Is there parking at Goldvitel Hotel Surabaya?

Yes, Goldvitel Hotel Surabaya provides a car park. Please contact the property directly for more details.

Does Goldvitel Hotel Surabaya have a swimming pool?

Yes, a swimming pool is available at Goldvitel Hotel Surabaya.

Does Goldvitel Hotel Surabaya have a late check-out?

Yes, late check-out is available at Goldvitel Hotel Surabaya, but it is subject to availability. Please contact the property directly to arrange a late check-out.

What are the guest reviews for Goldvitel Hotel Surabaya?

Goldvitel Hotel Surabaya is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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Goldvitel Hotel Surabaya

Name: Goldvitel Hotel Surabaya
Address: Jl. Basuki Rahmat No.147, Embong Kaliasin, Kec. Genteng, Genteng, Surabaya, Jawa Timur, Indonesia, 60261, Jl. Basuki Rahmat No.147, Embong Kaliasin, Kec. Genteng, Jawa Timur, 60261, Indonesia
Rating: 8.6

Hotels

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All-star Accommodation

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8.6

/10

Very Good

2,267 reviews

What Guests Say About Their Stay

Bernath M.

9.1

/ 10

The room wasn't soundproof, and the noise of passing vehicles on the road in front of the hotel could still be heard. Access to the city center was close, with Tunjungan Plaza within walking distance. There's also a street food stall across the street that's always busy at night.

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windy r.

10.0

/ 10

It's very comfortable, clean, the lobby smells great, and the staff are very friendly. I got a room with a great view and a clear view of Surabaya. The location is very strategic, close to the mall and the station, and there are many amenities. I also got a free 1-hour late check-out. Next time I go to Surabaya, I'll stay here again 🥰

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Miia M.

10.0

/ 10

First time, but I loved it. Complete facilities, clean, cool, and comfortable. I'll definitely come back here if I ever come back to Surabaya 😇

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Uly R. S.

10.0

/ 10

There's a club, a rooftop bar, and VIP karaoke. The rooms are clean and comfortable. The location is strategic. A gym and swimming pool are also available. The breakfast menu is comprehensive and delicious. There's a wide selection of food and desserts.

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V***i

9.4

/ 10

Such a beautiful trip with family in Goldvitel Hotel. Highly recommended for the next trip in Surabaya. Keep up and thank you!

In the Area

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Jl. Basuki Rahmat No.147, Embong Kaliasin, Kec. Genteng, Genteng, Surabaya, Jawa Timur, Indonesia, 60261

Main Facilities

This accommodation offers:

Outdoor pool

Pub

Bar

Bicycle rental

Swimming pool

Late check-out

Laundry service

Fitness center

Restaurant

Luggage storage

Elevator

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

Goldvitel Hotel Surabaya is a hotel is located at Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around Goldvitel Hotel Surabaya

Jl. Basuki Rahmat No.147, Embong Kaliasin, Kec. Genteng, Genteng, Surabaya, Jawa Timur, Indonesia, 60261

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Discover More About Goldvitel Hotel Surabaya

Location
Goldvitel Hotel Surabaya is a hotel is located at Genteng.

About Goldvitel Hotel Surabaya

Goldvitel Hotel Surabaya is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Goldvitel Hotel Surabaya is the perfect place to stay that provides decent facilities as well as great services.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Goldvitel Hotel Surabaya.

Goldvitel Hotel Surabaya is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Goldvitel Hotel Surabaya will surely spoil you for numerous shopping centers nearby.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Goldvitel Hotel Surabaya provides a pleasant accommodation for your stay.

From business event to corporate gathering, Goldvitel Hotel Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Goldvitel Hotel Surabaya, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Goldvitel Hotel Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Goldvitel Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Goldvitel Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Goldvitel Hotel Surabaya.

All facilities in Goldvitel Hotel Surabaya

Facility

Outdoor pool

Bicycle rental

Swimming pool

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Transportation

Area shuttle with surcharge
Bicycle rental
Shopping center shuttle
Valet parking

Food and Drinks

Bar
Buffet breakfast
Cafe
Pub

Things to Do

Fitness center
Karaoke
Massage
Outdoor pool
Sauna
Spa

Connectivity

Free WiFi

General

AC
Non-smoking room
Swimming pool

Shuttle Service

Airport transfer (surcharge)
Cruise shuttle (surcharge)
Ferry terminal shuttle (surcharge)

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Concierge
Doorman
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Late check-out
Laundry service
Luggage storage
Medical service
Multilingual staff
Wedding service

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

Business Facilities

Conference room
Meeting facilities

Nearby Facilities

ATM/Banking
Gift shop
Grocery
Shops
Supermarket

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Goldvitel Hotel Surabaya

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Pets

Pets are not allowed in the accommodation.

