The hotel staff is very friendly, the elevator smells good, all the rooms smell good, the hotel is clean and tidy, the food is delicious.

The rooms are spacious, cleaned daily, and the food is delicious and varied. It's very close to shopping centers like TP, Delta, WTC, and Grand City. It's also close to a variety of nightlife options.

I tried nasi goreng cakalang for my dinner menu. This menu was suggested by a friendly and helpful staff named Alya. The nasi goreng was delicious. Thanks for her suggestion! I appreciate it 😉

I spent two memorable nights here for a weekend. One of my favorite things about the hotel is the rooftop pool, which offers stunning city views and makes relaxing even more enjoyable. The gym is also excellent, with a stunning view that makes exercising even more enjoyable. The location is strategic, the rooms are comfortable and clean, and the overall atmosphere of the hotel is calming and perfect for unwinding. Thank you for a wonderful stay. It will definitely be one of my choices when I visit Surabaya again. 😍🏙️🏊‍♀️💪🏻

The staff are all friendly, the rooms are clean, the bathroom and pool are also clean, the AC cools down quickly, even when turned down it's still cold, and the view is also good.

The hotel staff was very friendly! Really helpful! They helped me with all the equipment I needed, like an iron and a hairdryer. Thank you, Vassa Suites!

I took my elderly mother with me. I got out of the car and the staff immediately brought a wheelchair and quickly assisted her. I didn't even expect the hotel to provide one. That's the best, thank you, sir.

My umpteenth stay was for my child's graduation. Yesterday, renovations were underway at the front of the hotel, but it didn't disrupt activities too much. The hotel service was still excellent. My stay was comfortable. Thank you, Bonnet Hotel Surabaya.

Friendly Staff, Clean Hotel, Comfortable Environment

Thank you, the staff service is friendly, the room is clean and spacious, the price is affordable and overall it is very good ❤️ Will come back again for further reference

The hotel staff is very friendly, the rooms are very neat and clean, and the parking is quite spacious. The location is very strategic, close to supermarkets and culinary spots. Highly recommended.

I was very satisfied with my stay here. I've stayed here many times for events in Surabaya. The room was clean. The bathroom was clean. The hot water was flowing. The price was affordable. The location is strategic. There are many food options around the hotel, including a minimarket, and for breakfast, pecel rice is just a short walk in front of the Samsat office, if I'm not mistaken—it's just a short walk from the hotel. Overall, it's very good.

Excellent service, super friendly staff. Very comfortable, clean rooms. God bless you and continue to be a blessing 🥰

Overall, I liked the staff's friendliness, and the security guard helped carry my and my child's very heavy suitcases to and from the lobby. The hotel's atmosphere was comfortable, and the room was also clean.

The check-in process was quick and easy. The staff was very helpful and friendly. They helped carry our luggage to our room, as we had a toddler with us, so we had quite a lot of stuff. Parking is available via valet, as there are limited spaces. The room's ambiance is also comfortable and makes you feel at home. I'll definitely stay here again.

Staying overnight for families is comfortable, the rooms are clean and there are affairs to Siloam Hospital near on foot

The receptionist was friendly and very helpful. The check-in/check-out process was quick and straightforward. The rooms are also quite large and suitable for families. Recommended 👏

The hotel is clean and the building still feels new, creating a comfortable atmosphere. The service is friendly and helpful. The strategic location makes it easy to get to various places in Surabaya. There were no significant issues during my stay. If I return to Surabaya, this hotel will be one of my choices for my next stay.

The hotel staff named Lita was very friendly and very helpful during the check-in process.