What are available facilities at Sahid Surabaya Hotel?

There are top facilites at Sahid Surabaya Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Sahid Surabaya Hotel?

The standard check-in time at Sahid Surabaya Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Sahid Surabaya Hotel provide breakfast?

Yes, Sahid Surabaya Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Sahid Surabaya Hotel?

Sahid Surabaya Hotel is a 3.0-star hotel.

How many floors does Sahid Surabaya Hotel have?

Sahid Surabaya Hotel has 9 floors.

How many rooms are available at Sahid Surabaya Hotel?

Sahid Surabaya Hotel has 145 rooms in total.

Does Sahid Surabaya Hotel provide parking?

Yes, Sahid Surabaya Hotel provides parking. Please confirm details directly with the hotel.

What do past guests say about Sahid Surabaya Hotel?

Sahid Surabaya Hotel is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

Sahid Surabaya Hotel

Name: Sahid Surabaya Hotel
Address: Jalan Sumatra No. 1 - 15 , Gubeng, Surabaya, Jawa Timur, Indonesia, 60281, Jalan Sumatra No. 1 - 15, Jawa Timur, 60281, Indonesia
Rating: 7.9

Hotels

All-star Accommodation

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7.9

/10

Very Good

9,931 reviews

What Guests Say About Their Stay

Distance To City Center (484)

Accessibility (400)

Staff Friendliness (390)

Room Space (377)

Fionna A. f.

9.1

/ 10

Strategic location, perfect price, not expensive and cheap (especially cheap when on sale). But the room is very spacious, clean, with excellent facilities, and nothing is broken. The public areas are okay. This is my fourth stay here.

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L***y

8.8

/ 10

The place is comfortable, the rooms are clean, and the staff are friendly. It was a pleasant experience at this hotel.

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R***a

10.0

/ 10

The room was clean, spacious, and comfortable with complete amenities. It was a pleasant stay. 👍

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Verified Traveler

9.4

/ 10

Really enjoyed staying here. Close to great places in the city center. The room was clean, and the mattress was comfortable. I'll be back sometime.

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Muhammad S. P.

9.7

/ 10

It's a very comfortable staycation here, the rooms are well maintained, the toilets are clean, the staff are friendly, the location is strategic in the city center.

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In the Area

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Jalan Sumatra No. 1 - 15 , Gubeng, Surabaya, Jawa Timur, Indonesia, 60281

Main Facilities

AC

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named SAHID GUBENG Sahid Surabaya Hotel is located in area / city Gubeng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Sahid Surabaya Hotel

Jalan Sumatra No. 1 - 15 , Gubeng, Surabaya, Jawa Timur, Indonesia, 60281

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Discover More About Sahid Surabaya Hotel

note: hotel was previously named SAHID GUBENG

Location

Sahid Surabaya Hotel is located in area / city Gubeng.

About Sahid Surabaya Hotel

From business event to corporate gathering, Sahid Surabaya Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Sahid Surabaya Hotel, a wonderful accommodation for your family holiday.

Experience a unique stay at the historical building of Sahid Surabaya Hotel, which you rarely find in other places.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Sahid Surabaya Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sahid Surabaya Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

With all facilities offered, Sahid Surabaya Hotel is the right place to stay.

NIB: 201230026834

KBLI: 55110

All facilities in Sahid Surabaya Hotel

Functional Hall

Lobby

Exterior

Bedroom

Restaurant

Public Facilities

Coffee shop
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Cable TV
Desk
In-room safe
Refrigerator
Shower
TV

Hotel Services

Concierge
24-hour Receptionist
Laundry service
Luggage storage

Food and Drinks

Bar
Breakfast

Connectivity

LAN Internet
Free WiFi

Business Facilities

Business center
Meeting facilities

Transportation

Valet parking

General

AC

Accommodation Policy & General Information in Sahid Surabaya Hotel

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Hotel doesn't provide EDC machine for BCA (Credit Card or Debit Card). Reservation made by Pay at Hotel Method, guest should pay directly by CASH and Credit Card or Debit Card for other Bank (BNI, BRI, & Mandiri).

