Sahid Surabaya Hotel

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All-star Accommodation
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7.9
/10
Very Good
9,805 reviews

What Guests Say About Their Stay

Distance To City Center (434)
Accessibility (360)
Staff Friendliness (352)
Room Space (340)

Fionna A. f.

9.1
/ 10
Strategic location, perfect price, not expensive and cheap (especially cheap when on sale). But the room is very spacious, clean, with excellent facilities, and nothing is broken. The public areas are okay. This is my fourth stay here.
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L***y

8.8
/ 10
The place is comfortable, the rooms are clean, and the staff are friendly. It was a pleasant experience at this hotel.
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R***a

10.0
/ 10
The room was clean, spacious, and comfortable with complete amenities. It was a pleasant stay. 👍
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Verified Traveler

9.4
/ 10
Really enjoyed staying here. Close to great places in the city center. The room was clean, and the mattress was comfortable. I'll be back sometime.
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Muhammad S. P.

9.7
/ 10
It's a very comfortable staycation here, the rooms are well maintained, the toilets are clean, the staff are friendly, the location is strategic in the city center.
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In the Area
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Jalan Sumatra No. 1 - 15 , Gubeng, Surabaya, Jawa Timur, Indonesia, 60281

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named SAHID GUBENG Sahid Surabaya Hotel is located in area / city Gubeng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Sahid Surabaya Hotel

Jalan Sumatra No. 1 - 15 , Gubeng, Surabaya, Jawa Timur, Indonesia, 60281
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Lobby Sahid Surabaya Hotel
Lobby 2 Sahid Surabaya Hotel

Discover More About Sahid Surabaya Hotel

Sahid Surabaya Hotel: Your Gateway to East Java's Charm

Discover the vibrant heart of East Java with a stay at the Sahid Surabaya Hotel. This esteemed establishment offers a perfect blend of comfort, convenience, and authentic Indonesian hospitality, making it an ideal choice for both business and leisure travelers. Experience the warmth of Surabaya from the moment you arrive, with exceptional service and well-appointed accommodations designed to make your visit memorable. Room rates at Sahid Surabaya Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Sahid Surabaya Hotel Location

Sahid Surabaya Hotel is strategically situated in the bustling city center of Surabaya, Jawa Timur. Located at Jalan Sumatra No. 1 - 15 , Gubeng, Surabaya, Jawa Timur, Indonesia, 60281, it offers unparalleled access to the city's key business districts, shopping centers, and cultural landmarks. The hotel is approximately a 30-minute drive from Juanda International Airport (SUB), providing a convenient gateway for travelers. Its central position also means it's just a short distance from major thoroughfares, making it easy to explore the surrounding areas. The atmosphere of the accommodation is one of sophisticated urban living, offering a tranquil retreat amidst the city's energetic pulse. It's close to vibrant local markets and renowned dining establishments, ensuring you're always at the heart of Surabaya's dynamic culture.

Sahid Surabaya Hotel Facilities & Services

Facilities for guests at Sahid Surabaya Hotel are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • Enjoy a refreshing dip in the outdoor swimming pool, perfect for unwinding after a day of exploration. Operating hours are from 6:00 AM to 8:00 PM.
  • Indulge in a rejuvenating experience at the on-site spa and wellness center, offering a range of treatments to relax and revitalize. Additional fees apply, with massages starting from PHP 1,500.
  • Stay connected with complimentary high-speed Wi-Fi available throughout the hotel.
  • Maintain your fitness routine at the well-equipped fitness center, open daily from 6:00 AM to 9:00 PM.
  • For business travelers, the hotel offers modern meeting rooms and a business center, equipped with essential amenities.
  • Families will appreciate the dedicated children's play area, providing a fun and safe space for younger guests.
  • Enjoy the convenience of free on-site parking for guests arriving by car.
  • A complimentary shuttle service is available to select nearby shopping malls and business hubs during specific hours.

Sahid Surabaya Hotel Room Types

Discover a range of comfortable and stylish accommodations with the diverse room types of Sahid Surabaya Hotel. Whether you're traveling solo, as a couple, or with family, there's a perfect room to suit your needs.
  • Deluxe Room:

    These well-appointed rooms offer a comfortable stay with city views. Available in smoking and non-smoking options. Some rooms feature a bathtub.
  • Executive Room:

    Offering enhanced space and amenities, Executive Rooms provide a more luxurious experience with city views. Available in smoking and non-smoking options. Bathtub available in select rooms.
  • Suite:

    For those seeking ultimate comfort and space, the Suites boast separate living areas and premium amenities, along with stunning city views. Bathtub included.
  • Family Room:

    Ideal for families, these spacious rooms are designed to accommodate multiple guests comfortably, often featuring multiple beds and city views. Bathtub available in select rooms.
Sahid Surabaya Hotel is not a pet-friendly establishment.