General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Goldvitel Hotel Surabaya	104
Number of floors in Goldvitel Hotel Surabaya	20
Another facilities in Goldvitel Hotel Surabaya	Area shuttle with surcharge, Bicycle rental, Shopping center shuttle, Valet parking, Bar

Frequently asked question in Goldvitel Hotel Surabaya

What is normal check-in & check-out time at Goldvitel Hotel Surabaya?

The standard check-in time at Goldvitel Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Goldvitel Hotel Surabaya provide breakfast?

Yes, Goldvitel Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

How many stars does Goldvitel Hotel Surabaya have?

Goldvitel Hotel Surabaya is a 4.0-star hotel.

How many floors does Goldvitel Hotel Surabaya have?

Goldvitel Hotel Surabaya has 20 floors.

How many rooms does Goldvitel Hotel Surabaya have?

Goldvitel Hotel Surabaya has 104 rooms in total.

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More Reviews from Other Guests in Goldvitel Hotel Surabaya

Overall Ratings & Reviews Goldvitel Hotel Surabaya

Traveloka (2,267)

8.6

Very Good

From 2,267 reviews

Provided by travelers on

Cleanliness

8.4

Room Comfort

8.3

Meal

8.4

Location

8.9

Service and Facilites

8.6

People often mention about Goldvitel Hotel Surabaya

All

Distance to City Center (267)

Staff Friendliness (230)

Ambiance (222)

Bedroom (221)

Bathroom (189)

Accessibility (181)

Hotel Area (169)

Room Space (166)

Surroundings (150)

Taste (149)

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Traveler Reviews Goldvitel Hotel Surabaya

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Customer reviews

A***e

8.5

/10

Reviewed 10 hour(s) ago

Good service, good room, good breakfast.

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Awin S. H.

Business

8.5

/10

Reviewed 3 day(s) ago

Awesome and fun, I love it.

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Accommodation's Reply

13 Nov 2026

Dear Mr./Mrs. Avin S.H., Goldvitel Hotel Surabaya extends its highest regards. Thank you for your compliments and for taking the time to share your stay experience, including your excellent rating for Goldvitel Hotel Surabaya. Your experience and your family during your stay at Goldvitel Hotel Surabaya inspire us to maintain the quality of our accommodations and services. We sincerely hope that you and your family will return to our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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M***i

Business

10.0

/10

Reviewed 3 day(s) ago

The price is worth it, the staff is friendly, the location is strategic.

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Accommodation's Reply

13 Nov 2026

Dear Ms./Mrs. M*i, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating you gave Goldvitel Hotel Surabaya. Your family's experience visiting Goldvitel Hotel Surabaya inspires us to maintain the quality of our accommodations and services. We sincerely hope that you and your family will return to our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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Bernath M.

Leisure

9.1

/10

Reviewed 6 day(s) ago

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Accommodation's Reply

12 Nov 2026

Dear Mr. Bernath M., Sincerely, Goldvitel Hotel Surabaya. Thank you for your feedback and suggestions, and for taking the time to share your experience during your stay and for your rating, which helps us improve Goldvitel Hotel Surabaya. We also apologize for any inconvenience caused by the lack of soundproofing in the room. Your experience and your family during your stay at Goldvitel Hotel Surabaya motivate us to maintain the quality of both our facilities and services. We sincerely hope you and your family will visit our hotel again. We look forward to your return to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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A***a

10.0

/10

Reviewed 1 week(s) ago

Very good, no regrets here.

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Accommodation's Reply

10 Nov 2026

Dear Mr./Ms. A*a, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your experience and the excellent rating you gave to Goldvitel Hotel Surabaya. Your stay left a very positive impression. Your experience and your family's visit to Goldvitel Hotel Surabaya motivate us to maintain the quality of our accommodations and services. We hope you and your family will visit our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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S***n

5.9

/10

Reviewed 1 week(s) ago

When I stayed, the room was not clean. Sometimes it had a bad smell from the bathroom/toilet.

