Goldvitel Hotel Surabaya

Hotels
Preferred Partner Plus
All-star Accommodation
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8.6
/10
Very Good
2,220 reviews

What Guests Say About Their Stay

windy r.

10.0
/ 10
It's very comfortable, clean, the lobby smells great, and the staff are very friendly. I got a room with a great view and a clear view of Surabaya. The location is very strategic, close to the mall and the station, and there are many amenities. I also got a free 1-hour late check-out. Next time I go to Surabaya, I'll stay here again 🥰
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Miia M.

10.0
/ 10
First time, but I loved it. Complete facilities, clean, cool, and comfortable. I'll definitely come back here if I ever come back to Surabaya 😇
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Uly R. S.

10.0
/ 10
There's a club, a rooftop bar, and VIP karaoke. The rooms are clean and comfortable. The location is strategic. A gym and swimming pool are also available. The breakfast menu is comprehensive and delicious. There's a wide selection of food and desserts.
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V***i

9.4
/ 10
Such a beautiful trip with family in Goldvitel Hotel. Highly recommended for the next trip in Surabaya. Keep up and thank you!

J***y

10.0
/ 10
Friendly and detailed service when explaining, comfortable room, breakfast taste just right for my palate and my family's.
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In the Area
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Jl. Basuki Rahmat No.147, Embong Kaliasin, Kec. Genteng, Genteng, Surabaya, Jawa Timur, Indonesia, 60261

Main Facilities

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This accommodation offers:
Outdoor pool
Pub
Bar
Bicycle rental
Swimming pool
Late check-out
Laundry service
Fitness center
Restaurant
Luggage storage
Elevator
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Goldvitel Hotel Surabaya is a hotel is located at Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Goldvitel Hotel Surabaya Address: Map & Location

Jl. Basuki Rahmat No.147, Embong Kaliasin, Kec. Genteng, Genteng, Surabaya, Jawa Timur, Indonesia, 60261
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Lobby Goldvitel Hotel Surabaya
Exterior 2 Goldvitel Hotel Surabaya

Discover More About Goldvitel Hotel Surabaya

Location
Goldvitel Hotel Surabaya is a hotel is located at Genteng.

About Goldvitel Hotel Surabaya

Goldvitel Hotel Surabaya is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Goldvitel Hotel Surabaya is the perfect place to stay that provides decent facilities as well as great services.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Goldvitel Hotel Surabaya.

Goldvitel Hotel Surabaya is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Goldvitel Hotel Surabaya will surely spoil you for numerous shopping centers nearby.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Goldvitel Hotel Surabaya provides a pleasant accommodation for your stay.

From business event to corporate gathering, Goldvitel Hotel Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Goldvitel Hotel Surabaya, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Goldvitel Hotel Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Goldvitel Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Goldvitel Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Goldvitel Hotel Surabaya.

All facilities in Goldvitel Hotel Surabaya

Facility

  • Outdoor pool
  • Pub
  • Bar
  • Bicycle rental
  • Swimming pool
Bar, Cafe and Lounge Goldvitel Hotel Surabaya
Bar, Cafe and Lounge
Swimming Pool Goldvitel Hotel Surabaya
Swimming Pool
Entertainment Facility Goldvitel Hotel Surabaya
Entertainment Facility
Fitness Center Goldvitel Hotel Surabaya
Fitness Center
Functional Hall Goldvitel Hotel Surabaya
Functional Hall

Transportation

  • Area shuttle with surcharge
  • Bicycle rental
  • Shopping center shuttle
  • Valet parking

Food and Drinks

  • Bar
  • Buffet breakfast
  • Cafe
  • Pub

Things to Do

  • Fitness center
  • Karaoke
  • Massage
  • Outdoor pool
  • Sauna
  • Spa

Connectivity

  • Free WiFi

General

  • AC
  • Non-smoking room
  • Swimming pool

Shuttle Service

  • Airport transfer (surcharge)
  • Cruise shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Wedding service

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Business Facilities

  • Conference room
  • Meeting facilities

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Shops
  • Supermarket

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Goldvitel Hotel Surabaya

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Pets

Pets are not allowed in the accommodation.

General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Goldvitel Hotel Surabaya
104
Number of floors in Goldvitel Hotel Surabaya
20
Another facilities in Goldvitel Hotel Surabaya
Area shuttle with surcharge, Bicycle rental, Shopping center shuttle, Valet parking, Bar

Frequently asked question in Goldvitel Hotel Surabaya

What Time is Check In & Check Out at Goldvitel Hotel Surabaya?
Check-in time at Goldvitel Hotel Surabaya is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Goldvitel Hotel Surabaya provide breakfast?
Yes, Goldvitel Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Goldvitel Hotel Surabaya?
Goldvitel Hotel Surabaya is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Goldvitel Hotel Surabaya have?
Goldvitel Hotel Surabaya has 20 floors.
How many rooms are available at Goldvitel Hotel Surabaya?
Goldvitel Hotel Surabaya has 104 rooms in total.
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More Reviews from Other Guests in Goldvitel Hotel Surabaya

