Goldvitel Hotel Surabaya

Hotels
Preferred Partner Plus
All-star Accommodation
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8.6
/10
Very Good
2,156 reviews

What Guests Say About Their Stay

Miia M.

10.0
/ 10
First time, but I loved it. Complete facilities, clean, cool, and comfortable. I'll definitely come back here if I ever come back to Surabaya 😇
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Uly R. S.

10.0
/ 10
There's a club, a rooftop bar, and VIP karaoke. The rooms are clean and comfortable. The location is strategic. A gym and swimming pool are also available. The breakfast menu is comprehensive and delicious. There's a wide selection of food and desserts.
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V***i

9.4
/ 10
Such a beautiful trip with family in Goldvitel Hotel. Highly recommended for the next trip in Surabaya. Keep up and thank you!

J***y

10.0
/ 10
Friendly and detailed service when explaining, comfortable room, breakfast taste just right for my palate and my family's.
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F***a

10.0
/ 10
Excellent and friendly service. Thank you for celebrating my birthday and providing me with a birthday cake. It was truly memorable! ⭐⭐⭐⭐⭐ 🎂✨💕
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In the Area
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Jl. Basuki Rahmat No.147, Embong Kaliasin, Kec. Genteng, Genteng, Surabaya, Jawa Timur, Indonesia, 60261

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Goldvitel Hotel Surabaya is a hotel is located at Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Goldvitel Hotel Surabaya

Jl. Basuki Rahmat No.147, Embong Kaliasin, Kec. Genteng, Genteng, Surabaya, Jawa Timur, Indonesia, 60261
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Lobby Goldvitel Hotel Surabaya
Exterior 2 Goldvitel Hotel Surabaya

Discover More About Goldvitel Hotel Surabaya

Discover Your Perfect Stay at Goldvitel Hotel Surabaya

Welcome to Goldvitel Hotel Surabaya, your premier destination for an unforgettable experience in Jawa Timur, Indonesia. We pride ourselves on offering a blend of comfort, convenience, and exceptional service, making us the ideal choice for both business and leisure travelers. Whether you're planning a short getaway or an extended stay, Goldvitel Hotel Surabaya is dedicated to making your visit truly special. Room rates at Goldvitel Hotel Surabaya start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Goldvitel Hotel Surabaya Location

Nestled in the vibrant heart of Surabaya, Goldvitel Hotel Surabaya is conveniently situated at Jl. Basuki Rahmat No.147, Embong Kaliasin, Kec. Genteng, Genteng, Surabaya, Jawa Timur, Indonesia, 60261. This prime location places you just a short distance from the bustling city center, offering easy access to major business districts and popular tourist attractions. For those arriving by air, the hotel is a manageable journey from Juanda International Airport, with various transportation options available. The atmosphere surrounding Goldvitel Hotel Surabaya is one of dynamic urban energy, yet the hotel itself provides a tranquil oasis. You'll find yourself close to key landmarks and entertainment hubs, ensuring that everything you need is within easy reach.

Goldvitel Hotel Surabaya Facilities & Services

Facilities for guests at Goldvitel Hotel Surabaya are designed to enhance your comfort and convenience throughout your stay. We offer a comprehensive range of amenities to cater to every need: * Swimming Pool: Take a refreshing dip in our sparkling outdoor swimming pool, perfect for relaxation and unwinding. Operating hours are from 7:00 AM to 7:00 PM, with no additional fees. * Fitness Center: Maintain your workout routine at our well-equipped fitness center, available daily from 6:00 AM to 9:00 PM. * Restaurant: Savor delicious local and international cuisine at our on-site restaurant. * Bar: Enjoy a relaxing drink at our stylish bar. * Meeting Rooms: For business travelers, we provide modern meeting facilities equipped with the latest technology. * Free Wi-Fi: Stay connected with complimentary high-speed internet access throughout the hotel. * 24-Hour Front Desk: Our dedicated staff is available around the clock to assist you with any requests. * Concierge Services: Get personalized recommendations and assistance with bookings. * Luggage Storage: Secure storage is available for your convenience. * Daily Housekeeping: Enjoy a clean and comfortable room every day. * Free Parking: Ample free parking space is available for guests traveling by car.

