Flagship 91863 Metro House

Hotels
All-star Accommodation
7.8
/10
Pleasant
1,044 reviews
In the Area
See Map
Jalan Raya Dukuh Kupang Barat, RW 06, Dukuh Kupang, Dukuh Pakis, Surabaya, Jawa Timur, 60225, Indonesia, Surabaya, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60225

Main Facilities

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AC
Parking
WiFi
note: hotel was previously named Super OYO Flagship 91863 Metro House Staying at Flagship 91863 Metro House is a good choice when you are visiting Dukuh Pakis.
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What's around Flagship 91863 Metro House

Jalan Raya Dukuh Kupang Barat, RW 06, Dukuh Kupang, Dukuh Pakis, Surabaya, Jawa Timur, 60225, Indonesia, Surabaya, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60225
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Lobby Flagship 91863 Metro House
Lobby 2 Flagship 91863 Metro House

Discover More About Flagship 91863 Metro House

note: hotel was previously named Super OYO Flagship 91863 Metro House

Location


Staying at Flagship 91863 Metro House is a good choice when you are visiting Dukuh Pakis.

About Flagship 91863 Metro House

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Flagship 91863 Metro House.

Flagship 91863 Metro House is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Flagship 91863 Metro House is the right place to stay.

All facilities in Flagship 91863 Metro House

Common Space Flagship 91863 Metro House
Common Space
Lobby Flagship 91863 Metro House
Lobby
Exterior Flagship 91863 Metro House
Exterior
Bedroom Flagship 91863 Metro House
Bedroom
Restaurant Flagship 91863 Metro House
Restaurant

Hotel Services

  • Express check-in
  • Express check-out
  • Front desk
  • Limited hours room service
  • Multilingual staff

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Nearby Facilities

  • Grocery
  • Shops
  • Supermarket

General

  • AC
  • Non-smoking room

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Public Facilities

  • Parking

Accommodation Policy & General Information in Flagship 91863 Metro House

Important Note
Document Policy
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility Notice
Business Facilities closed temporarily from 14-7-2025 to 15-7-2026.

Minimum Age for Check-in Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
01:00 - 12:00

Accommodation does not serve free extra breakfast.

Smoking is prohibited in the accommodation.

Pets are not allowed in the accommodation.

"Children of any age are welcome. Children 7 years and above will be charged as adults at this property. To see correct prices and occupancy information, please add the number of children in your group and their ages to your search."

There will be optional gala dinner (0) on 14-7-2025 - 15-7-2026. If you want to join, You will be charged IDR 0 per Person upon check-in.

General Information

Popular Facilities
AC, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 01:00 - 12:00
Available rooms at Flagship 91863 Metro House
72
Another facilities in Flagship 91863 Metro House
Express check-in, Express check-out, Front desk, Limited hours room service, Multilingual staff

Frequently asked question in Flagship 91863 Metro House

What are available facilities at Flagship 91863 Metro House?
There are top facilites at Flagship 91863 Metro House such as AC, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Flagship 91863 Metro House?
The standard check-in time at Flagship 91863 Metro House is starting from From 14:00 while the latest check-out time is at 01:00 - 12:00
What is the star rating of Flagship 91863 Metro House?
Flagship 91863 Metro House is a 3.0-star hotel.
How many rooms are available at Flagship 91863 Metro House?
Flagship 91863 Metro House has 72 rooms in total.
Does Flagship 91863 Metro House provide parking?
Yes, Flagship 91863 Metro House provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Flagship 91863 Metro House

7.8
Pleasant
From 1,044 reviews
Provided by travelers on
Cleanliness

7.4

Room Comfort

7.5

Meal

7.8

Location

8.0

Service and Facilites

7.7

People often mention about Flagship 91863 Metro House
All
Bedroom (18)
Bathroom (17)
Ambiance (15)
Distance to City Center (13)
Hotel Area (12)
Accessibility (11)
Staff Friendliness (10)
Room Space (10)
Surroundings (8)
Soundproof (8)
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Most Recent
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Traveler Reviews Flagship 91863 Metro House