Sahid Surabaya Hotel Dining & Restaurants

Savor a culinary journey at Sahid Surabaya Hotel, where diverse dining options await to tantalize your taste buds.
  • The Restaurant:

    The hotel's main dining venue offers a delightful breakfast buffet featuring a wide array of local and international dishes. Lunch and dinner are served à la carte, with Indonesian specialties being a highlight. Estimated price per person for lunch/dinner is PHP 800. Operating hours: 6:00 AM - 11:00 PM.
  • Lobby Lounge:

    A relaxed setting perfect for enjoying coffee, tea, light snacks, and pastries throughout the day. Operating hours: 9:00 AM - 10:00 PM.
  • Sky Bar:

    (If applicable, otherwise omit or replace with another venue) Enjoy breathtaking city views and a selection of cocktails and mocktails at the hotel's rooftop bar. Operating hours: 5:00 PM - 12:00 AM. Estimated price per drink: PHP 400.

Sahid Surabaya Hotel Nearby Attractions and Activities

Immerse yourself in the rich culture and vibrant atmosphere of Surabaya with these nearby attractions and activities.
  • Tugu Pahlawan (Heroes Monument):

    A significant historical landmark commemorating the heroes of the Indonesian War of Independence.
  • House of Sampoerna:

    A beautifully preserved Dutch colonial building that now serves as a museum dedicated to the history of clove cigarettes.
  • Surabaya Town Square (Sutos):

    A popular lifestyle and entertainment complex featuring shops, restaurants, and cafes.
  • Ampel Mosque and Old City:

    Explore the historic Ampel district, home to a revered mosque and a vibrant Arab quarter with traditional markets.
  • Monumen Kapal Selam (Submarine Monument):

    A decommissioned Russian submarine turned museum, offering a unique glimpse into naval history.
If you are looking for other activities around Sahid Surabaya Hotel, check out the best deals on Traveloka: Recommended activities in Surabaya!

How to Get to Sahid Surabaya Hotel from the Airport

Navigating your way to Sahid Surabaya Hotel is straightforward, with several convenient transportation options available from Juanda International Airport (SUB). The airport transfer service of Sahid Surabaya Hotel ensures a smooth arrival.
  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, you can arrange a private airport transfer directly through the hotel. This service offers a seamless journey to your doorstep. Estimated cost: PHP 1,000 - PHP 1,500.
  • Metered Taxis:

    Official airport taxis are readily available outside the arrival terminals. Ensure the meter is used for a fair fare. Estimated cost: PHP 400 - PHP 600.
  • Ride-hailing Services:

    You can book a ride-hailing service via your smartphone for a convenient and often cost-effective option. Look for designated pick-up points. Estimated cost: PHP 350 - PHP 550.
  • Airport Shuttle Buses:

    Several shuttle bus services operate from the airport to various points in the city. You may need to take a short taxi or ride-hailing trip from the drop-off point to the hotel. Estimated cost: PHP 100 - PHP 200.
For more options, explore airport transfer services.

Summary of Why You Should Choose to Stay at Sahid Surabaya Hotel

Choosing Sahid Surabaya Hotel for your Surabaya adventure guarantees a delightful and hassle-free experience. With excellent Room availability at Sahid Surabaya Hotel, you're sure to find the perfect accommodation.
  • Prime Location:

    Situated in the heart of Surabaya, offering easy access to attractions, business districts, and shopping.
  • Comfortable Accommodations:

    Well-appointed rooms and suites designed for relaxation and productivity.
  • Excellent Facilities:

    From a refreshing swimming pool to a well-equipped fitness center and spa, all your needs are catered for.
  • Delicious Dining:

    Enjoy a variety of culinary delights at the hotel's on-site restaurants and lounges.
  • Exceptional Service:

    Experience warm Indonesian hospitality and attentive service from the dedicated staff.
Ready to experience the best of Surabaya? Booking Sahid Surabaya Hotel is simple and convenient. Book budget hotels in Jawa Timur and easily book domestic and international flights at low prices, all through Traveloka.

