Sahid Surabaya Hotel

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Overall Ratings & Reviews Sahid Surabaya Hotel

Traveloka (9,743)
Other sources (21)
8.0
Very Good
From 9,743 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

7.9

Meal

7.8

Location

8.6

Service and Facilites

8.0

People often mention about Sahid Surabaya Hotel
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Distance to City Center (244)
Staff Friendliness (218)
Bedroom (218)
Accessibility (214)
Room Space (212)
Ambiance (185)
Bathroom (183)
Surroundings (171)
Hotel Area (158)
Check-in/out Time (145)
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Traveler Reviews Sahid Surabaya Hotel

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Customer reviews
I***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
My first experience staying in Surabaya was pleasant, the room was clean, the breakfast menu was varied, and it was close to the station and Unair.
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Accommodation's Reply
29 Jun 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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R***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
Cons: No window shades, no hair dryer, the toilet wasn't very clean and still had stains. The room's furnishings were old, so it looked dusty. The restaurant wasn't very responsive in refilling food after it ran out. Pros: Comfortable room size, strategic location and great view, great staff, quick check-in and check-out without a long wait. Overall, it was a good and comfortable stay. Thank you all for a comfortable three-night stay at the Sahid Hotel.
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Accommodation's Reply
01 Jul 2026
Dear Valued Guest, We would like to express our deepest gratitude for choosing Sahid Hotel Surabaya for your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management Team
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B***s
icon-origin-TRAVELOKA
5.7
/10
Reviewed 4 day(s) ago
An old hotel with basic room amenities. Staff are slow to respond to complaints.
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Accommodation's Reply
01 Jul 2026
Dear Valued Guest, We would like to express our deepest gratitude for choosing Sahid Hotel Surabaya for your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management Team
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K***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 day(s) ago
The service is good and friendly, but it's a shame that yesterday I got a room with smelly bed sheets 😔 The blanket smells good, the room is also clean, it's just a shame that the bed sheets don't seem to be cleaned properly.
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Accommodation's Reply
30 Jun 2026
Dear Valued Guest, We would like to express our deepest gratitude for choosing Sahid Hotel Surabaya for your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management Team
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H***u
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
Very near the Gubeng Station, just a 3-minute walk and near a shopping mall. Old building hotel with a big parking area, but still a nice one though. The frontliners were friendly, the room quite vintage, the linens were clean but show that they've been used for ages, need to be replaced with new ones. Had one nice sleep here despite the story I heard from others 😆
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Accommodation's Reply
30 Jun 2026
Dear Valued Guest, We would like to express our deepest gratitude for choosing Sahid Hotel Surabaya for your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management Team
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The hotel staff was very friendly, the rooms were spacious and clean, the price was very affordable, and it was close to Gubeng Station. I'll definitely stay here again next time I'm in Surabaya.
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Accommodation's Reply
26 Jun 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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I Gusti A. K. M.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
Even though it's just a transit, it's very comfortable for resting.
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Accommodation's Reply
26 Jun 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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Budiharti
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
The hotel staff were very friendly and helpful.
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Accommodation's Reply
27 Jun 2026
Dear Valued Guest, We would like to express our sincere gratitude to Mr. Budiharti for choosing Sahid Hotel Surabaya for his stay in Surabaya. We are delighted to have welcomed you to Sahid Hotel Surabaya. We hope your stay was a memorable and enjoyable experience. Thank you once again for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management Team
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The location is strategic, close to the station & Surabaya Plaza also Grand City, you can also walk to Zangrandi, happy to stay here.
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Accommodation's Reply
26 Jun 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Every time I go to Surabaya, I always stay here because my son loves trains. So we always ask for a room with a train view. The facilities are great. However, the breakfast menu doesn't seem as comprehensive as last year. Hopefully, there will be improvements next year, especially the breakfast menu. The service is friendly, and luggage can be stored safely even after checking out.
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Accommodation's Reply
26 Jun 2026
We would like to express our sincere gratitude for your trust in choosing Sahid Hotel Surabaya during your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management
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N***r
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Comfortable to stay in. Check-in and check-out are hassle-free.
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1 people find it helpful
Accommodation's Reply
26 Jun 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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N***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
A hotel like this costs around 200,000 Rupiah. In Malang, Batu, a hotel like this costs around 800,000 Rupiah. You can hear the sound of trains all the time. If you're tired, it's easy to fall asleep. You can find breakfast around the station, like duck rice for 10,000 Rupiah, and other dishes like cilok (chicken soup).
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Accommodation's Reply
26 Jun 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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T***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The location is very close to Gubeng Station, only a few dozen meters away, making it a convenient walk to and from the station. So far, I've had no complaints about my stay here.
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3 people find it helpful
Accommodation's Reply
21 Jun 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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C***y
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
It's very close to the station so it's easy to just walk.
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Accommodation's Reply
21 Jun 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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Choirul A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Legend Hotel but not inferior to new hotels. Although the furniture is old model but still Ok everything, just need to be repaired towels & bed cover because it has changed color. The room is quite spacious with a pretty good city view, only the occasional train sound is quite annoying at first, after a while it doesn't bother you because you get used to it. Cold AC, complete amenities with hot and cold shower. Friendly staff, CI doesn't take long. For the top markotop location because it is only a walk to Gubeng Station, Plaza Surabaya, Alun-alun, Tunjungan Plaza, Grahadi State Building, City Hall, Culinary Center Jl. Tunjungan, etc. For food there are lots of variations even though based on rumors that this hotel will be sold & the taste of the food is delicious, including: White Rice, Fried Rice, Fried Vermicelli, Vegetables, Seasoned Tofu and Tempeh, Seasoned Chicken, Crackers, Spaghetti, Gado-gado, Chicken Porridge, Lontong Balap, Omelette, Crunch Milk, Snacks, Wedangan, Fruits and many others. Continued success for Sahid & don't forget to always improve.
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Accommodation's Reply
26 Jun 2026
We would like to express our sincere gratitude for your trust in choosing Sahid Hotel Surabaya during your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management
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Elgin I. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Good, good, and good. Nice to stay at Sahid.
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Accommodation's Reply
17 Jun 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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E***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Perfect for solo travelers or families. Overall, the front desk and other staff were super helpful and friendly. Even though I checked in late because the train didn't arrive until early morning, the receptionist was quick and checked me in without any fuss. The room and amenities were complete, and the bed was comfortable and quite spacious. Although there were a few stains on the curtains and sheets, they were fine because they were small and seemed old, not unwashed. The breakfast was varied and delicious. You can choose from a variety of menus if you're bored with rice. Overall, thank you, Sahid Surabaya, for having us.
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Accommodation's Reply
21 Jun 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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Lina M.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
This was my first time staying at the Sahid Hotel. The front desk staff was friendly. The location is strategic, especially for those who only have a short commute to Gubeng Station. The room was clean, and the bathroom was also spotless. The AC was cool, and the hot water worked well. The air conditioning was also cool.
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1 people find it helpful
Accommodation's Reply
17 Jun 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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T***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
We stayed at the Sahid and had a room with a city view. Overall, the room was very comfortable, although the TV channel selection was limited and our sink was clogged, but it was okay. The food was quite tasty and varied. It's just a short walk from Gubeng Station. The front entrance also helps prevent the passing of food trucks.
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Accommodation's Reply
09 Jun 2026
Dear Valued Guest, We would like to express our deepest gratitude for choosing Sahid Hotel Surabaya for your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management Team
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Sampurdi
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
From all sides also price and facilities, highly recommended.
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1 people find it helpful
Accommodation's Reply
07 Jun 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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