The room is comfortable, the environment is quite quiet, close to culinary places with affordable prices.

Everything is good and interesting. The location is close to Tanjung Perak Harbor, easy access to the city center, and close to souvenir shops.

For the room type the princes are clean and comfortable. Kids can swim with pleasure. Very suitable for family hotel. Thank you for service.

Calm cool and relaxed atmosphere

Experience staying at a relatively new hotel with super luxurious room facilities, diverse food, and attractive gym, pool, and kids playzone facilities.

Located at the center of the town. The service was very pleasant and warm. The room is very clean. Will surely book here again next time coming to Surabaya.

It's very comfortable, clean, the lobby smells great, and the staff are very friendly. I got a room with a great view and a clear view of Surabaya. The location is very strategic, close to the mall and the station, and there are many amenities. I also got a free 1-hour late check-out. Next time I go to Surabaya, I'll stay here again 🥰

The staff is very friendly. How many reviews have I made for Platinum? I'm a regular customer.

The hotel staff is very friendly. I always want to stay here when I go to Surabaya. My absolute favorite ❤️

This hotel is close to restaurants and convenient for business trips, not too far from the city center, and at an affordable price. The service is good and friendly. The rooms and bathrooms are clean and comfortable.

A comfortable and pleasant hotel. Ambiance/Facilities: The facilities and ambiance are comfortable and good. Food: Quite varied. Staff assistance: Good. Price: Affordable. Location: Very strategic.

The hotel staff was friendly and helpful when I requested a room change. A welcome drink was provided, and the breakfast was quite tasty.

We went there for a birthday staycation and the kids were happy; friendly staff, can be a bit packed during weekends/holidays.