Goldvitel Hotel Surabaya Room Types

Discover a variety of comfortable and well-appointed accommodations with our diverse room types of Goldvitel Hotel Surabaya. Each room is designed to provide a restful sanctuary after a day of exploration or business. * Deluxe Room: Offering a comfortable space with either a city view or garden view. Available in smoking and non-smoking options. Some rooms feature a bathtub for added luxury. * Executive Room: A more spacious option, providing enhanced amenities and a choice of city or garden views. Available in smoking and non-smoking configurations. Bathtub available in select rooms. * Suite: Our premium suites offer expansive living areas, breathtaking city views, and all the comforts of home. These rooms are non-smoking and include a bathtub. * Family Room: Perfect for families traveling together, these rooms are designed for comfort and convenience, often featuring multiple beds and a city view. Available in non-smoking. Bathtub may be available in select rooms. We strive to accommodate all our guests' preferences, and while we do not currently offer pet-friendly rooms, we ensure a pristine environment for all visitors.

Goldvitel Hotel Surabaya Dining & Restaurants

Indulge your taste buds at Goldvitel Hotel Surabaya's dining establishments, where culinary excellence meets warm hospitality. * The Emerald Restaurant: Our main restaurant offers a delightful breakfast buffet from 6:00 AM to 10:00 AM, with estimated prices per person around PHP 450. For lunch and dinner, enjoy a selection of Indonesian and international dishes. Lunch is served from 12:00 PM to 3:00 PM, and dinner from 6:00 PM to 10:00 PM. * The Sapphire Lounge: A sophisticated spot to unwind with a variety of beverages and light snacks. Open daily from 11:00 AM to 11:00 PM.

Goldvitel Hotel Surabaya Nearby Attractions and Activities

Surabaya is a city rich in culture and history, offering a plethora of attractions for every traveler. Goldvitel Hotel Surabaya is ideally located to explore these exciting destinations: * Tugu Pahlawan (Heroes Monument): A prominent landmark commemorating the Battle of Surabaya, offering historical insights and panoramic city views. * House of Sampoerna: A museum and former cigarette factory showcasing the history of tobacco in Indonesia and the iconic Dji Sam Soe brand. * Surabaya Submarine Monument (Monkasel): Explore a real Indonesian Navy submarine, offering a unique glimpse into naval history. * Masjid Al-Akbar Surabaya: One of the largest mosques in Indonesia, known for its stunning architecture and grandeur. * Galaxy Mall: A premier shopping destination offering a wide array of local and international brands, dining options, and entertainment. If you are looking for other activities around Goldvitel Hotel Surabaya, check out the best deals on Traveloka: Recommended activities in Surabaya!

How to Get to Goldvitel Hotel Surabaya from the Airport

Navigating your way to Goldvitel Hotel Surabaya is straightforward, with several convenient options available from Juanda International Airport (SUB). The airport transfer service of Goldvitel Hotel Surabaya can be arranged for a seamless arrival. * Hotel Private Airport Transfer: For the utmost convenience and comfort, we offer a private airport transfer service. Please contact the hotel in advance to arrange this service. Prices vary depending on vehicle type, typically ranging from PHP 800 to PHP 1500. * Taxi: Metered taxis are readily available at the airport. The journey to Goldvitel Hotel Surabaya usually takes around 30-60 minutes, depending on traffic, and will cost approximately PHP 200 to PHP 400. * Ride-hailing Service: You can also book a ride through a ride-hailing service from the designated pick-up points at the airport. This is often a cost-effective option, with fares similar to taxis. * Public Transport: While less direct, public buses and shuttles operate from the airport to various points in the city, from where you can take a local taxi or ride-hailing service to the hotel. This is the most budget-friendly option but requires more time and navigation. For a stress-free journey, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Goldvitel Hotel Surabaya

Choosing Goldvitel Hotel Surabaya means opting for a memorable and comfortable stay in the heart of Jawa Timur. Our commitment to excellent service, prime location, and comprehensive facilities makes us the perfect choice for your next trip. * Prime Location: Easily access Surabaya's business and leisure attractions. * Comfortable Accommodations: A range of room types to suit every traveler's needs. * Excellent Facilities: Enjoy our swimming pool, fitness center, and dining options. * Exceptional Service: Our friendly staff is dedicated to ensuring your satisfaction. * Convenient Booking: Check room availability at Goldvitel Hotel Surabaya and secure your preferred dates. Experience the best of Surabaya by Booking Goldvitel Hotel Surabaya today. For great deals and easy reservations, visit Traveloka. Book budget hotels in Jawa Timur and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Goldvitel Hotel Surabaya

