What is normal check-in & check-out time at Sahid Surabaya Hotel?

The standard check-in time at Sahid Surabaya Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

How many stars does Sahid Surabaya Hotel have?

Sahid Surabaya Hotel is a 3.0-star hotel.

How many floors does Sahid Surabaya Hotel have?

Sahid Surabaya Hotel has 9 floors.

How many rooms does Sahid Surabaya Hotel have?

Sahid Surabaya Hotel has 145 rooms in total.

What are the guest reviews for Sahid Surabaya Hotel?

Sahid Surabaya Hotel is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

Sahid Surabaya Hotel

Name: Sahid Surabaya Hotel
Address: Jalan Sumatra No. 1 - 15 , Gubeng, Surabaya, Jawa Timur, Indonesia, 60281, Jalan Sumatra No. 1 - 15, Jawa Timur, 60281, Indonesia
Rating: 8

Hotels

All-star Accommodation

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8.0

/10

Very Good

10,142 reviews

What Guests Say About Their Stay

Imam S.

9.4

/ 10

With the hotel's strategic location in the heart of the Surabaya metropolis, it's easily accessible by private car or public transportation. The hotel's comfortable environment, supported by welcoming staff, and the ambiance of its rooms and amenities create a memorable stay.

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Verified Traveler

10.0

/ 10

The location is strategic, close to Gubeng train station and the mall, making it easy to find food, shop, and more. The rooms are large, clean, and affordable.

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A***g

10.0

/ 10

The hotel staff is friendly and very helpful, the cleanliness is excellent, and the room service is also excellent. The rooms are spacious and clean, and the bathrooms are spotless. The food is excellent. The price is affordable, and the hotel is in a great location.

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Y***k

9.1

/ 10

The room is spacious and clean, the staff is friendly... It's also close to the station so you don't need to worry about where to go... The price is affordable.

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Verified Traveler

10.0

/ 10

The rooms are spacious, cleaned daily, and the food is delicious and varied. It's very close to shopping centers like TP, Delta, WTC, and Grand City. It's also close to a variety of nightlife options.

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In the Area

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Jalan Sumatra No. 1 - 15 , Gubeng, Surabaya, Jawa Timur, Indonesia, 60281

Main Facilities

What's around Sahid Surabaya Hotel

Jalan Sumatra No. 1 - 15 , Gubeng, Surabaya, Jawa Timur, Indonesia, 60281

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Discover More About Sahid Surabaya Hotel

General Information

Sahid Surabaya Hotel is a 3-star hotels that has been welcoming guests since 1990. It was previously known as SAHID GUBENG. The accommodation went through a renovation in 2012. Sahid Surabaya Hotel is part of Sahid Hotels & Resorts. There are 145 rooms spread across 9 floors.

Location

Located at Jalan Sumatra No. 1 - 15 in Surabaya, Indonesia. Those looking to explore will find Taman 10 Nopember Surabaya, Shamaya Garden by Samaya Group, and District 11 nearby.

Facilities & Amenities

Sahid Surabaya Hotel has Laundry service, Restaurant, Luggage storage, Elevator, BREAKFAST_AVAILABLE, and more.

Business Facilities

For guests traveling for work, Sahid Surabaya Hotel has Meeting facilities available on-site.

Dining

Guests can stop by the café.

Contact

Email: ressahidsub@gmail.com
Phone number: +62315032711
Website: www.sahidsurabaya.com

All facilities in Sahid Surabaya Hotel

Others

Meals & Dining

Breakfast

Public Facilities

Room service
Restaurant
Elevator
Safety deposit box
Coffee shop

Connectivity

Wi-Fi
LAN Internet access
Wi-Fi in public areas

Guest Services

Luggage storage
Laundry Service
Concierge
24-hour front desk

Transportation

Valet parking

Business Facilities

Meeting facilities

Accommodation Policy & General Information in Sahid Surabaya Hotel

Check-in/Check-out Time

Check-in time: 14:00
Check-out time: 12:00

General Check-in Instructions

General Check-in Instructions (English Only)
Hotel doesn't provide EDC machine for BCA (Credit Card or Debit Card). Reservation made by Pay at Hotel Method, guest should pay directly by CASH and Credit Card or Debit Card for other Bank (BNI, BRI, & Mandiri). Maximum check in 22.00 WIB

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at Sahid Surabaya Hotel	145
Number of floors in Sahid Surabaya Hotel	9
Another facilities in Sahid Surabaya Hotel	Breakfast, Room service, Restaurant, Elevator, Safety deposit box

More Reviews from Other Guests in Sahid Surabaya Hotel

Overall Ratings & Reviews Sahid Surabaya Hotel

Traveloka (10,121)

Other sources (21)

8.1

Very Good

From 10,121 reviews

Provided by travelers on

Cleanliness

8.0

Room Comfort

7.9

Meal

7.9

Location

8.6

Service and Facilites

8.1

People often mention about Sahid Surabaya Hotel

All

Distance to City Center (335)

Staff Friendliness (304)

Accessibility (295)

Bedroom (294)

Room Space (284)

Ambiance (252)

Bathroom (249)

Surroundings (235)

Hotel Area (219)

Check-in/out Time (196)

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Traveler Reviews Sahid Surabaya Hotel

Number of reviews per page

20

40

Customer reviews

Verified Traveler

Business

10.0

/10

Reviewed 4 day(s) ago

Friendly staff, cold AC, nice view from the 9th floor.

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1 people find it helpful

Accommodation's Reply

30 Oct 2026

With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management

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L***n

10.0

/10

Reviewed 7 day(s) ago

Friendly staff, best price, quality and service.

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Accommodation's Reply

27 Oct 2026

With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management

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sn

sarah n.

