Mr./Ms. A*a, Thank you for your review of Bekisar Hotel Surabaya. Your review will help us improve in the future. We hope you will stay with us again and we will certainly provide you with the best service. Sincerely, Zainul Afandi (General Manager)
Translated by Google Icon
See original
S***n
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The staff were very friendly, and we were greeted in every corridor, making us feel comfortable in the hotel. The cleanliness was excellent and very pleasant, but for room 503, please replace or service the AC because the AC was not cold enough, I had difficulty sleeping at night because I felt hot.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Apr 2026
Dear S*n, Thank you for leaving a review of Bekizar Surabaya Hotel. We sincerely apologize for any inconvenience you experienced during your stay. Your valuable feedback will be of great help in improving our services in the future. We hope you will visit our hotel again, and we will do our utmost to provide you with the best possible service. Thank you. Zainul Apandi (General Manager)
Translated by Google Icon
See original
H***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The hotel's strategic location, across the street from Tunjungan Plaza Mall, makes it perfect for both leisure and business trips. The staff is friendly, and there's a street food stall right in front of the hotel, so you won't have to worry if you're hungry at night. Unfortunately, the room wasn't soundproof, so you could hear the activity in the adjoining room.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Apr 2026
Dear Mr./Ms. H*s, Thank you for your review of Begisar Hotel Surabaya. Your review will help us improve in the future. We hope you will stay with us again and we will certainly provide you with the best service. Sincerely, Zainul Afandi (General Manager)
Translated by Google Icon
See original
H***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The hotel's strategic location, across the street from Tunjungan Plaza Mall, makes it perfect for both leisure and business trips. The staff is friendly, and there's a street food stall right in front of the hotel, so you won't have to worry if you're hungry at night. Unfortunately, the room wasn't soundproof, so you could hear the activity in the adjoining room.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Apr 2026
Dear Mr./Ms. H*s, Thank you for your review of Begisar Hotel Surabaya. Your review will help us improve in the future. We hope you will stay with us again and we will certainly provide you with the best service. Sincerely, Zainul Afandi (General Manager)
Translated by Google Icon
See original
P***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Thank God, it's quite comfortable, the staff are friendly, just cross over to TP if you want to shop.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Apr 2026
Dear Mr./Ms. Pi, Thank you for reviewing Begisar Hotel Surabaya. Your review will help us improve in the future. We hope you will stay with us again, and we will certainly provide you with the best service. Sincerely, Sainul Affandi (General Manager)
Translated by Google Icon
See original
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The hotel staff were very friendly and helpful during check in. The rooms were comfortable, clean, quiet, affordable and centrally located.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Apr 2026
Dear Mr./Mrs. G*t, Thank you for your review of Begisar Hotel Surabaya. Your review will help us improve in the future. We hope you will stay with us again and we will certainly provide you with the best service. Sincerely, Zainul Afandi (General Manager)
Translated by Google Icon
See original
S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Friendly staff, excellent service, very affordable prices, close to mall access, delicious food with quite a variety, always stay here when in Surabaya.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Apr 2026
Dear Mr./Ms. S*i, Thank you for your review of Bekisar Hotel Surabaya. Your review will help us improve in the future. We hope you will stay with us again and we will certainly provide you with the best service. Sincerely, Zainul Afandi (General Manager)
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
Close to TP and the center by 2
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Apr 2026
Dear Valued Customer, Thank you for reviewing Begisar Hotel Surabaya. Your feedback will help us improve the hotel in the future. We hope you will stay with us again, and we will be sure to provide you with the best service. Sincerely, Sainul Affandi (General Manager)
Translated by Google Icon
See original
H***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Highly recommended for those who want to go to the mall, because the mall is just across the pedestrian bridge.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Mar 2026
Dear Ms./Mrs. Hye, Thank you for your review of Begisar Hotel Surabaya. Your review will help us improve in the future. We hope you will stay with us again, and we will certainly provide you with the best service. Sincerely, Sainul Affandi (General Manager)
Translated by Google Icon
See original
b***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Comfortable, clean hotel close to shopping center
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Mar 2026
Dear Mr./Ms. BE, Thank you for your review of Varna Culture Hotel Soerabaia. Your review will help us improve in the future. We hope you will stay with us again, and we will certainly provide you with the best service. Sincerely, Sainul Affandi (General Manager)
Translated by Google Icon
See original
F***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel staff is very friendly and the service is very friendly when checking in and checking out.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Feb 2026
Dear Mr./Ms. F*r, Thank you for your review of Begisar Hotel Surabaya. Your review will help us improve in the future. We hope you will stay with us again and we will certainly provide you with the best service. Sincerely, Zainul Afandi (General Manager)
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Hotel in the city center very close to TP mall
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Feb 2026
Dear Mr./Mrs. G*t, Thank you for your review of Begisar Hotel Surabaya. Your review will help us improve in the future. We hope you will stay with us again and we will certainly provide you with the best service. Sincerely, Zainul Afandi (General Manager)
Translated by Google Icon
See original
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Bekizaar Hotel Surabaya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Bekizaar Hotel Surabaya

