Booked the wrong date? Plans suddenly changed? Don’t panic, we’ve all been there. You might be accidentally locked in the wrong weekend or your holiday got shuffled around last minute, rescheduling your hotel booking on Traveloka doesn’t have to be a stressful ordeal. In fact, with the right info at your fingertips, it can be sorted in just a few taps!

In this guide, we’ll walk you through everything you need to know about rescheduling a hotel booking on Traveloka, from dealing with non-refundable bookings to understanding Easy Reschedule, fees, and what to do if the option to change dates seems to have vanished. Let’s get your travel plans back on track!

Made a booking but need to shift your travel plans? No worries, Traveloka makes rescheduling pretty straightforward, especially if your hotel booking allows it. Just follow these easy steps and you'll be all set in no time.

1. Log in to your Traveloka account.

Head over to My Booking and pick the hotel reservation you'd like to reschedule.

2. Find the Manage Booking section.

Scroll down and tap Reschedule. Don’t forget to read the Info section to understand the terms and make sure your booking is eligible for changes. Then, tap Request Reschedule.

3. Enter your new details.

Choose your new dates, update your contact information, and tap Continue.

4. Double-check your changes.

Carefully review your updated booking. Happy with it? Tap Continue to proceed. (If your new booking costs more, you’ll need to pay the difference. If it’s cheaper, you’ll get a refund for the price gap)

5. Payment or refund time.

Fill in your payment or refund info, tap Continue, and then hit Yes, They’re Correct to confirm. Final step, tap OK to submit!

Once that’s done, your booking will be updated. You can check your new details and reschedule status under My Booking.

⏳ Refunds will be processed based on your original payment method. Credit card or bank transfer? Expect it within 2–5 working days.

While the words “non-refundable” might sound like the end of the road, that’s not always the case. In certain situations, Traveloka allows you to request a reschedule for non-refundable hotel bookings, as long as you meet a few conditions. It may take a little more effort than usual, but if your case qualifies, there's still a way to adjust your plans.

You may be eligible to request a reschedule for your non-refundable hotel booking if the following conditions are met:

To begin the reschedule process for a non-refundable booking, just follow these simple steps:

Keep in mind that reschedule requests for non-refundable bookings can only be processed after approval is granted by the hotel or relevant parties. Also, date changes may incur additional charges, depending on hotel policies and availability.

Once your request has been submitted, Traveloka will contact you via email or phone to update you on the progress. So be sure to keep an eye on your inbox and stay available for follow-up calls.

Mistakes happen, maybe you selected the wrong dates, picked the wrong hotel, or misjudged your travel plans. If you’ve made an error in your hotel booking, don’t worry just yet. What happens next depends on the cancellation policy attached to your booking, and this is where reading the fine print really pays off.

You can check your booking’s cancellation terms by heading to the My Booking section in your Traveloka app. Here’s what those terms actually mean:

To protect yourself from unexpected changes, it might be due to wrong dates or sudden plan changes, it’s always smart to choose rooms with a Free Cancellation policy. These give you flexibility and peace of mind, especially during uncertain times.

Follow these steps to find Free Cancellation rooms on Traveloka:

By choosing flexible options, you can worry less and plan more. And if you ever need to make a change, you’ll have the breathing room to do it, stress-free.

Here’s some good news: Traveloka is temporarily waiving its own rescheduling fees, you won’t be charged by Traveloka for making changes, but the hotel may still apply a reschedule fee of their own.

This hotel-imposed fee will be bundled into the total price of your new booking. Depending on the price difference between your original and updated booking, here’s what to expect:

All these details will be clearly shown in the app during the rescheduling process, so you’ll always know what to expect before you confirm.

Once you’ve submitted a reschedule request or made any changes to your booking, it’s completely normal to want to double-check everything. Traveloka makes it easy to track the progress of your hotel booking, so you’re never left guessing.

Here’s how to check your booking status:

You’ll also receive a confirmation email about your reschedule or cancellation. Don’t forget to check your inbox, junk or spam folders just in case it ends up there by accident.

If you’re looking for a quicker, more streamlined way to manage your hotel booking changes, Traveloka has something that might just make your day. Instead of going through the usual back-and-forth with hotels, there's now a feature built specifically to simplify the entire process, and it’s called Hotel Easy Reschedule.

Hotel Easy Reschedule is one of Traveloka’s latest features, designed to give you more flexibility when it comes to travel planning. Available on the desktop site and in the Traveloka App version 3.0 and above, it allows you to modify your hotel stay without the usual hassle, perfect when plans change unexpectedly.

Here’s how to use Easy Reschedule in just three simple steps:

Once your reschedule is complete, a new hotel voucher will be sent to your email. You can also access it anytime in the My Booking menu in the app.

💡 Please note: Changing your hotel dates may come with rescheduling and cancellation fees, depending on the hotel’s policy.

You can use Easy Reschedule for most hotel bookings worldwide, with just a few exceptions:

As long as your booking doesn’t fall into one of these categories, you should be able to use Easy Reschedule with no problem. However, some hotels may still apply their own reschedule or cancellation fees based on their individual policies. If your new booking costs less than your original one, the difference will be refunded to you.

To enjoy this feature, make sure you’re using the latest version of the Traveloka App, or access it via the desktop website.

Unfortunately, no, Easy Reschedule only allows you to change the stay dates, duration, or room type for your existing hotel booking. You won’t be able to switch to a different hotel altogether. If you need to book a completely different hotel, you’ll have to cancel and make a new booking instead.

While Traveloka itself doesn’t charge you for using the Easy Reschedule feature, fees from the hotel may still apply, depending on the hotel’s individual policy. These rescheduling fees will be included in the total price of your new booking, so you’ll know exactly what you’re paying upfront.

Here’s how it works:

If you're trying to change your hotel booking but the Reschedule button seems to have vanished, don’t worry, it’s usually down to one of two reasons:

To make use of the Easy Reschedule feature, make sure your hotel booking is refundable, and double-check that you're using the latest version of the Traveloka App or the desktop website. Keeping your app updated not only unlocks helpful features like this one, but also ensures smoother navigation and fewer glitches along the way.

No matter if it’s a sudden change of plans, a booking error, or just the need for more flexibility, Traveloka’s rescheduling features, especially Hotel Easy Reschedule, are here to make your travel experience as smooth as possible. From understanding refund policies to managing fees and staying on top of your booking status, everything can be done with just a few taps.

To make the most of these features, be sure to keep your Traveloka App updated, choose rooms with Free Cancellation, and explore the flexibility that Easy Reschedule offers. So go ahead, plan with confidence, and let Traveloka be your go-to travel companion for stress-free hotel bookings.

For other questions about hotel bookings and policies, You can explore more helpful information at Hotel Help Centre, or if you need further assistance, You can also reach out to Traveloka’s Customer Support team, we’re always ready to help.