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Sahid Surabaya Hotel

Explore Sahid Surabaya Hotel

Overall Ratings & Reviews Sahid Surabaya Hotel

Traveloka (9,783)
Other sources (21)
8.0
Very Good
From 9,783 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

7.9

Meal

7.8

Location

8.6

Service and Facilites

8.0

People often mention about Sahid Surabaya Hotel
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Distance to City Center (255)
Staff Friendliness (229)
Accessibility (225)
Bedroom (224)
Room Space (219)
Ambiance (191)
Bathroom (190)
Surroundings (177)
Hotel Area (164)
Check-in/out Time (149)
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Traveler Reviews Sahid Surabaya Hotel

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40
Customer reviews
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
Strategic location in the city center. Friendly staff and easy check-in/check-out. Wide variety of delicious dishes.
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Accommodation's Reply
12 Jul 2026
Dear valued guest, we sincerely thank you for choosing Sahid Surabaya Hotel for your stay in Surabaya. We warmly welcome you to Sahid Surabaya Hotel. We hope your visit will be an enjoyable and memorable experience. Thank you for selecting Sahid Surabaya Hotel, where you can feel as comfortable as if you were at home. Sincerely, The Hotel Management Team
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Muhamad N. K.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The hotel staff is friendly, access is very easy and the rooms are spacious.
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Accommodation's Reply
12 Jul 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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C***a
icon-origin-TRAVELOKA
8.1
/10
Reviewed 4 day(s) ago
The staff was very helpful, even though there was a power outage. It's close to everything, even within walking distance to the station. I'll be back there again soon.
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Accommodation's Reply
12 Jul 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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C***a
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 4 day(s) ago
The staff was very helpful, even though there was a power outage. It's close to everything, even walking to the station. There's a lot of dust, but the air conditioning in the room is quite cool.
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Accommodation's Reply
12 Jul 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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Amaliya n. h.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.1
/10
Reviewed 5 day(s) ago
Staying with an organization that was also staying. Breakfast was very busy, the restaurant is small, and we couldn't find a seat, so we waited half an hour in the lobby. When we finally got a chance to enter the restaurant, the side dishes and desserts were empty and they weren't immediately restocked even though it was only 8 AM. The staff was slow, and the glasses were empty and we waited for 5+ minutes without being restocked. We weren't prepared to handle that many hotel guests.
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Peng A. l.
icon-Business
Business
icon-origin-TRAVELOKA
7.0
/10
Reviewed 6 day(s) ago
I got a room next to the elevator and the service area, which was very noisy and full of noise. I didn't seem to get a good response when I asked for a room change, so that was it.
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Accommodation's Reply
07 Jul 2026
Dear Valued Guest, We would like to express our deepest gratitude for choosing Sahid Hotel Surabaya for your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management Team
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Fionna A. f.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 day(s) ago
Strategic location, perfect price, not expensive and cheap (especially cheap when on sale). But the room is very spacious, clean, with excellent facilities, and nothing is broken. The public areas are okay. This is my fourth stay here.
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Accommodation's Reply
12 Jul 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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Yusuf R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Good, friendly hotel staff, clean hotel and easy access.
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1 people find it helpful
Accommodation's Reply
12 Jul 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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Z***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel staff is very friendly, the location is strategically close to Gubeng Lama station, and close to Plaza Surabaya mall.
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Accommodation's Reply
12 Jul 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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t***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
The location is very strategic and comfortable.
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Accommodation's Reply
07 Jul 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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L***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
The place is comfortable, the rooms are clean, and the staff are friendly. It was a pleasant experience at this hotel.
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1 people find it helpful
Accommodation's Reply
12 Jul 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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l***i
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 1 week(s) ago
overall it's ok, for a 1 night stay,,,
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1 people find it helpful
Accommodation's Reply
05 Jul 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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Ahmad F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Spacious, nice room, strategic location near Gubeng station.
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2 people find it helpful
Accommodation's Reply
05 Jul 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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Muhamad I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Close to Gubeng station, the prices offered are also affordable.
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1 people find it helpful
Accommodation's Reply
03 Jul 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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C***s
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 2 week(s) ago
Breakfast is okay, the restaurant menu is great for the asem-asem oxtail, only the late coffee has no art 🤪. The room is quite spacious, the bed feels good: approved, old ambience: short ceiling at the corridor.
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1 people find it helpful
Accommodation's Reply
07 Jul 2026
Dear Valued Guest, We would like to express our deepest gratitude for your trust in choosing Sahid Hotel Surabaya during your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and we plan to gradually replace outdated equipment so that you may continue to choose Sahid Hotel Surabaya as your home away from home. Sincerely, The Management Team
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It was great and very affordable
1 people find it helpful
Accommodation's Reply
03 Jul 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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I***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
My first experience staying in Surabaya was pleasant, the room was clean, the breakfast menu was varied, and it was close to the station and Unair.
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Accommodation's Reply
29 Jun 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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R***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Cons: No window shades, no hair dryer, the toilet wasn't very clean and still had stains. The room's furnishings were old, so it looked dusty. The restaurant wasn't very responsive in refilling food after it ran out. Pros: Comfortable room size, strategic location and great view, great staff, quick check-in and check-out without a long wait. Overall, it was a good and comfortable stay. Thank you all for a comfortable three-night stay at the Sahid Hotel.
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1 people find it helpful
Accommodation's Reply
01 Jul 2026
Dear Valued Guest, We would like to express our deepest gratitude for choosing Sahid Hotel Surabaya for your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management Team
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B***s
icon-origin-TRAVELOKA
5.7
/10
Reviewed 2 week(s) ago
An old hotel with basic room amenities. Staff are slow to respond to complaints.
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Accommodation's Reply
01 Jul 2026
Dear Valued Guest, We would like to express our deepest gratitude for choosing Sahid Hotel Surabaya for your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management Team
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K***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
The service is good and friendly, but it's a shame that yesterday I got a room with smelly bed sheets 😔 The blanket smells good, the room is also clean, it's just a shame that the bed sheets don't seem to be cleaned properly.
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Accommodation's Reply
30 Jun 2026
Dear Valued Guest, We would like to express our deepest gratitude for choosing Sahid Hotel Surabaya for your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management Team
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Number of reviews per page
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40
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