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Sahid Surabaya Hotel	145
Number of floors in Sahid Surabaya Hotel	9
Another facilities in Sahid Surabaya Hotel	Coffee shop, 24-hour room service, Room service, Safety deposit box, WiFi in public area

More Reviews from Other Guests in Sahid Surabaya Hotel

Overall Ratings & Reviews Sahid Surabaya Hotel

Traveloka (9,910)

Other sources (21)

8.0

Very Good

From 9,910 reviews

Provided by travelers on

Cleanliness

7.9

Room Comfort

7.9

Meal

7.8

Location

8.6

Service and Facilites

8.0

People often mention about Sahid Surabaya Hotel

All

Distance to City Center (280)

Staff Friendliness (249)

Accessibility (248)

Bedroom (246)

Room Space (236)

Ambiance (207)

Bathroom (207)

Surroundings (193)

Hotel Area (178)

Check-in/out Time (157)

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Traveler Reviews Sahid Surabaya Hotel

Number of reviews per page

20

40

Customer reviews

ES

Eko S.

8.8

/10

Reviewed 3 day(s) ago

Close to everything, including malls, and especially Gubeng Stadium. No need for a taxi; just walk along Jalan Gubeng Lama.

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Y***n

Staycation

8.3

/10

Reviewed 5 day(s) ago

Breakfast was less than professional. Guests had to wait a long time for refills, and the menu was sparse and lacking in variety.

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D***i

Staycation

7.1

/10

Reviewed 6 day(s) ago

The sheets were dirty, the towels were torn. The toilet took a long time to flush. The reception was unfriendly. The rest of the service was good and friendly, especially the restaurant and the staff or admin at breakfast. The food was delicious. That's it. This is my honest review.

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Accommodation's Reply

13 Aug 2026

We would like to express our sincere gratitude for your trust in choosing Sahid Hotel Surabaya during your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management

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W***a

Medical

9.1

/10

Reviewed 7 day(s) ago

The room was fully furnished. Clean towels, a refrigerator, slippers, 2 bars of soap, 2 toothbrushes, and shampoo. Luckily, there was a refrigerator, as I brought medicine from the hospital, which was helpful. I stayed overnight for a check-up at Soetomo Hospital. My son enjoyed staying here. If I go to Surabaya again, I'd like to stay here again. I got room 5020, but please pay more attention to the bedsheet, as it had stains and a few tears, and the springs on the bed (the one near the wall) were squeaky, and there's no Wi-Fi in this room 😞

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+5

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Accommodation's Reply

12 Aug 2026

We would like to express our sincere gratitude for your trust in choosing Sahid Hotel Surabaya during your stay in Surabaya. We are honored to welcome you to Sahid Hotel Surabaya and hope your visit was a pleasant and enjoyable experience.

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sp

sugma p. z.

9.4

/10

Reviewed 7 day(s) ago

I give it 5 stars, that's all.

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C***y

8.4

/10

Reviewed 1 week(s) ago

The hotel feels dated. The room floors and furniture are dusty. The hot water doesn't work. But it's very close to Gubeng Station 👍🏽…important for travelers taking KAI.

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1 people find it helpful

Accommodation's Reply

12 Aug 2026

We would like to express our sincere gratitude for your trust in choosing Sahid Hotel Surabaya during your stay in Surabaya. We are honored to welcome you to Sahid Hotel Surabaya and we hope your stay was a pleasant and enjoyable experience.

See original

N***a

8.6

/10

Reviewed 1 week(s) ago

It's cheap, and it's perfectly fine in the city center for that price. However, if you get a room with a train view, it's really lacking, and the room doesn't smell good or look clean.

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Accommodation's Reply

12 Aug 2026

We would like to express our sincere gratitude for your trust in choosing Sahid Hotel Surabaya during your stay in Surabaya. We are honored to welcome you to Sahid Hotel Surabaya and hope your visit was a pleasant and enjoyable experience.

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SH

Soegeng H.

Business

9.4

/10

Reviewed 1 week(s) ago

The staff is very friendly and fast response when we ask for help.