Number of reviews per page
20
40
Customer reviews
P***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Affordable prices, good road access.
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 9 week(s) ago
It's quite comfortable, but there's no soap or drinking water available.
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Isadora E. a.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 20 week(s) ago
The sheets were dirty, the pillowcases had blood-like stains, the bathroom smelled bad, the sink leaked, and the nightlight didn't work.
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5 people find it helpful
M***d
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 21 week(s) ago
It's pretty good for the price.
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2 people find it helpful
Profile Picture
Gerson J. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
Drinking water & instant noodles are available at CS
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1 people find it helpful
nadialeta w.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 32 week(s) ago
The room looks newly renovated
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 33 week(s) ago
The hotel staff is friendly, informative, the room is quite clean, the AC is not cold at all, the sheets smell good but have lots of stains, the towels smell good but are no longer suitable for use, there is standing water in the toilet
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4 people find it helpful
A***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 36 week(s) ago
quite clean and central to Surabaya. Suitable, could become a regular
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2 people find it helpful
A***a
icon-Business
Business
icon-origin-TRAVELOKA
5.3
/10
Reviewed 40 week(s) ago
Usually there's a welcome drink, but this time we were greeted by two small cockroaches and a spider. The pillows and sheets seem to be changed every night, so the stains and smell of drool are still there. And most surprisingly, the mattress has metal springs coming out of it, perfect for some therapy. Plus, the AC still feels cool at 16 degrees Celsius. That's all... good luck.
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3 people find it helpful
B***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 43 week(s) ago
The room is comfortable enough to stay with a partner and the cleanliness is also good.
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B***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 43 week(s) ago
The room is comfortable and the staff is also friendly, very helpful.
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1 people find it helpful
A***l
icon-origin-TRAVELOKA
6.3
/10
Reviewed 44 week(s) ago
There are lots of mosquitoes in the room... the sheets and pillows are not clean...
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1 people find it helpful
Pilipus S.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
The location is very strategic, close to the toll road and many malls.
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1 people find it helpful
E***a
icon-origin-TRAVELOKA
6.2
/10
Reviewed 51 week(s) ago
My suggestion is to immediately renovate that hotel, it's a shame.
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2 people find it helpful
A***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 54 week(s) ago
Comfortable, but sorry to suggest that the wardrobe section be cleaned again 🙏
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A***I
icon-Business
Business
icon-origin-TRAVELOKA
5.9
/10
Reviewed 62 week(s) ago
dirty and shabby starting from the dirty bed sheets and mattress equipment, stained rooms, stained walls and a broken bathroom and bathroom door
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2 people find it helpful
R***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 69 week(s) ago
Continue to improve hotel service and cleanliness
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Fajar A. L.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 75 week(s) ago
In the morning the water was off until check out, so I didn't take a shower. There was no compensation from the hotel.
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5 people find it helpful
r***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 78 week(s) ago
The room is quite clean, only the AC is not too cold. And why is the roof broken in the bathroom :( but overall it's quite good for that price, there is a bathtub.
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8 people find it helpful
A***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 82 week(s) ago
Sip cheap quality at economical prices.
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6 people find it helpful
Number of reviews per page
20
40

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Exterior 4 Flagship 91863 Metro House

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Korea Ltd. | Business Registration Number: 291-86-03397 | Representative: LOOI YUNG JOSHUA | Address: 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) | Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 | Email: cs@traveloka.com | Mail-order Business Registration: No. 2025-SeoulGangnam-02676 | Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved
7.8
Pleasant
From 1,044 reviews
Provided by travelers on
Cleanliness

7.4

Room Comfort

7.5

Meal

7.8

Location

8.0

Service and Facilites

7.7

People often mention about Flagship 91863 Metro House
All
Bedroom (18)
Bathroom (17)
Ambiance (15)
Distance to City Center (13)
Hotel Area (12)
Accessibility (11)
Staff Friendliness (10)
Room Space (10)
Surroundings (8)
Soundproof (8)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Flagship 91863 Metro House

