Does Goldvitel Hotel Surabaya provide parking?

Yes, Goldvitel Hotel Surabaya provides parking. Please confirm details directly with the hotel.

Does Goldvitel Hotel Surabaya have a swimming pool?

Yes, a swimming pool is available at Goldvitel Hotel Surabaya.

Does Goldvitel Hotel Surabaya provide late check-out?

Yes, late check-out is available at Goldvitel Hotel Surabaya, subject to availability. Please contact the hotel directly to arrange this.

What do past guests say about Goldvitel Hotel Surabaya?

Goldvitel Hotel Surabaya is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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Goldvitel Hotel Surabaya

Name: Goldvitel Hotel Surabaya
Address: Jl. Basuki Rahmat No.147, Embong Kaliasin, Kec. Genteng, Genteng, Surabaya, Jawa Timur, Indonesia, 60261, Jl. Basuki Rahmat No.147, Embong Kaliasin, Kec. Genteng, Jawa Timur, 60261, Indonesia
Rating: 8.6

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8.6

/10

Very Good

2,263 reviews

What Guests Say About Their Stay

Bernath M.

9.1

/ 10

The room wasn't soundproof, and the noise of passing vehicles on the road in front of the hotel could still be heard. Access to the city center was close, with Tunjungan Plaza within walking distance. There's also a street food stall across the street that's always busy at night.

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windy r.

10.0

/ 10

It's very comfortable, clean, the lobby smells great, and the staff are very friendly. I got a room with a great view and a clear view of Surabaya. The location is very strategic, close to the mall and the station, and there are many amenities. I also got a free 1-hour late check-out. Next time I go to Surabaya, I'll stay here again 🥰

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Miia M.

10.0

/ 10

First time, but I loved it. Complete facilities, clean, cool, and comfortable. I'll definitely come back here if I ever come back to Surabaya 😇

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Uly R. S.

10.0

/ 10

There's a club, a rooftop bar, and VIP karaoke. The rooms are clean and comfortable. The location is strategic. A gym and swimming pool are also available. The breakfast menu is comprehensive and delicious. There's a wide selection of food and desserts.

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V***i

9.4

/ 10

Such a beautiful trip with family in Goldvitel Hotel. Highly recommended for the next trip in Surabaya. Keep up and thank you!

In the Area

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Jl. Basuki Rahmat No.147, Embong Kaliasin, Kec. Genteng, Genteng, Surabaya, Jawa Timur, Indonesia, 60261

Main Facilities

This accommodation offers:

Outdoor pool

Pub

Bar

Bicycle rental

Swimming pool

Late check-out

Laundry service

Fitness center

Restaurant

Luggage storage

Elevator

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

Goldvitel Hotel Surabaya is a hotel is located at Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around Goldvitel Hotel Surabaya

Jl. Basuki Rahmat No.147, Embong Kaliasin, Kec. Genteng, Genteng, Surabaya, Jawa Timur, Indonesia, 60261

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Discover More About Goldvitel Hotel Surabaya

Discover Your Perfect Stay at Goldvitel Hotel Surabaya

Welcome to Goldvitel Hotel Surabaya, your premier destination for an unforgettable experience in Jawa Timur, Indonesia. We pride ourselves on offering a blend of comfort, convenience, and exceptional service, making us the ideal choice for both business and leisure travelers. Whether you're planning a short getaway or an extended stay, Goldvitel Hotel Surabaya is dedicated to making your visit truly special. Room rates at Goldvitel Hotel Surabaya start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Goldvitel Hotel Surabaya Location

Nestled in the vibrant heart of Surabaya, Goldvitel Hotel Surabaya is conveniently situated at Jl. Basuki Rahmat No.147, Embong Kaliasin, Kec. Genteng, Genteng, Surabaya, Jawa Timur, Indonesia, 60261. This prime location places you just a short distance from the bustling city center, offering easy access to major business districts and popular tourist attractions. For those arriving by air, the hotel is a manageable journey from Juanda International Airport, with various transportation options available. The atmosphere surrounding Goldvitel Hotel Surabaya is one of dynamic urban energy, yet the hotel itself provides a tranquil oasis. You'll find yourself close to key landmarks and entertainment hubs, ensuring that everything you need is within easy reach.