Business

10.0

/10

Reviewed 1 week(s) ago

Improve service and service.

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Accommodation's Reply

30 Oct 2026

We would like to express our sincere gratitude for your trust in choosing Sahid Hotel Surabaya during your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management

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Verified Traveler

Business

8.5

/10

Reviewed 1 week(s) ago

A hotel that was once prosperous.

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+2

1 people find it helpful

Accommodation's Reply

27 Oct 2026

With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management

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Imam S.

9.4

/10

Reviewed 1 week(s) ago

With the hotel's strategic location in the heart of the Surabaya metropolis, it's easily accessible by private car or public transportation. The hotel's comfortable environment, supported by welcoming staff, and the ambiance of its rooms and amenities create a memorable stay.

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Accommodation's Reply

24 Oct 2026

With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management

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C***s

Leisure

10.0

/10

Reviewed 1 week(s) ago

The hotel staff is very friendly and the distance to the station is very close.

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Accommodation's Reply

26 Oct 2026

With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management

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Verified Traveler

10.0

/10

Reviewed 1 week(s) ago

The location is strategic, close to Gubeng train station and the mall, making it easy to find food, shop, and more. The rooms are large, clean, and affordable.

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Accommodation's Reply

24 Oct 2026

With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management

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E***y

Transit

8.5

/10

Reviewed 2 week(s) ago

The hotel staff was very friendly and helpful during check-in.. 👍

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Accommodation's Reply

26 Oct 2026

With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management

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h***i

Business

9.4

/10

Reviewed 2 week(s) ago

Comfortable for resting, close to the mall and station for work matters.

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Accommodation's Reply

21 Oct 2026

With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management

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A***g

10.0

/10

Reviewed 2 week(s) ago

The hotel staff is friendly and very helpful, the cleanliness is excellent, and the room service is also excellent. The rooms are spacious and clean, and the bathrooms are spotless. The food is excellent. The price is affordable, and the hotel is in a great location.

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Accommodation's Reply

21 Oct 2026

With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management

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D***i

10.0

/10

Reviewed 2 week(s) ago

The variety of food in restaurants is even more varied.

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Accommodation's Reply

21 Oct 2026

We would like to express our sincere gratitude for your trust in choosing Sahid Hotel Surabaya during your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management

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H***y

Leisure

5.7

/10

Reviewed 2 week(s) ago

The condition of the bed, sheets and bed cover were not clean, as if they had not been changed, making it uncomfortable to sleep on.

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Accommodation's Reply

21 Oct 2026

We would like to express our sincere gratitude for your trust in choosing Sahid Hotel Surabaya during your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management

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E***u

Staycation

6.2

/10

Reviewed 2 week(s) ago

After staying for two days, the room was cleaned, but the sheets weren't changed (there were still traces of blood from the previous person). The toilet door wouldn't lock. The refrigerator felt like a cupboard, not cold at all.

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Accommodation's Reply

21 Oct 2026

We would like to express our sincere gratitude for your trust in choosing Sahid Hotel Surabaya during your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management

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R***y

Business

10.0

/10

Reviewed 2 week(s) ago

Overall, best hotel, please improve the service.

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Accommodation's Reply

21 Oct 2026

With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management

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C***s

Business

9.1

/10

Reviewed 2 week(s) ago

Friendly staff and good service.

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Accommodation's Reply

21 Oct 2026

Dear valued guest, we sincerely thank you for choosing Sahid Surabaya Hotel for your stay in Surabaya. We warmly welcome you to Sahid Surabaya Hotel. We hope your visit will be an enjoyable and memorable experience. Thank you for selecting Sahid Surabaya Hotel, where you can feel as comfortable as if you were at home. Sincerely, The Hotel Management Team

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D***y

Staycation

8.7

/10

Reviewed 2 week(s) ago

Pretty good. Friendly service, close to Gubeng Station. Breakfast is a bit lacking in variety, lacking an egg corner.

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Accommodation's Reply

21 Oct 2026

We would like to express our sincere gratitude for your trust in choosing Sahid Hotel Surabaya during your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management

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R***n

9.3

/10

Reviewed 2 week(s) ago

The hotel is still in good condition, and the service is also excellent. My only suggestion is that the potholes in the parking area be repaired immediately to ensure a more vibrant and prosperous stay.

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Accommodation's Reply

21 Oct 2026

We would like to express our sincere gratitude for your trust in choosing Sahid Hotel Surabaya during your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management

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Y***k

9.1

/10

Reviewed 2 week(s) ago

The room is spacious and clean, the staff is friendly... It's also close to the station so you don't need to worry about where to go... The price is affordable.

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Accommodation's Reply

21 Oct 2026

With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management

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I***K

6.6

/10

Reviewed 2 week(s) ago

The hotel's location is actually very strategic. It used to be okay, but things have changed drastically. The bathroom was very dirty and smelly. The breakfast selection wasn't very extensive, and the staff had to wait for some items to be refilled. I hope things improve in the future.

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1 people find it helpful

Accommodation's Reply

21 Oct 2026

We would like to express our sincere gratitude for your trust in choosing Sahid Hotel Surabaya during your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management

See original

FU

Fitrah U. H.

Business

8.5

/10

Reviewed 2 week(s) ago

My main complaints are the shower spraying everywhere, the shower curtain not being long enough, the water flowing into the toilet when showering, and the quality of the breakfast. As a reputable hotel, the shower should at least not leak, and the breakfast should be consistently delicious and refilled promptly.

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Accommodation's Reply

16 Oct 2026

We would like to express our sincere gratitude for your trust in choosing Sahid Hotel Surabaya during your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management

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Number of reviews per page

20

40

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.