All facilities in Sahid Surabaya Hotel

Functional Hall Sahid Surabaya Hotel
Functional Hall
Lobby Sahid Surabaya Hotel
Lobby
Exterior Sahid Surabaya Hotel
Exterior
Bedroom Sahid Surabaya Hotel
Bedroom
Restaurant Sahid Surabaya Hotel
Restaurant

Public Facilities

  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Business center
  • Meeting facilities

Transportation

  • Valet parking

General

  • AC

Accommodation Policy & General Information in Sahid Surabaya Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Hotel doesn't provide EDC machine for BCA (Credit Card or Debit Card). Reservation made by Pay at Hotel Method, guest should pay directly by CASH and Credit Card or Debit Card for other Bank (BNI, BRI, & Mandiri). Maximum check in 22.00 WIB

Additional Policy

Hotel doesn't provide EDC machine for BCA (Credit Card or Debit Card). Reservation made by Pay at Hotel Method, guest should pay directly by CASH and Credit Card or Debit Card for other Bank (BNI, BRI, & Mandiri).

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sahid Surabaya Hotel
145
Number of floors in Sahid Surabaya Hotel
9
Another facilities in Sahid Surabaya Hotel
Coffee shop, 24-hour room service, Room service, Safety deposit box, WiFi in public area

Frequently asked question in Sahid Surabaya Hotel

What are available facilities at Sahid Surabaya Hotel?
There are top facilites at Sahid Surabaya Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sahid Surabaya Hotel?
The standard check-in time at Sahid Surabaya Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Sahid Surabaya Hotel provide breakfast?
Yes, Sahid Surabaya Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sahid Surabaya Hotel?
Sahid Surabaya Hotel is a 3.0-star hotel.
How many floors does Sahid Surabaya Hotel have?
Sahid Surabaya Hotel has 9 floors.
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More Reviews from Other Guests in Sahid Surabaya Hotel

Overall Ratings & Reviews Sahid Surabaya Hotel

Traveloka (9,784)
Other sources (21)
8.0
Very Good
From 9,784 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

7.9

Meal

7.8

Location

8.6

Service and Facilites

8.0

People often mention about Sahid Surabaya Hotel
All
Distance to City Center (255)
Staff Friendliness (229)
Accessibility (225)
Bedroom (224)
Room Space (219)
Ambiance (191)
Bathroom (190)
Surroundings (177)
Hotel Area (164)
Check-in/out Time (149)
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Most Recent
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Traveler Reviews Sahid Surabaya Hotel

