Friendly staff, room cleanliness is always a priority for the hotel.

Near the station, suitable for transit out of town.

The hotel atmosphere is very scary and the receptionist is not responsive to requests and complaints regarding the case.

It was wonderful, nice room, comfortable, clean. The hotel is nearby many places that I can visit.

A hotel strategically located in the city center with views of Surabaya's skyscrapers. Comfortable rooms and a varied breakfast.

Even late-night check-in is fine, hassle-free. It's close to Gubeng Station, just a short walk away.

It's an older hotel, but the service is excellent. It's clean and reasonably priced. Overall, it's a pleasant stay and recommended for vacations, transit, and vacations.

The hotel staff was friendly, happened to stay on Friday and was allowed to check out after Friday prayers.

Hotel staff is friendly, environment is clean.

My stay at the Sahid Surabaya Hotel was very pleasant and comfortable. The rooms were clean, spacious, and well-maintained. The hotel staff was friendly and helpful, and the location was quite strategic. Overall, it was a pleasant stay, and I would happily stay here again.

The location is strategic, close to the mall and train station. The hotel rooms are clean and comfortable. The minifridge is also a plus for the 200,000 rupiah price tag.

The hotel staff were generally friendly. A small suggestion would be to add a sofa in the lobby. The hotel is old but clean, with a sense of old-school prosperity still present. The lobby's marble floors are well-maintained, seemingly frequently polished. It would be nice if the lobby were cooler, which would make it a more pleasant first impression when guests enter after the heat outside. Breakfast was tasty, but a little attention was paid to the fruit and vegetable salad, which wasn't very fresh.

It's only right in the city center, but our family only stayed here once. They didn't even allow a 15-minute late checkout, even though it's common for so many people to be late. And even if I wanted to make a reservation for any event at this hotel again, no way. Almost everything didn't go as agreed. Especially the food, which was way overbudget, it felt like a nightmare. Excuse me? Excuse me for using a 15,000 rupiah mug?! Hello...

A regular every time I go to Surabaya. Right next to the train station. The place is comfortable and clean. You can see the city view or the train passing by. The service is friendly. Finding food, snacks, and snacks is easy. Near the mall. The complete package. Thank you, Sahid.

Overall, the service was good. Friendly and very helpful. The location is strategic. However, the breakfast food was terrible. The taste was terrible. The quantity was too small. By 8:00, many of the dishes were empty and not refilled.

It's highly recommended because it's close to everything. If you're hungry, you can walk or take a Go-Jek. It's also close to Plaza Surabaya. If you want to take the train, it's close to the station.

I only stayed for a few hours while waiting for a train. The hotel room and bathroom were clean and tidy. However, everything needs updating. Perhaps, for a rate of around 200,000 Rupiah, the facilities and price could be upgraded. It would make things more comfortable.

Overall okay and continues to improve

This was our umpteenth time staying here and it was very enjoyable. Although the building and room interior are old, they are still well-maintained. It's definitely worth it...highly recommended.👍🤌🏻

I was very pleased with the clean room, easy access to everything, cool AC, tea and coffee in the minibar, electric kettle, refrigerator, clean toilet, always cleaned room, fresh towels every day. The staff was friendly, and there was plenty of food available. The best, comfortable and at home. I'll come again soon.