What are available facilities at Sahid Surabaya Hotel?

There are top facilites at Sahid Surabaya Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What Time is Check In & Check Out at Sahid Surabaya Hotel?

Check-in time at Sahid Surabaya Hotel is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Sahid Surabaya Hotel provide breakfast?

Yes, Sahid Surabaya Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Sahid Surabaya Hotel?

Sahid Surabaya Hotel is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Sahid Surabaya Hotel have?

Sahid Surabaya Hotel has 9 floors.

How many rooms are available at Sahid Surabaya Hotel?

Sahid Surabaya Hotel has 145 rooms in total.

Does Sahid Surabaya Hotel provide parking?

Yes, Sahid Surabaya Hotel provides parking. Please confirm details directly with the hotel.

What do past guests say about Sahid Surabaya Hotel?

Sahid Surabaya Hotel is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

Sahid Surabaya Hotel

Name: Sahid Surabaya Hotel
Address: Jalan Sumatra No. 1 - 15 , Gubeng, Surabaya, Jawa Timur, Indonesia, 60281, Jalan Sumatra No. 1 - 15, Jawa Timur, 60281, Indonesia
Rating: 7.9

Hotels

All-star Accommodation

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7.9

/10

Very Good

9,943 reviews

What Guests Say About Their Stay

Distance To City Center (489)

Accessibility (404)

Staff Friendliness (394)

Room Space (380)

nopelman

10.0

/ 10

I was very pleased with the clean room, easy access to everything, cool AC, tea and coffee in the minibar, electric kettle, refrigerator, clean toilet, always cleaned room, fresh towels every day. The staff was friendly, and there was plenty of food available. The best, comfortable and at home. I'll come again soon.

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Fionna A. f.

9.1

/ 10

Strategic location, perfect price, not expensive and cheap (especially cheap when on sale). But the room is very spacious, clean, with excellent facilities, and nothing is broken. The public areas are okay. This is my fourth stay here.

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L***y

8.8

/ 10

The place is comfortable, the rooms are clean, and the staff are friendly. It was a pleasant experience at this hotel.

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R***a

10.0

/ 10

The room was clean, spacious, and comfortable with complete amenities. It was a pleasant stay. 👍

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Verified Traveler

9.4

/ 10

Really enjoyed staying here. Close to great places in the city center. The room was clean, and the mattress was comfortable. I'll be back sometime.

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In the Area

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Jalan Sumatra No. 1 - 15 , Gubeng, Surabaya, Jawa Timur, Indonesia, 60281

Main Facilities

AC

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named SAHID GUBENG Sahid Surabaya Hotel is located in area / city Gubeng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

Sahid Surabaya Hotel Address: Map & Location

Jalan Sumatra No. 1 - 15 , Gubeng, Surabaya, Jawa Timur, Indonesia, 60281

Discover More Places

Discover More About Sahid Surabaya Hotel

note: hotel was previously named SAHID GUBENG

Location

Sahid Surabaya Hotel is located in area / city Gubeng.

About Sahid Surabaya Hotel

From business event to corporate gathering, Sahid Surabaya Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Sahid Surabaya Hotel, a wonderful accommodation for your family holiday.

Experience a unique stay at the historical building of Sahid Surabaya Hotel, which you rarely find in other places.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Sahid Surabaya Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sahid Surabaya Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

With all facilities offered, Sahid Surabaya Hotel is the right place to stay.

NIB: 201230026834

KBLI: 55110

All facilities in Sahid Surabaya Hotel

Functional Hall

Lobby

Exterior

Bedroom

Restaurant

Public Facilities

Coffee shop
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Cable TV
Desk
In-room safe
Refrigerator
Shower
TV

Hotel Services

Concierge
24-hour Receptionist
Laundry service
Luggage storage

Food and Drinks

Bar
Breakfast

Connectivity

LAN Internet
Free WiFi

Business Facilities

Business center
Meeting facilities

Transportation

Valet parking

General

AC

Accommodation Policy & General Information in Sahid Surabaya Hotel

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

Hotel doesn't provide EDC machine for BCA (Credit Card or Debit Card). Reservation made by Pay at Hotel Method, guest should pay directly by CASH and Credit Card or Debit Card for other Bank (BNI, BRI, & Mandiri). Maximum check in 22.00 WIB

Additional Policy

Hotel doesn't provide EDC machine for BCA (Credit Card or Debit Card). Reservation made by Pay at Hotel Method, guest should pay directly by CASH and Credit Card or Debit Card for other Bank (BNI, BRI, & Mandiri).