Number of reviews per page
20
40
Customer reviews
Jeri F. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.6
/10
Reviewed 2 day(s) ago
The breakfast menu was salty and, unfortunately, not very tasty. There wasn't much staff in the restaurant, even though there were a lot of guests at breakfast time. I also ordered a deluxe room with a large bed, but they told me they were out of twin beds.
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M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Strategic location in the city center. Friendly staff and easy check-in/check-out. Wide variety of delicious dishes.
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Accommodation's Reply
12 Jul 2026
Dear valued guest, we sincerely thank you for choosing Sahid Surabaya Hotel for your stay in Surabaya. We warmly welcome you to Sahid Surabaya Hotel. We hope your visit will be an enjoyable and memorable experience. Thank you for selecting Sahid Surabaya Hotel, where you can feel as comfortable as if you were at home. Sincerely, The Hotel Management Team
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Muhamad N. K.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The hotel staff is friendly, access is very easy and the rooms are spacious.
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Accommodation's Reply
12 Jul 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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C***a
icon-origin-TRAVELOKA
8.1
/10
Reviewed 5 day(s) ago
The staff was very helpful, even though there was a power outage. It's close to everything, even within walking distance to the station. I'll be back there again soon.
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Accommodation's Reply
12 Jul 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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C***a
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 5 day(s) ago
The staff was very helpful, even though there was a power outage. It's close to everything, even walking to the station. There's a lot of dust, but the air conditioning in the room is quite cool.
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Accommodation's Reply
12 Jul 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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Amaliya n. h.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.1
/10
Reviewed 5 day(s) ago
Staying with an organization that was also staying. Breakfast was very busy, the restaurant is small, and we couldn't find a seat, so we waited half an hour in the lobby. When we finally got a chance to enter the restaurant, the side dishes and desserts were empty and they weren't immediately restocked even though it was only 8 AM. The staff was slow, and the glasses were empty and we waited for 5+ minutes without being restocked. We weren't prepared to handle that many hotel guests.
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Peng A. l.
icon-Business
Business
icon-origin-TRAVELOKA
7.0
/10
Reviewed 1 week(s) ago
I got a room next to the elevator and the service area, which was very noisy and full of noise. I didn't seem to get a good response when I asked for a room change, so that was it.
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Accommodation's Reply
07 Jul 2026
Dear Valued Guest, We would like to express our deepest gratitude for choosing Sahid Hotel Surabaya for your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management Team
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Fionna A. f.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
Strategic location, perfect price, not expensive and cheap (especially cheap when on sale). But the room is very spacious, clean, with excellent facilities, and nothing is broken. The public areas are okay. This is my fourth stay here.
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Accommodation's Reply
12 Jul 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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Yusuf R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Good, friendly hotel staff, clean hotel and easy access.
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1 people find it helpful
Accommodation's Reply
12 Jul 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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Z***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel staff is very friendly, the location is strategically close to Gubeng Lama station, and close to Plaza Surabaya mall.
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Accommodation's Reply
12 Jul 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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t***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
The location is very strategic and comfortable.
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Accommodation's Reply
07 Jul 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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L***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
The place is comfortable, the rooms are clean, and the staff are friendly. It was a pleasant experience at this hotel.
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1 people find it helpful
Accommodation's Reply
12 Jul 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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l***i
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 1 week(s) ago
overall it's ok, for a 1 night stay,,,
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1 people find it helpful
Accommodation's Reply
05 Jul 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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Ahmad F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Spacious, nice room, strategic location near Gubeng station.
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2 people find it helpful
Accommodation's Reply
05 Jul 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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Muhamad I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Close to Gubeng station, the prices offered are also affordable.
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1 people find it helpful
Accommodation's Reply
03 Jul 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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C***s
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 2 week(s) ago
Breakfast is okay, the restaurant menu is great for the asem-asem oxtail, only the late coffee has no art 🤪. The room is quite spacious, the bed feels good: approved, old ambience: short ceiling at the corridor.
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1 people find it helpful
Accommodation's Reply
07 Jul 2026
Dear Valued Guest, We would like to express our deepest gratitude for your trust in choosing Sahid Hotel Surabaya during your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and we plan to gradually replace outdated equipment so that you may continue to choose Sahid Hotel Surabaya as your home away from home. Sincerely, The Management Team
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It was great and very affordable
1 people find it helpful
Accommodation's Reply
03 Jul 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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I***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
My first experience staying in Surabaya was pleasant, the room was clean, the breakfast menu was varied, and it was close to the station and Unair.
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Accommodation's Reply
29 Jun 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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R***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Cons: No window shades, no hair dryer, the toilet wasn't very clean and still had stains. The room's furnishings were old, so it looked dusty. The restaurant wasn't very responsive in refilling food after it ran out. Pros: Comfortable room size, strategic location and great view, great staff, quick check-in and check-out without a long wait. Overall, it was a good and comfortable stay. Thank you all for a comfortable three-night stay at the Sahid Hotel.
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1 people find it helpful
Accommodation's Reply
01 Jul 2026
Dear Valued Guest, We would like to express our deepest gratitude for choosing Sahid Hotel Surabaya for your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management Team
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B***s
icon-origin-TRAVELOKA
5.7
/10
Reviewed 2 week(s) ago
An old hotel with basic room amenities. Staff are slow to respond to complaints.
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Accommodation's Reply
01 Jul 2026
Dear Valued Guest, We would like to express our deepest gratitude for choosing Sahid Hotel Surabaya for your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management Team
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Number of reviews per page
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Lobby 4 Sahid Surabaya Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Sahid Surabaya Hotel

Traveloka (9,784)
Other sources (21)
8.0
Very Good
From 9,784 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

7.9

Meal

7.8

Location

8.6

Service and Facilites

8.0

People often mention about Sahid Surabaya Hotel
All
Distance to City Center (255)
Staff Friendliness (229)
Accessibility (225)
Bedroom (224)
Room Space (219)
Ambiance (191)
Bathroom (190)
Surroundings (177)
Hotel Area (164)
Check-in/out Time (149)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Sahid Surabaya Hotel