Goldvitel Hotel Surabaya Facilities & Services

Facilities for guests at Goldvitel Hotel Surabaya are designed to enhance your comfort and convenience throughout your stay. We offer a comprehensive range of amenities to cater to every need: * Swimming Pool: Take a refreshing dip in our sparkling outdoor swimming pool, perfect for relaxation and unwinding. Operating hours are from 7:00 AM to 7:00 PM, with no additional fees. * Fitness Center: Maintain your workout routine at our well-equipped fitness center, available daily from 6:00 AM to 9:00 PM. * Restaurant: Savor delicious local and international cuisine at our on-site restaurant. * Bar: Enjoy a relaxing drink at our stylish bar. * Meeting Rooms: For business travelers, we provide modern meeting facilities equipped with the latest technology. * Free Wi-Fi: Stay connected with complimentary high-speed internet access throughout the hotel. * 24-Hour Front Desk: Our dedicated staff is available around the clock to assist you with any requests. * Concierge Services: Get personalized recommendations and assistance with bookings. * Luggage Storage: Secure storage is available for your convenience. * Daily Housekeeping: Enjoy a clean and comfortable room every day. * Free Parking: Ample free parking space is available for guests traveling by car.

Goldvitel Hotel Surabaya Room Types

Discover a variety of comfortable and well-appointed accommodations with our diverse room types of Goldvitel Hotel Surabaya. Each room is designed to provide a restful sanctuary after a day of exploration or business. * Deluxe Room: Offering a comfortable space with either a city view or garden view. Available in smoking and non-smoking options. Some rooms feature a bathtub for added luxury. * Executive Room: A more spacious option, providing enhanced amenities and a choice of city or garden views. Available in smoking and non-smoking configurations. Bathtub available in select rooms. * Suite: Our premium suites offer expansive living areas, breathtaking city views, and all the comforts of home. These rooms are non-smoking and include a bathtub. * Family Room: Perfect for families traveling together, these rooms are designed for comfort and convenience, often featuring multiple beds and a city view. Available in non-smoking. Bathtub may be available in select rooms. We strive to accommodate all our guests' preferences, and while we do not currently offer pet-friendly rooms, we ensure a pristine environment for all visitors.

Goldvitel Hotel Surabaya Dining & Restaurants

Indulge your taste buds at Goldvitel Hotel Surabaya's dining establishments, where culinary excellence meets warm hospitality. * The Emerald Restaurant: Our main restaurant offers a delightful breakfast buffet from 6:00 AM to 10:00 AM, with estimated prices per person around PHP 450. For lunch and dinner, enjoy a selection of Indonesian and international dishes. Lunch is served from 12:00 PM to 3:00 PM, and dinner from 6:00 PM to 10:00 PM. * The Sapphire Lounge: A sophisticated spot to unwind with a variety of beverages and light snacks. Open daily from 11:00 AM to 11:00 PM.

Goldvitel Hotel Surabaya Nearby Attractions and Activities

Surabaya is a city rich in culture and history, offering a plethora of attractions for every traveler. Goldvitel Hotel Surabaya is ideally located to explore these exciting destinations: * Tugu Pahlawan (Heroes Monument): A prominent landmark commemorating the Battle of Surabaya, offering historical insights and panoramic city views. * House of Sampoerna: A museum and former cigarette factory showcasing the history of tobacco in Indonesia and the iconic Dji Sam Soe brand. * Surabaya Submarine Monument (Monkasel): Explore a real Indonesian Navy submarine, offering a unique glimpse into naval history. * Masjid Al-Akbar Surabaya: One of the largest mosques in Indonesia, known for its stunning architecture and grandeur. * Galaxy Mall: A premier shopping destination offering a wide array of local and international brands, dining options, and entertainment. If you are looking for other activities around Goldvitel Hotel Surabaya, check out the best deals on Traveloka: Recommended activities in Surabaya!