Number of reviews per page
20
40
Customer reviews
P***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Affordable prices, good road access.
Translated by Google Icon
See original
Find this review helpful?
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 9 week(s) ago
It's quite comfortable, but there's no soap or drinking water available.
Translated by Google Icon
See original
Find this review helpful?
Isadora E. a.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 20 week(s) ago
The sheets were dirty, the pillowcases had blood-like stains, the bathroom smelled bad, the sink leaked, and the nightlight didn't work.
Translated by Google Icon
See original
5 people find it helpful
M***d
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 21 week(s) ago
It's pretty good for the price.
Translated by Google Icon
See original
2 people find it helpful
Profile Picture
Gerson J. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
Drinking water & instant noodles are available at CS
Translated by Google Icon
See original
1 people find it helpful
nadialeta w.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 32 week(s) ago
The room looks newly renovated
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 33 week(s) ago
The hotel staff is friendly, informative, the room is quite clean, the AC is not cold at all, the sheets smell good but have lots of stains, the towels smell good but are no longer suitable for use, there is standing water in the toilet
Translated by Google Icon
See original
4 people find it helpful
A***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 36 week(s) ago
quite clean and central to Surabaya. Suitable, could become a regular
Translated by Google Icon
See original
2 people find it helpful
A***a
icon-Business
Business
icon-origin-TRAVELOKA
5.3
/10
Reviewed 40 week(s) ago
Usually there's a welcome drink, but this time we were greeted by two small cockroaches and a spider. The pillows and sheets seem to be changed every night, so the stains and smell of drool are still there. And most surprisingly, the mattress has metal springs coming out of it, perfect for some therapy. Plus, the AC still feels cool at 16 degrees Celsius. That's all... good luck.
Read More
Translated by Google Icon
See original
3 people find it helpful
B***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 43 week(s) ago
The room is comfortable enough to stay with a partner and the cleanliness is also good.
Translated by Google Icon
See original
Find this review helpful?
B***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 43 week(s) ago
The room is comfortable and the staff is also friendly, very helpful.
Translated by Google Icon
See original
1 people find it helpful
A***l
icon-origin-TRAVELOKA
6.3
/10
Reviewed 44 week(s) ago
There are lots of mosquitoes in the room... the sheets and pillows are not clean...
Translated by Google Icon
See original
1 people find it helpful
Pilipus S.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
The location is very strategic, close to the toll road and many malls.
Translated by Google Icon
See original
1 people find it helpful
E***a
icon-origin-TRAVELOKA
6.2
/10
Reviewed 51 week(s) ago
My suggestion is to immediately renovate that hotel, it's a shame.
Translated by Google Icon
See original
2 people find it helpful
A***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 54 week(s) ago
Comfortable, but sorry to suggest that the wardrobe section be cleaned again 🙏
Translated by Google Icon
See original
Find this review helpful?
A***I
icon-Business
Business
icon-origin-TRAVELOKA
5.9
/10
Reviewed 62 week(s) ago
dirty and shabby starting from the dirty bed sheets and mattress equipment, stained rooms, stained walls and a broken bathroom and bathroom door
Translated by Google Icon
See original
2 people find it helpful
R***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 69 week(s) ago
Continue to improve hotel service and cleanliness
Translated by Google Icon
See original
Find this review helpful?
Fajar A. L.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 75 week(s) ago
In the morning the water was off until check out, so I didn't take a shower. There was no compensation from the hotel.
Translated by Google Icon
See original
5 people find it helpful
r***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 78 week(s) ago
The room is quite clean, only the AC is not too cold. And why is the roof broken in the bathroom :( but overall it's quite good for that price, there is a bathtub.
Translated by Google Icon
See original
8 people find it helpful
A***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 82 week(s) ago
Sip cheap quality at economical prices.
Translated by Google Icon
See original
6 people find it helpful
Number of reviews per page
20
40