Once is enough. It's probably suitable for people in transit, or if other hotels are full, as a last resort. The bathroom is muddy, doesn't drain, and smells of urine. The room is okay, but the pillowcases are wrinkled and stained, as if they've never been changed. Please also train the night receptionists. Security is good, and the morning receptionists are also friendly.

It was an amazing stay at this hotel.

Please pay attention to the cleanliness of the room, especially the bathroom.

Please pay attention to cleanliness, especially the bathroom, even though the location is nice and strategic.

Amenities and WiFi need to improve. You have to ask first just for simple slippers.

Close to the airport, easy for transportation between Surabaya and Sidoarjo.

The previous guest's trash hadn't been disposed of, and when opened, it smelled sour. The Wi-Fi was slow and frequently disconnected.

Cleanliness needs attention, especially the smelly bathroom. Everything else is okay for the price.

The deluxe rooms are much better than the standard rooms, as they're very small. The rooms are clean and the staff is friendly. It's just a shame the restaurant isn't open early and sometimes closes late on certain days, even though it should be open until the evening for guests' convenience.

The hotel is comfortable and very aesthetic. The standard rooms are quite spacious, the beds are soft, and the water heater works well. Housekeeping also comes daily, so returning to a clean room after traveling feels really good. The price is still affordable, especially if you get a promo from clicking on the location on TikTok. The location is strategic, close to the terminal, airport, and city center. There are also many food stalls around the inn, so it's easy to find food anytime. Highly recommended for those staying in Surabaya. The staff are friendly, and the service is excellent, making guests feel comfortable and at home during their stay.

The hotel is comfortable and very aesthetic. The standard rooms are quite spacious, the beds are soft, and the water heater works well. Housekeeping also comes daily, so returning to a clean room after traveling feels really good. The price is still affordable, especially if you get a promo from clicking on the location on TikTok. The location is strategic, close to the terminal, airport, and city center. There are also many food stalls around the inn, so it's easy to find food anytime. Highly recommended for those of you staying in Surabaya. The staff are friendly, and the service is excellent, making customers feel comfortable and at home during their stay.

Friendly staff, highly recommended staycation at Arimbi Stay Surabaya

Nice place to visit, check in and out is easy

(+) Friendly staff, strategic location, fast check-in/out (-) Disappointed staying in a superior room for almost 400k. The bathroom was dirty, when I took a shower the water stagnated outside the room, no toothbrush was provided.

I'm actually a regular here, but there's one employee who I don't like because he's rude and uninformative.

The place is very nice, the hotel room is spacious, there is a sofa too so it is even more comfortable to stay here.

Nice place close to Indomaret and bus stop

Friendly staff, fast process, very comfortable place

The staff and security guards are friendly, it's quite comfortable and worth it for that price.

The check-in and check-out staff were very nice, the security guard was very nice, it was close to a 24-hour Indomaret, the hot water was good, the AC was cold, the standard room was quite comfortable. There were plenty of power outlets so it was safe not to fight over charging your phone.