How to Get to Goldvitel Hotel Surabaya from the Airport

Navigating your way to Goldvitel Hotel Surabaya is straightforward, with several convenient options available from Juanda International Airport (SUB). The airport transfer service of Goldvitel Hotel Surabaya can be arranged for a seamless arrival. * Hotel Private Airport Transfer: For the utmost convenience and comfort, we offer a private airport transfer service. Please contact the hotel in advance to arrange this service. Prices vary depending on vehicle type, typically ranging from PHP 800 to PHP 1500. * Taxi: Metered taxis are readily available at the airport. The journey to Goldvitel Hotel Surabaya usually takes around 30-60 minutes, depending on traffic, and will cost approximately PHP 200 to PHP 400. * Ride-hailing Service: You can also book a ride through a ride-hailing service from the designated pick-up points at the airport. This is often a cost-effective option, with fares similar to taxis. * Public Transport: While less direct, public buses and shuttles operate from the airport to various points in the city, from where you can take a local taxi or ride-hailing service to the hotel. This is the most budget-friendly option but requires more time and navigation. For a stress-free journey, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Goldvitel Hotel Surabaya

Choosing Goldvitel Hotel Surabaya means opting for a memorable and comfortable stay in the heart of Jawa Timur. Our commitment to excellent service, prime location, and comprehensive facilities makes us the perfect choice for your next trip. * Prime Location: Easily access Surabaya's business and leisure attractions. * Comfortable Accommodations: A range of room types to suit every traveler's needs. * Excellent Facilities: Enjoy our swimming pool, fitness center, and dining options. * Exceptional Service: Our friendly staff is dedicated to ensuring your satisfaction. * Convenient Booking: Check room availability at Goldvitel Hotel Surabaya and secure your preferred dates. Experience the best of Surabaya by Booking Goldvitel Hotel Surabaya today. For great deals and easy reservations, visit Traveloka. Book budget hotels in Jawa Timur and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Goldvitel Hotel Surabaya

Facility

Outdoor pool

Bicycle rental

Swimming pool

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Transportation

Area shuttle with surcharge
Bicycle rental
Shopping center shuttle
Valet parking

Food and Drinks

Bar
Buffet breakfast
Cafe
Pub

Things to Do

Fitness center
Karaoke
Massage
Outdoor pool
Sauna
Spa

Connectivity

Free WiFi

General

AC
Non-smoking room
Swimming pool

Shuttle Service

Airport transfer (surcharge)
Cruise shuttle (surcharge)
Ferry terminal shuttle (surcharge)

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Concierge
Doorman
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Late check-out
Laundry service
Luggage storage
Medical service
Multilingual staff
Wedding service

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

Business Facilities

Conference room
Meeting facilities

Nearby Facilities

ATM/Banking
Gift shop
Grocery
Shops
Supermarket

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Goldvitel Hotel Surabaya

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Pets

Pets are not allowed in the accommodation.

General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Goldvitel Hotel Surabaya	104
Number of floors in Goldvitel Hotel Surabaya	20
Another facilities in Goldvitel Hotel Surabaya	Area shuttle with surcharge, Bicycle rental, Shopping center shuttle, Valet parking, Bar

Frequently asked question in Goldvitel Hotel Surabaya

What is normal check-in & check-out time at Goldvitel Hotel Surabaya?

The standard check-in time at Goldvitel Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Goldvitel Hotel Surabaya provide breakfast?

Yes, Goldvitel Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Goldvitel Hotel Surabaya?

Goldvitel Hotel Surabaya is a 4.0-star hotel.

How many floors does Goldvitel Hotel Surabaya have?

Goldvitel Hotel Surabaya has 20 floors.

How many rooms are available at Goldvitel Hotel Surabaya?

Goldvitel Hotel Surabaya has 104 rooms in total.

