HARRIS Hotel & Conventions Gubeng

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8.7
/10
Very Good
8,925 reviews

What Guests Say About Their Stay

Nilahermawati

10.0
/ 10
The hotel staff is very friendly, the elevator smells good, all the rooms smell good, the hotel is clean and tidy, the food is delicious.
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H***i

9.1
/ 10
friendly staffs always greet you and will always serve you as if you were the hotel's owner😉. that's why you will feel at home when staying in the hotel. cool👍👍

A***K

10.0
/ 10
It was a great experience for the family, with all the necessary items met. This hotel is truly perfect for children if we bring the family. This hotel is a perfect choice for our next trip.
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W1ed C.

10.0
/ 10
The hotel staff was very friendly, and the room attendants were also honest. All room amenities were provided without asking. For example, the minibar was always stocked. Thank you, Harris, for making our holiday comfortable, enjoyable, and relaxing.
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IKA

10.0
/ 10
This hotel offers easy access and is close to the city center and shopping centers. It offers a comfortable atmosphere; I've stayed here several times with my family. The receptionist and staff are very friendly.
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In the Area
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Jalan Bangka No. 8-18, Gubeng, Surabaya, Jawa Timur, Indonesia, 60281

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
Indoor Jacuzzi
Located near Train Station
+2 more
note: hotel was previously named HARRIS Hotel & Conventions Gubeng - Surabaya Staying at HARRIS Hotel & Conventions Gubeng is a good choice when you are visiting Gubeng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around HARRIS Hotel & Conventions Gubeng

Jalan Bangka No. 8-18, Gubeng, Surabaya, Jawa Timur, Indonesia, 60281
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Lobby HARRIS Hotel & Conventions Gubeng
Lobby 2 HARRIS Hotel & Conventions Gubeng

Discover More About HARRIS Hotel & Conventions Gubeng

note: hotel was previously named HARRIS Hotel & Conventions Gubeng - Surabaya

Location
Staying at HARRIS Hotel & Conventions Gubeng is a good choice when you are visiting Gubeng.

About HARRIS Hotel & Conventions Gubeng

From business event to corporate gathering, HARRIS Hotel & Conventions Gubeng provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, HARRIS Hotel & Conventions Gubeng is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at HARRIS Hotel & Conventions Gubeng, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at HARRIS Hotel & Conventions Gubeng is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from HARRIS Hotel & Conventions Gubeng exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

HARRIS Hotel & Conventions Gubeng is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at HARRIS Hotel & Conventions Gubeng.

All facilities in HARRIS Hotel & Conventions Gubeng

Bar, Cafe and Lounge HARRIS Hotel & Conventions Gubeng
Bar, Cafe and Lounge
Swimming Pool HARRIS Hotel & Conventions Gubeng
Swimming Pool
Entertainment Facility HARRIS Hotel & Conventions Gubeng
Entertainment Facility
Fitness Center HARRIS Hotel & Conventions Gubeng
Fitness Center
Functional Hall HARRIS Hotel & Conventions Gubeng
Functional Hall

Family-friendly Facilities

  • Kids club
  • Children pool

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and lunch
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Set menu dinner
  • Snacks
  • Vegetarian meal

Transportation

  • Car rental
  • Valet parking (surcharge)

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Smoking area

Accessibilty

  • Wheelchair accessible

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Sports and Recreations

  • Fitness center

Things to Do

  • Children play area
  • Entertainment for children
  • Fitness center
  • Massage
  • Outdoor pool
  • Sauna
  • Spa
  • Sauna

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Tours
  • Wedding service

Accommodation Policy & General Information in HARRIS Hotel & Conventions Gubeng

Important Note
Document Policy
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility Notice
Restaurant / Bar, HARRIS Terrace & Pool Terrace closed temporarily from 28-6-2026 to 31-10-2026.

Deposit Policy
Deposit IDR 50,000 is required upon check-in. The accommodation accepts cash and debit card.