Traveloka (8,891)
Other sources (40)
8.5
Very Good
From 8,891 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.1

Location

8.9

Service and Facilites

8.5

Summarized by AI

The community consensus is that Bekizaar Hotel offers a prime location in Surabaya, directly across from Tunjungan Plaza, making it exceptionally convenient for shopping and dining. Guests consistently praise the friendly and helpful staff, noting the cleanliness and comfort of the rooms. Its central location provides easy access to various attractions and culinary spots, enhancing the overall stay experience.
Strategic Location
Bekizaar Hotel's strategic location is a highlight for many guests, with its proximity to Tunjungan Plaza. Being directly opposite the mall provides easy access to shopping, dining, and entertainment. The convenience of the location is frequently mentioned, making it a favorite for travelers seeking easy access to Surabaya's attractions.
Staff Behavior
The staff at Bekizaar Hotel are consistently praised for their friendliness and helpfulness. Guests often highlight the welcoming and efficient service during check-in and throughout their stay. This positive feedback underscores the staff's commitment to ensuring a pleasant experience for all visitors.
Comfortable Bed
Guests frequently mention the comfort and cleanliness of the rooms at Bekizaar Hotel. The quiet environment inside the rooms, despite the hotel's central location, is appreciated. Ensuring a restful stay for all visitors.
People often mention about Bekizaar Hotel Surabaya
All
Distance to City Center (284)
Staff Friendliness (263)
Bedroom (235)
Accessibility (230)
Ambiance (228)
Bathroom (215)
Hotel Area (209)
Surroundings (207)
Check-in/out Time (169)
Taste (158)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Bekizaar Hotel Surabaya