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More Reviews from Other Guests in Goldvitel Hotel Surabaya

Overall Ratings & Reviews Goldvitel Hotel Surabaya

Traveloka (2,263)

8.6

Very Good

From 2,263 reviews

Provided by travelers on

Cleanliness

8.4

Room Comfort

8.3

Meal

8.4

Location

8.9

Service and Facilites

8.6

People often mention about Goldvitel Hotel Surabaya

All

Distance to City Center (267)

Staff Friendliness (230)

Ambiance (222)

Bedroom (221)

Bathroom (189)

Accessibility (181)

Hotel Area (169)

Room Space (166)

Surroundings (150)

Taste (149)

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Traveler Reviews Goldvitel Hotel Surabaya

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Customer reviews

Bernath M.

Leisure

9.1

/10

Reviewed 4 day(s) ago

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Accommodation's Reply

12 Nov 2026

Dear Mr. Bernath M., Sincerely, Goldvitel Hotel Surabaya. Thank you for your feedback and suggestions, and for taking the time to share your experience during your stay and for your rating, which helps us improve Goldvitel Hotel Surabaya. We also apologize for any inconvenience caused by the lack of soundproofing in the room. Your experience and your family during your stay at Goldvitel Hotel Surabaya motivate us to maintain the quality of both our facilities and services. We sincerely hope you and your family will visit our hotel again. We look forward to your return to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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A***a

10.0

/10

Reviewed 6 day(s) ago

Very good, no regrets here.

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Accommodation's Reply

10 Nov 2026

Dear Mr./Ms. A*a, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your experience and the excellent rating you gave to Goldvitel Hotel Surabaya. Your stay left a very positive impression. Your experience and your family's visit to Goldvitel Hotel Surabaya motivate us to maintain the quality of our accommodations and services. We hope you and your family will visit our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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S***n

5.9

/10

Reviewed 6 day(s) ago

When I stayed, the room was not clean. Sometimes it had a bad smell from the bathroom/toilet.

1 people find it helpful

Accommodation's Reply

10 Nov 2026

Dear Mr/s. S***n Warmest greeting from Goldvitel Hotel Surabaya Thank you for taking a moment of your time to post a review about your stay here at Goldvitel Hotel Surabaya. We're pleased you had an enjoyable stay with us, and thank you for your feedbacks. Rest assured all Managers have noted your inputs, and are working hard to improve the quality of our services day by day. Thanks again for your review Goldvitel Hotel Surabaya and we are looking forward to welcoming you back soon! Sincerely yours Hari Susilo Room Division Manager Goldvitel Hotel Surabaya

Verified Traveler

Staycation

10.0

/10

Reviewed 1 week(s) ago

The view from the 20th floor is great, the pool is very deep 180 cm.

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Accommodation's Reply

05 Nov 2026

Dear Valued Guest, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including your excellent rating of Goldvitel Hotel Surabaya and your mention of the beautiful view from the 20th floor. Your and your family's positive experience at Goldvitel Hotel Surabaya encourages us to maintain the quality of our accommodations and services. We hope you and your family will visit our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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Abid i. d.

Staycation

6.6

/10

Reviewed 1 week(s) ago

I got dirty hotel slippers, and there were tiny cockroaches running around the room.

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Accommodation's Reply

05 Nov 2026

Dear Mr. Abid, Sincerely, Goldvitel Hotel Surabaya. Thank you for your feedback and suggestions, and for taking the time to share your experience during your stay and for rating us. This helps us to further improve Goldvitel Hotel Surabaya. Regarding your feedback about finding insects in your room during your stay, we promptly implemented pest control measures within a few days to ensure the room was free of insects. Your family's experience at Goldvitel Hotel Surabaya motivates us to maintain the quality of both our facilities and services. We hope you and your family will visit our hotel again. We look forward to your return to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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D***y

6.2

/10

Reviewed 1 week(s) ago

Got room 1207, the AC was not cold at all, please pay attention to the comfort of the room in the future, thanks.