Minimum Age for Check-in Policy
Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Accommodation charges IDR 175,000/guest for extra breakfast.

Breakfast at the accommodation will be provided from 06:30 - 10:00.

Pets are not allowed in the accommodation.

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Children above 11 Years old will be considering as adult for Breakfast

Any additional key will be charge IDR 50.000 by cash and return the cash deposit to the guest upon check out

Airport transfer is available for IDR 275,000/person.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at HARRIS Hotel & Conventions Gubeng
152
Number of floors in HARRIS Hotel & Conventions Gubeng
17
Another facilities in HARRIS Hotel & Conventions Gubeng
Kids club, Children pool, Restaurant with AC, A la carte dinner, A la carte lunch

Frequently asked question in HARRIS Hotel & Conventions Gubeng

What are available facilities at HARRIS Hotel & Conventions Gubeng?
There are top facilites at HARRIS Hotel & Conventions Gubeng such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at HARRIS Hotel & Conventions Gubeng?
The standard check-in time at HARRIS Hotel & Conventions Gubeng is starting from From 14:00 while the latest check-out time is at Before 12:00
Does HARRIS Hotel & Conventions Gubeng provide breakfast?
Yes, HARRIS Hotel & Conventions Gubeng provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of HARRIS Hotel & Conventions Gubeng?
HARRIS Hotel & Conventions Gubeng is a 4.0-star hotel.
How many floors does HARRIS Hotel & Conventions Gubeng have?
HARRIS Hotel & Conventions Gubeng has 17 floors.
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More Reviews from Other Guests in HARRIS Hotel & Conventions Gubeng

8.8
Very Good
From 8,870 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.7

Location

9.0

Service and Facilites

8.9

People often mention about HARRIS Hotel & Conventions Gubeng
All
Staff Friendliness (400)
Distance to City Center (366)
Bedroom (364)
Ambiance (353)
Variety (340)
Bathroom (329)
Taste (324)
Hotel Area (320)
Family Friendly (310)
Accessibility (299)
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Traveler Reviews HARRIS Hotel & Conventions Gubeng

