How many rooms are available at Bekizaar Hotel Surabaya?

Bekizaar Hotel Surabaya has 96 rooms in total.

Does Bekizaar Hotel Surabaya provide parking?

Yes, Bekizaar Hotel Surabaya provides parking. Please confirm details directly with the hotel.

Does Bekizaar Hotel Surabaya provide early check-in?

Yes, early check-in is available at Bekizaar Hotel Surabaya, subject to availability. Please contact the hotel directly to arrange this.

What do past guests say about Bekizaar Hotel Surabaya?

Bekizaar Hotel Surabaya is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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Bekizaar Hotel Surabaya

Name: Bekizaar Hotel Surabaya
Address: Jl. Basuki Rahmad No. 15, Genteng, Surabaya, Jawa Timur, Indonesia, 60271, Jl. Basuki Rahmad No. 15, Jawa Timur, 60271, Indonesia
Rating: 8.4

Hotels

Preferred Partner

8.4

/10

Very Good

8,863 reviews

What Guests Say About Their Stay

Distance To City Center (415)

Staff Friendliness (370)

Accessibility (324)

Ambiance (315)

Summarized by AI

The community consensus is that Bekizaar Hotel offers a prime location in Surabaya, directly across from Tunjungan Plaza, making it exceptionally convenient for shopping and dining. Guests consistently praise the friendly and helpful staff, noting the cleanliness and comfort of the rooms. Its central location provides easy access to various attractions and culinary spots, enhancing the overall stay experience.

Anto

9.7

/ 10

A place to stay in the city center, across from TP, and close to everything. Everything was great, from the service to the cleanliness of the rooms to the comfort.

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s***i

10.0

/ 10

The hotel is comfortable, clean, and the staff are friendly. It's just a short walk across the street from Tunjungan Plaza. I always stay here when I'm in Surabaya.

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Irene S.

9.4

/ 10

I love this hotel because its location is absolutely perfect. It's very close to the TP and other food centers. There's no problem finding food while staying here. The rooms and bathrooms are clean.

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U***i

10.0

/ 10

The hotel is in the city center. Easy access, clean rooms, hot water, and great staff. The CICO process was quick, and the breakfast was delicious. Overall, I was satisfied with my stay at Bekizaar Hotel. Thank you.

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S***a

9.7

/ 10

Thank God, for my first experience staying at Bekizaar Hotel, it was really comfortable, with friendly staff, easy facilities and other supporting facilities, and the cleanliness was really great. I highly recommend coming here again. Thank you to all parties.

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In the Area

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Jl. Basuki Rahmad No. 15, Genteng, Surabaya, Jawa Timur, Indonesia, 60271

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Staying at Bekizaar Hotel Surabaya is a good choice when you are visiting Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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What's around Bekizaar Hotel Surabaya

Jl. Basuki Rahmad No. 15, Genteng, Surabaya, Jawa Timur, Indonesia, 60271

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Discover More About Bekizaar Hotel Surabaya

Location

Staying at Bekizaar Hotel Surabaya is a good choice when you are visiting Genteng.

About Bekizaar Hotel Surabaya

For you, travelers who wish to travel comfortably on a budget, Bekizaar Hotel Surabaya is the perfect place to stay that provides decent facilities as well as great services.

Are you a shopaholic? Staying at Bekizaar Hotel Surabaya will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Bekizaar Hotel Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Bekizaar Hotel Surabaya, a wonderful accommodation for your family holiday.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Bekizaar Hotel Surabaya.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Bekizaar Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Bekizaar Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Bekizaar Hotel Surabaya is the right place to stay.

All facilities in Bekizaar Hotel Surabaya

Bar, Cafe and Lounge

Functional Hall

Lobby

Accommodation Services

Exterior

Public Facilities

Parking
Coffee/tea in lobby
Early check-in
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Concierge
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Breakfast
Buffet breakfast
Set menu dinner
Set menu lunch

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Shower
TV

Business Facilities

Business center
Computer station
Meeting facilities
Photocopier
Projector

General

AC
Non-smoking room
Smoking area

Transportation

Car rental
Valet parking

Accessibilty

Accessibility equipment
Accessible parking

Nearby Facilities

Gift shop
Shops

Things to Do

Barbecue
Massage

Connectivity

LAN Internet
Free WiFi

Kids and Pets

Babysitting

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Bekizaar Hotel Surabaya

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.

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General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Bekizaar Hotel Surabaya	96
Number of floors in Bekizaar Hotel Surabaya	8
Another facilities in Bekizaar Hotel Surabaya	Coffee/tea in lobby, Early check-in, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in Bekizaar Hotel Surabaya

What are available facilities at Bekizaar Hotel Surabaya?