8.6
Very Good
From 2,220 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.4

Location

8.9

Service and Facilites

8.6

People often mention about Goldvitel Hotel Surabaya
All
Distance to City Center (262)
Staff Friendliness (225)
Ambiance (220)
Bedroom (218)
Bathroom (186)
Accessibility (177)
Hotel Area (167)
Room Space (163)
Surroundings (148)
Taste (147)
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Traveler Reviews Goldvitel Hotel Surabaya

Number of reviews per page
20
40
Customer reviews
M***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 day(s) ago
Good, maybe I can try again later.
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N***a
icon-Leisure
Leisure
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8.8
/10
Reviewed 1 week(s) ago
Comfortable place for staycation with family or friends.
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s***o
icon-Leisure
Leisure
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8.2
/10
Reviewed 1 week(s) ago
Nice hotel, strategic location, excellent service.
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Accommodation's Reply
23 Oct 2026
Dear Mr./Ms. S*o, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating you gave us at Goldvitel Hotel Surabaya. With our excellent service, convenient location, and outstanding hospitality, your family's experience at Goldvitel Hotel Surabaya motivates us to maintain the quality of both our facilities and services. We hope you and your family will visit our hotel again. We look forward to your return to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya
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Puta w.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Overall it was comfortable, it was just a shame that the AC couldn't be turned down in the room where I stayed.
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1 people find it helpful
Accommodation's Reply
27 Oct 2026
Dear Mr./Ms. Puta W., Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience and the excellent rating you gave our hotel. Impressed by the comfort, we will review the air conditioning system. Your family's experience at Goldvitel Hotel Surabaya is a great encouragement to us in maintaining the quality of both our facilities and services. We sincerely hope that you and your family will visit our hotel again. We look forward to your return to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya
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s***i
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Friendly and focused staff service.
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1 people find it helpful
Accommodation's Reply
23 Oct 2026
Dear Mr./Ms. S*i, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience and the excellent rating you gave to our Goldvitel Hotel Surabaya. Your appreciation for the friendly and attentive service from our staff and your family's experience at Goldvitel Hotel Surabaya encourages us to maintain the quality of both our facilities and services. We sincerely hope that you and your family will visit our hotel again. We look forward to your return to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya
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D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
patent this time not disappointed..........
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Accommodation's Reply
20 Oct 2026
Dear Mr./Mrs. D*i, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating you gave us. We are extremely impressed and will not let you down this time. Your family's experience at Goldvitel Hotel Surabaya motivates us to maintain the quality of both our facilities and services. We sincerely hope you and your family will visit us again. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya
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Ian A.
icon-Business
Business
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8.5
/10
Reviewed 2 week(s) ago
Friendly staff, clean rooms, close to city center.
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Accommodation's Reply
20 Oct 2026
Dear Mr. Ian A., Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your experience staying at Goldvitel Hotel Surabaya, including giving our hotel an excellent rating. You were impressed with the friendly staff, clean rooms, and convenient location near the city center. Your family's experience at Goldvitel Hotel Surabaya motivates us to maintain the quality of both our facilities and services. We hope you and your family will return to stay with us again. We look forward to your return to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Head of Rooms - Goldvitel Hotel Surabaya
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D***n
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9.4
/10
Reviewed 2 week(s) ago
The hotel staff is quite friendly and nice.
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Accommodation's Reply
21 Oct 2026
Dear Mr./Mrs. Don, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating for our Goldvitel Hotel Surabaya. This demonstrates how friendly and kind our hotel staff are. Your family's experience at Goldvitel Hotel Surabaya encourages us to maintain the quality of our accommodations and services. We hope you and your family will visit our hotel again. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya
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windy r.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It's very comfortable, clean, the lobby smells great, and the staff are very friendly. I got a room with a great view and a clear view of Surabaya. The location is very strategic, close to the mall and the station, and there are many amenities. I also got a free 1-hour late check-out. Next time I go to Surabaya, I'll stay here again 🥰
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2 people find it helpful
Accommodation's Reply
17 Oct 2026
Dear Ms. Windy, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating for our Goldvitel Hotel Surabaya. The comfortable and clean atmosphere, the pleasantly scented lobby, and the very friendly staff were all wonderful. Your family's experience at Goldvitel Hotel Surabaya encourages us to maintain the quality of both our facilities and services. We sincerely hope that you and your family will visit our hotel again. We look forward to your return to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya
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V***a
icon-Staycation
Staycation
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10.0
/10
Reviewed 3 week(s) ago
Close to city center, comfortable rooms, affordable prices.
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1 people find it helpful
Accommodation's Reply
15 Oct 2026
Dear Ms./Mrs. Wa, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating you gave us. Your overview of the convenient location near the city center, comfortable rooms, and reasonable pricing is heartwarming. Your family's experience at Goldvitel Hotel Surabaya encourages us to maintain the quality of both our facilities and services. We sincerely hope you and your family will visit us again. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya
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F***a
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10.0
/10
Reviewed 4 week(s) ago
The best, very comfortable and quiet
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Accommodation's Reply