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Sahid Surabaya Hotel	145
Number of floors in Sahid Surabaya Hotel	9
Another facilities in Sahid Surabaya Hotel	Coffee shop, 24-hour room service, Room service, Safety deposit box, WiFi in public area

More Reviews from Other Guests in Sahid Surabaya Hotel

Overall Ratings & Reviews Sahid Surabaya Hotel

Traveloka (9,921)

Other sources (21)

8.0

Very Good

From 9,921 reviews

Provided by travelers on

Cleanliness

7.9

Room Comfort

7.9

Meal

7.8

Location

8.6

Service and Facilites

8.0

People often mention about Sahid Surabaya Hotel

All

Distance to City Center (281)

Staff Friendliness (253)

Accessibility (250)

Bedroom (247)

Room Space (236)

Ambiance (209)

Bathroom (208)

Surroundings (194)

Hotel Area (179)

Check-in/out Time (158)

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Traveler Reviews Sahid Surabaya Hotel

Number of reviews per page

20

40

Customer reviews

MT

Mamik T.

Transit

8.8

/10

Reviewed 1 day(s) ago

I only stayed for a few hours while waiting for a train. The hotel room and bathroom were clean and tidy. However, everything needs updating. Perhaps, for a rate of around 200,000 Rupiah, the facilities and price could be upgraded. It would make things more comfortable.

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H***u

8.5

/10

Reviewed 1 day(s) ago

Overall okay and continues to improve

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n

nopelman

Leisure

10.0

/10

Reviewed 4 day(s) ago

I was very pleased with the clean room, easy access to everything, cool AC, tea and coffee in the minibar, electric kettle, refrigerator, clean toilet, always cleaned room, fresh towels every day. The staff was friendly, and there was plenty of food available. The best, comfortable and at home. I'll come again soon.

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n

nopelman

Leisure

9.4

/10

Reviewed 4 day(s) ago

Stayed 2 nights, friendly and efficient staff, clean room, clean towels, toothbrush, soap, minibar, refrigerator, TV, comfortable toilet, cold AC pool. The room was always cleaned after returning home. Got a room with a view that can see the city, such as the Submarine Monument and tall buildings. At night the building lights make you happy and vehicles look like miniatures at night. Finding food is easy, just walk to the mall, mall, museum. You can buy snacks, souvenirs at Gubeng station. You can take the train everywhere. Very fun. Want to go to Tunjungan, Atum, Trans Icon to play snow, ski, etc. close by is also fun. Thank you very much ... next time we come again.

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C***a

Transit

10.0

/10

Reviewed 4 day(s) ago

Friendly staff, clean rooms, complete amenities, delicious food, and really cheap promo prices.

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Ruri P.

Transit

8.9

/10

Reviewed 5 day(s) ago

The receptionist at check-in was very friendly and calm. She wore a black and white uniform, like an intern, but her complaint handling was professional.

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ES

Eko S.

8.8

/10

Reviewed 6 day(s) ago

Close to everything, including malls, and especially Gubeng Stadium. No need for a taxi; just walk along Jalan Gubeng Lama.

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Y***n

Staycation

8.3

/10

Reviewed 1 week(s) ago

Breakfast was less than professional. Guests had to wait a long time for refills, and the menu was sparse and lacking in variety.

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D***i

Staycation

7.1

/10

Reviewed 1 week(s) ago

The sheets were dirty, the towels were torn. The toilet took a long time to flush. The reception was unfriendly. The rest of the service was good and friendly, especially the restaurant and the staff or admin at breakfast. The food was delicious. That's it. This is my honest review.

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Accommodation's Reply

13 Aug 2026

We would like to express our sincere gratitude for your trust in choosing Sahid Hotel Surabaya during your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management

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W***a

Medical

9.1

/10

Reviewed 1 week(s) ago

The room was fully furnished. Clean towels, a refrigerator, slippers, 2 bars of soap, 2 toothbrushes, and shampoo. Luckily, there was a refrigerator, as I brought medicine from the hospital, which was helpful. I stayed overnight for a check-up at Soetomo Hospital. My son enjoyed staying here. If I go to Surabaya again, I'd like to stay here again. I got room 5020, but please pay more attention to the bedsheet, as it had stains and a few tears, and the springs on the bed (the one near the wall) were squeaky, and there's no Wi-Fi in this room 😞

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Accommodation's Reply

12 Aug 2026

We would like to express our sincere gratitude for your trust in choosing Sahid Hotel Surabaya during your stay in Surabaya. We are honored to welcome you to Sahid Hotel Surabaya and hope your visit was a pleasant and enjoyable experience.