There are top facilites at Bekizaar Hotel Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Bekizaar Hotel Surabaya?

The standard check-in time at Bekizaar Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Bekizaar Hotel Surabaya provide breakfast?

Yes, Bekizaar Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Bekizaar Hotel Surabaya?

Bekizaar Hotel Surabaya is a 3.0-star hotel.

How many floors does Bekizaar Hotel Surabaya have?

Bekizaar Hotel Surabaya has 8 floors.

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More Reviews from Other Guests in Bekizaar Hotel Surabaya

Overall Ratings & Reviews Bekizaar Hotel Surabaya

Traveloka (8,823)

Other sources (40)

8.5

Very Good

From 8,823 reviews

Provided by travelers on

Cleanliness

8.4

Room Comfort

8.3

Meal

8.1

Location

8.9

Service and Facilites

8.5

Summarized by AI

Strategic Location

Bekizaar Hotel's strategic location is a highlight for many guests, with its proximity to Tunjungan Plaza. Being directly opposite the mall provides easy access to shopping, dining, and entertainment. The convenience of the location is frequently mentioned, making it a favorite for travelers seeking easy access to Surabaya's attractions.

Staff Behavior

The staff at Bekizaar Hotel are consistently praised for their friendliness and helpfulness. Guests often highlight the welcoming and efficient service during check-in and throughout their stay. This positive feedback underscores the staff's commitment to ensuring a pleasant experience for all visitors.

Comfortable Bed

Guests frequently mention the comfort and cleanliness of the rooms at Bekizaar Hotel. The quiet environment inside the rooms, despite the hotel's central location, is appreciated. Ensuring a restful stay for all visitors.

People often mention about Bekizaar Hotel Surabaya

All

Distance to City Center (273)

Staff Friendliness (249)

Bedroom (222)

Accessibility (220)

Ambiance (219)

Bathroom (205)

Hotel Area (199)

Surroundings (198)

Check-in/out Time (161)

Taste (154)

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Traveler Reviews Bekizaar Hotel Surabaya

Number of reviews per page

Customer reviews

H***y

10.0

/10

Reviewed 6 day(s) ago

Highly recommended for those who want to go to the mall, because the mall is just across the pedestrian bridge.

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b***i

10.0

/10

Reviewed 3 week(s) ago

Comfortable, clean hotel close to shopping center

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F***r

10.0

/10

Reviewed 4 week(s) ago

The hotel staff is very friendly and the service is very friendly when checking in and checking out.

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Accommodation's Reply

23 Feb 2026

Dear Mr./Ms. F*r, Thank you for your review of Begisar Hotel Surabaya. Your review will help us improve in the future. We hope you will stay with us again and we will certainly provide you with the best service. Sincerely, Zainul Afandi (General Manager)

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Verified Traveler

10.0

/10

Reviewed 4 week(s) ago

Hotel in the city center very close to TP mall

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Accommodation's Reply

23 Feb 2026

Dear Mr./Mrs. G*t, Thank you for your review of Begisar Hotel Surabaya. Your review will help us improve in the future. We hope you will stay with us again and we will certainly provide you with the best service. Sincerely, Zainul Afandi (General Manager)

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S***g

Business

8.5

/10

Reviewed 5 week(s) ago

Close to malls and eateries

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Accommodation's Reply

23 Feb 2026

Dear Mr./Ms. S*g, Thank you for your review of Begisar Hotel Surabaya. Your review will help us improve in the future. We hope you will stay with us again and we will certainly provide you with the best service. Sincerely, Zainul Afandi (General Manager)

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D***a

8.5

/10

Reviewed 6 week(s) ago

Great location in the city center. Close to shopping centers.

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2 people find it helpful

Accommodation's Reply

11 Feb 2026

Dear Ms./Mrs. Da, Thank you for your review of Begisar Hotel Surabaya. Your review will help us improve in the future. We hope you will stay with us again, and we will certainly provide you with the best service. Sincerely, Sainul Affandi (General Manager)

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D***a

8.5

/10

Reviewed 6 week(s) ago

Food is okay, location is near shopping center, front staff is friendly.

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3 people find it helpful

Accommodation's Reply

11 Feb 2026

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I***n

9.7

/10

Reviewed 6 week(s) ago

comfortable hotel, close to Tunjungan Plaza Mall

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Accommodation's Reply

11 Feb 2026

Dear Mr./Ms. I*n, Thank you for your review of Begisar Hotel Surabaya. Your review will help us improve in the future. We hope you will stay with us again and we will certainly provide you with the best service. Sincerely, Zainul Afandi (General Manager)

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bagus

Business

8.8

/10

Reviewed 6 week(s) ago

My experience staying at Bekizaar Business Hotel was very pleasant.

