People often mention about Flagship 91863 Metro House
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Bedroom (18)
Bathroom (17)
Ambiance (15)
Distance to City Center (13)
Hotel Area (12)
Accessibility (11)
Staff Friendliness (10)
Room Space (10)
Surroundings (8)
Soundproof (8)
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Traveler Reviews Flagship 91863 Metro House
Number of reviews per page
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Customer reviews
P***a
Business
8.5
/10
Reviewed 6 week(s) ago
Affordable prices, good road access.
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N***a
Staycation
8.4
/10
Reviewed 9 week(s) ago
It's quite comfortable, but there's no soap or drinking water available.
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IE
Isadora E. a.
5.0
/10
Reviewed 20 week(s) ago
The sheets were dirty, the pillowcases had blood-like stains, the bathroom smelled bad, the sink leaked, and the nightlight didn't work.
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5 people find it helpful
M***d
Business
8.2
/10
Reviewed 21 week(s) ago
It's pretty good for the price.
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2 people find it helpful
Gerson J. S.
8.5
/10
Reviewed 22 week(s) ago
Drinking water & instant noodles are available at CS
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1 people find it helpful
nw
nadialeta w.
8.5
/10
Reviewed 32 week(s) ago
The room looks newly renovated
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Verified Traveler
Staycation
8.5
/10
Reviewed 33 week(s) ago
The hotel staff is friendly, informative, the room is quite clean, the AC is not cold at all, the sheets smell good but have lots of stains, the towels smell good but are no longer suitable for use, there is standing water in the toilet
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4 people find it helpful
A***l
10.0
/10
Reviewed 36 week(s) ago
quite clean and central to Surabaya. Suitable, could become a regular
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2 people find it helpful
A***a
Business
5.3
/10
Reviewed 40 week(s) ago
Usually there's a welcome drink, but this time we were greeted by two small cockroaches and a spider.
The pillows and sheets seem to be changed every night, so the stains and smell of drool are still there.
And most surprisingly, the mattress has metal springs coming out of it, perfect for some therapy.
Plus, the AC still feels cool at 16 degrees Celsius.
That's all... good luck.
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3 people find it helpful
B***a
8.2
/10
Reviewed 43 week(s) ago
The room is comfortable enough to stay with a partner and the cleanliness is also good.
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B***a
8.2
/10
Reviewed 43 week(s) ago
The room is comfortable and the staff is also friendly, very helpful.
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1 people find it helpful
A***l
6.3
/10
Reviewed 44 week(s) ago
There are lots of mosquitoes in the room... the sheets and pillows are not clean...
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1 people find it helpful
PS
Pilipus S.
Transit
10.0
/10
Reviewed 46 week(s) ago
The location is very strategic, close to the toll road and many malls.
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1 people find it helpful
E***a
6.2
/10
Reviewed 51 week(s) ago
My suggestion is to immediately renovate that hotel, it's a shame.
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2 people find it helpful
A***a
9.4
/10
Reviewed 54 week(s) ago
Comfortable, but sorry to suggest that the wardrobe section be cleaned again 🙏
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A***I
Business
5.9
/10
Reviewed 62 week(s) ago
dirty and shabby starting from the dirty bed sheets and mattress equipment, stained rooms, stained walls and a broken bathroom and bathroom door
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2 people find it helpful
R***d
Leisure
10.0
/10
Reviewed 70 week(s) ago
Continue to improve hotel service and cleanliness
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FA
Fajar A. L.
5.8
/10
Reviewed 75 week(s) ago
In the morning the water was off until check out, so I didn't take a shower. There was no compensation from the hotel.
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5 people find it helpful
r***a
8.5
/10
Reviewed 78 week(s) ago
The room is quite clean, only the AC is not too cold. And why is the roof broken in the bathroom :( but overall it's quite good for that price, there is a bathtub.