Number of reviews per page
20
40
Customer reviews
muhamad
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
The hotel staff were very friendly and enthusiastic when they welcomed us.
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Accommodation's Reply
02 Oct 2026
Thank you, Mr. Muhammad N. Thank you for your positive rating and review. We were delighted to serve you and hope we were able to make your visit to Surabaya even more memorable. We look forward to welcoming you again soon. Sincerely, Kojito, Customer Relations Manager
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A***i
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Business
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9.7
/10
Reviewed 6 day(s) ago
Strategic location from city center and good service.
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Accommodation's Reply
30 Sep 2026
Thank you to all Harris fans who chose to stay at Harris Hotel & Conventions Kubeng, Surabaya, and for taking the time to write reviews and rate us. We are delighted to have served you and hope that we were able to make your visit to the city of heroes even more memorable. We look forward to welcoming you back again soon. Sincerely, Kokito, Fan Club Relations Manager
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Nilahermawati
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Leisure
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10.0
/10
Reviewed 1 week(s) ago
The hotel staff is very friendly, the elevator smells good, all the rooms smell good, the hotel is clean and tidy, the food is delicious.
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Accommodation's Reply
28 Sep 2026
Thank you, Ms. Nila. Thank you for your second positive review. We are very pleased to have served you again, and your review will further motivate us to maintain our high standards of service. We hope to welcome you back again. Sincerely, Kojito, Customer Relations Manager.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Easy access, convenient parking, clean rooms, fast and environmentally friendly service, in short, it's really great.
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Accommodation's Reply
23 Sep 2026
Thank you to all Harris fans! Thank you for choosing to stay at Harris Hotel & Conventions Kubeng Surabaya and thank you for taking the time to write a wonderful review about your memorable experience. We hope to welcome you back again soon. Sincerely, Kokito, Customer Relations Manager
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H***i
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
friendly staffs always greet you and will always serve you as if you were the hotel's owner😉. that's why you will feel at home when staying in the hotel. cool👍👍
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Accommodation's Reply
25 Sep 2026
Cheers HARRIS Fans, Thank you very much for staying with us at HARRIS Hotel & Conventions Gubeng Surabaya and for sharing your wonderful review about us ! It is our pleasure to make you feel the comfort of your home, indeed, HARRIS Gubeng is your home in Surabaya. Your kind word means a lot of us, this will encourage us even more to always deliver our best ! We wish you a pleasant trip to your next destination. Here in Surabaya, we cannot wait to welcome you back for another unforgettable moment with us. HARRISly Yours, Cogito Fans Relations Manager
R***h
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
There are lots of bonuses... but if you stay here, you have to enjoy it so you can enjoy the bonuses.
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Accommodation's Reply
23 Sep 2026
Thank you to all of Harris's fans! Thank you for your reviews and positive ratings. We are delighted to have served you and hope that Harris Gubeng will be your next choice when you return to the City of Heroes. We look forward to welcoming you back again. Sincerely, Kokito, Fan Club Relations Manager
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Nilahermawati
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Business
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10.0
/10
Reviewed 2 week(s) ago
The hotel staff are all friendly, the elevator smells nice, the hotel is clean, the design is modern and elegant, the food is delicious and has a wide variety. I hope you continue to maintain this friendly spirit 🙏🏻
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1 people find it helpful
Accommodation's Reply
28 Sep 2026
Thank you, Ms. Nila. Thank you for your kind review and top rating. All of us at Harris Kubang, Surabaya, are delighted to have served you and hope you enjoyed your visit even more. We look forward to welcoming you back again. Sincerely, Kokito, Customer Relations Manager.
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A***i
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff were friendly and provided excellent service. They ensured check-in was on time. Breakfast offered a varied menu.
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1 people find it helpful
Accommodation's Reply
18 Sep 2026
Thank you to all Harris's fans! Thank you for your positive ratings and feedback, especially regarding the friendliness of our staff and the delicious breakfast we serve. This motivates us to continue working hard and maintaining the quality of our service and products. We hope to welcome you back again soon. Sincerely, Kokito, Fan Club Relations Manager
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Sri S.
icon-Business
Business
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9.7
/10
Reviewed 3 week(s) ago
It was really nice to stay here 😊
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Accommodation's Reply
18 Sep 2026
Cheers Ms. Sri, Thank you very much for staying with us at HARRIS Hotel & Conventions Gubeng Surabaya and taking your time to write such a wonderful review. It is always our pleasure to make your stay memorable. We cannot wait to welcome you back soon in Surabaya. HARRISly Yours, Cogito Fans Relations Manager
H***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Strategic location... near Unair and PPNs... Rooms and bathrooms are okay, clean, comfortable but cramped... Restaurant is okay, food is delicious and varied but the restaurant space is still under renovation so it is less comfortable.
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Accommodation's Reply
18 Sep 2026