Number of reviews per page
20
40
Customer reviews
Doni S.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The most appropriate choice is to stay at a hotel located in the city center at a fairly affordable price.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
08 Apr 2026
Dear Mr. Doni S., Thank you for your review of Begisar Hotel Surabaya. Your feedback will help us improve the hotel in the future. We hope you will stay with us again, and we will certainly provide you with the best service. Sincerely, Sainul Affandi (General Manager)
Translated by Google Icon
See original
Anjar A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 day(s) ago
It's a top choice for accommodation in Surabaya. Affordable and easily accessible, close to shopping and dining options.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Apr 2026
Dear Ms./Mrs. Anjar A., Thank you for your review of Bekisar Hotel Surabaya. Your review will help us improve the hotel in the future. We hope you will stay with us again, and we will certainly provide you with the best service. Sincerely, Sainul Affandi (General Manager)
Translated by Google Icon
See original
Profile Picture
Wanda H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 7 day(s) ago
My mother's room here on the 3rd floor is fine, it's not tiring because it's easy to access.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Apr 2026
Dear Ms. Wanda H., Thank you for your review of Bekisar Hotel Surabaya. Your feedback will help us improve our hotel in the future. We hope you will stay with us again, and we will certainly provide you with the best service. Sincerely, Sainul Affandi (General Manager)
Translated by Google Icon
See original
Profile Picture
FRANCISCA A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 day(s) ago
If you want to be close to the mall, I recommend staying at this hotel. It's very pleasant and comfortable. The staff is very friendly and helpful.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Apr 2026
Dear Ms. Francisca A., Thank you for your review of Begisar Hotel Surabaya. Your review will help us improve in the future. We hope you will stay with us again and we will provide you with the best service. Sincerely, Sainul Affandi (General Manager)
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Comfortable and close to the city center, transportation access is also easy
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
08 Apr 2026
Dear Mr./Mrs. G*t, Thank you for your review of Begisar Hotel Surabaya. Your review will help us improve in the future. We hope you will stay with us again and we will certainly provide you with the best service. Sincerely, Zainul Afandi (General Manager)
Translated by Google Icon
See original
A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The rooms are comfortable and clean and the hotel staff are friendly.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Apr 2026
Dear Valued Guest, Thank you for reviewing Begisar Hotel Surabaya. Your feedback will help us improve our services in the future. We hope you will return to stay with us again, and we are committed to providing you with the best possible service. Sincerely, Sainul Affandi (General Manager)
Translated by Google Icon
See original
ady h.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Alhamdulillah... Nice hotel, very friendly staff... and in the city center
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Apr 2026
Dear Mr. Ady H, Thank you for your review of Bekizaar Surabaya Hotel. Your feedback will help us improve the hotel in the future. We hope you will stay with us again and we will certainly provide you with the best service. Sincerely, Zainul Afandi (General Manager)
Translated by Google Icon
See original
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Good, good service, valet parking
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Apr 2026
Dear Mr./Ms. A*a, Thank you for your review of Bekisar Hotel Surabaya. Your review will help us improve in the future. We hope you will stay with us again and we will certainly provide you with the best service. Sincerely, Zainul Afandi (General Manager)
Translated by Google Icon
See original
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The hotel's location is strategic, just a short walk to the airport. The hotel is clean, and although the rooms are small, they're still okay. The service is friendly, and you can leave frozen food in the freezer. It's the best.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Apr 2026
Dear Mr./Ms. A*a, Thank you for your review of Bekisar Hotel Surabaya. Your review will help us improve in the future. We hope you will stay with us again and we will certainly provide you with the best service. Sincerely, Zainul Afandi (General Manager)
Translated by Google Icon
See original
S***n
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The staff were very friendly, and we were greeted in every corridor, making us feel comfortable in the hotel. The cleanliness was excellent and very pleasant, but for room 503, please replace or service the AC because the AC was not cold enough, I had difficulty sleeping at night because I felt hot.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Apr 2026
Dear S*n, Thank you for leaving a review of Bekizar Surabaya Hotel. We sincerely apologize for any inconvenience you experienced during your stay. Your valuable feedback will be of great help in improving our services in the future. We hope you will visit our hotel again, and we will do our utmost to provide you with the best possible service. Thank you. Zainul Apandi (General Manager)
Translated by Google Icon
See original
H***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The hotel's strategic location, across the street from Tunjungan Plaza Mall, makes it perfect for both leisure and business trips. The staff is friendly, and there's a street food stall right in front of the hotel, so you won't have to worry if you're hungry at night. Unfortunately, the room wasn't soundproof, so you could hear the activity in the adjoining room.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Apr 2026
Dear Mr./Ms. H*s, Thank you for your review of Begisar Hotel Surabaya. Your review will help us improve in the future. We hope you will stay with us again and we will certainly provide you with the best service. Sincerely, Zainul Afandi (General Manager)
Translated by Google Icon
See original
H***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The hotel's strategic location, across the street from Tunjungan Plaza Mall, makes it perfect for both leisure and business trips. The staff is friendly, and there's a street food stall right in front of the hotel, so you won't have to worry if you're hungry at night. Unfortunately, the room wasn't soundproof, so you could hear the activity in the adjoining room.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Apr 2026
Dear Mr./Ms. H*s, Thank you for your review of Begisar Hotel Surabaya. Your review will help us improve in the future. We hope you will stay with us again and we will certainly provide you with the best service. Sincerely, Zainul Afandi (General Manager)
Translated by Google Icon
See original
P***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Thank God, it's quite comfortable, the staff are friendly, just cross over to TP if you want to shop.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Apr 2026
Dear Mr./Ms. Pi, Thank you for reviewing Begisar Hotel Surabaya. Your review will help us improve in the future. We hope you will stay with us again, and we will certainly provide you with the best service. Sincerely, Sainul Affandi (General Manager)
Translated by Google Icon
See original
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The hotel staff were very friendly and helpful during check in. The rooms were comfortable, clean, quiet, affordable and centrally located.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Apr 2026
Dear Mr./Mrs. G*t, Thank you for your review of Begisar Hotel Surabaya. Your review will help us improve in the future. We hope you will stay with us again and we will certainly provide you with the best service. Sincerely, Zainul Afandi (General Manager)
Translated by Google Icon
See original
S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Friendly staff, excellent service, very affordable prices, close to mall access, delicious food with quite a variety, always stay here when in Surabaya.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Apr 2026
Dear Mr./Ms. S*i, Thank you for your review of Bekisar Hotel Surabaya. Your review will help us improve in the future. We hope you will stay with us again and we will certainly provide you with the best service. Sincerely, Zainul Afandi (General Manager)
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
Close to TP and the center by 2
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Apr 2026
Dear Valued Customer, Thank you for reviewing Begisar Hotel Surabaya. Your feedback will help us improve the hotel in the future. We hope you will stay with us again, and we will be sure to provide you with the best service. Sincerely, Sainul Affandi (General Manager)
Translated by Google Icon
See original
H***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Highly recommended for those who want to go to the mall, because the mall is just across the pedestrian bridge.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Mar 2026
Dear Ms./Mrs. Hye, Thank you for your review of Begisar Hotel Surabaya. Your review will help us improve in the future. We hope you will stay with us again, and we will certainly provide you with the best service. Sincerely, Sainul Affandi (General Manager)
Translated by Google Icon
See original
b***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Comfortable, clean hotel close to shopping center
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Mar 2026
Dear Mr./Ms. BE, Thank you for your review of Varna Culture Hotel Soerabaia. Your review will help us improve in the future. We hope you will stay with us again, and we will certainly provide you with the best service. Sincerely, Sainul Affandi (General Manager)
Translated by Google Icon
See original
F***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel staff is very friendly and the service is very friendly when checking in and checking out.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Feb 2026
Dear Mr./Ms. F*r, Thank you for your review of Begisar Hotel Surabaya. Your review will help us improve in the future. We hope you will stay with us again and we will certainly provide you with the best service. Sincerely, Zainul Afandi (General Manager)
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Hotel in the city center very close to TP mall
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Feb 2026
Dear Mr./Mrs. G*t, Thank you for your review of Begisar Hotel Surabaya. Your review will help us improve in the future. We hope you will stay with us again and we will certainly provide you with the best service. Sincerely, Zainul Afandi (General Manager)
Translated by Google Icon
See original
Number of reviews per page
20
40