1 people find it helpful

Accommodation's Reply

10 Nov 2026

Dear Mr/s. S***n Warmest greeting from Goldvitel Hotel Surabaya Thank you for taking a moment of your time to post a review about your stay here at Goldvitel Hotel Surabaya. We're pleased you had an enjoyable stay with us, and thank you for your feedbacks. Rest assured all Managers have noted your inputs, and are working hard to improve the quality of our services day by day. Thanks again for your review Goldvitel Hotel Surabaya and we are looking forward to welcoming you back soon! Sincerely yours Hari Susilo Room Division Manager Goldvitel Hotel Surabaya

Verified Traveler

Staycation

10.0

/10

Reviewed 1 week(s) ago

The view from the 20th floor is great, the pool is very deep 180 cm.

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Accommodation's Reply

05 Nov 2026

Dear Valued Guest, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including your excellent rating of Goldvitel Hotel Surabaya and your mention of the beautiful view from the 20th floor. Your and your family's positive experience at Goldvitel Hotel Surabaya encourages us to maintain the quality of our accommodations and services. We hope you and your family will visit our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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Abid i. d.

Staycation

6.6

/10

Reviewed 1 week(s) ago

I got dirty hotel slippers, and there were tiny cockroaches running around the room.

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Accommodation's Reply

05 Nov 2026

Dear Mr. Abid, Sincerely, Goldvitel Hotel Surabaya. Thank you for your feedback and suggestions, and for taking the time to share your experience during your stay and for rating us. This helps us to further improve Goldvitel Hotel Surabaya. Regarding your feedback about finding insects in your room during your stay, we promptly implemented pest control measures within a few days to ensure the room was free of insects. Your family's experience at Goldvitel Hotel Surabaya motivates us to maintain the quality of both our facilities and services. We hope you and your family will visit our hotel again. We look forward to your return to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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D***y

6.2

/10

Reviewed 2 week(s) ago

Got room 1207, the AC was not cold at all, please pay attention to the comfort of the room in the future, thanks.

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Accommodation's Reply

03 Nov 2026

Dear Mr./Ms./Mrs. Dee, Sincerely, Goldvitel Hotel Surabaya. Thank you for your feedback and suggestions, and for taking the time to share your experience during your stay and rate us. This helps us to further improve Goldvitel Hotel Surabaya. Regarding your suggestion about the condition of the air conditioning in the room, we will inspect the air conditioning systems in the rooms immediately. Your family's experience during your stay at Goldvitel Hotel Surabaya motivates us to maintain the quality of both our facilities and services. We hope you and your family will visit our hotel again. We look forward to your return to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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anisa

Transit

9.1

/10

Reviewed 2 week(s) ago

The view from the room is beautiful, the room is comfortable, and the location is strategically located in the city center, very close to Tunjungan. The service is friendly and very prompt. Thank you.

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Accommodation's Reply

03 Nov 2026

Dear Ms. Anisa, Goldvitel Hotel Surabaya extends its highest regards. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating you gave us and your appreciation for the beautiful view from your room, the comfort of the room, and the superb location. Your family's experience at Goldvitel Hotel Surabaya motivates us to maintain the quality of both our accommodations and services. We sincerely hope that you and your family will visit our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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M***a

9.7

/10

Reviewed 2 week(s) ago

Good, maybe I can try again later.

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Accommodation's Reply

02 Nov 2026

Dear Madam M*a, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your experience and the excellent rating you gave to Goldvitel Hotel Surabaya during your stay with your family. Your experience and your family during your visit to Goldvitel Hotel Surabaya inspires us to maintain the quality of our accommodations and services. We sincerely hope that you and your family will return to our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya. (Reply dated October 28, 2026)

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David R.

6.4

/10

Reviewed 3 week(s) ago

The room and toilet were not very clean and seemed dark and the room was also narrow.

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Accommodation's Reply

02 Nov 2026

Dear Mr. David R., Sincerely, Goldvitel Hotel Surabaya. Thank you for your feedback and suggestions, and for taking the time to share your experience during your stay and for your encouraging rating, which motivates us to further improve Goldvitel Hotel Surabaya. Your family's experience during your stay at Goldvitel Hotel Surabaya has driven us to maintain the quality of both our facilities and services. We sincerely hope that you and your family will visit our hotel again. We look forward to your return to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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N***a

Leisure

8.8

/10

Reviewed 3 week(s) ago

Comfortable place for staycation with family or friends.