Thank you to all Harris fans. Thank you for your ratings and positive reviews. We at Harris Gubeng, Surabaya, are delighted to have served you and hope that our recent visit to Surabaya was even more memorable. We apologize if the ongoing renovations next to the restaurant caused any inconvenience, but the good news is that the renovations are on schedule and are expected to be completed within the next two months. Once again, we appreciate your interest and we at Surabaya hope to welcome you back again in the future. Sincerely, Kokito, Customer Relations Manager
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B***U
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Business
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9.1
/10
Reviewed 4 week(s) ago
The hotel staff is friendly and impressive.
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Accommodation's Reply
08 Sep 2026
Thank you to all Harris fans! Thank you for choosing to stay at Harris Hotel & Conventions Kubeng Surabaya and for taking the time to share your wonderful experience with us. Your review motivates and encourages all of us at Harris Kubeng to continue working hard and maintaining the quality of our service. We hope to welcome you back to the City of Heroes again in the future. Sincerely, Kokito, Customer Relations Manager
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A***K
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It was a great experience for the family, with all the necessary items met. This hotel is truly perfect for children if we bring the family. This hotel is a perfect choice for our next trip.
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2 people find it helpful
Accommodation's Reply
10 Sep 2026
Thank you to all Harris fans! Thank you for choosing to stay at Harris Hotel & Conventions Kubeng, Surabaya. We are delighted to have served you and hope that we were able to make your stay in Surabaya even more memorable. We look forward to welcoming you and your family back to Harris Kubeng again in the future. Sincerely, Kokito, Customer Relations Manager
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E***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Traveling alone is not fun, let's invite the family to stay together.
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Accommodation's Reply
07 Sep 2026
Hello, Harris fans! Thank you for recommending Harris Gubeng Surabaya Hotel & Convention Center. We were truly delighted that you chose our hotel. We look forward to seeing you again in Surabaya. Thank you. Sincerely, Cogito, Customer Relationship Manager
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febriyanto
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
very friendly and very enjoyable
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1 people find it helpful
Accommodation's Reply
07 Sep 2026
Thank you, Mr. Febriyanto. Thank you for your top rating and positive review. We are very happy to hear that you had a memorable experience at Harris Gubeng Surabaya. We hope to welcome you back again soon. Sincerely, Kokito, Customer Relations Manager.
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Laras S.
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10.0
/10
Reviewed 4 week(s) ago
The staff are friendly, the food is delicious.
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Accommodation's Reply
08 Sep 2026
Thank you, Ms. Laras. Thank you for choosing to stay at Harris Hotel & Conventions Kubeng Surabaya. We appreciate your excellent review and rating. We were delighted to serve you and the delicious food, and we hope this made your experience even more memorable. We look forward to welcoming you back soon. Sincerely, Kokito, Customer Relations Manager
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E***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel atmosphere is great, comfortable, and the service is good.
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Accommodation's Reply
07 Sep 2026
Thank you to all of Harris's fans! Thank you for the top ratings and positive reviews. We were happy to serve you and hope to welcome you back soon. Sincerely, Kojito, Fan Club Relations Manager
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H***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The rooms are clean and comfortable, and the staff are friendly.
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Accommodation's Reply
07 Sep 2026
Thank you, Harris's fans! Thank you for your reviews and positive ratings. We were delighted to serve you and hope we were able to make your visit to Surabaya even more memorable. We look forward to welcoming you back to the City of Heroes again. Sincerely, Kokito, Fan Club Relations Manager.
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Abu B.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Always satisfied staying here, the rooms are clean, the food is also varied.
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Accommodation's Reply
01 Sep 2026
Thank you, Mr. Abu. Thank you for choosing our services every time you travel to Surabaya. We are very pleased to welcome and serve you again. Your compliments, especially regarding the cleanliness of the rooms and the food we serve, will motivate us to continue our work. We hope to welcome you back again. Sincerely, Kokito, Customer Relations Manager.
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A***u
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Friendly staff, varied and delicious food.
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Accommodation's Reply
01 Sep 2026
Thank you to all Harris's fans! Thank you for your excellent reviews and ratings. We are delighted to have served you and enjoyed delicious food. We hope to welcome you back to Bandar Vera again. Sincerely, Kokito, Customer Relations Manager.
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I***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The rooms are comfortable and clean, the hotel location is close to Gubeng Station.
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Accommodation's Reply
31 Aug 2026
Dear valued guests of Harris Hotel & Conference Center, Thank you very much for choosing to stay with us and for sharing your valuable feedback. We look forward to welcoming you back again. Thank you again. Sincerely, Cogito, Customer Relationship Manager
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Number of reviews per page
20
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Lobby 4 HARRIS Hotel & Conventions Gubeng

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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