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Accommodation's Reply

09 Aug 2026

With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management

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F***h

Staycation

9.4

/10

Reviewed 2 week(s) ago

The rooms are spacious, perfect for a family vacation, and what I like most is that they're clean and comfortable. It's close to the city center. Even if you don't eat at the hotel, there are plenty of dining options nearby. Please continue to improve cleanliness and service.

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Accommodation's Reply

12 Aug 2026

We would like to express our sincere gratitude for your trust in choosing Sahid Hotel Surabaya during your stay in Surabaya. We are honored to welcome you to Sahid Hotel Surabaya and hope your visit was a pleasant and enjoyable experience.

See original

R***n

Business

9.1

/10

Reviewed 2 week(s) ago

When I go to Surabaya, I always choose this hotel because the price is very friendly and the rooms are very spacious.

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Accommodation's Reply

12 Aug 2026

We would like to express our sincere gratitude for your trust in choosing Sahid Hotel Surabaya during your stay in Surabaya. We are honored to welcome you to Sahid Hotel Surabaya and hope your visit was a pleasant and enjoyable experience.

See original

R***a

Business

8.5

/10

Reviewed 2 week(s) ago

Nice and clean even though the building is old.

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1 people find it helpful

Accommodation's Reply

07 Aug 2026

We would like to express our sincere gratitude for your trust in choosing Sahid Hotel Surabaya during your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management

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M***d

Transit

8.5

/10

Reviewed 2 week(s) ago

That price is really okay, cool.

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Accommodation's Reply

07 Aug 2026

With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management

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Verified Traveler

Staycation

10.0

/10

Reviewed 2 week(s) ago

I stayed for two nights at the Sahid Surabaya Hotel. Overall, the facilities and service were quite satisfying. I moved rooms on the second day. The room design and interior were different, but the room type seemed to be the same. The first room only had one slipper, while the second had two. The bed was comfortable, and the location was strategic, as I was staying in Surabaya for the "Surabaya Marathon" (5K) running race. It turned out to be very close to the starting line at Plaza Surabaya's East Parking Lot, only 300 meters away. I walked to the race early in the morning to stay fit. On the second night, I was slightly disturbed by noise from the room next door at 10:00 PM WIB, and there were other subtle disturbances throughout my two-night stay. Thank you for a pleasant experience.

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1 people find it helpful

Accommodation's Reply

07 Aug 2026

We would like to express our sincere gratitude for your trust in choosing Sahid Hotel Surabaya during your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management

See original

Verified Traveler

10.0

/10

Reviewed 2 week(s) ago

Very friendly staff, good service.

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Find this review helpful?

Accommodation's Reply

07 Aug 2026

With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management

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sn

sarah n.

Business

9.7

/10

Reviewed 2 week(s) ago

Improve service and services

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1 people find it helpful

Accommodation's Reply

07 Aug 2026

We would like to express our sincere gratitude for your trust in choosing Sahid Hotel Surabaya during your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management

See original

AS

Andreas S.

8.5

/10

Reviewed 3 week(s) ago

Needs to be improved and more attention paid to providing rooms that match the request in the booking notes.

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3 people find it helpful

Accommodation's Reply

30 Jul 2026

We would like to express our sincere gratitude for your trust in choosing Sahid Hotel Surabaya during your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management

See original

Y***a

8.8

/10

Reviewed 3 week(s) ago

Got a city view room on the 6th floor. Check-in is only until 2:00 PM, so the queue was long. Early arrivals should have been registered first, and then room cards and electric kettles should be distributed. Overall, it was good.

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Accommodation's Reply

30 Jul 2026

We would like to express our sincere gratitude for your trust in choosing Sahid Hotel Surabaya during your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management

See original

NU

Ninox U. U.

Transit

9.7

/10

Reviewed 3 week(s) ago

I have stayed at Hotel Sahid twice, very comfortable.

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1 people find it helpful

Accommodation's Reply

30 Jul 2026

With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management

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E***g

10.0

/10

Reviewed 3 week(s) ago

Thank you for always placing me on the 8th floor with a view of the city. Please continue doing that every time I book a check-in.

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1 people find it helpful

Accommodation's Reply

30 Jul 2026

With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management

See original

Number of reviews per page

20

40

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