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Accommodation's Reply

03 Feb 2026

Dear Mr. Bagus A.N., Thank you for your review of Bekisar Hotel Surabaya. Your review will help us improve in the future. We hope you will stay with us again, and we will certainly provide you with the best service. Sincerely, Sainul Affandi (General Manager)

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bagus

Business

7.6

/10

Reviewed 6 week(s) ago

I stayed at Bekizaar for 2 days, maybe I will stay again if I have work in Surabaya.

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Accommodation's Reply

03 Feb 2026

Dear Mr. Bagus A.N., Thank you for your review of Bekisar Hotel Surabaya. Your review will help us improve in the future. We hope you will stay with us again and we will certainly provide you with the best service. Sincerely, Zainul Affandi (General Manager)

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N***h

10.0

/10

Reviewed 6 week(s) ago

Come on, for those of you who are going to SBY, just stay at Bekizar!!

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Accommodation's Reply

03 Feb 2026

Dear Mr./Ms. N*h, Thank you for your review of Bekisar Hotel Surabaya. Your review will help us improve in the future. We hope you will stay with us again and we will certainly provide you with the best service. Sincerely, Zainul Afandi (General Manager)

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N***h

10.0

/10

Reviewed 6 week(s) ago

Always stay at Bekizar when you go to Surabaya!! Juaraaa

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Accommodation's Reply

03 Feb 2026

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Muhammad F. A.

Business

9.4

/10

Reviewed 7 week(s) ago

Good service. Extensive breakfast menu. Comfortable.

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Accommodation's Reply

03 Feb 2026

Dear Mr. Muhammad F.A., Thank you for your review of Bekisar Hotel Surabaya. Your review will help us improve the hotel in the future. We hope you will stay with us again, and we will continue to provide you with the best service. Sincerely, Sa'inul Affandi (General Manager)

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J***o

Leisure

10.0

/10

Reviewed 7 week(s) ago

The hotel staff served us in a friendly manner.

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Accommodation's Reply

03 Feb 2026

Dear Mr./Ms. J*o, Thank you for your review of Begisar Hotel Surabaya. Your review will help us improve in the future. We hope you will stay with us again and we will certainly provide you with the best service. Sincerely, Zainul Afandi (General Manager)

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S***a

Leisure

10.0

/10

Reviewed 7 week(s) ago

The hotel staff were very friendly and very helpful with the check-in process.

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Accommodation's Reply

03 Feb 2026

Dear Ms./Mrs. S*a, Thank you for your review of Bekisar Hotel Surabaya. Your review will help us improve in the future. We hope you will stay with us again and we will certainly provide you with the best service. Sincerely, Zainul Afandi (General Manager)

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Widya A. R. S.

Transit

10.0

/10

Reviewed 8 week(s) ago

It's really comfortable here, the AC is super cold. Yesterday, because I was so tired, I asked via WhatsApp if I could check in now, and I was allowed even though it was still 12 noon. I'll be back next time.

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1 people find it helpful

Accommodation's Reply

03 Feb 2026

Dear Ms. Vidia A.R.S.I., Thank you for your review of Bekisar Hotel Surabaya. Your review will help us improve in the future. We hope you will stay with us again, and we will certainly provide you with the best service. Sincerely, Sainul Affandi (General Manager)

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W***n

Business

10.0

/10

Reviewed 8 week(s) ago

2 words for everything, Clear n Happy

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1 people find it helpful

Accommodation's Reply

23 Jan 2026

Dear Mr./Ms. Win, Thank you for your review of Begisar Hotel Surabaya. Your review will help us improve in the future. We hope you will stay with us again, and we will certainly provide you with the best service. Sincerely, Sainul Affandi (General Manager)

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S***n

Business

8.8

/10

Reviewed 8 week(s) ago

Very cool. Great. Good and recommended.

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Accommodation's Reply

23 Jan 2026

Dear Mr./Ms. S*n, Thank you for your review of Bekisar Hotel Surabaya. Your review will help us improve in the future. We hope you will stay with us again and we will certainly provide you with the best service. Sincerely, Zainul Afandi (General Manager)

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Verified Traveler

Business

10.0

/10

Reviewed 8 week(s) ago

For that price, the facilities are quite good & most importantly the cleanliness is approved.

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Accommodation's Reply

21 Jan 2026

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D***S

8.8

/10

Reviewed 8 week(s) ago

Strategic location in the middle of the city, there is a food stall with live music, delicious food menu, clean rooms

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Accommodation's Reply

21 Jan 2026

Dear Mr./Ms. D*S, Thank you for your review of Bekisar Hotel Surabaya. Your review will help us improve in the future. We hope you will stay with us again and we will certainly provide you with the best service. Sincerely, Zainul Afandi (General Manager)

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.