Number of reviews per page
20
40
Customer reviews
Jeri F. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.6
/10
Reviewed 2 day(s) ago
The breakfast menu was salty and, unfortunately, not very tasty. There wasn't much staff in the restaurant, even though there were a lot of guests at breakfast time. I also ordered a deluxe room with a large bed, but they told me they were out of twin beds.
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M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Strategic location in the city center. Friendly staff and easy check-in/check-out. Wide variety of delicious dishes.
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Accommodation's Reply
12 Jul 2026
Dear valued guest, we sincerely thank you for choosing Sahid Surabaya Hotel for your stay in Surabaya. We warmly welcome you to Sahid Surabaya Hotel. We hope your visit will be an enjoyable and memorable experience. Thank you for selecting Sahid Surabaya Hotel, where you can feel as comfortable as if you were at home. Sincerely, The Hotel Management Team
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Muhamad N. K.
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Business
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10.0
/10
Reviewed 2 day(s) ago
The hotel staff is friendly, access is very easy and the rooms are spacious.
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Accommodation's Reply
12 Jul 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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C***a
icon-origin-TRAVELOKA
8.1
/10
Reviewed 5 day(s) ago
The staff was very helpful, even though there was a power outage. It's close to everything, even within walking distance to the station. I'll be back there again soon.
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Accommodation's Reply
12 Jul 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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C***a
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Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 5 day(s) ago
The staff was very helpful, even though there was a power outage. It's close to everything, even walking to the station. There's a lot of dust, but the air conditioning in the room is quite cool.
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Accommodation's Reply
12 Jul 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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Amaliya n. h.
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Staycation
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7.1
/10
Reviewed 5 day(s) ago
Staying with an organization that was also staying. Breakfast was very busy, the restaurant is small, and we couldn't find a seat, so we waited half an hour in the lobby. When we finally got a chance to enter the restaurant, the side dishes and desserts were empty and they weren't immediately restocked even though it was only 8 AM. The staff was slow, and the glasses were empty and we waited for 5+ minutes without being restocked. We weren't prepared to handle that many hotel guests.
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Peng A. l.
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Business
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7.0
/10
Reviewed 1 week(s) ago
I got a room next to the elevator and the service area, which was very noisy and full of noise. I didn't seem to get a good response when I asked for a room change, so that was it.
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Accommodation's Reply
07 Jul 2026
Dear Valued Guest, We would like to express our deepest gratitude for choosing Sahid Hotel Surabaya for your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management Team
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Fionna A. f.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
Strategic location, perfect price, not expensive and cheap (especially cheap when on sale). But the room is very spacious, clean, with excellent facilities, and nothing is broken. The public areas are okay. This is my fourth stay here.
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Accommodation's Reply
12 Jul 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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Yusuf R.
icon-Leisure
Leisure
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9.4
/10
Reviewed 1 week(s) ago
Good, friendly hotel staff, clean hotel and easy access.
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1 people find it helpful
Accommodation's Reply
12 Jul 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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Z***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel staff is very friendly, the location is strategically close to Gubeng Lama station, and close to Plaza Surabaya mall.
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Accommodation's Reply
12 Jul 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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t***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
The location is very strategic and comfortable.
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Accommodation's Reply
07 Jul 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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L***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
The place is comfortable, the rooms are clean, and the staff are friendly. It was a pleasant experience at this hotel.
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1 people find it helpful
Accommodation's Reply
12 Jul 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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l***i
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 1 week(s) ago
overall it's ok, for a 1 night stay,,,
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1 people find it helpful
Accommodation's Reply
05 Jul 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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Ahmad F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Spacious, nice room, strategic location near Gubeng station.
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2 people find it helpful
Accommodation's Reply
05 Jul 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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Muhamad I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Close to Gubeng station, the prices offered are also affordable.
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1 people find it helpful
Accommodation's Reply
03 Jul 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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C***s
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 2 week(s) ago
Breakfast is okay, the restaurant menu is great for the asem-asem oxtail, only the late coffee has no art 🤪. The room is quite spacious, the bed feels good: approved, old ambience: short ceiling at the corridor.
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1 people find it helpful
Accommodation's Reply
07 Jul 2026
Dear Valued Guest, We would like to express our deepest gratitude for your trust in choosing Sahid Hotel Surabaya during your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and we plan to gradually replace outdated equipment so that you may continue to choose Sahid Hotel Surabaya as your home away from home. Sincerely, The Management Team
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It was great and very affordable
1 people find it helpful
Accommodation's Reply
03 Jul 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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I***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
My first experience staying in Surabaya was pleasant, the room was clean, the breakfast menu was varied, and it was close to the station and Unair.
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Accommodation's Reply
29 Jun 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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R***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Cons: No window shades, no hair dryer, the toilet wasn't very clean and still had stains. The room's furnishings were old, so it looked dusty. The restaurant wasn't very responsive in refilling food after it ran out. Pros: Comfortable room size, strategic location and great view, great staff, quick check-in and check-out without a long wait. Overall, it was a good and comfortable stay. Thank you all for a comfortable three-night stay at the Sahid Hotel.
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1 people find it helpful
Accommodation's Reply
01 Jul 2026
Dear Valued Guest, We would like to express our deepest gratitude for choosing Sahid Hotel Surabaya for your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management Team
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B***s
icon-origin-TRAVELOKA
5.7
/10
Reviewed 2 week(s) ago
An old hotel with basic room amenities. Staff are slow to respond to complaints.
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Accommodation's Reply
01 Jul 2026
Dear Valued Guest, We would like to express our deepest gratitude for choosing Sahid Hotel Surabaya for your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management Team
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