great housekeeping food

Staff, pool, buffet, internet

Service

Buena ubicación

The place was perfect clean and the the staff very kind

Super!

I have stayed in many hotels and yours is one of the best ones. The room is big. It was clean very comfortable bed. Room service was excellent. Your staff was very friendly and had an answer for all my questions with the more behind the hotel. Excellent location we did not use the pool Cause we were limited in time but overall I hope to be back very soon. Thank you very much for a good time.

Hotel is nice, clean and confortable. The rooms are nice. Bathrooms a bit old, but clean. Swimming pool is great for kids and has an amazing view. The main problem is that the hotel hosts parties and corporate events in the top floor and also has a event venue in front. So if you are e"lucky" (like we have already been for two stays) you will have a very noisy night and you won't be able to sleep until late at night.

Great hotel and staff

People at front desk charge you a double tax. If you question it they say is a government thing.... When is clearly stated eveywere passport with a tourist visa is exempt from this tax.. Hotel dont care they charge you anyway....

Classy!

Excellent Hotel in Cuenca City. Attentive Staff, Excellent restaurant and breakfast, large room, nice bed and shower.

Great staff and close to everything.

Hotel is great , pool service is great and have amazing view of Cuenca

Excellent location! Great staff! Beautiful City…

Very good

Property is nice, unfortunately they charge extra for every single thing, also they charge sales tax, they don't tell you until you make a reservation. They should be more serius about.

Very close to the mall and the breakfast was absolutely amazing

Great clean hotel. Superb service, convenient access to Mall del Rio. Excellent breakfast.

Very good hotel