Comfortable place, complete facilities, kids friendly, delicious food, close to shopping centers, friendly service.

Clean hotel. Comfortable. Friendly staff. Strategic location near Tunjungan Plaza. Easy access.

First time, but I loved it. Complete facilities, clean, cool, and comfortable. I'll definitely come back here if I ever come back to Surabaya 😇

The hotel staff are all very friendly, the breakfast food is always delicious, the room is clean, the smart TV is also complete, the check-in process is fast, assisted by Ms. Clara and Delinda, always a favorite hotel, next time I will stay again.

The hotel staff was very friendly. The food was delicious and varied. The rooms were also nice and clean with a view of Tunjungan Plaza. Tunjungan Plaza is also very close, just a 650-meter walk. I was very satisfied with my stay here. 🤩🥰

Great stay, staff was very accommodating and friendly. The AC in our room was hot and they immediately fixed it!

The hotel staff is friendly, the breakfast is varied, and it's easy to get everywhere. Bungkul Park is just a short walk away. The rooms are spacious and comfortable.

Very impressive, close to the station for work, very good and friendly service.

The hotel staff is very friendly, the elevator smells good, all the rooms smell good, the hotel is clean and tidy, the food is delicious.

I really like staying here 😍, the room is very comfortable, the breakfast is delicious and there are lots of menu choices.. it's really great 🥰

This was our first time staying here, and our first impressions were very satisfying. The room was spacious, well-appointed, and the breakfast was excellent. The staff were friendly and very helpful. And most importantly, the hotel is very close to ITS, where our son attends. Thank you.

The stay was comfortable, and I slept well. The staff responded quickly when I requested a replacement blanket and additional towels. Overall, I was very satisfied with the service and hospitality.

The hotel staff is very friendly and welcoming. Upon check-in, the receptionist provided simple explanations and prompt service. This will be a favorite hotel for anyone staying in downtown Surabaya. Besides being affordable, it's also very close to the city's shopping centers. ✌️

It's a nice hotel with friendly and helpful staff, especially the staff in the restaurant at the traditional food corner named Bu Mamik who is very dedicated at serving the guests. Thanks!

It was a delightful experience staying 3 days and 2 nights at Four Points TP. Everything was exceptional, especially the restaurant. All the staff there were friendly and helpful. I've never experienced such helpfulness staying at a hotel as at Four Points TP. Everyone, from top to bottom, truly shares the same vision and mission: to satisfy customers and make them king. Awesome! Keep it up! You're all the best 👍👍👍

I tried nasi goreng cakalang for my dinner menu. This menu was suggested by a friendly and helpful staff named Alya. The nasi goreng was delicious. Thanks for her suggestion! I appreciate it 😉

The hotel staff is very friendly, the gym is open 24/7, and the rooftop is also cool. The rooms are also soundproofed so there's no noise.

I spent two memorable nights here for a weekend. One of my favorite things about the hotel is the rooftop pool, which offers stunning city views and makes relaxing even more enjoyable. The gym is also excellent, with a stunning view that makes exercising even more enjoyable. The location is strategic, the rooms are comfortable and clean, and the overall atmosphere of the hotel is calming and perfect for unwinding. Thank you for a wonderful stay. It will definitely be one of my choices when I visit Surabaya again. 😍🏙️🏊‍♀️💪🏻

I was very satisfied with the service provided. The staff was friendly, polite, and responsive to customer needs. The atmosphere was also comfortable, making my visit a pleasant experience. I hope this quality of service continues.