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Accommodation's Reply

02 Nov 2026

Dear Ms. N***a Warmest Greeting from Goldvitel Hotel Surabaya Thank you for have a very beautiful review! Our associates strive to provide professional personalized service to all our guests and I'm glad that you were able to experience that firsthand. I'm sorry that your stay was so short but am glad to have the opportunity to see you again in the future as well! Sincerely Yours Hari Susilo Room Division Manager

s***o

Leisure

8.2

/10

Reviewed 3 week(s) ago

Nice hotel, strategic location, excellent service.

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Accommodation's Reply

23 Oct 2026

Dear Mr./Ms. S*o, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating you gave us at Goldvitel Hotel Surabaya. With our excellent service, convenient location, and outstanding hospitality, your family's experience at Goldvitel Hotel Surabaya motivates us to maintain the quality of both our facilities and services. We hope you and your family will visit our hotel again. We look forward to your return to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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Puta w.

9.1

/10

Reviewed 3 week(s) ago

Overall it was comfortable, it was just a shame that the AC couldn't be turned down in the room where I stayed.

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1 people find it helpful

Accommodation's Reply

27 Oct 2026

Dear Mr./Ms. Puta W., Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience and the excellent rating you gave our hotel. Impressed by the comfort, we will review the air conditioning system. Your family's experience at Goldvitel Hotel Surabaya is a great encouragement to us in maintaining the quality of both our facilities and services. We sincerely hope that you and your family will visit our hotel again. We look forward to your return to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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s***i

Business

9.4

/10

Reviewed 3 week(s) ago

Friendly and focused staff service.

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1 people find it helpful

Accommodation's Reply

23 Oct 2026

Dear Mr./Ms. S*i, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience and the excellent rating you gave to our Goldvitel Hotel Surabaya. Your appreciation for the friendly and attentive service from our staff and your family's experience at Goldvitel Hotel Surabaya encourages us to maintain the quality of both our facilities and services. We sincerely hope that you and your family will visit our hotel again. We look forward to your return to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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D***i

10.0

/10

Reviewed 4 week(s) ago

patent this time not disappointed..........

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Accommodation's Reply

20 Oct 2026

Dear Mr./Mrs. D*i, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating you gave us. We are extremely impressed and will not let you down this time. Your family's experience at Goldvitel Hotel Surabaya motivates us to maintain the quality of both our facilities and services. We sincerely hope you and your family will visit us again. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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Ian A.

Business

8.5

/10

Reviewed 4 week(s) ago

Friendly staff, clean rooms, close to city center.

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Accommodation's Reply

20 Oct 2026

Dear Mr. Ian A., Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your experience staying at Goldvitel Hotel Surabaya, including giving our hotel an excellent rating. You were impressed with the friendly staff, clean rooms, and convenient location near the city center. Your family's experience at Goldvitel Hotel Surabaya motivates us to maintain the quality of both our facilities and services. We hope you and your family will return to stay with us again. We look forward to your return to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Head of Rooms - Goldvitel Hotel Surabaya

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D***n

9.4

/10

Reviewed 4 week(s) ago

The hotel staff is quite friendly and nice.

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Accommodation's Reply

21 Oct 2026

Dear Mr./Mrs. Don, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating for our Goldvitel Hotel Surabaya. This demonstrates how friendly and kind our hotel staff are. Your family's experience at Goldvitel Hotel Surabaya encourages us to maintain the quality of our accommodations and services. We hope you and your family will visit our hotel again. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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windy r.

Leisure

10.0

/10

Reviewed 4 week(s) ago

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2 people find it helpful

Accommodation's Reply

17 Oct 2026

Dear Ms. Windy, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating for our Goldvitel Hotel Surabaya. The comfortable and clean atmosphere, the pleasantly scented lobby, and the very friendly staff were all wonderful. Your family's experience at Goldvitel Hotel Surabaya encourages us to maintain the quality of both our facilities and services. We sincerely hope that you and your family will visit our hotel again. We look forward to your return to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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