06 Oct 2026
Dear Valued Guest, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating you gave Goldvitel Hotel Surabaya. Impressed by the comfort and tranquility of your family's experience at Goldvitel Hotel Surabaya, we are motivated to maintain the quality of both our facilities and services. We sincerely hope that you and your family will visit our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya
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Desi S.
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Business
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9.4
/10
Reviewed 5 week(s) ago
The staff is friendly, and I like it and it's comfortable. The lobby area is clean and smells good.
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1 people find it helpful
Accommodation's Reply
04 Oct 2026
Dear Ms. Daisy S, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating you gave Goldvitel Hotel Surabaya. During your stay, you described the staff as friendly and welcoming, and the lobby as clean and pleasantly scented. Your experience and your family's visit to Goldvitel Hotel Surabaya encourage us to maintain the quality of both our facilities and services. We hope you and your family will visit our hotel again. We look forward to your return to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya
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Nugraha F.
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Staycation
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8.5
/10
Reviewed 5 week(s) ago
Nice location, friendly staff and nice room.
2 people find it helpful
Accommodation's Reply
04 Oct 2026
Dear Mr Nugraha F, Thank you so much for your kind review! We are thrilled to hear that you enjoyed our nice location, friendly staff, and nice room. We always want our guests to have the best overall experience, making our place the perfect welcoming spot whether you are here for a quick transit, a relaxing stay, or just to have some fun and happy times. Your positive feedback means the world to our team! It was a pleasure having you, and we look forward to welcoming you back on your next visit. Sincerely, Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya
D***o
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
Quite comfortable with a view that is pleasing to the eye.
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1 people find it helpful
Accommodation's Reply
30 Sep 2026
Dear D*o, We extend our warmest greetings from King Vitas Surabaya Hotel. Thank you so much for your valuable feedback, for sharing your impressions of your stay, and for giving King Vitas Surabaya Hotel the highest rating. We are delighted that we were able to provide you with a comfortable stay and beautiful views. Your and your family's wonderful stay at King Vitas Surabaya Hotel is a great encouragement to us to continue improving our facilities and services. We look forward to welcoming you back again. We are excited to see you again at King Vitas Surabaya Hotel. Thank you very much. Hari Susilo, Room Service Manager, King Vitas Surabaya Hotel
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D***o
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
Got a superior room with a bathtub so it was fun 😊
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1 people find it helpful
Accommodation's Reply
30 Sep 2026
Dear Mr./Mrs. Doe, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating you gave Goldvitel Hotel Surabaya. Your family's experience visiting Goldvitel Hotel Surabaya inspires us to maintain the quality of our accommodations and services. We sincerely hope that you and your family will be able to return to our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya
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Verified Traveler
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9.1
/10
Reviewed 5 week(s) ago
Overall, very welcome for transit, stay or happy happy.
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1 people find it helpful
Accommodation's Reply
04 Oct 2026
Dear Mr/s Guest , Thank you so much for sharing your wonderful review! We are absolutely thrilled to hear about your overall experience with us. Whether you are here for a quick transit, a relaxing stay, or just to have some fun and happy times, we always strive to create a warm and welcoming atmosphere for everyone. Knowing that you felt that energy means the world to our team. It was a true pleasure having you as our guest, and we cannot wait to welcome you back for your next visit! Sincerely, Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya
D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 5 week(s) ago
The hotel staff was friendly, but the smoking rooms were a bit dirty due to carelessness from other smokers, including cigarette marks on the tables. Overall, the hotel's proximity to the city center is convenient, and the views from both the rooms and the rooftop bar add to its value.
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Accommodation's Reply
04 Oct 2026
Dear Mr./Ms. D*i, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your experience and the excellent rating you gave Goldvitel Hotel Surabaya during your stay with your family. Your experience at Goldvitel Hotel Surabaya motivates us to maintain the quality of our accommodations and services. We hope you and your family will visit our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya
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T***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Hotel staff is friendly, clean, comfortable environment.
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Accommodation's Reply
29 Sep 2026
Dear Mr./Ms. T*e, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your experience and the excellent rating you gave Goldvitel Hotel Surabaya during your stay with your family. Your experience and your family's visit to Goldvitel Hotel Surabaya have inspired us to maintain the quality of our accommodations and services. We sincerely hope that you and your family will return to our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya
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Variqadinata S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Highly recommended, close to everywhere.
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Accommodation's Reply
26 Sep 2026
Dear Ms./Mrs. Warikadinata, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating for our Goldvitel Hotel Surabaya. Your highly positive impressions of the hotel, its convenient location, and your family's experience at Goldvitel Hotel Surabaya motivate us to maintain the quality of both our facilities and services. We sincerely hope you and your family will visit our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya
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P***g
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10.0
/10
Reviewed 6 week(s) ago
The staff was very friendly and accommodating. Super recommended!
3 people find it helpful
Accommodation's Reply
22 Sep 2026
Dear P***g, Thank you for sharing your feedback. We are delighted that you enjoyed your stay and found our team to be welcoming and helpful. Your recommendation is greatly appreciated, and we look forward to hosting you again in the future. Sincerely, Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya
Number of reviews per page
20
40

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