Comfortable place, complete facilities, kids friendly, delicious food, close to shopping centers, friendly service.

Clean hotel. Comfortable. Friendly staff. Strategic location near Tunjungan Plaza. Easy access.

It's very comfortable, clean, the lobby smells great, and the staff are very friendly. I got a room with a great view and a clear view of Surabaya. The location is very strategic, close to the mall and the station, and there are many amenities. I also got a free 1-hour late check-out. Next time I go to Surabaya, I'll stay here again 🥰

The hotel staff are all very friendly, the breakfast food is always delicious, the room is clean, the smart TV is also complete, the check-in process is fast, assisted by Ms. Clara and Delinda, always a favorite hotel, next time I will stay again.

The staff explained well, the place is easy to get to everywhere, close to the city center.

Great stay, staff was very accommodating and friendly. The AC in our room was hot and they immediately fixed it!

We had a wonderful stay at this hotel. The location is very strategic with lots of delicious food and dining options within walking distance. On top of that, the hospitality was great, the staff were incredibly friendly and always ready to help. Would definitely come back!

The rooms are spacious, cleaned daily, and the food is delicious and varied. It's very close to shopping centers like TP, Delta, WTC, and Grand City. It's also close to a variety of nightlife options.

The hotel staff is very friendly, the elevator smells good, all the rooms smell good, the hotel is clean and tidy, the food is delicious.

I really like staying here 😍, the room is very comfortable, the breakfast is delicious and there are lots of menu choices.. it's really great 🥰

This was our first time staying here, and our first impressions were very satisfying. The room was spacious, well-appointed, and the breakfast was excellent. The staff were friendly and very helpful. And most importantly, the hotel is very close to ITS, where our son attends. Thank you.

The stay was comfortable, and I slept well. The staff responded quickly when I requested a replacement blanket and additional towels. Overall, I was very satisfied with the service and hospitality.

The hotel was clean and spacious, with excellent management and a wide variety of food. What impressed me was that I left my phone and other belongings behind, and the hotel secured them. I retrieved them via a Bluebird driver. Thank you, Mr. Novel, and the hotel management.

It's a nice hotel with friendly and helpful staff, especially the staff in the restaurant at the traditional food corner named Bu Mamik who is very dedicated at serving the guests. Thanks!

The rooms are comfortable and clean, perfect for relaxing after a long day of activities. The pleasant atmosphere also makes your stay even more enjoyable.

I tried nasi goreng cakalang for my dinner menu. This menu was suggested by a friendly and helpful staff named Alya. The nasi goreng was delicious. Thanks for her suggestion! I appreciate it 😉

The hotel staff is very friendly, the gym is open 24/7, and the rooftop is also cool. The rooms are also soundproofed so there's no noise.

I spent two memorable nights here for a weekend. One of my favorite things about the hotel is the rooftop pool, which offers stunning city views and makes relaxing even more enjoyable. The gym is also excellent, with a stunning view that makes exercising even more enjoyable. The location is strategic, the rooms are comfortable and clean, and the overall atmosphere of the hotel is calming and perfect for unwinding. Thank you for a wonderful stay. It will definitely be one of my choices when I visit Surabaya again. 😍🏙️🏊‍♀️💪🏻

I was very satisfied with the service provided. The staff was friendly, polite, and responsive to customer needs. The atmosphere was also comfortable, making my visit a pleasant experience. I hope this quality of service continues.

The staff is friendly, the lobby, elevators, and hallways are clean. The lobby especially smells great.

Overall, the hotel is okay, but the room isn't very soundproof because I got a room at the front of the building, the part closest to the roundabout and the railway crossing. But access is limited.