Bar, Cafe and Lounge Goldvitel Hotel Surabaya
Bar, Cafe and Lounge
Swimming Pool Goldvitel Hotel Surabaya
Swimming Pool
Entertainment Facility Goldvitel Hotel Surabaya
Entertainment Facility
Fitness Center Goldvitel Hotel Surabaya
Fitness Center
Functional Hall Goldvitel Hotel Surabaya
Functional Hall

Transportation

  • Area shuttle with surcharge
  • Bicycle rental
  • Shopping center shuttle
  • Valet parking

Food and Drinks

  • Bar
  • Buffet breakfast
  • Cafe
  • Pub

Things to Do

  • Fitness center
  • Karaoke
  • Massage
  • Outdoor pool
  • Sauna
  • Spa

Connectivity

  • Free WiFi

General

  • AC
  • Non-smoking room
  • Swimming pool

Shuttle Service

  • Airport transfer (surcharge)
  • Cruise shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Wedding service

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Business Facilities

  • Conference room
  • Meeting facilities

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Shops
  • Supermarket

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Goldvitel Hotel Surabaya

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Pets

Pets are not allowed in the accommodation.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Goldvitel Hotel Surabaya
104
Number of floors in Goldvitel Hotel Surabaya
20
Another facilities in Goldvitel Hotel Surabaya
Area shuttle with surcharge, Bicycle rental, Shopping center shuttle, Valet parking, Bar

Frequently asked question in Goldvitel Hotel Surabaya

What are available facilities at Goldvitel Hotel Surabaya?
There are top facilites at Goldvitel Hotel Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Goldvitel Hotel Surabaya?
The standard check-in time at Goldvitel Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Goldvitel Hotel Surabaya provide breakfast?
Yes, Goldvitel Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Goldvitel Hotel Surabaya?
Goldvitel Hotel Surabaya is a 4.0-star hotel.
How many floors does Goldvitel Hotel Surabaya have?
Goldvitel Hotel Surabaya has 20 floors.
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More Reviews from Other Guests in Goldvitel Hotel Surabaya

8.6
Very Good
From 2,156 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.4

Location

8.9

Service and Facilites

8.6

People often mention about Goldvitel Hotel Surabaya
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Distance to City Center (256)
Staff Friendliness (217)
Ambiance (217)
Bedroom (213)
Bathroom (181)
Accessibility (172)
Hotel Area (161)
Room Space (158)
Surroundings (143)
Taste (141)
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Traveler Reviews Goldvitel Hotel Surabaya