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Accommodation's Reply

03 Nov 2026

Dear Mr./Ms./Mrs. Dee, Sincerely, Goldvitel Hotel Surabaya. Thank you for your feedback and suggestions, and for taking the time to share your experience during your stay and rate us. This helps us to further improve Goldvitel Hotel Surabaya. Regarding your suggestion about the condition of the air conditioning in the room, we will inspect the air conditioning systems in the rooms immediately. Your family's experience during your stay at Goldvitel Hotel Surabaya motivates us to maintain the quality of both our facilities and services. We hope you and your family will visit our hotel again. We look forward to your return to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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anisa

Transit

9.1

/10

Reviewed 2 week(s) ago

The view from the room is beautiful, the room is comfortable, and the location is strategically located in the city center, very close to Tunjungan. The service is friendly and very prompt. Thank you.

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Accommodation's Reply

03 Nov 2026

Dear Ms. Anisa, Goldvitel Hotel Surabaya extends its highest regards. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating you gave us and your appreciation for the beautiful view from your room, the comfort of the room, and the superb location. Your family's experience at Goldvitel Hotel Surabaya motivates us to maintain the quality of both our accommodations and services. We sincerely hope that you and your family will visit our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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M***a

9.7

/10

Reviewed 2 week(s) ago

Good, maybe I can try again later.

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Accommodation's Reply

02 Nov 2026

Dear Madam M*a, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your experience and the excellent rating you gave to Goldvitel Hotel Surabaya during your stay with your family. Your experience and your family during your visit to Goldvitel Hotel Surabaya inspires us to maintain the quality of our accommodations and services. We sincerely hope that you and your family will return to our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya. (Reply dated October 28, 2026)

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David R.

6.4

/10

Reviewed 2 week(s) ago

The room and toilet were not very clean and seemed dark and the room was also narrow.

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Accommodation's Reply

02 Nov 2026

Dear Mr. David R., Sincerely, Goldvitel Hotel Surabaya. Thank you for your feedback and suggestions, and for taking the time to share your experience during your stay and for your encouraging rating, which motivates us to further improve Goldvitel Hotel Surabaya. Your family's experience during your stay at Goldvitel Hotel Surabaya has driven us to maintain the quality of both our facilities and services. We sincerely hope that you and your family will visit our hotel again. We look forward to your return to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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N***a

Leisure

8.8

/10

Reviewed 3 week(s) ago

Comfortable place for staycation with family or friends.

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Accommodation's Reply

02 Nov 2026

Dear Ms. N***a Warmest Greeting from Goldvitel Hotel Surabaya Thank you for have a very beautiful review! Our associates strive to provide professional personalized service to all our guests and I'm glad that you were able to experience that firsthand. I'm sorry that your stay was so short but am glad to have the opportunity to see you again in the future as well! Sincerely Yours Hari Susilo Room Division Manager

s***o

Leisure

8.2

/10

Reviewed 3 week(s) ago

Nice hotel, strategic location, excellent service.

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Accommodation's Reply

23 Oct 2026

Dear Mr./Ms. S*o, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating you gave us at Goldvitel Hotel Surabaya. With our excellent service, convenient location, and outstanding hospitality, your family's experience at Goldvitel Hotel Surabaya motivates us to maintain the quality of both our facilities and services. We hope you and your family will visit our hotel again. We look forward to your return to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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Puta w.

9.1

/10

Reviewed 3 week(s) ago

Overall it was comfortable, it was just a shame that the AC couldn't be turned down in the room where I stayed.

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1 people find it helpful

Accommodation's Reply

27 Oct 2026

Dear Mr./Ms. Puta W., Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience and the excellent rating you gave our hotel. Impressed by the comfort, we will review the air conditioning system. Your family's experience at Goldvitel Hotel Surabaya is a great encouragement to us in maintaining the quality of both our facilities and services. We sincerely hope that you and your family will visit our hotel again. We look forward to your return to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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s***i

Business

9.4

/10

Reviewed 3 week(s) ago

Friendly and focused staff service.

