Villa in Genteng

the hotel staff is friendly and relaxed. the facilities are good, the lobby has an aesthetic cafe. the location is also close to minimarkets and malls. this is the second time to the win and it never disappoints.

This hotel is of international standard. When my family stayed, many foreigners were there, even though it was a weekday. The best part is the extensive breakfast menu. Another favorite is the fresh aroma of spices in every room. Even though I live in Surabaya, I always stay here to refresh my mind. The environment is comfortable, clean, and quiet.

From arrival to check-out, we were treated with kindness and friendliness without being asked. Furthermore, there was a street food stall and live music right in front of the lobby—a delight! I'll be back again next time. Thanks.

A recommended hotel for families, it's very spacious (48 m2), clean, with friendly receptionists and a very helpful front desk staff. The hotel is close to Plaza Surabaya and the Kapsel Museum, and the town square. Everything is great; although it's an older hotel, it's well-maintained and consistent. The price is very reasonable considering the size of the room. The food is delicious, with a wide variety.

Excellent accommodation, and the room was upgraded at no extra cost. The service was friendly, too. I'll definitely be back if I'm in Surabaya again.

The hotel staff was friendly, the service was fast, the rooms were comfortable, and the food was delicious. I'll be back again.

Friendly service, clean rooms and surroundings, clean bathroom, overall I really enjoyed staying here.

Thank you to the entire hotel staff for their hospitality. They were very helpful, from checking in to deciding where else to go in Surabaya.