Number of reviews per page
20
40
Customer reviews
T***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 hour(s) ago
Hotel staff is friendly, clean, comfortable environment.
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Variqadinata S.
icon-Business
Business
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10.0
/10
Reviewed 6 day(s) ago
Highly recommended, close to everywhere.
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Accommodation's Reply
26 Sep 2026
Dear Ms./Mrs. Warikadinata, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating for our Goldvitel Hotel Surabaya. Your highly positive impressions of the hotel, its convenient location, and your family's experience at Goldvitel Hotel Surabaya motivate us to maintain the quality of both our facilities and services. We sincerely hope you and your family will visit our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya
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P***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The staff was very friendly and accommodating. Super recommended!
1 people find it helpful
Accommodation's Reply
22 Sep 2026
Dear P***g, Thank you for sharing your feedback. We are delighted that you enjoyed your stay and found our team to be welcoming and helpful. Your recommendation is greatly appreciated, and we look forward to hosting you again in the future. Sincerely, Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya
Miia M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
First time, but I loved it. Complete facilities, clean, cool, and comfortable. I'll definitely come back here if I ever come back to Surabaya 😇
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Accommodation's Reply
22 Sep 2026
Dear Ms. Mia M, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience and the excellent rating you gave our hotel. From your first impression, you appreciated the complete facilities, cleanliness, coolness, and comfort. We hope you will return to stay with us again if you visit Surabaya. 😇 The experience you and your family had during your stay at Goldvitel Hotel Surabaya motivates us to maintain the quality of both our accommodations and services. We sincerely hope you and your family will visit our hotel again. We look forward to your return to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya
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Renata C.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
The staff is very friendly, the hotel is quite comfortable, and they are very helpful in the hospitality sector.
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+2
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Accommodation's Reply
22 Sep 2026
Dear Ms. Renata See, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating you gave Goldvitel Surabaya. Your and your family's positive experience at Goldvitel Surabaya motivates us to maintain the quality of both our facilities and services. We sincerely hope that you and your family will visit our hotel again. We look forward to welcoming you back to Goldvitel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Surabaya
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saiful a.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 2 week(s) ago
The receptionist was rude and unfriendly in answering customer questions. The rooms were dirty, smelly, and many of the amenities were damaged. I booked 5 rooms and only received 1 voucher to try out the hotel's amenities, like karaoke, etc. The vouchers were supposed to be based on the booking ID, not the number of rooms. Furthermore, the vouchers were a scam, as they were only good for a certain number of minutes, like 15 minutes of karaoke and 10 minutes of spa treatment. It's best to just throw the vouchers away.
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Accommodation's Reply
22 Sep 2026
Dear Mr. Saiful A., Sincerely yours, Goldvitel Hotel Surabaya. Thank you for your feedback and suggestions. We apologize for any inconvenience you experienced during your stay and appreciate you taking the time to share your experience and giving Goldvitel Hotel Surabaya an excellent rating. Your experience and your family at Goldvitel Hotel Surabaya motivate us to maintain the quality of both our facilities and services. We sincerely hope you and your family will visit our hotel again. We look forward to your return to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya
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P***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff was very friendly and accommodating. Super recommended!
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Accommodation's Reply
19 Sep 2026
Dear Mr/s P***g, Thank you for sharing your experience. We are incredibly proud of our team for providing friendly and accommodating service during your stay. Your recommendation means a lot to us, and we hope to host you again in the near future. Sincerely, Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya
S***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Can be repeated.... the view is also available. The minus is not soundproof but so far it's okay. Cleanliness is okay.
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1 people find it helpful
Accommodation's Reply
10 Sep 2026
Dear Mr./Ms. S*y, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including your excellent rating for Goldvitel Hotel Surabaya. Your family's experience at Goldvitel Hotel Surabaya motivates us to maintain the quality of both our facilities and services. We sincerely hope that you and your family will visit our hotel again. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya
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A***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
I stayed here out of curiosity and to celebrate my child's birthday. The superior room doesn't offer much room to move around, but the city view is beautiful. The breakfast menu isn't very varied, but it's enough to fill an empty stomach. Other hotels I've stayed in never charge for an iron, hehe. And I'm really sorry about the cake plating and taste, for 150k Rupiah it's really not worth it. In the picture, I added the candles and snowflake topper myself.
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Accommodation's Reply
10 Sep 2026
Dear Mr./Ms. A*a, Sincerely, Goldvitel Hotel Surabaya. Thank you for your feedback and suggestions. We apologize for any inconvenience you experienced during your stay and appreciate you taking the time to share your experience and giving Goldvitel Hotel Surabaya an excellent rating. Your family's experience at Goldvitel Hotel Surabaya motivates us to maintain the quality of both our facilities and services. We sincerely hope that you and your family will visit our hotel again. We look forward to your return. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya
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W***W
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Good place! Next time, come here again!
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2 people find it helpful
Accommodation's Reply
07 Sep 2026
Dear Mr./Ms. W*w, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your experience and the excellent rating you gave Goldvitel Hotel Surabaya during your stay with your family. Your experience at Goldvitel Hotel Surabaya has inspired us to maintain the quality of our accommodations and services. We sincerely hope that you and your family will visit our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya
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Uly R. S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I even booked a repeat stay here because it was so comfortable. The location is very strategic. 1.2 km to the Submarine Monument, 1.3 km to Tunjangan, and other tourist attractions. There's a rooftop bar with live music every day, a club with a live DJ every day, and a VIP karaoke room. The breakfast menu is extensive and delicious. There's a wide variety of desserts, herbal drinks, and more.