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1 people find it helpful

Accommodation's Reply

23 Oct 2026

Dear Mr./Ms. S*i, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience and the excellent rating you gave to our Goldvitel Hotel Surabaya. Your appreciation for the friendly and attentive service from our staff and your family's experience at Goldvitel Hotel Surabaya encourages us to maintain the quality of both our facilities and services. We sincerely hope that you and your family will visit our hotel again. We look forward to your return to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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D***i

10.0

/10

Reviewed 4 week(s) ago

patent this time not disappointed..........

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Accommodation's Reply

20 Oct 2026

Dear Mr./Mrs. D*i, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating you gave us. We are extremely impressed and will not let you down this time. Your family's experience at Goldvitel Hotel Surabaya motivates us to maintain the quality of both our facilities and services. We sincerely hope you and your family will visit us again. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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Ian A.

Business

8.5

/10

Reviewed 4 week(s) ago

Friendly staff, clean rooms, close to city center.

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Accommodation's Reply

20 Oct 2026

Dear Mr. Ian A., Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your experience staying at Goldvitel Hotel Surabaya, including giving our hotel an excellent rating. You were impressed with the friendly staff, clean rooms, and convenient location near the city center. Your family's experience at Goldvitel Hotel Surabaya motivates us to maintain the quality of both our facilities and services. We hope you and your family will return to stay with us again. We look forward to your return to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Head of Rooms - Goldvitel Hotel Surabaya

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D***n

9.4

/10

Reviewed 4 week(s) ago

The hotel staff is quite friendly and nice.

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Accommodation's Reply

21 Oct 2026

Dear Mr./Mrs. Don, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating for our Goldvitel Hotel Surabaya. This demonstrates how friendly and kind our hotel staff are. Your family's experience at Goldvitel Hotel Surabaya encourages us to maintain the quality of our accommodations and services. We hope you and your family will visit our hotel again. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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windy r.

Leisure

10.0

/10

Reviewed 4 week(s) ago

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2 people find it helpful

Accommodation's Reply

17 Oct 2026

Dear Ms. Windy, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating for our Goldvitel Hotel Surabaya. The comfortable and clean atmosphere, the pleasantly scented lobby, and the very friendly staff were all wonderful. Your family's experience at Goldvitel Hotel Surabaya encourages us to maintain the quality of both our facilities and services. We sincerely hope that you and your family will visit our hotel again. We look forward to your return to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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V***a

Staycation

10.0

/10

Reviewed 4 week(s) ago

Close to city center, comfortable rooms, affordable prices.

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1 people find it helpful

Accommodation's Reply

15 Oct 2026

Dear Ms./Mrs. Wa, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating you gave us. Your overview of the convenient location near the city center, comfortable rooms, and reasonable pricing is heartwarming. Your family's experience at Goldvitel Hotel Surabaya encourages us to maintain the quality of both our facilities and services. We sincerely hope you and your family will visit us again. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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F***a

10.0

/10

Reviewed 6 week(s) ago

The best, very comfortable and quiet

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Accommodation's Reply

06 Oct 2026

Dear Valued Guest, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating you gave Goldvitel Hotel Surabaya. Impressed by the comfort and tranquility of your family's experience at Goldvitel Hotel Surabaya, we are motivated to maintain the quality of both our facilities and services. We sincerely hope that you and your family will visit our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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Desi S.

Business

9.4

/10

Reviewed 6 week(s) ago

The staff is friendly, and I like it and it's comfortable. The lobby area is clean and smells good.

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1 people find it helpful

Accommodation's Reply

04 Oct 2026

Dear Ms. Daisy S, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating you gave Goldvitel Hotel Surabaya. During your stay, you described the staff as friendly and welcoming, and the lobby as clean and pleasantly scented. Your experience and your family's visit to Goldvitel Hotel Surabaya encourage us to maintain the quality of both our facilities and services. We hope you and your family will visit our hotel again. We look forward to your return to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.