The service is good and the food and rooms are comfortable, suitable for families.

It was a truly enjoyable stay at Hotel Tunjungan Surabaya. The service was incredibly friendly. Hotel Tunjungan is top-notch. Jaya jaya jaya.

The hotel staff is very friendly, the elevator smells good, all the rooms smell good, the hotel is clean and tidy, the food is delicious.

It's very comfortable, clean, the lobby smells great, and the staff are very friendly. I got a room with a great view and a clear view of Surabaya. The location is very strategic, close to the mall and the station, and there are many amenities. I also got a free 1-hour late check-out. Next time I go to Surabaya, I'll stay here again 🥰

The room feels better than before. The staff is very friendly and helpful. They interact with the guests.

The lobby area is comfortable and smells great. The rooms are spacious and family-friendly. The breakfast menu is very varied.

With the hotel's strategic location in the heart of the Surabaya metropolis, it's easily accessible by private car or public transportation. The hotel's comfortable environment, supported by welcoming staff, and the ambiance of its rooms and amenities create a memorable stay.

I tried nasi goreng cakalang for my dinner menu. This menu was suggested by a friendly and helpful staff named Alya. The nasi goreng was delicious. Thanks for her suggestion! I appreciate it 😉

Very enjoyable, I have been a subscriber for the past 15 years every time I go to Surabaya.

I spent two memorable nights here for a weekend. One of my favorite things about the hotel is the rooftop pool, which offers stunning city views and makes relaxing even more enjoyable. The gym is also excellent, with a stunning view that makes exercising even more enjoyable. The location is strategic, the rooms are comfortable and clean, and the overall atmosphere of the hotel is calming and perfect for unwinding. Thank you for a wonderful stay. It will definitely be one of my choices when I visit Surabaya again. 😍🏙️🏊‍♀️💪🏻

The staff is very friendly. How many reviews have I made for Platinum? I'm a regular customer.

Affordable price... Strategic location near the city center... Clean rooms and bathrooms.

The staff explained well, the place is easy to get to everywhere, close to the city center.

My stay at the Sheraton Surabaya was truly memorable. The service was responsive and friendly, as was the staff, Bryan. Very quick and helpful. The location is undeniable, with easy access to Tunjungan Plaza Mall. The rooms are spacious and well-maintained, like a 5-star hotel, even in a new hotel.

Great central location, within walking distance of Tunjungan Plaza, with plenty of restaurants and cafés nearby. The staff were very friendly and helpful, and the room was a decent size—not too small.

Atmosphere/Facilities: Comfortable and perfect for transit. Food: More variety. Staff Assistance: The staff is very helpful. Highlights: Comfortable atmosphere for resting. Price: Very worth it for the service and facilities. Location: Close to everywhere, especially downtown Surabaya.

The 100/99 location is strategically located in the city center and close to everything. Plus, it's the only hotel in Surabaya with a private jacuzzi and sauna. A very thoughtful hotel. Perfect for relaxing.

Have stayed here several times and always get addicted again and again and don't want to move to another hotel 😍

The service doesn't take long, it's very fast, the staff are friendly, the facilities are now better, there's breakfast, the best.

Excellent accommodation, and the room was upgraded at no extra cost. The service was friendly, too. I'll definitely be back if I'm in Surabaya again.

I loved staying here, from the security staff, the receptionist especially (Mrs. Sri), the housekeeping staff, and the pool attendants were all amazing!! Glad to be back!! The pool is very clean.