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sp

sugma p. z.

9.4

/10

Reviewed 1 week(s) ago

I give it 5 stars, that's all.

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C***y

8.4

/10

Reviewed 1 week(s) ago

The hotel feels dated. The room floors and furniture are dusty. The hot water doesn't work. But it's very close to Gubeng Station 👍🏽…important for travelers taking KAI.

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1 people find it helpful

Accommodation's Reply

12 Aug 2026

We would like to express our sincere gratitude for your trust in choosing Sahid Hotel Surabaya during your stay in Surabaya. We are honored to welcome you to Sahid Hotel Surabaya and we hope your stay was a pleasant and enjoyable experience.

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N***a

8.6

/10

Reviewed 2 week(s) ago

It's cheap, and it's perfectly fine in the city center for that price. However, if you get a room with a train view, it's really lacking, and the room doesn't smell good or look clean.

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Accommodation's Reply

12 Aug 2026

We would like to express our sincere gratitude for your trust in choosing Sahid Hotel Surabaya during your stay in Surabaya. We are honored to welcome you to Sahid Hotel Surabaya and hope your visit was a pleasant and enjoyable experience.

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SH

Soegeng H.

Business

9.4

/10

Reviewed 2 week(s) ago

The staff is very friendly and fast response when we ask for help.

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Accommodation's Reply

09 Aug 2026

With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management

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F***h

Staycation

9.4

/10

Reviewed 2 week(s) ago

The rooms are spacious, perfect for a family vacation, and what I like most is that they're clean and comfortable. It's close to the city center. Even if you don't eat at the hotel, there are plenty of dining options nearby. Please continue to improve cleanliness and service.

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Accommodation's Reply

12 Aug 2026

We would like to express our sincere gratitude for your trust in choosing Sahid Hotel Surabaya during your stay in Surabaya. We are honored to welcome you to Sahid Hotel Surabaya and hope your visit was a pleasant and enjoyable experience.

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R***n

Business

9.1

/10

Reviewed 2 week(s) ago

When I go to Surabaya, I always choose this hotel because the price is very friendly and the rooms are very spacious.

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Accommodation's Reply

12 Aug 2026

We would like to express our sincere gratitude for your trust in choosing Sahid Hotel Surabaya during your stay in Surabaya. We are honored to welcome you to Sahid Hotel Surabaya and hope your visit was a pleasant and enjoyable experience.

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R***a

Business

8.5

/10

Reviewed 2 week(s) ago

Nice and clean even though the building is old.

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1 people find it helpful

Accommodation's Reply

07 Aug 2026

We would like to express our sincere gratitude for your trust in choosing Sahid Hotel Surabaya during your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management

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M***d

Transit

8.5

/10

Reviewed 2 week(s) ago

That price is really okay, cool.

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Accommodation's Reply

07 Aug 2026

With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management

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Verified Traveler

Staycation

10.0

/10

Reviewed 2 week(s) ago

I stayed for two nights at the Sahid Surabaya Hotel. Overall, the facilities and service were quite satisfying. I moved rooms on the second day. The room design and interior were different, but the room type seemed to be the same. The first room only had one slipper, while the second had two. The bed was comfortable, and the location was strategic, as I was staying in Surabaya for the "Surabaya Marathon" (5K) running race. It turned out to be very close to the starting line at Plaza Surabaya's East Parking Lot, only 300 meters away. I walked to the race early in the morning to stay fit. On the second night, I was slightly disturbed by noise from the room next door at 10:00 PM WIB, and there were other subtle disturbances throughout my two-night stay. Thank you for a pleasant experience.

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1 people find it helpful

Accommodation's Reply

07 Aug 2026

We would like to express our sincere gratitude for your trust in choosing Sahid Hotel Surabaya during your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management

See original

Verified Traveler

Transit

6.9

/10

Reviewed 2 week(s) ago

We're terribly sorry, but it wasn't check-out time yet. The cleaning staff just barged into our room while we were still sleeping after the event. Check-out time is supposed to be 12:00 PM before the staff can come in to check us in. We chose a superior king room, as it was dark and the wardrobe was also horrendous in shape, making me shiver and scared to stay alone.

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1 people find it helpful

Accommodation's Reply

07 Aug 2026

We would like to express our sincere gratitude for your trust in choosing Sahid Hotel Surabaya during your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management

See original

Number of reviews per page

20

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