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+2
1 people find it helpful
Accommodation's Reply
07 Sep 2026
Dear Ms./Mrs. Uli R.S., Sincerely yours, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your experience and the excellent rating you gave Goldvitel Hotel Surabaya during your stay with your family. Your experience at Goldvitel Hotel Surabaya motivates us to maintain the quality of our accommodations and services. We sincerely hope that you and your family will return to our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya
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Uly R. S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
There's a club, a rooftop bar, and VIP karaoke. The rooms are clean and comfortable. The location is strategic. A gym and swimming pool are also available. The breakfast menu is comprehensive and delicious. There's a wide selection of food and desserts.
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+2
1 people find it helpful
Accommodation's Reply
07 Sep 2026
Dear Ms./Mrs. Uli R.S., Sincerely yours, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your experience and the excellent rating you gave Goldvitel Hotel Surabaya during your stay with your family. Your experience at Goldvitel Hotel Surabaya motivates us to maintain the quality of our accommodations and services. We sincerely hope that you and your family will return to our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya
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Satifah
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Good service and okay room.
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Accommodation's Reply
02 Sep 2026
Dear Ms./Mrs. Satifah, Sincerely, Goldvitel Surabaya Hotel. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating you gave Goldvitel Surabaya Hotel. Your positive experience during your stay, with its excellent service, comfortable dining options, and suitable rooms, encourages us to maintain the quality of our accommodations and services. We sincerely hope you and your family will visit our hotel again. We look forward to welcoming you back to Goldvitel Surabaya Hotel. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Surabaya Hotel
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V***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Such a beautiful trip with family in Goldvitel Hotel. Highly recommended for the next trip in Surabaya. Keep up and thank you!
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Accommodation's Reply
07 Sep 2026
Dear Mr/s V***i, Thank you so much for your wonderful review! We are absolutely thrilled to hear that you and your family had such a beautiful trip and enjoyed your stay at Goldvitel Hotel Surabaya.Your high recommendation means the world to our entire team. We always strive to provide unforgettable experiences for our guests, and knowing we succeeded for your family trip motivates us to keep up the good work.We cannot wait to welcome you and your family back for another memorable stay on your next trip to Surabaya! Salam. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya.
H***u
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Overall okay, need to be improved further.
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Accommodation's Reply
31 Aug 2026
Dear Mr./Mrs. Hu, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including your excellent rating for Goldvitel Hotel Surabaya. Your family's experience at Goldvitel Hotel Surabaya motivates us to maintain the quality of both our facilities and services. We sincerely hope that you and your family will visit our hotel again. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya
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Usaha b. J. a. 1.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Not ready when entering the room, waited more than 30 minutes.
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1 people find it helpful
Accommodation's Reply
29 Aug 2026
Dear Mr./Ms. Business B.J.A., 1. Sincerely yours, from Goldvitel Hotel Surabaya. Thank you for your feedback and suggestions. We apologize for any inconvenience you experienced during your stay and appreciate you taking the time to share your experience and giving Goldvitel Hotel Surabaya an excellent rating. Your family's experience during your stay at Goldvitel Hotel Surabaya reinforces our commitment to maintaining the quality of both our facilities and services. We sincerely hope that you and your family will visit our hotel again. We look forward to your return to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya
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Z***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The 5th, 6th, and 7th floors are for nighttime entertainment, and the noise is so loud that it reaches the rooms. Don't buy the promotional rates, as the rooms are extremely small.
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1 people find it helpful
Accommodation's Reply
28 Aug 2026
Dear Mr. Z*n, Sincerely, Goldvitel Hotel Surabaya. Thank you for your feedback and suggestions. We apologize for any inconvenience you experienced during your stay and appreciate you taking the time to share your experience and giving Goldvitel Hotel Surabaya an excellent rating. Your experience and your family at Goldvitel Hotel Surabaya motivate us to maintain the quality of both our facilities and services. We sincerely hope you and your family will visit our hotel again. We look forward to your return. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya
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D***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
It's really fun to have a holiday in Surabaya with accommodation close to the city.
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Accommodation's Reply
28 Aug 2026
Dear Mr./Ms./Mrs. D*D, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your experience and the excellent rating you gave Goldvitel Hotel Surabaya during your stay. Your impressive vacation photos in Surabaya, with convenient city access, and your experience with your family at Goldvitel Hotel Surabaya encourage us to maintain the quality of our accommodations and services. We sincerely hope you and your family will visit our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya
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A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Quite satisfying for a family vacation.
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3 people find it helpful
Accommodation's Reply
22 Aug 2026
Dear Mr./Ms. A*s, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating you gave Goldvitel Hotel Surabaya. Your memorable family vacation experience motivates us to maintain the quality of both our facilities and services. We sincerely hope you and your family will visit our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya
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J***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
My first stay was amazing, both in terms of ambiance and location, and the breakfast was delicious. The staff was also incredibly friendly (special thanks to Mas Wawan and the restaurant team at the sky lounge). The view from the sky lounge was stunning. Parking was a bit tricky, but otherwise, it was amazing.
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Accommodation's Reply
21 Aug 2026
Dear Mr./Ms. J*y, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating you gave Goldvitel Hotel Surabaya. Your family's experience visiting Goldvitel Hotel Surabaya inspires us to maintain the quality of our accommodations and services. We sincerely hope that you and your family will be able to return to our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya
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Bedroom 4 Goldvitel Hotel Surabaya

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